HumanResourceManagement人力資源管理TeachingObjectivesWhatIsHumanResourcesManagementHumanResourcePlanning人力資源規(guī)劃Recruitment招聘TrainingandDeveloping培訓(xùn)和培養(yǎng)Compensation報(bào)酬HowtoKeepEmployeesMotivated如何激發(fā)員工工作熱情Humanresourcesarethepeoplethatoperateanorganization.HumanResourceManagementisthemanagementofanorganization’s“humancapital”or“intellectualassets”.WhatIsHumanResourcesManagement?TheHumanResourceManagement(HRM)processisanongoingprocedurethattriestokeeptherightpeopleintherightpositions.Itincludeshumanresourceplanning,recruitment,selection,socialization,traininganddevelopment,performanceappraisal,promotions,transfers,demotions,separations,andcompensation.人力資源一般指有能力并愿意為社會(huì)工作的經(jīng)濟(jì)活動(dòng)人口。人力資源管理是管理學(xué)的一個(gè)嶄新的和重要的領(lǐng)域。它是指組織對(duì)員工的有效管理和使用的思想行為，主要包括人力資源規(guī)劃、招聘、選拔、定位、培訓(xùn)和培養(yǎng)、業(yè)績(jī)?cè)u(píng)價(jià)、提拔、調(diào)動(dòng)、降級(jí)、解雇以及酬勞等活動(dòng)。HumanResourcePlanning人力資源規(guī)劃HumanResourcePlanninginvolvestheanalysisofmatchingthenumberofappropriatelyqualifiedstafftoallocatedpositionsandtheconsiderationofstaffinglevelstomeetprojecteddemand.Twofactors:1.Organization’sHumanResourceneeds2.FutureeconomicenvironmentHumanResourcePlanning人力資源規(guī)劃Humanresourceplanninghasfourbasicaspects:Planningfutureneedsbydecidingnowhowmanypeoplewithwhatskillstheorganizationwillneed;Planningforfuturebalancebycomparingthenumberofneededemployeeswiththenumberofpresentemployeeswhocanbeexpectedtostaywiththeorganization;Planningforrecruitingorlayingoffemployees;Planningforthedevelopmentofemployeestoensuretheorganizationhasasteadysupplyofexperiencedandcapablepersonnel.Recruitment招聘Recruitmentistheprocessoffindingandattractingqualifiedapplicantsforvacancieswithinanorganization.招聘就是通過各種信息途徑尋找和確定工作候選人，以充足的質(zhì)量和數(shù)量來(lái)滿足企業(yè)或組織的人力資源需求的過程。Recruitment招聘Jobanalysisdefinesajobintermsofitsspecifictasksandresponsibilitiesincludingthequalificationsandskillsneededtoperformwithintherolesuccessfully.Ajobdescriptionliststheobjectives,responsibilities,maintasksofthejob,theconditionsunderwhichthejobistobedone,anditsrelationshiptootherjobs.Thehiringspecificationdefinesthespecificskills,education,experience,andqualificationthatanindividualmusthaveinordertoperformeffectivelyintheposition.Tofillthepositions:HiringfromOutsideEducationalInstitutionsEmploymentAgenciesJobAdvertisementBusinessRivalsHiringfromWithinThroughPromotionorTransferTransferexistingemployeesPromoteexistingemployeestohigherpositionsTrainingandDeveloping培訓(xùn)和培養(yǎng)TrainingandDevelopingfacilitatesemployeelearningofjobrelatedskillsandactivitiestoimproveperformance.On-the-jobMethodOff-the-jobMethodManagementDevelopmentProgramsCompensation報(bào)酬WagesandSalariesarethemonetaryformofcompensationgiventoafirm’semployeesfortheircontributions.IncentivePrograms: e.g.salespeoplewithalowbasesalary（底薪）FringeBenefits: e.g.healthinsurance,pension（退休金）plans,paidvacations.HowtoKeepEmployeesMotivated 如何激發(fā)員工工作熱情Inbusinesscontext,motivationreferstothestimulusthatdirectsthebehaviorofworkerstowardthecompanygoals.Managersmustbeawareofworkers’needs.FundamentalneedsTheseneedsincludeagoodsalary,safeworkingconditionsandjobsecurity.Personalneedse.g.thedesireforresponsibility,recognition,growth,promotion,andinterestingwork.Jobenrichment（豐富工作內(nèi)容） ItgivesworkersmoreauthorityinmakingdecisionsJobenlargement（擴(kuò)大工作面） rotate（輪換）positionsDefinethefollowingtermsandthentra