CONSUMER&

BRANDBrandKPIs

for

sports

&

outdooronline

shops:

GO

Outdoors

in

theUnited

KingdomConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

GOOutdoors’

performance

inthe

sports

&outdoor

online

shopmarket.Fieldwork:March-April

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202475%

of

GO

Outdoors

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??GOOutdoors’

brandingresonates

more

with

Baby?GOOutdoors

ranksoutside

the

Top

10

inawarenessBoomerswithin

the

sports&outdoor

onlineshop

market?GOOutdoors

generally

appealstowomen

more

than

?Thepopularity

ratingof

GOOutdoors

is27%men?GOOutdoors

ranksninthinusage?Among

GOOutdoors

enthusiasts,37%

fallunderthehigh-income

category?Interms

of

loyalty,GOOutdoorsis

ninth

inthe

UnitedKingdom?Consumers

want

theirsports&outdoor

onlineshopbrandstohavereliability,

honesty

/trustworthiness,andauthenticity?GOOutdoors

hasascore

of12%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

GO

Outdoors

at

75%Brand

profile:

snapshotBrand

performance

of

GOOutdoors

intheUnitedKingdom75%58%27%15%12%AwarenessPopularityUsageLoyaltyBuzz5Notes:Sports&outdooronline

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),

n=726,

respondents

who

know

the

individual

brand

(popularity),

n=726,respondents

who

know

the

individual

brand

(usage),

n=106,

respondents

who

have

used

the

individual

brand

(loyalty),

n=726,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024GO

Outdoors’

branding

resonates

morewith

BabyBoomersBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations36%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeGOOutdoorsbygeneration

versusthe

share

of

industryusers

ingeneral,

we

cansee

thatGOOutdoorsislikedby18%

of

Baby

boomers

and28%of

Gen

Xers,whereas

the

total

shareof

industryusersis10%

and27%,

respectively.31%28%27%27%23%18%ForMillennials

andGen

Z,

31%

and

23%

feel

positivelytowards

GOOutdoors,versus

36%

and27%.

Socurrently,

forGOOutdoors,

Baby

Boomers

connectmost

with

theirbrandcompared

tothe

overall

industryuser.10%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestosports

&outdoor

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=198,

GOOutdoors

enthusiast,

n=1,014,

sports&outdoor

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024GO

Outdoors

generally

appeals

to

women

more

than

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

GOOutdoorsshows

thatwomen

are

more

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof9%9%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

GOOutdoors

hasasimilarproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.50%50%56%56%

ofwomen

likeGOOutdoorscompared

to

44%

of

men,whereas

forthe

overall

industry,50%

of

women

usesports&outdoor

onlineshopscompared

to

50%

of

men.89%87%9%

of

GOOutdoors

enthusiastsconsider

themselves

tobe

partof

theLGBTQIA+

community

compared

to9%among

industryusers

overall.44%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

sports&outdoor

online

shops,

which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:n=198,

GOOutdoors

enthusiast,

n=1,014,

sports

&outdoor

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

GO

Outdoors

enthusiasts,

37%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.17%17%Single35%37%25%20%CoupleSingleparentNuclear37%

ofGOOutdoors

enthusiastsarefrom

high-income

households.GOOutdoors’

brandis

generallyenjoyed

more

byconsumers

who

arepartof

anuclearhousehold,

36%

ofGOOutdoors

enthusiastshavethiscurrentlivingsituation.7%11%32%33%36%31%33%Multi-generational3%3%9%13%30%ExtendedOther3%5%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=198,

GOOutdoors

enthusiast,

n=1,014,

sports&outdoor

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

sports

&

outdoor

online

shop

brands

to

have

reliability,honesty

/

trustworthiness,

and

authenticityBrand

profile:

qualitiesQualitiesuserswant

from

sports

&outdoor

online

shopbrandsForsports

&outdoor

online

shops,thetopthree

qualitiesusers

wantfrom

abrandarereliability,

honesty

/Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness,

andauthenticity.60%40%20%0%GOOutdoorsusers

alsoappreciatethese

key

attributes,indicatingGOOutdoors

exudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatGOOutdoorsenthusiastsare

least

focused

on

arethrill/excitement

andcleverness.ReliabilityExclusivityGOOutdoorsshould

work

on

promotinghonesty

/trustworthiness

toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

sports&outdoor

online

shops,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:

n=106,

GOOutdoors

users’,n=198,

GOOutdoors

enthusiast,

n=1,014,

sports&outdoor

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

GO

Outdoors

fans,

25%

state

that

they

get

excited

about

sports

&outdoor

online

shopsBrand

profile:

attitudesWhat

doconsumersthink

ofsports

&outdoor

onlineshopsingeneral?44%34%25%23%23%22%21%19%19%19%

19%17%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trust

sports&outdoor

topicsrelating

toonlineshopssports&outdooronlineshopsBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

sports

&outdoor

online

shops

do

you

agree

with?”;

Multi

Pick;“When

it

comesto

sports

&outdooronline

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=198,

GOOutdoors

enthusiast,

n=1,014,

sports&outdoor

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1175%

of

GO

Outdoors

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

sports

&outdoor

online

shops,theaverage

awareness

of

abrandinthe

United

Kingdomis59%.

Awareness

ofGOOutdoors,

however,

isat57%.Awareness27%

ofUK

sports&outdoor

online

shopusers

saythey

likeGOOutdoors,

compared

to

anindustryaverage

brand

popularity

of28%.BuzzPopularity15%

ofindustryusers

intheUnitedKingdomsaytheyuseGOOutdoors,with

the

average

usageof

abrandat18%.75%

ofbrandusers

saythey

would

usethe

brandagain,compared

toanaverage

loyalty

score

of

71%.GOOutdoorshasbeen

noticed

less

inthemediacompared

to

other

brands,with

a“Buzz”score

of12%compared

to

16%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeinconsistent

compared

to

theindustry.12

Notes:Sports&outdooronline

shops

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,248,

all

respondents

(awareness),

n=726,

respondents

who

know

the

individual

brand

(popularity),

n=726,respondents

who

know

the

individual

brand

(usage),

n=106,

respondents

who

have

used

the

individual

brand

(loyalty),

n=726,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024GO

Outdoors

ranks

outside

the

Top

10

in

awareness

within

the

sports

&outdoor

online

shop

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofGO

OutdoorsRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Nike95%95%92%91%88%78%76%64%59%58%2adidas3SportsDirectJDSportsReebok42%45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.58%6TEMU7Foot

LockerDecathlonRegatta8Outofallrespondents,

57%

were

aware

of

GOOutdoors.

Thisranksthemoutside

the

Top

10compared

to

other

brandssurveyed

inthismarket.9AwarenessN/A10Mountain

Warehouse13

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

GO

Outdoors

is

27%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofGO

OutdoorsRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Nike57%56%47%46%31%31%28%28%27%27%2adidas27%3JDSports4SportsDirectMountain

WarehouseReebokOutofconsumers

who

knew

thebrand,

27%

saidtheyliked

GOOutdoors.

Thisranksthemninth

comparedtootherbrandssurveyed

inthismarket.567Foot

LockerDecathlonGO

OutdoorsRegatta73%89PopularityN/A1014

Notes:“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=726,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024GO

Outdoors

ranks

ninth

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofGO

OutdoorsRank#

BrandUsage

%39%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

sports

&outdoor

online

shops,which

ofthefollowing

brandshaveyou

usedinthepast12

months?”.1Nike15%2adidas38%3SportsDirectJDSports35%Outofconsumers

who

knew

thebrand,

15%

saidtheyused

GOOutdoors.

Thisranksthemninth

comparedtootherbrandssurveyed

inthismarket.432%5TEMU17%6Mountain

WarehouseAnglingDirectDecathlonGO

OutdoorsReebok17%716%816%85%915%UsageN/A1015%15

Notes:“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:

n=726,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

GO

Outdoors

is

ninth

in

the

United

KingdomBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofGOOutdoors’

consumersRank#

BrandLoyalty

%89%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Nike2Mountain

Warehouseadidas85%25%385%4SportsDirectJDSports83%581%6Regatta80%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

sports

&outdooronlineshops,which

of

the

following

brandsareyoulikely

to

useagaininthe

future?”.7DecathlonReebok76%75%876%9GO

OutdoorsAmerican

Golf75%Outofrespondents

whohaveused

GOOutdoors,75%saidthey

would

usethebrand

again.LoyaltyN/A1074%16

Notes:“When

it

comesto

sports&outdoor

online

shops,

which

ofthe

following

brands

are

youlikely

to

use

againin

the

future?”;

Multi

Pick;Base:n=106,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024GO

Outdoors

has

a

score

of

12%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofGOOutdoorsRank#

BrandBuzz%33%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1adidas12%2Nike31%3JDSportsTEMU29%Outofconsumers

who

knew

thebrand,

12%

saidtheyhadheardaboutGOOutdoors

inthe

media.

Thisranksthemoutsidethe

Top

10

compared

tootherbrandssurveyed

inthismarket.424%5SportsDirectAnglingDirectlululemonFoot

LockerDecathlonReebok21%618%716%815%88%915%BuzzN/A1014%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=726,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

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