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CONSUMER&
BRANDBrandKPIs
for
bottled
water:
AbbeyWell
in
the
United
KingdomConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
AbbeyWell’s
performance
inthe
bottled
water
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202477%
of
Abbey
Well
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??AbbeyWell’s
brandingresonates
more
with?AbbeyWell
ranksoutside
the
Top
10
inawarenessMillennialswithin
the
bottled
water
market?AbbeyWell
generally
appealstomen
more
than?Thepopularity
ratingof
AbbeyWell
is15%women?AbbeyWell
ranksoutside
the
Top
10
inconsumption?Among
AbbeyWell
enthusiasts,47%
fallunderthehigh-income
category?Interms
of
loyalty,AbbeyWell
is
seventh
intheUnited
Kingdom?Consumers
want
theirbottled
water
brandstohavehonesty
/trustworthiness,
reliability,
and
highvalue?AbbeyWell
hasascore
of15%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Abbey
Well
at
77%Brand
profile:
snapshotBrand
performance
of
Abbey
WellintheUnited
Kingdom77%29%15%15%13%AwarenessPopularityUsageLoyaltyBuzz5Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=357,
respondents
who
know
the
individual
brand
(popularity),
n=357,
respondentswho
know
the
individual
brand
(consumption),
n=47,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=357,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Abbey
Well’s
branding
resonatesmore
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeAbbeyWell
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatAbbeyWell
islikedby
0%
of
Baby
boomers
and25%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is11%
and
27%,
respectively.36%31%27%26%25%ForMillennials
andGen
Z,
44%
and
31%
feel
positivelytowards
Abbey
Well,versus
36%
and26%.
So
currently,forAbbeyWell,
Millennials
connect
most
with
theirbrandcompared
tothe
overall
industryuser.11%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestobottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=52,
Abbey
Well
enthusiast,
n=1,068,
bottled
water
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Abbey
Well
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
AbbeyWell
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.11%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
AbbeyWell
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.19%38%62%62%
ofmen
likeAbbeyWell
compared
to38%
ofwomen,
whereas
fortheoverallindustry,51%
of
women
drinkbottledwater
compared
to
49%
of
men.51%49%71%19%
ofAbbey
Well
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to11%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
bottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=52,
Abbey
Wellenthusiast,
n=1,068,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024AmongAbbey
Well
enthusiasts,
47%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.15%19%Single33%34%32%23%20%47%CoupleSingleparentNuclear47%
ofAbbey
Well
enthusiastsarefromhigh-income
households.AbbeyWell’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
asingleparent
household,
17%
ofAbbeyWell
enthusiastshavethiscurrent
livingsituation.17%12%27%27%28%Multi-generational6%3%8%ExtendedOther25%15%4%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=52,
Abbey
Well
enthusiast,
n=1,068,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
bottled
water
brands
to
have
honesty
/
trustworthiness,reliability,
and
high
valueBrand
profile:
qualitiesQualitiesdrinkers
want
from
bottled
water
brandsForbottledwater,
the
topthree
qualitiesdrinkers
want
fromabrandarehonesty/trustworthiness,
reliability,
and
highvalue.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%AbbeyWell
drinkers
alsoappreciatethese
key
attributes,indicatingAbbeyWell
exudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatAbbeyWell
enthusiastsareleast
focused
on
arethrill/excitement
andinnovation.ReliabilityExclusivityAbbeyWell
should
work
on
promotinghighvalueto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
bottled
water,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tobottled
water,which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=47,
Abbey
Wellconsumers’,
n=52,Abbey
Wellenthusiast,
n=1,068,
bottled
waterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024AmongAbbey
Well
fans,
31%
state
that
they
get
excited
about
bottled
waterBrand
profile:
attitudesWhat
doconsumersthink
ofbottled
water
ingeneral?54%44%35%31%31%30%29%27%22%22%16%15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustbottled
watertopicsrelating
tobottled
waterBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
bottled
waterdo
youagree
with?”;
Multi
Pick;“When
it
comesto
bottled
water,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=52,
Abbey
Well
enthusiast,
n=1,068,
bottledwaterdrinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1177%
of
Abbey
Well
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
bottled
water,
the
averageawareness
ofabrandinthe
United
Kingdomis56%.Awareness
ofAbbeyWell,
however,
isat28%.Awareness15%
ofUK
bottledwater
drinkers
saytheylikeAbbeyWell,
compared
toanindustryaverage
brandpopularity
of26%.13%
ofindustrydrinkers
intheUnitedKingdomsaythey
drinkAbbeyWell,
with
the
average
consumptionof
abrand
at23%.BuzzPopularity77%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of71%.AbbeyWell
hasbeen
noticed
similarly
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of15%compared
to
14%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Bottled
water‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,248,
all
respondents
(awareness),
n=357,
respondents
who
know
the
individual
brand
(popularity),
n=357,
respondentswho
know
the
individual
brand
(consumption),
n=47,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=357,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Abbey
Well
ranks
outside
the
Top
10
in
awareness
within
the
bottled
watermarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofAbbey
WellRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Evian89%85%84%82%72%71%64%63%60%55%2Highland
SpringVolvic29%34Buxton5Nestlé
Pure
LifeGLACéAUSmartwaterPerrierUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6771%8SanPellegrinoAqua
PuraVittelOutofallrespondents,
28%
were
aware
of
AbbeyWell.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Abbey
Well
is
15%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofAbbey
WellRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Evian52%45%42%40%31%26%26%24%24%22%15%2Buxton3Highland
SpringVolvic4Outofconsumers
who
knew
thebrand,
15%
saidtheyliked
AbbeyWell.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.5Nestlé
Pure
LifeSanPellegrinoAqua
Pura678Harrogate
SpringWaterBrecon
CarregDeeside85%9PopularityN/A1014
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=357,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Abbey
Well
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofAbbey
WellRank#
BrandUsage
%46%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
bottledwater,
which
of
thefollowing
brandshaveyouconsumed
inthe
past12
months?”.1Evian13%2Buxton39%3Volvic36%Outofconsumers
who
knew
thebrand,
13%
saidtheydrankAbbeyWell.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.4Highland
SpringNestlé
Pure
LifeBrecon
CarregDeeside36%527%623%722%8Aqua
Pura20%87%9BerringtonHarrogate
SpringWater20%UsageN/A1019%15
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=357,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Abbey
Well
is
seventh
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofAbbey
Well’sconsumersRank#
BrandLoyalty
%85%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1SanPellegrino23%2VOSS82%3Volvic81%4Evian79%5Highland
SpringNestlé
Pure
LifeAbbeyWellPerrier78%678%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
bottled
water,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.777%77%875%9Buxton75%Outofrespondents
whohavedrankAbbey
Well,
77%saidthey
would
consume
the
brandagain.LoyaltyN/A10Brecon
Carreg71%16
Notes:“When
it
comesto
bottled
water,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:n=47,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Abbey
Well
has
a
score
of
15%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofAbbey
WellRank#
BrandBuzz%24%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Evian15%2BerringtonAqua
PuraDeeside23%321%Outofconsumers
who
knew
thebrand,
15%
saidtheyhadheardaboutAbbey
Well
inthemedia.
Thisranksthemseventh
compared
tootherbrandssurveyed
inthismarket.419%5Nestlé
Pure
LifeBuxton18%616%7AbbeyWellBrecon
CarregVolvic15%815%85%914%BuzzN/A10Highland
Spring14%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=357,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
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