英語信件寫作真題及答案

一、單項選擇題（總共10題，每題2分）1.Whenwritingaformalletter,whichofthefollowingsalutationsismostappropriate?A.HeythereB.DearSirorMadamC.HiJohnD.HowareyouAnswer:B2.Inabusinessletter,whichclosingismostsuitableforaformalcommunication?A.CheersB.BestregardsC.SeeyousoonD.TakecareAnswer:B3.Ifyouarewritingtoinquireaboutajobvacancy,whichsentenceisbesttostartyourletter?A.Iamwritingtotellyouaboutmynewjob.B.Iaminterestedinthepositionadvertisedonyourwebsite.C.IthinkyoushouldhiremebecauseIamthebest.D.Ihavebeenlookingforajobforthepastsixmonths.Answer:B4.Whenaddressingalettertoaspecificperson,whichformatshouldyouuse?A.DearFriendsB.TotheManagerC.DearMr.SmithD.HiTeamAnswer:C5.Inaletterofcomplaint,whichsentenceismosteffectiveinstatingyourproblem?A.Ithinkyourproductisnotgood.B.IamwritingtoinformyouthatIamunhappywithyourservice.C.Youshouldfixyourproductimmediately.D.Ihavebeenwaitingforaresponseforweeks.Answer:B6.Whenwritingathank-youletterafterajobinterview,whichsentenceismostappropriate?A.Ihopeyouwillcallmesoon.B.Thankyouforgivingmetheopportunitytointerview.C.IamsureIwilldoagreatjobifyouhireme.D.Iwillcallyounextweektofollowup.Answer:B7.Inalettertorequestinformation,whichphraseisbesttouse?A.Iwanttoknoweverythingaboutyourcompany.B.Couldyoupleaseprovidemewithsomedetailsregardingthecourse?C.Ithinkyoushouldtellmeeverything.D.Iamnotinterestedinanyinformationfromyou.Answer:B8.Whenwritingalettertoapologize,whichsentenceismosteffective?A.Iamsorry,butIdon'tthinkIdidanythingwrong.B.Iapologizefortheinconveniencecausedbymyactions.C.Idon'tcareifImadeamistake.D.Youshouldnotbemadatme.Answer:B9.Inaletterofrecommendation,whichsentenceismostappropriatetodescribeacandidate'sskills?A.IthinkJohnisagoodperson.B.Johnhasexcellentcommunicationskillsandisveryknowledgeable.C.Johnismyfriend,andIlikehim.D.Johnwillbeagreatemployeebecauseheismyfriend.Answer:B10.Whenwritingalettertorequestameeting,whichsentenceismosteffective?A.Iwanttomeetyounextweek.B.Couldyoupleasescheduleameetingwithmetodiscussourproject?C.Ithinkweshouldmeetsometimesoon.D.Iwillmeetyouwheneveryouwant.Answer:B二、多項選擇題（總共10題，每題2分）1.Whichofthefollowingarecommonelementsinaformalletter?A.SalutationB.BodyparagraphsC.SignatureD.EmailaddressAnswer:A,B,C2.Whatshouldyouincludeinthebodyofabusinessletter?A.IntroductionB.MainpointsC.ConclusionD.ContactinformationAnswer:A,B,C3.Whichofthefollowingareappropriateclosingsforaformalletter?A.SincerelyB.BestregardsC.KindregardsD.CheersAnswer:A,B,C4.Whenwritingaletterofcomplaint,whataresomekeyelementstoinclude?A.DescriptionoftheproblemB.RequestforasolutionC.PersonalinformationD.EmotionallanguageAnswer:A,B,C5.Whichofthefollowingareappropriatesalutationsforaformalletter?A.DearMr.SmithB.DearSirorMadamC.TotheManagerD.HiJohnAnswer:A,B,C6.Whenwritingathank-youletter,whataresomekeyelementstoinclude?A.ExpressionofgratitudeB.MentionofspecificdetailsfromtheinterviewC.RequestforthejobD.PersonalinformationAnswer:A,B,C7.Whichofthefollowingareappropriatephrasestousewhenrequestinginformationinaletter?A.Couldyoupleaseprovidemewithsomedetails?B.Iwanttoknoweverythingaboutyourcompany.C.Iamnotinterestedinanyinformationfromyou.D.Canyougivememoreinformationabouttheproduct?Answer:A,D8.Whenwritingaletterofrecommendation,whataresomekeyelementstoinclude?A.Descriptionofthecandidate'sskillsB.PersonalinformationaboutthecandidateC.ExplanationofwhythecandidateissuitableD.EmotionallanguageAnswer:A,C9.Whichofthefollowingareappropriatephrasestousewhenapologizinginaletter?A.Iapologizefortheinconveniencecaused.B.Idon'tthinkIdidanythingwrong.C.Youshouldnotbemadatme.D.Iamsorryformymistake.Answer:A,D10.Whenwritingalettertorequestameeting,whataresomekeyelementstoinclude?A.ReasonforthemeetingB.RequestforaspecifictimeanddateC.PersonalinformationD.EmotionallanguageAnswer:A,B三、判斷題（總共10題，每題2分）1.Itisappropriatetouse"Heythere"asasalutationinaformalletter.False2."Bestregards"isasuitableclosingforaformalbusinessletter.True3.Whenwritingaletterofcomplaint,itisimportanttoincludeemotionallanguagetoexpressyourfrustration.False4."DearMr.Smith"isanappropriatesalutationforaformalletter.True5.Inaletterofrecommendation,itisimportanttoincludepersonalinformationaboutthecandidate.False6."Thankyouforgivingmetheopportunitytointerview"isanappropriatesentencetostartathank-youletter.True7.Whenwritingalettertorequestinformation,itisimportanttobespecificaboutwhatyouwanttoknow.True8."Iamsorryformymistake"isanappropriatesentencetoapologizeinaletter.True9."Couldyoupleasescheduleameetingwithmetodiscussourproject?"isanappropriatesentencetorequestameeting.True10.Inaletterofcomplaint,itisimportanttoincludearequestforasolutiontotheproblem.True四、簡答題（總共4題，每題5分）1.Whatarethekeyelementsofaformalletter?Thekeyelementsofaformalletterincludeasalutation,bodyparagraphs,aconclusion,andasignature.Thesalutationshouldbeformalandappropriatefortherecipient.Thebodyparagraphsshouldcontainaclearintroduction,mainpoints,andaconclusion.Thesignatureshouldincludeyournameandcontactinformation.2.Howshouldyoustructurealetterofcomplaint?Aletterofcomplaintshouldbestructuredwithaclearintroductionstatingthepurposeoftheletter.Thebodyparagraphsshoulddescribetheproblemindetail,providingspecificexamplesanddates.Thelettershouldalsoincludearequestforasolutionorresolutiontotheproblem.Finally,thelettershouldconcludewithapoliteclosingandyourcontactinformation.3.Whatarethekeyelementsofathank-youletterafterajobinterview?Athank-youletterafterajobinterviewshouldincludeanexpressionofgratitudefortheopportunitytointerview.Itshouldalsomentionspecificdetailsfromtheinterviewtoshowthatyouwereattentiveandinterested.Additionally,thelettershouldreiterateyourinterestinthepositionandconcludewithapoliteclosingandyourcontactinformation.4.Howshouldyoustructurealetterofrecommendation?Aletterofrecommendationshouldbestructuredwithaclearintroductionstatingthepurposeoftheletterandthecandidatebeingrecommended.Thebodyparagraphsshoulddescribethecandidate'sskills,qualities,andexperiencesthatmakethemsuitablefortheposition.Thelettershouldalsoincludespecificexamplesandanecdotestosupporttherecommendation.Finally,thelettershouldconcludewithapoliteclosingandyourcontactinformation.五、討論題（總共4題，每題5分）1.Discusstheimportanceofusingaformaltoneinabusinessletter.Usingaformaltoneinabusinessletterisimportantbecauseitconveysprofessionalismandrespectfortherecipient.Aformaltonehelpstoestablishaseriousandprofessionalrelationship,whichiscrucialinbusinesscommunication.Italsodemonstratesattentiontodetailandadherencetosocialnorms.Usingaformaltonecanenhancethecredibilityofthesenderandincreasethelikelihoodofapositiveresponse.2.Discussthekeyelementstoincludeinaletterofcomplaint.Aletterofcomplaintshouldincludeacleardescriptionoftheproblem,providingspecificdetailssuchasdates,times,andlocations.Itshouldalsoincludearequestforasolutionorresolutiontotheproblem,suchasarefund,replacement,orapology.Thelettershouldbewritteninapoliteandprofessionalmanner,avoidingemotionallanguageorpersonalattacks.Includingcontactinformationandadeadlineforaresponsecanalsohelpensurethatthecomplaintisaddressedpromptly.3.Discusstheimportanceofincludingspecificdetailsinathank-youletterafterajobinterview.Includingspecificdetailsinathank-youletterafterajobinterviewisimportantbecauseitshowsthatyouwereattentiveandinterestedduringtheinterview.Mentioningspecificdetailssuchasproje