英語講座-商務(wù)要點(diǎn)機(jī)場-詞匯1機(jī)場指示牌InternationalAirport國際機(jī)場Arrival到達(dá)DomesticAirport國內(nèi)機(jī)場Departure出發(fā)AirportTerminal機(jī)場候機(jī)樓Transfer中轉(zhuǎn)Restroom/Lavatories/Toilet廁所Boarding登機(jī)Check-in登機(jī)手續(xù)辦理Delayed延誤BoardingPass登機(jī)牌Landing著陸SecurityCheck安檢Custom海關(guān)LuggageClaim行李領(lǐng)取處2機(jī)場-對話1Iamchecking–informyflightto___.我來辦理飛往___的值機(jī)手續(xù)。Wouldyoupreferawindowseatoranaisleseat?您喜歡靠窗的座位還是過道的座位？Howmanyluggageyouwanttocheckin?您有幾件托運(yùn)行李。Ihavetwocheck-inluggageandonecarry-on.我有兩件托運(yùn)行李和一件手提行李。Thisisfragile,pleasehandlewithcare.這個(gè)是易碎品，請注意。Theyhaven’tassignedthegateofyourflightfrom___to___yet.航空公司還沒有為您下一個(gè)航班辦理登機(jī)口。Thisisoverweight.您的行李超重了。3機(jī)場平面圖4機(jī)場-注意事項(xiàng)1提前查詢乘坐飛機(jī)的航站樓以及航空公司。提前查詢允許行李重量，尺寸及攜帶物品。注意小推車是否免費(fèi)。Cart/Trolley注意辦理登記柜臺(tái)。FirstClass/Business/Economy5.排隊(duì)互相留出空間。

5機(jī)場-詞匯2機(jī)場出人境Passport護(hù)照Gate登機(jī)口Visa簽證Shuttle機(jī)場小巴DeclarationForm申報(bào)表Elevator電梯CurrencyExchange貨幣兌換I–94form出人境表InformationCenter問訊處DutyFree免稅Business公務(wù)Study/Training培訓(xùn)6機(jī)場-對話2MayIseeyourpassport,please?麻煩請給我你的護(hù)照。Whereareyoustaying?將在那兒住宿?What'sthepurposeofyourvisit?旅行的目的為何?Howlongwillyoubestayingin___?預(yù)計(jì)在___停留多久?Yourpassportanddeclarationform,please.請出示護(hù)照和申報(bào)單。Doyouhaveanythingtodeclare?是否有任何東西需要申報(bào)?Theseareformypersonaluse.這是我私人使用的東西。Doyouhaveanyliquororcigarettes?你有攜帶任何酒類或香煙嗎？Youwillhavetopaydutyonthis.你需要為此項(xiàng)物品交稅。7機(jī)場-對話2Ican’tfindmyluggage.Hereismyclaimtag.我找不到行李了，這是我的行李票。Canyoudescribeyourluggage?請描述下你的行李。Pleasedeliverthebaggagetomyhotelassoonasyou’velocatedit.一旦找到，請立即送至我的酒店。8機(jī)場-注意事項(xiàng)2如實(shí)進(jìn)行海關(guān)申報(bào)。避免進(jìn)入CheckList(黑名單）

貨幣，煙酒，電子產(chǎn)品2.提前熟悉行程安排，目的地名稱、公司名稱，住所名稱等。3.如海關(guān)要求開箱檢查，立刻打開受檢，不要遲疑。

如海關(guān)人員示意通過，也不要懷疑，立刻提出行李離開。

Secondary

SecurityScreeningSelection9機(jī)場-詞匯3機(jī)艙服務(wù)Water水Chicken雞肉Tea茶Beef牛肉Coffee咖啡Pork豬肉Coke可口可樂Fish魚肉DietCoke無糖可樂Vegetarian吃素Sprite雪碧Rice米飯Pillow枕頭Noodle面條Blanket毛毯SmashedPotato土豆泥OrangeJuice橘子汁GingerAle姜酒AppleJuice蘋果汁Dr.PepperTomatoJuice番茄汁Pepsi百事可樂Vacant無人Occupied有人10機(jī)場-對話3Whenwillwetake-off?什么時(shí)候給夠起飛Wewillarriveat___at___p.m.localtime.我們將于當(dāng)?shù)貢r(shí)間___點(diǎn)到達(dá)___。Couldyoupleaseturndowntheairconditioner?您請把空調(diào)開小一點(diǎn)。Adjustyourseat.調(diào)整座椅靠背。Opentheshades.打開遮光板。Putupyourtraytable.收起小桌板。Fastenyourseatbelt.系緊安全帶。11機(jī)場-注意事項(xiàng)3隨身佩戴紙筆。明確安全出口。系好安全帶。

12餐廳-詞匯1Appetizer開胃菜Burger漢堡包MainCourse主菜Sandwich三明治Sides配菜Welldone全熟Dessert甜點(diǎn)MediumWell九分熟Combo套餐Medium七分熟Specials特價(jià)菜MediumRare五分熟Napkin紙巾Rare三分熟Straw吸管Ribs豬排Steaks牛排

13餐廳-對話1Howmanyarewehaving?今天幾人就餐。Partyof___.___人。Smokingornonsmoking?吸煙區(qū)還是非吸煙區(qū)？Therewillbea___minuteswait.您可能需要等___分鐘。Whatwouldyouliketodrink?您想喝點(diǎn)什么？Whatwouldyouliketoorder?你想點(diǎn)什么餐？Whatdoyourecommend?您有什么推薦？

14餐廳-點(diǎn)餐15餐廳-點(diǎn)餐16餐廳-對話2Checkplease.結(jié)賬。Alltogetherorseparate？一起付還是分開付。Tipincluded/Gratuity小費(fèi)已包括。Keepthechange.請保留找零。Istipincluded?小費(fèi)包括在內(nèi)嗎？MayIgetato-gobox?請跟我一個(gè)打包盒。

17餐廳-注意事項(xiàng)提前詢問是否有著裝要求。Business/Casual.Jeansallowed?不要大聲喧嘩，聲音盡量放低TIP：10%-15%

小費(fèi)是服務(wù)行業(yè)中通行的對服務(wù)人員的酬謝方式。給服務(wù)人員的小費(fèi)以紙鈔為佳。

不要把小面額硬幣當(dāng)小費(fèi)處理掉。18購物-詞匯1Supermarket大超市DepartmentStore(Mall)百貨大樓GeneralStore雜貨商店Outlets奧特萊斯InformationCenter/CustomerCenter詢問處Brochure小冊子Coupon打折劵Clearance清倉大甩賣20%OFF8折Plustax稅另加19購物-打折20購物-詞匯221購物-對話1HowmayIhelpyou?需要幫忙嗎？Iamjustlookingaround.我只是隨便看看。MayItrythison？我能試試嗎？Whereisthefittingroom?哪里是試衣間?Iamlookingfor___?我想買___。Iwouldliketotakethisone.我要這一件。22購物-注意事項(xiàng)1排隊(duì)試衣

LineStartHere

（一次性可試多件衣服，試完后只要將多余衣服放在更衣室內(nèi)即可離開）歐美人體格較大，建議試小號(hào)的衣物。特殊打折季時(shí)，打折店可能會(huì)根據(jù)情況限制個(gè)人購買量Thanksgiving(BlackFriday),ChristmasandNewYearMother’sDay,Father’sDaySt.Valentine’sDaywww.

23購物-詞匯2Dollar美金Pound英鎊Euro歐元Cent分ContractPrice合約價(jià)RegularPrice正常價(jià)Receipt小票24購物-對話2Iseverythingokayforyou?/Doyoufindeverythingyouneed?你對我們的服務(wù)還滿意嗎？Howwouldyouliketopayforit?Cash/Credit你想用現(xiàn)金/信用卡結(jié)賬？IamsorryyouareontheCashLine/CardLine.很抱歉您在現(xiàn)金/銀行卡通道上。SelfCheck-out.自助購物通道。FastLine(lessthan20items).快速購物通道（少于20件物品）25購物-注意事項(xiàng)2注意標(biāo)示。如果排隊(duì)錯(cuò)，道歉即可。注意售貨員，他們可能推銷為公益機(jī)構(gòu)捐款。DonateDollars.保留小票，以便商品退回/換貨。

26商務(wù)-對話1What’sup?/Howareyou?/Howiseverything?最近怎么樣。Notmuch./Fine,thanks./Justsoso.還可以/很好/一般般Thankyouforaveryenjoyablelecture/trip.感謝您的講解/旅程。Takecare.多保重。Ihopeeverythinggoeswell.愿事事順利。27商務(wù)-對話1OurAmericanfriends,Mycolleagues,LadiesandGentlemen,Onbehalfofallthemembersofourmission,Iwouldliketoexpressoursincerethankstoyouforinvitingustosuchan____.Wereallyenjoyedthedeliciousfoodandexcellentwine.Ienjoyedmeetingandtalkingtoyou,andsharingthetimetogether.Aswesay,wellbeginishalfdone.Ihopewewillbeabletomaintainthisgoodrelationshipandmakenextyearanothergreatonetogether.Thankyouagainforthewonderfulparty,wehadagreattime.Inclosing,Iwouldliketoinviteyoutojoinmeinatoast.TothehealthofourA