Copyright?2009AccentureAllRightsReserved.NGDCShowcase-SolutionArchitecture2Copyright?2009AccentureAllRightsReserved.ITServiceManagementServiceSupportServiceDeliveryServiceLevelManagementServiceDeskIncidentMgmtProblemMgmtChangeMgmtReleaseMgmtAvailabilityMgmtCapacityMgmtITFinancialMgmtServiceContinuityITAssetandConfigurationMgmtInfrastructureMgmtPlatform&FacilitiesMgt.ToolIntegration&ProcessAutomationCMDBIntroductiontotheNGDCv3ServicesStackFocusesonboththeTechnologyandOperationsstackstoprovidea“topdown”ServiceOrientedInfrastructure PhysicalEnvironmentITILbasedframeworkforInfrastructureServicesBSMBusinessServiceManagementITSMBusinessServicesITProcessesApplication

Mgmt InfrastructureServicesApplicationServices

SecMgmtSecurityServicesPooled&VirtualizedResourcesSharedAggregatedBladedGRIDInfrastructureComponentsServerStorageNetworkSecurityBackup&

ArchiveInfrastructureServicesPlatform

ServicesProvisioning

ServicesGRID

ServicesStorage

ServicesDR&BCP

ServicesOperationsMgmtInfra

MgmtIntegrationServicesBrokerMiddlewareWebServicesEntServiceBusEAISOABatchNGDCv3ServicesStackClient/

ServerBIERP&

CRMWeb&

PortalITILv3extendstheServiceManagementframeworktoincludeServiceStrategyandServiceLifecyclecomponentsGreenITconsiderationsdrivetheNGDCfacilitiesApplicationCloud:“SoftwareasaService”deliversbusinessservicesfrombeyondthefirewallInfrastructureCloud:“PlatformasaService”providesvirtualizedinfrastructuretotheNGDCfrombeyondthefirewallServiceOriented

InfrastructureVirtualizedResourceServiceAutomatedProcessTechnologyIntegratedTools&DataManagementPaaS

ServicesCloudGRID

appsSaaSInfra

CloudApp

CloudEnablement,integrationandseamlessoperationofInfrastructureasaService.

ManagedbyBSMlayerwhichisorientedtobusinessoutcomes.3Copyright?2009AccentureAllRightsReserved.TheNGDCReferenceArchitectureModelSANNASBackupSTORAGEPredictiveOperationsWindowsLinuxUNIXPLATFORMOrchestration&ProvisioningMetering&BillingWorkloadRequestsandProvisioningSharedTechnicalInfrastructureOperationsManagementArchiveRedzoneYellowzoneGreenzoneStorageNetNETWORKNETWORKSystemZRules&RequestsTheServiceCatalogueandPolicyRulesdefinehowbusinessapplicationscanandmustusethetechnicalinfrastructure(e.g.SLA).WorkRequestsarenewrequestsforinfrastructureservices.DCmodelcontainsalogicalviewoftheentiredatacenter.OrchestrationEngineExecuteautomatedworkflowstoassignanddeploytechnicalinfrastructureinresponsetothepolicyrules,workrequestsandrealtimeinputs.Metering&BillingInfrastructureusageandSLAsareprocessedtocreatebills/invoices.PredictiveOperationsInfrastructureusagemetrics,alertsandalarmsareprocessedbythePredictiveOperationsmonitorandchangerequestsreturnedtotheOrchestrationEngineforactionthroughbalancingtherequestswithpolicyrulesfortheITserviceandincomingworkrequests.ITAutomationRequestsInfrastructurecomponentsareassignedtospecificworkrequests.MonitoringOutputsThedeploymentandusagemetrics,alertsandalarmsarecapturedandpassedtothePredictiveOperationsmonitor.BusinessServiceManagement(BSM)ConfigurationManagementDatabase(CMDB)BusinessServiceManagement(BSM)BusinessServiceManagementenables“serviceorientatedinfrastructure”(SOI)andallowsITtobemanagedfromtheperspectiveofthebusiness.ConfigurationManagementDatabase(CMDB)TheCMDBcontainsalloftheITorganization’skeyparts(ConfigurationItems),theirattributesandtheirinter-relationshipsVirtualizationVirtualizationPolicyRulesDCModelRequestsServiceCatalogueDMZsTheArchitectureBlueprintfortheNGDC4Copyright?2009AccentureAllRightsReserved.NGDCSolutionArchitecture

BMCMappingSANNASBackupSTORAGEWindowsLinuxUNIXPLATFORMOrchestration&ProvisioningMetering&BillingWorkloadRequestsandProvisioningSharedTechnicalInfrastructureOperationsManagementArchiveSecretRestrictedCommercialUnclassifiedRawInternetNETWORKNETWORKBMCRemedyITServiceRequestMgmtPredictiveOperations

InfrastructureMgmt/TechnicalOperationsITServiceLevelMgmtAvailability/CapacityMgmtServiceDeskITAssetMgmtBusinessServiceMgmtConfigurationManagement/CMDBServiceCatalogPolicyRulesWorkRequestsDCModelBMCServiceLevelManagementAtriumOrchestratorBMCAtriumCMDBBMCRemedyAssetManagementBMCRemedyServiceDeskBMCServiceLevelManagementBMCPerformanceManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAssuranceBladeLogic5Copyright?2009AccentureAllRightsReserved.BMCAnalyticsforBSMBMCServiceLevelManagementBMCDiscoveryforBusinessProcessesBMCRemedyServiceDeskBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCServiceImpactManagerBMCServiceLevelManagementBMCServiceImpactManagerBMCEventManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAnalyzerBMCRemedyITServiceManagementSuiteBMCProactiveNetAnalyticsBMCPerformanceManagerBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCPatrolEnterpriseManagerBMCRemedyAssetManagementBMCTopologyDiscoveryBMCPatrolReportingforNetworksBMCPerformanceAnalyzerBMCIdentityDiscoveryBMCBackupandRecoverySolutionforIMSBMCRemedyChangeManagerBMCNGDCFrameworkMapping6Copyright?2009AccentureAllRightsReserved.BMCAnalyticsforBSMBMCServiceLevelManagementBMCDiscoveryforBusinessProcessesBMCRemedyServiceDeskBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCServiceImpactManagerBMCServiceLevelManagementBMCServiceImpactManagerBMCEventManagerBMCRemedyITServiceManagementSuiteBMCPerformanceAnalyzerBMCRemedyITServiceManagementSuiteBMCProactiveNetAnalyticsBMCPerformanceManagerBMCConfigurationManager/BMCAtriumCMDBEnterpriseManagerBMCPatrolEnterpriseManagerBMCRemedyAssetManagementBMCTopologyDiscoveryBMCPatrolReportingforNetworksBMCPerformanceAnalyzerBMCIdentityDiscoveryBMCBackupandRecoverySolutionforIMSBMCRemedyChangeManagerBMCNGDCFrameworkMapping8Copyright?2009AccentureAllRightsReserved.ContentsNGDCIntroductionFunctionalSpecification–BusinessScenariosSolutionArchitectureOverviewPOCWalkthroughClientCredentials9Copyright?2009AccentureAllRightsReserved.POCFunctionalRequirementsFS-001–BasicapplicationserverprovisioningFS-002–BasicApplicationserverDe-provisioningFS-003–BasicServerModificationFS-004–ServiceCreationandManagementFS-005–MaintainservicethroughaPlatformFailureFS-006–MaintainServicethroughSLABreachFS-007–Service/ServerArchivalFS-008–ShortTermServiceRequestFS-009–Manage‘ScientificComputeGrid’CapacityFS-010–SinglePointofManagementandControlFS-011-UsageReportandbillingBelowisare-caponthefunctionalspecificationsthatwererequiredtobedemonstratedfortheProofofConceptwhicharekeyelementstotheNGDCvision10Copyright?2009AccentureAllRightsReserved.POCFunctionalRequirements-GroupingFS-001–BasicapplicationserverprovisioningFS-002–BasicApplicationserverDe-provisioningFS-003–BasicServerModificationFS-004–ServiceCreationandManagementFS-005–MaintainservicethroughaPlatformFailureFS-006–MaintainServicethroughSLABreachFS-007–Service/ServerArchivalFS-008–ShortTermServiceRequestFS-009–Manage‘ScientificComputeGrid’CapacityFS-010–SinglePointofManagementandControlFS-011-UsageReportandbillingBelowisare-caponthefunctionalspecificationsthatwererequiredtobedemonstratedfortheProofofConceptwhicharekeyelementstotheNGDCvisionNotpartofPhase1BMCProductDescriptionsBMCServiceRequestManager(SRM)BMCServiceRequestManagement(SRM)allowsITtodefineofferedservices,publishthoseservicesinaServiceCatalogandautomatethefulfillmentofthoseservicesfortheirend-users.BMCRemedyITServiceManagement(ITSM)TheBMCRemedyITServiceManagementSuitereducescomplexityandmakescustomersupport,changemanagement,andassetmanagementintegratedandefficient.WithBMC,yougainbusinesstransparency,visibility,andcontrolacrossallofservicesupportwithonesolution.BMCAtriumCore(AC)BMCAtriumCoreactivatesBusinessServiceManagement(BSM)byprovidingasharedsetofenablingtechnologiesthatbringbusinessrelevancetoyourBMCandthird-partyITsolutionsbyprovidingasingle,federatedconfigurationmanagementdatabase(CMDB),businessservicemodel,andcommonviewsthatprovidebusinessrelevantviewsintoITmanagement.BMCBladeLogicOperationsManager(BLOM)TheBMCBladeLogicOperationsManagerisaleadingplatformforthemanagement,controlandenforcementofconfigurationchangesinthedatacenter.Itconsistsofthreemodulesthataddressthethreemostpressingneedsinthedatacenter:Configuration,Compliance,andVirtualization.BMCAtriumOrchestrator(AO)BMCAtriumOrchestratorenablesITOperationsorganizationstoautomateroutine,labor-intensive,error-pronetasks,leveragingsystems,applicationsandtoolsacrosssilosintheoperationsenvironment,fromtroubleticketing,faultmanagement,performancemonitoring,virtualizationmanagement,CMDB,andmore..11Copyright?2009AccentureAllRightsReserved.BMCProductDescriptions,cont’dBMCEventandImpactManagement(BEIM)BMCEventandImpactManagementdeliversconsolidated,automatedeventmanagement,witheventprioritizationaccordingtobusinesscontext.BMCPerformanceManager(BPM)BMCPerformanceManagementproactivelymanagestheavailabilityandperformanceofyourdistributedsystemsenvironment,includingyournetworkandabroadrangeofapplications,databases,andoperatingsystems,aswellassyntheticandrealtransactionresponsetimes.BMCServiceLevelManagement(SLM)WithBMCServiceLevelManagement(SLM),ITcanmanagetheentirerangeofservicelevelagreement(SLA),fromdefiningSLAsandmonitoringcompliancetocollectingandanalyzingKPIdata,addressingproblemareas,andcontinuallyrefiningtheservicesoffered.BMCDashboards(Dash)BMCDashboardsforBSMenablesthelinkingofcriticalITprocessintoadashboardviewthatprovidesaggregatedperformanceindicatorswithinasinglepaneofglass.BMCAnalyticsforBSM(BO)BMCAnalyticsforBSMprovidespoint-and-clickanalysisandadvancedreportingacrossBMCRemedyServiceDesk,BMCRemedyAssetManagement,andBMCAtriumCMDB12Copyright?2009AccentureAllRightsReserved.BMCProductMappingsUseCaseSRMITSMAtriumCoreBLOpMgrAOBEIMBPMSLMBODashFS-001FS-002FS-003FS-004FS-005FS-006FS-008FS-010FS-01113Copyright?2009AccentureAllRightsReserved.14Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-001:BasicApplicationServerProvisioningFunctionParametersProvisionofanewapplication/serverplatformaccordingtotheselectionsmadefromServiceCatalog.Thisprocessshoulddecideonwhatphysicalcomponentstoprovisiontheservice,securethoseresourcesandprovisiontotheoptions/parametersprovided.Theendresultisasingle“server”,locatedonthecorrectQinetiQVLAN,providingtherequestedservicecharacteristics(e.g.operatingsystemandstorage).Keyfocushereisthecorrectsequencingoftheindividualprovisioningrequestsandensuringthattheentirerequestiscompletedfully.TargetNetwork:[Restricted|Unrestricted|etc…]PlatformTier:[Choice]OS:[Windows2003EE|Linux]StorageVolume&Tier:xGB,SANorNAS,iftoarchiveProvisioningOrchestrationServerPlatformStoragePredictiveOperationsManagetheendtoendprovisioningoftheserviceFromthePlatformTierchoicedeterminewhichPlatformtocreatetheservicefrom(i.e.Hp/Dell/IBMBlade;VMware;eGeneraFromtheStorageparameterdeterminewhichstoragetiertoprovisionfromCreatethenecessaryprovisioningrequests–eitherdirectlytothe“bare-metal”orviaamessage-broker/interfacetoaspecificprovisioningtoolDeliverapplicationserverReturnneccesarymeta-datatotheauthorisedrequesterProvideplatformfromthepoolProvisiontherequestedoperatingsystemontotheplatformBasicoperatingsystemconfigurationcompleted:administratoraccounts,networkconfigurationsspecifictotheVLAN,etcProvidestoragefromthestoragepoolaccordingtotierUpdatedataarchivingpolicesAddservertodatabackupservicetherelevantbackup/recoverypolicyEnsurenewapplicationserverismonitoredbyOperationsRe-evaluatecapacityacrosstheservertoidentifyanylimitsbeingreachedUpdatetheclient’sServiceListtoensurebillingrecordsareaccurateServiceRequestMgmnt7.5ITSMSuite7.5AtriumCore7.5BladeLogicOperationsMngrBMCAtriumOrchestratorBMCProducts15Copyright?2009AccentureAllRightsReserved.FS-001KeyFunctionalSpecificationsincludeProvisionofanewapplication/serverplatformaccordingtotheselectionsmadefromServiceCatalogue.Thisprocessshoulddecideonwhatphysicalcomponentstoprovisiontheservice,securethoseresourcesandprovisiontotheoptions/parametersprovided.Theendresultisasingle“server”,locatedonthecorrectQinetiQVLAN,providingtherequestedservicecharacteristics(e.g.operatingsystemandstorage).Keyfocushereisthecorrectsequencingoftheindividualprovisioningrequestsandensuringthattheentirerequestiscompletedfully.16Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-002:BasicApplicationServerDe-provisioningFunctionParametersDeprovisionanapplicationserverinasecuremannerandreturnthecomponentstotheresourcepools.Datashouldbebackedup.KeyfocushereisthecorrectsequencingoftheindividualprovisioningrequestsandensuringthattheentirerequestiscompletedfullyApplicationServerName:[Name]ProvisioningOrchestrationServerPlatformStoragePredictiveOperationsManagetheendtoendprovisioningoftheserviceValidatetherequestandactionanydue-diligence(e.g.determineifinuse;providea‘coolingoffperiod)DeterminetheinfrastructurecomponentsbeingusedandconstructthenecessaryprovisioningrequestsMarkas“OutofService”MovetoQuarantineVLANSand“clean”accordinglyDeprovisiontheplatformconfigurationReturncapacitytothepoolofavailableresourceBackupdataandmarkasarchival“Wipe”dataandreturnstoragetothepoolRemoveserverfromactivemonitoringRe-evaluatecapacityacrosstheinfrasturctureUpdatetheclient’sServiceListtoensurebillingrecordsareaccurateServiceRequestMgmnt7.5ITSMSuite7.5AtriumCore7.5BladeLogicOperationsMngrBMCAtriumOrchestratorBMCProducts17Copyright?2009AccentureAllRightsReserved.FS-002KeyFunctionalSpecificationsIncludeDe-provisionanapplicationserverinasecuremannerandreturnthecomponentstotheresourcepools.Datashouldbebackedup.Keyfocushereisthecorrectsequencingoftheindividualprovisioningrequestsandensuringthattheentirerequestiscompletedfully18Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-003:BasicServerModificationFunctionParametersAllowanauthorisedrequestertochangetiersofservice.Thechangesallowedwillbedependantonthecurrentserviceclass/tierServiceItem(s)OldServiceLevel/TierNewServiceLevel/TierProvisioningOrchestrationServerPlatformStoragePredictiveOperationsManagetheendtoendchangeValidatethechangerequestandactionanyduediligenceDeterminetheaffectedinfrastructurecomponentsandcreatedthenecessaryprovisioningrequestsForVMwarethiswillprovideforchangestovirtualCPUandallocatedmemoryForBlades–moveoperatingsystemtohigher/lowerclassofserverMoveoperatingsystembetweenphysicalandvirtualinfrastructureIncrease/decreasestorageallocatedMovestorageallocation:SANtoNASandviceversaChangedataarchivingpoliciesUpdatemonitoringaccordinglyUpdateclientbillingrecordstoreflectnewtariffServiceRequestMgmnt7.5ITSMSuite7.5AtriumCore7.5BladeLogicOperationsMngrBMCAtriumOrchestratorBMCProducts19Copyright?2009AccentureAllRightsReserved.FS-003KeyFunctionalSpecificationsincludeAbilitytomodifyaserverscharacteristicsafterdeploymentbasedonbusinessorcomputingneedsIncreaseutilizationofavailableresourcesthroughimprovedallocationbasedoncentrallymanagedinfrastructureAbilitytochangeservicetierlevelinresponsetobusinessrequirementsrelatingtothatserverImmediateupdateofbillinginstructionbasedonrequestedserverchanges20Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-004:ServiceCreationandManagementFunctionParametersAllowa“Service”tobecreatedfromoneormoreapplicationserversanddefineavailabilityandperformancecharacteristics.ServiceNameServiceServers:[Listofapplicationservers]Availability:[High|Standard]GuaranteePerformance:[Yes|No]ProvisioningOrchestrationServerPlatformStoragePredictiveOperationsCreateServiceintheCMDBOrchestraterequiredprovisioningrequestforclusteringofoperatingsystem,applicationordatabaseActionrequestsforclusteringofOperatingsystemand/orapplicationand/ordatabaseNoneCreatenecessarymonitoringrules/alertsUpdateclientbillingrecordsBMCEventandImpactMgmntAtriumCore7.5BMCAtriumOrchestratorBMCPerformanceMngerBMCProducts21Copyright?2009AccentureAllRightsReserved.FS-004KeyFunctionalSpecificationsIncludeAllowa‘Service’tobecreatedfromoneormoreapplicationserversanddefineavailabilityandperformancecharacteristics22Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-005:MaintainServiceThroughaPlatformFailureFunctionParametersPredictiveOperationswilldetectaplatformfailureand,dependingontheservicesavailabilityclass,willeither:for‘Standard’availability,raiseatroubletickettohavetheoutagedealtwithmanuallyFor‘High’availablity,providealternateplatformforhostingoftheapplicationandactionautomaticallyAlertreceivedthatPlatformintheServicehasfailedProvisioningOrchestrationServerPlatformStoragePredictiveOperationsDetermineactiontotakedependentonAvailablityclassoftheService:“Standard”shouldraiseatroubleticket;“High”shouldinitiateautomaticrepositioningDeterminetheplatformcomponentsneededCreate&orchestratethenecessaryprovisioningrequestsProvidenewplatformfrompoolandconfigureaccordinglyMoveoperatingsystemworkloadIsolate/takeofflinefailedplatformifpossible/requiredReallocatestoragetonewplatformpoolValidatedataintegrityPerformrestoreifrequiredIdentifytheplatformfailureandcreatealertforOrchestrationUpdateclientbillingrecordsBMCEventandImpactMgmntAtriumCore7.5ITSMSuite7.5BMCAtriumOrchestratorBMCPerformanceMngrBladeLogicOperationsMngrBMCProducts23Copyright?2009AccentureAllRightsReserved.FS-005KeyFunctionalSpecificationsincludeForastandardavailabilityoutageasuchasabasicapplicationserveroutageindevelopment,theinfrastructureserviceisimmediatelyawareandamanualticketisraisedSolutionpathisfollowedinaccordancewithremedyinstructionsuntilserviceisrestored24Copyright?2009AccentureAllRightsReserved.FS-005–(cntd)KeyFunctionalSpecificationsIncludeForahighavailableserviceoutagesuchasaserverfailure,theinfrastructureisagainnotifiedandtheapplicationisautomaticallytransferredtoanavailableresource25Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-006:MaintainServiceThroughServiceLevelBreachFunctionParametersPredictiveOperationswillpredictordetectabreachofaServiceLevelandalertOrchestrationThebaseexampleisthat“responsetime”ofatransactionisincreasingandapproaching/breachingathreshold.Resourcescanbeadded/removedfromaservicetoensuretheprovidedcapacityisaclosefittotheapplicationdemandsServiceNameSLABreachProvisioningOrchestrationServerPlatformStoragePredictiveOperationsValidatethealertanddetermineactiontotake:Createtroubleticketis“GuarenteePerformance”oftheServiceis“NO”O(jiān)rchestraterequiredactiontobeabletoaddresstheSLAbreachDetermineinfrastructurecomponentstoadd/removetotheserviceOptions:Add/removedresourcesfromaVirtualserversMoveoperatingsystemontohigherplatformtierProvisionandallocateadditionalplatformforapplicationordatabaselayerAdd/removestorageasrequiredMovestoragetohigher/lowertierServicelevelbreachisdetectedorpredictedCreatealertandsendtoOrchestrationUpdateclientbillingrecordsaccordingly(e.g.ServicecreditsforperiodwhenSLAwasnotbeingmet)BMCEventandImpactMgmntAtriumCore7.5ITSMSuite7.5RemedySLMBMCAtriumOrchestratorBMCPerformanceMngerBladeLogicOperationsMngrBMCProducts26Copyright?2009AccentureAllRightsReserved.FS-006KeyFunctionalSpecificationsIncludePredictiveOperationswillpredictordetectabreachofaServiceLevelandalertOrchestrationThebaseexampleisthat“responsetime”ofatransactionisincreasingandapproaching/breachingathreshold.Resourcescanbeadded/removedfromaservicetoensuretheprovidedcapacityisaclosefittotheapplicationdemands27Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-007:Service/ServerArchivalFunctionParametersAllowanauthorisedrequestortoarchiveaservice/serverwiththeintentionitwillberetrievedatsomepointinthefuture.Thisallowstheunderlyinginfrastructurecomponentstobere-used.Identifier:Service/ServerNameProvisioningOrchestrationServerPlatformStoragePredictiveOperationsValidatetherequestandactionanyduediligenceIdentifytheinfrastructurecomponentsCreate&orchestratetherequiredprovisioningworkflowsDe/re-provisiontheplatformasrequiredForarchive–createoperatingsystemimageadarchiveitArchive/recoverapplicationdataArchive/recovertheoperatnigsystemimageUpdatemonitoringframeworktoreflectthearchive/reestablishactionMonitoravailablecapacityintheinfrastructurepoolsUpdateclientbillingrecordsBMCProducts28Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-008:ShortTermServiceRequestFunctionParametersSimilartoFS-001withthekeydifferentiatorbeingthattheservicedurationisshortterm(typicallylessthan12months).ThisfunctionmaybecomejustaparametertotheFS-001functionbutisdescribedseperatelyAsforFS-001plus:ServiceDurationProvisioningOrchestrationServerPlatformStoragePredictiveOperationsAsforFS-001plusHandleinteractionwithservicerequestortodeterminewhatactiontotake(continueservice;archive;decommission)Orchestraterequiredprovisioingworkflowsinsupportofservicerequesterdecision(above)

BMCNotesUseanadvancedinterfaceformwithinSRMandspawntwochangerequests,oneforprovisioning,oneforde-provisioningInlieuofadvancedinterfaceform,wecouldcreateadrop-downquestionnairethatwillthencreatetwochangerequestsasdescribedaboveAsforFS-001AsForFS-001AsforFS-001plusIdentifyservices/serverscomingtoendofservicelifeandcreatealertUpdateclientbillingrecordsMonitorcapacityoflongtermandon-demandinfrastructureServiceRequestMgmnt7.5ITSMSuite7.5AtriumCore7.5BladeLogicOperationsMngrBMCAtriumOrchestratorBMCProducts29Copyright?2009AccentureAllRightsReserved.FS-008KeyFunctionalSpecificationsIncludeSimilartoFS-001withthekeydifferentiatorbeingthattheservicedurationisshortterm(typicallylessthan12months).ThisfunctionmaybecomejustaparametertotheFS-001functionbutisdescribedseparately30Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-009:Manage‘ScientificComputeGrid‘CapacityFunctionParametersManypartsoftheQinetiQbusinessrequiretheabilitytosolvelargenumerical-basedproblems.It’santicipatedthatablockofthesharedserviceinfrastructurewillbegivenovertoprovidingaGRIDservice.TheGRIDwillhaveabasesizebutwillbeabletoexpand/contractaccordingtoworkloadandschedules.KeywillbetheabilitytomakertemporaryuseofunsedserversN/aProvisioningOrchestrationServerPlatformStoragePredictiveOperationsGRIDwilleffectivelybeaService(seeFS004)thatwillscaleup/downusingthefunctionsforarchive,provisioningandreprovisioningofservers/servicesFS001/002/007)OrchestratetherapidrepurposingofplatformnodesRapidrepurposingofplatformtoenableGRIDcapabilityAsperFS001/002/007)ProvidestoragetotheGRID/reallocatestoragetonewnodesintheGRIDMonitorGRIDserviceandreacttocapacityrequests(assumedGRIDitselfwilldeterminecapacityneedsbasedonworkloaddemands)MonitorliveservicestodetermineiftheycanbearchivedandusedintheGRIDMonitorarchivedservicesforwhentheyneedtocomebackonlineCreatealertsforOrchestrationtoprovision/purposeserversPUABMCProducts31Copyright?2009AccentureAllRightsReserved.FS-009–BusinessScenarioKeyFunctionalSpecificationsIncludeManypartsoftheQinetiQbusinessrequiretheabilitytosolvelargenumerical-basedproblems.It’santicipatedthatablockofthesharedserviceinfrastructurewillbegivenovertoprovidingaGRIDservice.TheGRIDwillhaveabasesizebutwillbeabletoexpand/contractaccordingtoworkloadandschedules.Keywillbetheabilitytomakertemporaryuseofunsedservers32Copyright?2009AccentureAllRightsReserved.FunctionalRequirement–FS-010:SinglePointofManagementandControlFunctionParametersProvideasinglemanagementconsole