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FORWARD
FUTUREBuildingandSustainingaMeaningful
Career
in
the
AI
Age
Global
Insights
White
Pape
r?Experis2025–Putting
AI
to
Work–EmployerAdoption–CandidateAdoption–Differentiated
Skills04Experis:YourTrustedTechnologyandTalentPartner02AIAdoptionProgress:IndividualsandOrganizations03Best
Practices
for
Employees
andEmployers01ExecutiveSummary–AI
Upskilling–KeyConsiderationsfor
EmployersTableofContentsBuildingandSustainingaMeaningful
Career
intheAI
Age
|
2–Global
Capabilities?Regardlessoffunction,role,or
level,
everyemployeemust
be
capable
of
assessing
how
and
where
AI
addsthemostvaluetotheir
job,takestepstointegratethe
righttechnologyintotherightprocesses,
and
buildcomplementaryhumanskills.?The
concern
that
AI
and
automation
will
result
in
mass
human
layoffs
remains
largely
unfounded.?
Theworkerswhocanmeetemployerswherethey
are
andthen
suggest
techniques
to
take
AI
usage
to
the
nextlevel
will
be
the
most
marketable
and
valuable
to
today’s
organizations.?Approximately
one-third
of
employers
inManpowerGroup’s2025Employment
Outlook
Surveysaid
that
AI
cannot
replace
or
augment
human
skills
such
asethical
judgmentorpersonalizedcustomerservice.InareaswhereemployersfeelAIcan
make
tangible
contributionsnow,human
skills
gaps
exist.?Employers
who
want
to
actively
boost
tool
usage
andproductivity
must
provide
the
right
AI
literacy
training.
Well-designedtrainingprogramsintegratingreal-world
practiceusingAItoolscansignificantlyshorten
skillacquisitiontime.?Both
employers
and
employees
should
proactivelyredesignrolestomaximizehuman-AIcollaboration,
with
AItacklingroutineandrepeatabletasks
and
employeesconcentratingonthemorenuancedactivities
at
which
humansexcel.
EveryAIimplementationshould
benefit
fromhumanoversightand
translation.ExecutiveSummaryBuildingandSustainingaMeaningful
Career
intheAIAge
|
3ExecutiveSummary03020401PuttingAItoWorkIt’snotaneasytimeto
beanemployee
in
today’s
business
world.
Not
only
arewecopingwithunprecedentedlevelsofgeopoliticalinstability,
butthe
arrival
ofgenerativeandagenticAIistransformingourjobsinreal
time.
If
we
wish
to
begainfullyemployedfortheforeseeablefuture,wemustunderstandhow
to
leverage
theopportunityofAItoworkasaneffectivepartner
alongside
smart
machines.Whileorganizationsaretryingtodotheirpartin
providing
uswiththe
right
skills
and
training,theindividualhasanimportantdegreeof
responsibility
as
well.
Regardlessof
function,role,
or
level,
every
employee
must
be
capable
of
assessing
howand
where
AI
adds
the
most
value
to
their
job,
take
steps
to
integrate
the
righttechnology
into
the
right
processes,
and
build
complementary
human
skills
likejudgmentanddiscernment,
ethicaloversight,interpersonalengagement,
andcreative
problem
solving.Inthispaper,wewillsharewhatour
latest
ManpowerGroup
EmploymentOutlookSurveyand
ExperisCIOOutlookresearchtells
usabout
how
employers
are
using
AI
andwhattheyexpectfromtheiremployees.Wewillthenprovidespecificguidance
forhowtheindividualcanfutureprooftheircareersinthe
age
of
generative
andagenticAIandevenoverdeliverontheirleadership’sAI-related
goals.BuildingandSustainingaMeaningful
Career
intheAIAge
|
4ExecutiveSummary03020401Whiletherehas
beensubstantialhypearound
the
use
ofAI
in
the
workplace,it’scriticalforemployeestounderstandthe
reality.Theworkerswhocanmeetemployerswherethey
are
andthen
suggesttechniquestotakeAIusagetothenext
levelwill
be
the
mostmarketableandvaluabletotoday’sorganizations.The
talent
acquisition
function
has
some
of
the
most
matureimplementationsofAI-basedtechnologies.Ourresearchindicatesthatoverhalfofemployers
(53%)
are
currentlyleveragingAItoolsinhiringandonboardingtalent.
Notably,
South
andCentralAmericanfirmsoutpacetherestoftheworld
in
early
AIadoptionforhiring,training,and
onboarding.1EmployerAcceptanceof
AI
Use
by
CandidatesAI
Adoption
Progress:IndividualsandOrganizations85%of
employersthink
it’sacceptableforcandidatesto
use
AI
duringtheir
job
search
processBuildingandSustainingaMeaningful
Career
intheAI
Age
|
5Coverletter/resumepersonalizationUnacceptableduringhiringprocessLearningmoreaboutacompanyAnsweringinterviewquestionsHiringtestproblemsolving33%32%31%28%1
ManpowerGroup
Q22025
Employment
Outlook
SurveyAIAdoptionProgress:IndividualsandOrganizationsInterviewpreparation26%Enhancingportfolios24%23%Searchingforjobs15%02030401It’sworthconsideringanemployer’s
level
oftechnologysophisticationwhenapplying,asourresearchalsofoundthatemployerswhich
haverejectedornotconsideredAIadoption
in
hiring
are
lessopentocandidatesusingAIthemselves.Globally,AIadoptionchallengeswithintheworkplaceandinotherorganizationaloperationshave
barely
changed
since2024,with
highinvestmentcoststillbeingthetop
barrier
(34%).Asenthusiasticastheyare
abouttheprospectofAI,employersare
realisticabout
its
currentcapabilities.Experis2025CIO
Outlook
research
illustratedtech
leaders
are
aware
of
AI’s
limitations:36%of
those
respondents
said
AI
is
a
game
changer
that
requires
more
refinement,
while33%said
the
impact
of
these
technologies
on
thebusiness
is
still
unclear.However,the
good
news
for
candidates
is
that
it
is
not
too
late.
Only
10%
ofCIOsandseniortech
leaders
say
AI
is
fullyintegratedacrosstheirorganization.2Atthesame,approximatelyone-thirdofemployers
saidthatAIcannotreplaceor
augment
human
skills
suchasethicaljudgmentorpersonalizedcustomer
service.
InareaswhereemployersfeelAIcan
make
tangiblecontributionsnow,human
skills
gaps
exist.For
instance,33%of
companies
in
the
Asia
Pacificregionnamedworkers’lack
of
AI
skills
as
thegreatestadoption
barrier.1Mostemployers
(85%)alsothinkit’salsoacceptableforcandidatesto
use
AI
during
the
hiring
process.Specificexamplesouremployerrespondentscitedincluded
searchingfor
informationgenerally
(62%),learning
about
a
company
(33%)and
preparing
for
interviews
(32%).Organizationsintheenergyandtechnologysectorsare
moreopento
candidates
using
AI.1Teachingandtraining
24%
Ideationandcreativity
23%
Projectmanagement 21%
of
CIOsand
seniortechleaders
arestill
exploring
and
scalingcapabilities,
offeringvaluabletimeforworkersto
refinetheir
own
skills.2Employers
Identify
Skills
That
AI
Can’t
Replace11
ManpowerGroup
Q22025Employment
Outlook
Survey
2
Experis2025CIO
Outlook
SurveyBuildingandSustainingaMeaningful
Career
intheAIAge
|
681%33%31%30%AIAdoptionProgress:IndividualsandOrganizations27%27%26%26%25%TechnicalexpertiseTeammanagementStrategicthinkingEthicaljudgmentProblemsolvingCustomerserviceCommunicationSalesskills02030401Employeesarea
bitmorecertainofsome
skills.
ManpowerGroup’s
2024
Talent
Barometer
research3
foundthat87%ofemployeeshavemoderateto
high
confidence
in
their
ability
toperformtheirjobs,and78%believetheyhavethe
righttechnology
and
toolsto
dotheir
jobseffectively.However,therearesomegrowingworkerconcernsaboutAI
skills
gaps.Accordingtonew
SAP
Success
Factors
research,
for
instance,
employees
with
low
AI
literacy
levelsexpressedfarmorenegativeviewstowardAIintheworkplace.
Theserespondentsweresix
times
more
likely
to
feel
apprehensive
and
seven
times
more
likely
to
feel
afraid
ofusingAIatwork.Theywerealsoeighttimesmorelikelytofeeldistressed
about
usingAI
whencomparedtomoreAI-savvyemployeessurveyed.4Perhaps
becausethisskillsetisstillrelativelyuncommon,
the
SAP
research
uncovered
that
managerslookmorefavorablyuponemployeeswho
demonstrateAI
literacy.
For
example,
whenaskedwhetherAIshouldinfluenceperformancereviews,
many
managers
believed
thatemployeeswhouseAIshouldreceive
betterperformance
reviews
than
non-users.Meanwhile,theconcernthatAIandautomationwillresult
in
mass
human
layoffs
remains
largelyunfounded.Ourrecentglobalemploymentoutlook
surveys
still
show
net
positivehiringdemandacrossindustries.Thesefindingspresenta
major
opportunityfor
employees
toreconfiguretheirownrolestoworkmoreefficientlywork
with
AI,
which
leads
us
tothe
nextsectiononhowtoproceedwithyourownAI-related
education
and
experimentation.87%1
ManpowerGroup
Q22025Employment
Outlook
Survey
3
ManpowerGroup2024Global
Talent
Barometer
Survey42025HR
Trends
Report,SAP
Success
Factors...believe
they
have
therighttechnology
andtoolsto
do
their
jobs
well1...have
moderate
to
highconfidenceintheir
abilityto
performtheir
jobs1Most
employees
are
NOT
concerned
about
falling
behind:BuildingandSustainingaMeaningful
Career
intheAIAge
|
778%AIAdoptionProgress:IndividualsandOrganizations02030401Asthetitlesuggests,generativeAIprograms
such
asChatGPTandMicrosoftCopilotfocusoncreating
new
content
basedonprevious,human-developedassetswith
similarpatternsandcharacteristics.Aneweroffshootofgenerative
AIisagenticAI,whichgoesa
stepfurther
to
empower
anAI-basedsystemtoactautonomouslyandmake
decisions
in
collaborationwithotherAI-basedsystems.Tofindoutwhatyour
organization
is
deploying
and
how,get
to
know
your
ITrepresentatives
and
ask
for
a
chat
or
a
brainstorm.
If
your
ITorinnovationgroupisbuilding
a
home-grownAI
application,
perhapsaskifyourgroup
can
helpto
test
it.HowEmployeesCan
TakeChargeofAIUpskillingAllemployeesworkingtodaymust
beon
a
pathto
roleredesign,whichinvolvesexamininghowthe
rightAI
skills
can
helpthemmeetandevenexceedajob’s
current
expectations
anddevelopingadjacenthumanskillsthat
are
unlikelyto
be
automatedorprogrammedaway–at
leastin
the
near
term.Fortunately,thereareavarietyofstrategiesfor
addingAI
skillstoyourpersonal
arsenal.AccordingtoManpowerGroupfuturist,AlexandraLevit,career
durabilityreferstotheabilitytoremain
gainfully
employeddespiteexternaldisruptions,includingtechnologicaladvancements.Career
durability
has
five
pillars:hard
skills,
softskills,institutionalknowledge,
appliedtechnologyskills,
andagrowthmindset.TheacquisitionofAIproficiency
isanexampleofanapplied
technology
skill.
You
don’tnecessarilyhavetoknowexactly
howalgorithms
work,
but
you
DOhavetoknowthatyou
can
use
availableAI-based
technologiestodoyourjobmoreeffectively.Best
Practices
for
Employees
and
EmployersLearn
the
types
of
AI
being
used
in
your
workplaceUnderstandtheneedfor
careerdurabilityBuildingandSustainingaMeaningful
Career
intheAIAge
|
8BestPracticesforEmployeesandEmployers03020401Mostorganizationsareatthe
point
ofhostingatleast
informaltraining
onAIliteracy.Butwhetheryourcompany
is
doing
thisornot,youcantakeadvantageoffreeonline
offerings
from
Google,Microsoft,AmazonWebServices,
andDeepLearning.AI
–among
many
others.
You’ll
have
theopportunitytomastercuttingedge
skillslikepromptengineeringandworking
with
andtraininglargelanguage
models
(LLM).
Mostintro-levelcoursesarewrittenforgeneralaudienceusingconsumer-friendly
languageandexamples,sodon’t
despair
if
youlackatechnologyfoundation.Before
you
begin
your
pilot,
your
teamshould
gain
consensus
on
what
success
lookslike.
IfthegoalisforyourAI-based
implementationtogrowbeyond
a
pilot,thenyoumustknow,
right
out
of
the
gate,
howyou’llachievea
returnon
investment
(ROI)for
the
business.
Examples
of
theROIoneffectiveAI
implementationsincluderevenuegrowth,cost
reduction,andcustomersatisfaction.So,you’llwant
totracktheseagainstthepre-AI
statusquoforthedurationofyour
project,and
thengetyourcommunicationscolleaguesinvolvedinshowcasingstellar
resultsvia
relevantinternalandexternal
channels.Dependingonyourfunction,other
organizationsmayalreadybeusingAItoimprovebusinessoutcomes.
Forexample,inthe
human
resourcesfunction,
anAI-basedtechnologycalledtalentintelligence
reliesondeep
learning
andadvancedanalyticstogain
visibility
intotheskillsof
a
company’sworkforce
andthe
hiringandtraining
requiredto
keeppacewithindustrydevelopments.
Youmight
hearabout
relevantimplementations
atconferencesand
inconversations
with
your
peers,orsimply
by
reading
articles
or
searchingonline.Aswe’vediscussed,thisis
a
period
in
whicheveryworkermust
look
attheirrolewithacriticaleye,
assess
thejobresponsibilitiesmostvulnerableto
beingusurped
byAI,andmake
a
planfor
ongoing
humanvaluecreation.Competitiveskills,such
as
creativity
and
problem-solving,give
humans
unique
advantages
over
AI.
Cooperativeskills,likeethical
oversight
and
clearcommunication,improvecollaboration
betweenhumans
andAI.pathtoexecutionforoneofthem,it’stimetotake
the
idea
to
your
manager.In
presentingthe
idea,be
as
clear
and
detailed
as
youcanregardingbusiness
justification,resourceallocation,
andprojectedbenefits.Yourgoalshould
bea
“failfast”
scenarioinwhicha
limitedscale
pilot
can
betweakedorredirected
in
realtime.OnceyouunderstandtheAI-basedimplementationsthatarepossibleforyour
roleorgroup,andyou’ve
at
least
drafted
aMeasureandpromote
your
resultsDon’tforgettobuild
yourhumanskillsResearchAIusecases
for
your
roleSignupforrelevanttrainingGain
buy-in
for
asmallpilotBuildingandSustainingaMeaningful
Career
intheAIAge
|
9BestPracticesforEmployeesandEmployers03020401Experis
Academy
has
collaborated
with
Microsoft
since2017to
identifyskills
gaps
in
the
market
and
aims
to
introduce
new
professionals
to
the
techindustrythroughvariousskillingprograms.The
Microsoftpartnershipaimsto
fuelorganizationswithskilledprofessionalstoenablegrowth.ExperisAcademyofferstechtalenttrainingprogramsthatprovidepractical
experienceinin-demandtechstackssuchasAzureand
Copilot
Studio.ThroughourpartnershipwithMicrosoftandotherglobaltechleaders,
wedelivercomprehensiveprogramscoveringthefullrangeofAIplatforms.Theseprogramsincludetrainingforrolessuchascloudengineers,developers,data
analysts,
datascientists,functionalandtechnicalconsultants,andmore.Alltrainingisbasedon
best-in-classtech
platforms
andmostofferindependentindustry-recognizedcertificationfor
participatingcandidates.Consideraugmentationoverautomation.
AItendstoaugmenthumanworkmoreoftenthanitfullyautomatesit.ArecentAnthropicstudy
showedthat
many
cognitivelyorientedtasksturnouttobesubstantiallymore
complexthantheyinitiallyappear,requiringbroadercontextualizationthatAI
has
notfully
mastered.
Thiscomplexitypreservessignificantportionsof
mostjobs.EvenadvancedAIhas
blindspotsrelatedtocommon
sense
reasoning,
domain-
specificknowledge,anddynamicproblem-solvinginuncertain
environments.
Theselimitationsreinforcetheideathathumans
remain
indispensable
in
roles
requiringsubtlejudgmentoremotionalinteraction.If
you’re
an
employer
determining
the
best
way
to
integrate
AI-based
technologies
into
youroperations
and
want
to
support
your
employees
in
developing
the
right
skills
to
assist,here
are
a
few
guidelines
to
consider.Key
Considerations
for
EmployersBuilding
and
Sustaining
a
Meaningful
Career
in
the
AI
Age
|
10本報告來源于三個皮匠報告站(),由用戶Id:349461下載,文檔Id:725543,下載日期:2025-07-15BestPracticesforEmployeesandEmployersAI
Upskilling03020401Masterinternalintegrationbeforeexternalcommercialization.
Naturally,most
leadersareexcitedbytheprospectof
integratingAI
intotheir
products
andservices.
However,it’swisetowalkbeforeyourun
andtake
the
time
to
deploy
AIinternallyfirst.OnceafewAIimplementationshave
increased
operational
efficiencyenterprise-wide,you’llbeinabetter
positionto
engendertrustwith
customersandotherstakeholdersandwillbe
less
likelyto
make
mistakesthat
couldresultin
reputationalfallout.Whetherwe’reincorporatingAI-basedtechnologiesintoaneverydaytaskoracomplexenterpriseprocess,flexibility,curiosity,anda
positiveattitude
areessential.Aslongashumansremainthe
true
masters
of
our
own
knowledgedomainsandstrivetokeepourskillsetscurrent
and
applicable,
we
have
littletofear.Forthosewhotaketherightstepsto
prepare
and
pivot,
building
andsustainingameaningfulcareerintheageofAI
is
not
only
doable,
but
exciting
and
fullofopportunity.Put
ongoing
upskilling
initiatives
in
place.The
routine
use
of
AI-basedtechnologiesiscreatingtremendousdemandfortherequisiteskillsallowinghumanworkerstodesign,manage,collaboratewith,fix,redeploy,
and
explaintheinnerworkingsofAIcomponents.However,most
employeestoday
don’thavetheseskillsyet,andemployerswhowanttoactively
boosttool
usageand
productivitymustprovidetherightAIliteracytrainingthemselves.Well-designed
trainingprogramsintegratingreal-worldpracticeusingAI
tools
can
significantly
shortenskillacquisitiontime.AlwaysincorporatehumanoversightintoAI-drivenprocesses.
As
LeamingandAnthropicpointedout,whileAImayhandle
data
analysis
or
initial
drafting,
humansarealwaysneededtoprovidecontext,ethicaljudgment,
and
emotional
intelligence.Mostorganizationsespeciallyrequirehumantranslators,
who
canimmediatelyalignAIcapabilitieswith
businessgoals.
Many,ifnot
a
majority
of
rolesshouldberedesignedtomaximize
human-AI
collaboration,withAI
tackling
routineandrepeatabletasksandemployeesconcentratingonthe
more
nuanced
activitiesatwhichhumans
excel.Developandtestmodelswithatrustedpartner.
Ifyoualready
have
HRtechnologysystemsin
place,chancesarethey
are
at
least
experimenting–
ifnotactivelyselling–AIcomponentstotheirsolution.
So,
instead
of
starting
from
scratch,talktoyourexistingvendorsabout
howyou
can
leverageAI
to
optimize
yourworkforceoperations.Tryonefunctionalarea
at
a
time
and
be
willing
tosee
newimplementationsasworksinprogress
that
require
continuous
testing
and
refinement.Building
and
Sustaining
a
Meaningful
Career
in
the
AI
Age|11BestPracticesforEmployeesandEmployers03020401Leveraging
AI
toImproveStrategicWorkforcePlanningSophie
AI
is
our
ever-evolving,
constantly
upgrading
AI
ecosystem
–andyourallyinreshapingtheworkforce.SophieAItechnologyenhancesand
acceleratesallourproducts,servicesandsolutions,
so
our
people
candeliverfaster,betterandsmarter
for
you.SophieAIalsoempowersyouwithnext-gentoolsacrosstheworkforcelifecycle.Builtwithindustry-leadingdataandtheworld-classlabormarketexpertise
of
ManpowerGroup,
Sophie
AI
gives
you
the
power,
tools
andinsights
to
deliver
immediate
value
and
outpace
the
competition.Leveraginginsightsfrommorethan22billion
data
pointswith
the
power
ofourglobalteamofworkforceexperts,theSophieAI
platform
helps
agrowingnumberofclientsindiverseindustries
(e.g.,
tech,
defense,
and
professionalservices)improvetheirstrategicworkforceplanningprocess.“Foragrowingnumberof
ourclients,Sophieisagamechanger.Combining
thestrengthsof
multiplelargelanguagemodelswiththepowerof
ourproprietaryworkforcedataarecriticaltohelpthemnavigatethisperiodofrapidchange.”
–MaxLeaming,Headof
DataScienceand
AISolutions,ManpowerGroupBuilding
and
Sustaining
a
Meaningful
Career
in
the
AI
Age
|
12BestPracticesforEmployeesandEmployers03020401Achievefasterresultsandtangibleoutcomeswithagile
andcontinuousdelivery,provenaccelerators,domainknowledge
and
experiencedleadership.Strong,Flexible
PartnershipsNomatterwhereyouareinyour
initiatives,
Experis
brings
strategy,
technic
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