Chapter12Interviewing,WritingFollow-UpQuestions,andSucceedingintheJobLearningObjectives12-1 Whatinterviewchannelsyoumayencounter.12-2 Howtocreateastrategyforsuccessfulinterviewing.12-3 Whatpreparationstomakebeforeyoustartinterviewing.12-4 Whattododuringaninterview.LearningObjectives(continued)12-5 Howtoanswercommoninterviewquestions.12-6 Howtoprepareforlesscommoninterviewtypes.12-7 Whattodoafteraninterview.12-8 Howtoplanforasuccessfulcareer.PreparefortheInterviewProcess1.Learnthekindsofinterviewchannelsyoumayencounter2.Createastrategyforinterviewing3.Prepareforyourinterview4.Beawareofthecustomsandexpectationsofinterviews5.Bepreparedtoanswercommoninterviewquestions6.PreparetoacceptanofferandsucceedinyourcareerInterviewChannelsCommoninterviewchannelsinclude:CampusinterviewsPhoneinterviewsVideointerviewsCampusInterviewsShowinterestasyouapproachtheboothBeengagedBringmaterialsProvidedetailsGoearlyTIP:FollowanywrittenprotocolsorexpectationsthatyourcampuscareerofficehasPhoneInterviewsDevelopyourphoneskillsforbeforetheinterview,duringtheinterview,andwhenfollowingupBepoliteLearnfirstnamesBeconsiderateonphonecallsandvoicemessagesKeepmessagesconciseGivenameandphonenumberslowlyanddistinctlyTipsforPhoneInterviewsSpeakdistinctlyTreattheinterviewlikeanin-personinterviewFindaquiet,privatelocationMakesureyourphoneworksFocusonyoursellingpointsVideoInterviews

TheorganizationsendsyoualistofquestionsandyouprepareavideotosendbacktothemWhenpreparingavideo:PracticeyouranswerssoyouarefluentBethoroughPayattentiontoyoursurroundingsVideoconferencingTipsforparticipatinginavideoconferenceDoapracticevideoaheadoftimeKeepyouranswersundertwominutesTreattheinterviewasifyouareinthesameroomBepreparedforatechnologyfailureInterviewStrategyOneQuestion:Whataboutyourselfdoyouwanttheinterviewertoknow?PicktwotofivestrengthsForeachstrength,thinkofaspecificaccomplishmenttosupportitEmbedyourstrengthsintoanswersInterviewStrategyTwoQuestion:Whatdisadvantagesorweaknessesdoyouneedtominimize?ExpectthatyoumaybeaskedtoexplainweaknessesPlanhowtorespondBringthemupyourselfInterviewStrategyThreeWhatdoyouneedtoknowaboutthejobandtheorganizationtodecidewhetheryouwanttoacceptthisjobifitisofferedtoyou?PlanthecriteriainadvancePreparealistofquestionsInterviewPreparationFinalResearchElevatorSpeechTravelPlanningAttireProfessionalMaterialsInterviewPracticeFinalResearchLearnaboutthecompanyculture:WebpagesFacebookTwitterReportsEmployeeblogsLearnaboutsalaries:Whatistheaverage?Whatistherange?ElevatorSpeechPrepareashort—60to90seconds—statementofwhyyouareagoodcandidateforthisparticularjob“Tellmeaboutyourself”“WhyshouldIhireyou?”P(pán)rovidestrategicdetailsYouwillusethisinavarietyofsituationsTravelPlanningMakesureyoucanfindthebuildingandtheclosestparkingLeavetimeDon’tscheduletraveltimetootightlyTakeenoughcashandcreditcardstocoveremergenciesAttireFirstimpressionsareimportant—employersjudgeyoufromthefirstsecondTheoutfitshouldmeetyourinterviewer’sexpectationsDon’tdresslikeastudentShowyourunderstandingoftheofficecultureMakesureclothingfitswell,iscomfortable,andnotrevealingPreferconservativechoicesProfessionalMaterialsTakethefollowingmaterialswithyou:ExtracopiesofyourrésuméSomethingtowriteonandwritewithCopiesofyourworkorportfolioContactinformationforreferencesUseabriefcaseorprofessional-lookingcaseInterviewPracticeRehearseeverythingyoucan:EnteringaroomShakinghandsSittingdownAnsweringquestionsInterviewCustomsNotallinterviewsarequestion-and-answerMoreemployersareusingotherscreeningdevices:On-the-spotwritingsamplesCriticalthinking,intelligence,writing,skills,personality,emotionalintelligence,anddrugtestsComplicatedcomputeralgorithmsBehaviorAlwaysactprofessionallyBepolitetoeveryoneLearnnamesandintroduceyourselfwheneverpossibleBeenthusiasticEnunciateclearlyPolitenessPolitenessextendstotheinterviewitself:BepunctualPracticeactivelisteningDonotmonopolizetheconversationNeversayanythingbadaboutcurrentandformeremployersorschoolsMealEtiquetteTipsChoosefoodthat’seasytoeatwithoutbeingmessyPracticegoodtablemannersTakesmallbitesthatallowyoutoconverseEatalightmealtostayalertlaterDonotdrinkalcoholNote-TakingDuringorimmediatelyaftertheinterview,writedown:NamesofpeopleyoutalkedtoTipstheinterviewergaveyouAnynegativepointsorweaknessesthatcameupAnswerstoyourquestionsTIP:SomeinterviewersrespondnegativelytoapplicantswhotakenotesduringtheinterviewInterviewSegments:OpeningMostinterviewerswilltrytosetyouatease.Starttheinterview:Witheasyquestionsaboutyourmajororinterests.Bytellingyouaboutthejoborthecompany.InterviewSegments:BodyHighlightyourqualificationsExpectquestionsthatgiveyouanopportunityto:ShowcaseyourstrongpointsAddressweaknessesevidentfromyourrésuméAskquestionswhengiventheopportunityInterviewSegments:ClosingInterviewerwilltellyouwhathappensnextTimeforyouto:SummarizeyourkeyaccomplishmentsandstrengthsExpressenthusiasmforthejobTraditionalInterviewQuestionsandAnswersThebestwaytoprepareistopracticeansweringcommoninterviewquestionsCheckforhiddennegativesRehearseanswersmentallytofeelconfidentHaveseveralquestionsreadytoasktheinterviewerAlwaysendwithsomethingpositiveQuestionstoAskaboutaPotentialJobJumptolongimagedescriptionKindsofInterviewsBehavioral

SituationalStressGroupMultipleBehavioralInterviewsApplicantsdescribepastbehaviorsratherthanfutureplansYouranswersshould:DescribethesituationTellwhatyoudidExplainwhathappenedSituationalInterviewsPutyouinsituationssimilartothoseyouwillfaceonthejob.Testyour:Problem-solvingskillsAbilitytohandleproblemsundertimeconstraintsandwithminimalpreparationStressInterviewsPutyouunderstresstoseehowyouhandlethepressureTestcanbe:PhysicalPsychologicalUnusualquestionsSilenceTIP:Staycalm;trytomaintainyoursenseofhumorGroupInterviewsSometimescalled“cattlecalls”MultiplecandidatesareinterviewedatthesametimeMeetasmanyinterviewersandintervieweesaspossibleListencarefullytobothinterviewersandintervieweesParticipateactivelyDon’ttalktoomuchortalkoverothersMultipleInterviewsBepreparedtoanswerthesamequestionsmultipletimeswiththesamelevelofenthusiasmInterviewswilllikelydrawontraditionalquestionsintheearlystagesBecomemorefocusedinlaterstagesFinalStepsforaSuccessfulJobSearchFollow-upwithaphonecallLeaveamessageifyougetvoicemailDon’tcallmultipletimesFollowupwithawrittenthank-younotewithin24hoursFollowingUpwithaWrittenMessageJumptolongimagedescriptionNegotiatingforSalaryandBenefitsOnlyafter

youhavethejobofferBestpractices:KnowthegoingratefortheworkyouhopetodoConvincetheemployerthatyou’reworthitRememberthatyou’renegotiatingapackageThinkaboutyourcareer;notjusttheinitialsalaryDecidingWhichOffertoAcceptNojobisperfect—knowwhatcriteriaareimportanttoyouIfyourfirstofferisnotfromyourfirstchoice:Expressyourpleasureatbeingofferedthejob,butdonotacceptitCalltheothercompaniesyou’reinterestedintoletthemknowCompaniesroutinelygiveapplicantstwoweekstoacceptorrejectoffersMakesureyougetawrittenjobofferconfirmingthetermsDealingwithRejectionMostjobseekersgetmorerejectionsthanjoboffersFormsupportgroupswithfriendswhoarealsoonthejobmarketTrytokeepanupbeatattitudeStartingYourCareerYourendgoalisnottojusthaveanyjob—itshouldbetodevelopyourskillsandseeaclearpathtopromotionYourfirstfull-timejob:ExhilaratingandfullofopportunitiesSomepitfallsCopingstrategiesALong-TermStrategyThinkbigpicture:NetworkFindamentorLookaheadinyourcareerCollectworkforyourprofessionalportfolio.LookforadditionaltrainingandotheropportunitiesReadWhatquestionsdoyouhave?AppendixtoImageLongDescriptionsCopyright?McGraw-HillEducation.Allrightsreserved.NoreproductionordistributionwithoutthepriorwrittenconsentofMcGraw-HillEducation.AppendixtoDoNotBlockTransmittalofBadNewsWhatwouldIbedoingonaday-to-daybasis?What’sthetopchallengeIwouldfaceinthisjob?Whatkindoftrainingprogramdoyouhave?Howdoyouevaluateemployees?Howoftendoyoureviewthem?Whatwillagoodemployeehavedonebythetimeofhisorherfirstevaluation?Wherewouldyouexpectanewtrainee(banker,staffaccountant)tobethreeyearsfromnow?Fiveyears?Tenyears?Whathappenedtothelastpersonwhohadthisjob?Howwouldyoudescribethecompany’sculture?Thissoundslikeagreatjob.Whatarethedrawbacks?Howareinterestrates(newproductsfromcompetitors,imports,demographictrends,governmentregulations,etc.)affectingyourcompany?Que