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CONSUMER&
BRANDBrandKPIs
for
gaming
hardware
&peripherals:
Multilaser
in
BrazilConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Multilaser’s
performance
inthegaminghardware
&peripheral
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202473%
of
Multilaser
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Multilaser’s
brandingresonates
with
Gen
Xsimilarly?Multilaser
rankssecond
inawareness
withinthetootherbrandsintheindustrygaminghardware
&peripheral
market?Multilaser
generally
appealstowomen
more
thanmen?Thepopularity
ratingof
Multilaser
is37%?Multilaser
ranksthirdinusage?Among
Multilaser
enthusiasts,41%
fallunderthehigh-income
category?Interms
of
loyalty,Multilaser
is
outsidethe
Top
10
inBrazil?Consumers
want
theirgaminghardware
&peripheralbrandstohaveauthenticity,reliability,
and
honesty
/trustworthiness?Multilaser
hasascore
of29%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awareness
is
the
highest
scoring
KPI
for
Multilaser
at
84%Brand
profile:
snapshotBrand
performance
of
MultilaserinBrazil84%73%37%29%27%AwarenessPopularityUsageLoyaltyBuzz5Notes:Gaming
hardware
&peripherals
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=1,049,
respondents
who
know
the
individual
brand
(popularity),n=1,049,
respondents
who
know
the
individual
brand
(usage),
n=284,
respondents
who
have
used
the
individual
brand
(loyalty),
n=1,049,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Multilaser’s
branding
resonates
with
Gen
X
similarly
to
other
brands
in
theindustryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations42%41%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeMultilaser
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatMultilaser
islikedby
3%
of
Baby
boomers
and25%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is3%
and
23%,
respectively.34%30%25%23%ForMillennials
andGen
Z,
42%
and
30%
feel
positivelytowards
Multilaser,
versus
41%
and34%.
So
currently,forMultilaser,
Gen
Xconnects
most
with
theirbrandcompared
to
theoverall
industryuser.3%
3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestogaming
hardware
&peripherals,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=392,
Multilaser
enthusiast,
n=953,
gaming
hardware&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Multilaser
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Multilaser
shows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Multilaser
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.49%51%59%59%
ofwomen
likeMultilaser
comparedto41%
of
men,whereas
fortheoverallindustry,51%
of
men
usegaminghardware
&peripherals
compared
to49%
ofwomen.91%89%8%
of
Multilaser
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.41%Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
gaming
hardware&peripherals,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=392,
Multilaser
enthusiast,
n=953,
gaming
hardware&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Multilaser
enthusiasts,
41%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.6%7%Single34%33%33%41%10%12%CoupleSingleparentNuclear41%
ofMultilaser
enthusiastsarefromhigh-income
households.Multilaser’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
45%
of
Multilaserenthusiastshavethiscurrent
livingsituation.6%9%45%39%27%Multi-generational9%8%23%23%32%ExtendedOther1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=392,
Multilaser
enthusiast,
n=953,
gaming
hardware&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
gaming
hardware
&
peripheral
brands
to
haveauthenticity,
reliability,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
gaminghardware
&peripheral
brandsForgaming
hardware
&peripherals,
thetopthree
qualitiesusers
wantfrom
abrandareauthenticity,reliability,
andhonesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Multilaser
users
alsoappreciate
thesekey
attributes,indicating
Multilaserexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatMultilaser
enthusiastsareleast
focused
on
arehighvalueandinclusiveness.ReliabilityExclusivityMultilaser
should
work
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
togaming
hardware&peripherals,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;Base:
n=284,
Multilaser
users’,n=392,
Multilaser
enthusiast,
n=953,
gaming
hardware
&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Multilaser
fans,
48%
state
that
they
get
excited
about
gaming
hardware&
peripheralsBrand
profile:
attitudesWhat
doconsumersthink
ofgaminghardware
&peripheralsingeneral?51%48%44%43%43%38%37%32%
32%31%29%27%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
gaminghardware
topicsrelating
to&peripherals
gaminghardware&peripheralsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
gaming
hardware&peripherals
do
youagreewith?”;
Multi
Pick;“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=392,Multilaser
enthusiast,
n=953,
gaming
hardware
&peripheral
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1173%
of
Multilaser
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
gaming
hardware
&peripherals,
theaverage
awareness
of
abrandinBrazil
is52%.Awareness
ofMultilaser,
however,
isat84%.Awareness37%
ofBrazilian
gaminghardware
&peripheral
userssaythey
likeMultilaser,
compared
toanindustryaverage
brand
popularity
of35%.27%
ofindustryusers
inBrazil
saythey
useMultilaser,with
the
average
usageofabrandat22%.BuzzPopularity73%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.Multilaser
hasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of28%compared
to
24%.Sooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Gaming
hardware
&peripherals
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=1,049,
respondents
who
know
the
individual
brand
(popularity),n=1,049,
respondents
who
know
the
individual
brand
(usage),
n=284,
respondents
who
have
used
the
individual
brand
(loyalty),
n=1,049,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Multilaser
ranks
second
in
awareness
within
the
gaming
hardware
&
peripheralmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofMultilaserRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Apple94%84%67%55%54%54%49%48%45%44%16%2MultilaserGIGABYTERazer345LogitechRedragonHyperXUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67AsusROG
(Republic
ofGamers)8Outofallrespondents,
84%
were
aware
of
Multilaser.Thisranksthemsecond
compared
tootherbrandssurveyed
inthismarket.84%N/A9AlienwareDazzAwareness1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Multilaser
is
37%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofMultilaserRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Apple58%48%43%42%41%39%38%37%37%33%AsusROG
(Republic
ofGamers)23GIGABYTERazer37%4Outofconsumers
who
knew
thebrand,
37%
saidtheyliked
Multilaser.
Thisranksthemeighthcompared
toother
brandssurveyed
inthismarket.5RedragonLogitechAlienwareMultilaserHyperX663%789PopularityN/A10Corsair14
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=1,049,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Multilaser
ranks
third
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofMultilaserRank#
BrandUsage
%36%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
gaminghardware
&peripherals,
which
ofthefollowing
brandshaveyou
usedinthepast12
months?”.1Apple2GIGABYTEMultilaser29%27%327%Outofconsumers
who
knew
thebrand,
27%
saidtheyused
Multilaser.
Thisranksthemthird
compared
toother
brandssurveyed
inthismarket.AsusROG
(Republic
ofGamers)426%5LogitechRazer26%625%7RedragonCorsair24%73%822%9HyperX22%UsageN/A10Cooler
Master21%15
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
have
you
used
in
the
past12
months?”;
Multi
Pick;Base:
n=1,049,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Multilaser
is
outside
the
Top
10
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofMultilaser’s
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Apple2LogitechRedragonRazer82%27%381%480%AsusROG
(Republic
ofGamers)580%6Corsair80%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
gaming
hardware&peripherals,
which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.7GIGABYTEHyperX79%73%879%9AlienwareXT
Racer77%Outofrespondents
whohaveused
Multilaser,
73%saidthey
would
usethebrand
again.LoyaltyN/A1074%16
Notes:“When
it
comesto
gaming
hardware
&peripherals,
which
ofthe
following
brands
areyoulikely
touse
againin
the
future?”;
Multi
Pick;Base:
n=284,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Multilaser
has
a
score
of
29%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofMultilaserRank#
BrandBuzz%53%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Apple2Multilaser29%29%AsusROG
(Republic
ofGamers)329%Outofconsumers
who
knew
thebrand,
29%
saidtheyhadheardaboutMultilaser
inthemedia.
Thisranksthemsecond
compared
toother
brandssurveyed
inthismarket.4GIGABYTERazer28%526%6AlienwareRedragonLogitechHyperX25%725%71%824%923%BuzzN/A10Corsair20%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,049,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-d
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