跨境電商英語I智慧樹知到期末考試答案+章節(jié)答案2024年上海邦德職業(yè)技術(shù)學(xué)院WhatarethereasonsforChinesesupplierstobuildtheirownbrand-orientedindependentplatform?（）

答案:Ithelpsexpandtrafficandretaincustomers.###Ithelpsestablishanemotionalconnectionwithconsumerstoincreasebrandloyalty.###Ithelpstellbrandstorythatcanresonatewithoverseasconsumers.Whichofthefollowingareinvolvedintheafter-salecustomerservice？（）

答案:provideproductservice###informcustomersofmarketingactivitiesthatwillbelaunchedintheshop###informcustomersofanticipatedarrivaltimeofparcelsPorter’sFiveForcesAnalysiscoversfivedifferentcriteria,theyare（）.

答案:thethreatofnewentrantsandthethreatofsubstitutes###competitiverivalry###thebargainingpowerofsuppliersandthebargainingpowerofCustomersAcompanyoverviewisanintroductiontoyourbusinessthatdetails_________,_________,_________,howyoumanufactureorsourceyourproducts,andwhyyouservecustomers.（）

答案:howyouwerefounded###whatyousell###whatyourmissionisWhichofthefollowinguseantithesisincludingwordsofoppositemeanings?（）

答案:SuperSlim/Ultrapowerful.###Smallpayment,bigenjoyment!Whichofthefollowingemailmarketingexamplesusetheprincipleofpersonalization?（）

答案:Customersreceivegreetingemailsonthe1stdayoftheirregistration.###Customersfindtheirnamesintheemailsubjectline.###Customersreceivebirthdaydiscountsontheirbirthdays.Charactersarethekeytorelatingyouraudiencebacktothestory;andtheaudiencearemorelikelytofollow（）’sstory.

答案:thebrandfounder###historicalcharacters###customersWhennegotiatingpricewithcustomers,whichofthefollowingstatementsarecorrect?（）

答案:Giveadiscountrangeinsteadofacertaindiscount###Don’tnegotiatepricetooquick###AskcustomerstodosomethingtogainthediscountWhichofthefollowingprinciplesareincludedinthe“3CPrinciples”?（）

答案:Conciseness###Courtesy###ClearnessWritingtipsforlogisticsandpackaginglettersincludetobeconcise,______,_______.（）

答案:tobecorrect###tobeconcreteAsellershouldtrytomeetthecustomers’needforsomereasonablechangesoftheorder.（）

答案:對Focusonportrayingthepositiveaspectsofthecompany；Pleaseoverclaimoruseflowerylanguage.（）

答案:錯Bulletpointscanmakecustomersunderstandproductseasierandhelpcustomerssolvetheirconcerns.（）

答案:對Inthewritingoflogisticsletter,youshouldusedifficultwordsinsteadofplainwords.（）

答案:錯Themorereviewsyouhave,themorecredibleandtrustworthycustomerswillperceiveyourproductstobe.（）

答案:錯Bulletpointsaremainlyusedtolistthemainsellingpointsofproducts.（）

答案:對Ifyouseealivestreamlabeledwith“previouslylive”,itmeansthestreamisonlivenow.（）

答案:錯Open-endedquestionscannotbeansweredwithasimpleyesornoresponseandthusencouragetheintervieweetoprovidemoreinformation.（）

答案:對Anonlinepromotioncampaignisacombinationofvariouspromotionways.（）

答案:對Comparedwithdomestice-commerce,thecustomers’evaluationofcross-bordere-commerceismorerealandcanmoreaccuratelyreflectthesituationofsellers.（）

答案:對Whatdoesthebrandname“IKEA”mean?（）

答案:Itistakenfromtheinitialsofitsfounder’sname,thefarmandvillagewherehegrewup.Whichofthefollowingsentencesisbettertoexpress“非常感謝您的訂單3215678”?（）

答案:WeappreciatetheorderNo.3215678

答案:BACSorrytotellyouthatthecardigansweateryouareinterestedinonly_________grayandbeige（）

答案:comesin“Sofa,sogood”isanexampleof_______.（）

答案:punWhatdoesthebrandname“DJI”mean?（）

答案:It’sshortfor“DaJiangInnovation”.

答案:CEBDAWhatarethefunctionsofonlinepromotion?（）

答案:Itmayadvanceplannedpurchasesandencouragesunplannedpurchases.Demographicsexplainwhoyourbuyeris,itincludeobjectivedatalike（）.

答案:gender,age,income,andmaritalstatusWewillsendyoutherightproductwithinthreedaysanda_________toexpressourapology.（）

答案:giftTherearemainlytwotypesofmarketresearchdata,theyare（）.

答案:PrimaryDataandSecondaryData.I’dliketo_________yourdisappointment.（）

答案:makeupfor_______isthelifebloodofe-commercelogisticsoperation.（）

答案:LogisticsinformationWearesorrytotellyouthatwecan’t_________youthatlowpriceyouaskedfor.（）

答案:offer（）ofabrandisalongergoalandbroaderconceptthanitsMission.

答案:VisionWhichstatementistrueaboutthecommonruleofposterlanguage?（）

答案:ItshouldberelevantandshortDuetothelackofrawmaterial,weareunabletoexecuteyourordernow.I’mafraidthattheorderhastobe_________.（）

答案:cancelled

答案:JIADGBCEFHWhatmakesagoodemailsubjectline?（）

答案:Subjectlineswithsomekeypersonalinformation.Theaimoflogisticsandpackagelettersistokeepbuyersinformedof__________,inhopesofabettershoppingexperience.（）

答案:thelatestlogisticsandpackagestatus

答案:BAECDThepricehasbeencarefullycalculatedandcuttothe_________.（）

答案:limit中譯英:如果您對此次購買并不十分滿意，您可以在14天內(nèi)退貨，我們一定給您退款。（）

答案:Ifyou’renotcompletelysatisfiedwithyourpurchase,returnittouswithin14daysandwewillrefundyourmoneywithoutquestion.The_______categoriesonthehomepagealwaysattractconsumer’seyeball.（）

答案:featuredFillintheblankswithappropriatewords.Choosetherightanswer.（）Inordertocreatea__________marketenvironmentforusersaroundtheworld,thee-commerceplatformswillprohibitthesaleofspecifictypesofproducts,suchas____

答案:healthyandsafe；firearmsandanimalskinsWhichonebelowiscorrectforrespondtocustomers’comments?（）

答案:Ifthesellerreceivespositivefeedbackfromthebuyer,hemustreplyintimeItisgoodbusinessetiquetteforthesellertosenda_________tothecustomerfortheorder.（）

答案:thank-youletterI’mafraidyoushould_________usby10%ofthetotalamountofthecontract.（）

答案:refundAllthatyouneedtodoistoshowyourrespectandoffera___________.（）

答案:solutionWhichofthefollowingarereasonsforproductstobedetainedbycustoms?（）

答案:Buyersarereluctanttopaycustomsclearancefees###thedeclaredvalueandtheactualvalueofthegoodsdonotmatch###goodsontheorderarefake,counterfeit,orprohibitedWheredidlivestreamingstart?（）

答案:AmericaWhatisimportanttomakeanattractiveliveshow?（）

答案:Haveacalltofollowthestreamer###Makeaspoilerofthecompetitivepriceofproducts###ProvideasmanydetailsaspossibleWhenordersareabandoned,whichkindofemailshouldbesenttothiscustomer?（）

答案:AnabandonedpurchasereminderSocialMediaPromotionalCodesappearonlyonsocialmedias.（）

答案:錯OnlinepromotionsaredesignedverycomplicatedlyinbothChinaandthewesternworld.（）

答案:錯Awelcomeemailcannotestablisharelationshipwithanewcontact.（）

答案:錯Purposeofbulletpointistomakebuyerslookattractiveataglance,soastogenerateinterestinfurtherunderstandingthedetailsofyourproducts.（）

答案:對_____canincreaseyourabilitytorankand,inturn,increasewebsitetraffic.（）

答案:KeywordWhichoneisNOTinternationalmainstreamlogisticsmethods?（）

答案:Wechat____offersa14dayfreetrialperiod,during