注：不含主觀題第1題單選題(1分)Whichofthefollowingfactorsisnotthenecessaryfactorinaresume?()ApersonalinformationBskillsandqualificationsCeducationDfamilybackground第2題單選題(1分)Whichofthefollowingbehaviorsisproper?()AmakingeyecontactwiththeemployeeBkeepingsilentiftheemployerishavingaphonecall.CnotsittingdownunlessbeinginvitedDdoingwhateveryouwant.第3題單選題(1分)Whichoneisnottruewhenansweringquestionsduringaninterview?()AkeepingyouranswersshortBbeingpoliteandfriendlyCnotaskingtheemployersanyquestionsDfeelingfreetoturnthequestionstotheemployer第4題多選題(2分)Whenwehaveaninterview,wecouldgreettheinterviewer____.AwithafirmhandshakeBwithasmalltalkCsayingnothingDsayingwhateverwewant正確答案：AB第5題多選題(2分)Whenhavinganinterview,whichofthefollowingbehaviorareproper?()AdressingminiskirtsBarrivingalittlebitearlyoratleastontimeCavoidingeyecontactDsmilingandbeingpolite正確答案：BD第6題判斷題(1分)Whenhavinganinterview,weneedtoarriveontime,lookprofessionalanddressproperly.()第7題判斷題(1分)Wedonotneedtomakeeyecontactwiththeemployerwhenansweringtheirquestions.()JobsandResponsibilities-Assignment第1題判斷題(2分)Marketingisconcernedwithfulfillingcustomers’needsattherightprice

第2題判斷題(2分)Humanresourcesdepartmentisresponsibleforinteractingwithcustomersregardinginquires,complainsandorders.

第3題判斷題(2分)Humanresourcesdepartmentisresponsiblefordeterminingthesalaryandwagesofdifferentpositionsinthecompany第4題判斷題(2分)Theofficers’meeting

istheauthorityofthecompany.第5題判斷題(2分)Small

talkislight,formalconversation.OnthePhone-Assignment第1題單選題(2分)Intelephonecommunication,informationisdeliveredbyAverbalinformationBbodylanguageCfacialexpressionsDalloftheabove第2題單選題(2分)Whichisnotnecessarytowritedownwhentakingamessage?AnameandcompanyofthecallerBnameoftherecipientCpurposeofthecallerDdurationoftheconversation第3題判斷題(1.5分)Trytospeakinelegantandfluentlanguageoverthephonetoshowyourlanguageproficiency第4題單選題(2分)Whichofthefollowingisproperintelephonecommunication?APickupthetelephonewithin3rings.BAnswerthecallinnoisystreet.CSpeakasloudlyasyoucantomakeyouheard.DHangupwheneveryouwant.第5題多選題(3分)Whatcanyoudotoavoidmistakeswhiletakingamessageforother?AAskthecallertorepeat.BAskthecallertospellnames.CReadinformationbacktothecall.DSkipanythingthatyoumiss.正確答案：ABCAtaMeeting-Assignment第1題單選題(2分)Didyouseethenoticethatisbeing________intheoffice?()AcirculatedBcirculateCcirculationDcirculating第2題單選題(2分)It’sso_______thatIfeelit’sjustawasteoftime.()AefficientBinefficientCunefficientDefficience第3題單選題(2分)Atleastpeopleare______,andwedidputtogethersomeusefulproposalslastseason.()AcommunicatingBcommunicateCcommunicationDcommunicated第4題單選題(2分)Inyourmeetinginvitation,clearlystate_______.()AtheagendaofthemeetingBprofileofthecompanyCpriceofparticipatingthemeetingDcontentofthemeeting第5題單選題(2分)Theagendashould_____theorderofitemsandanestimatedamountoftimeforeachitem.()AindicateBindictingCindicationDindicatedBusinessTravel-Assignment第1題單選題(2分)Doyouhaveanything______?()AdeclareBdeclaringCtodeclaredDdeclared

第2題單選題(2分)DoIhavetopayduty______it?()AinBonCatDfor

第3題單選題(2分)Well,wouldyoumind________yoursuitcase?()AopeningBtoopenCopenDopened

第4題單選題(2分)I’dlike______aroomfortwonights.()AbookingBbookedCbookDtobook

第5題單選題(2分)I’mverysorrywecan’thelpyou_____thisoccasion.Thankyouforcalling.()AinBatConDfor

CompanyPresentations-Assignment第1題判斷題(2分)Itisadvisedtostartthecompanyprofilewithafocusedintroductionthatreflectsthemanagementstyle.第2題判斷題(2分)Inacompanyprofile,trytomakeuseofidiomsandphrases.第3題判斷題(2分)Weneedn’ttokeepthebusinessprofileup-to-date.第4題判斷題(2分)WritetheCompanyHistoryinChronologicalOrderisnecessaryforacompanyprofile.第5題判斷題(2分)Weneedn’ttokeepaclearformatthroughoutwhilecreatingacompanyprofile.ProductPresentations-Assignment第1題多選題(2分)Whenyoumakeaproductintroduction,whichoffollowinginformationyouneedtotalk?

AColorB

PriceCDiscountDAfter-salesservice正確答案：ABCD第2題多選題(2分)Whichoffollowingwordscanbeusedtodescribequalityandperformance

AWaterproofBBattery-operated

CSmallDSound-proof正確答案：ABD第3題多選題(2分)Whenyoucompareyourproductswithyourcompetitorsorlastgeneration,youmayuse__AItiscompetitivelypriced.BComparedwithothercompetingproducts,ourslooksbetterandislowerinprice.

CComparedwithitslastgeneration,thenewmodelissmaller,lighteranditsdesignismorepeople-friendly

DOurlatestcellphoneismuchlighterandslimmerthanitscompetitor.正確答案：BCD第4題多選題(2分)Whichoffollowingwordsyoucanusetodescribethestyleofaproduct?

AElegantBWashableCStylishDElegant正確答案：ACD第5題多選題(2分)Whenyoupurchaseanewproduct,whatwouldyouknowaboutitbeforepurchase?AWhatdoestheguaranteecover?BWhat’sitmadeof?CHowmanycolorsdoesitcomein?DHowlong/wide/highisit?正確答案：ABCDReceivingVisitors-Assignment第1題多選題(2分)Iftheguesthasanappointmentinadvance,youneedto()()().Alettheguestgodirectlyintoyourboss'sofficeBconfirmbycheckingtherecordfirstCallowtheguestinandshowhimthedirection.Difyouarenotbusy,youcanaccompanythevisitortoyourboss'soffice正確答案：BCD第2題多選題(2分)Thetypicalprocedureofreceivingvisitorsincluding()().AextendingyourgreetingBconformingtheappointmentCregisteringDtalkingwiththeclients正確答案：ABC第3題多選題(2分)Whenreceivingvisitorsasthereceptionist,youshouldbe()().ApatientBprofessionalCpoliteDprepared正確答案：ABCD第4題多選題(2分)Youneedtofigureoutthefollowingdetailsfromyourguestbeforereceivingvisitorsattheairport()()().Awhenandwheredoeshegetonboard?BWhat'shisflightnumber?CHowlongisthejourney?DHow'stheweathercondition?正確答案：ABCD第5題多選題(2分)Aftermeetingyourclientattheairport,asmalltalkisnecessaryfollowingthegreeting.Youcansay:().AHowdoyouthinkaboutthecontract?BHowwasyourtripgoing?CAreyoufeelinganyjetlag?DIsthisyourfirsttriptoChina?正確答案：BCDBusinessDinner-Assignment第1題判斷題(1分)Youshouldwaituntilallthemembersofyourgrouphavebeenservedbeforepickingupyourfork.

()第2題判斷題(1分)Ifyouareatabuffet,youmaystartasyougetyourdishes.()第3題判斷題(1分)Whenhavingwesterndinners,youshouldstartwiththeutensilthatisnearestfromyourplate.()第4題判斷題(1分)Thereisnotellingofracial,ethnic,andsexuallyorientedjokes,whendiningwithforeignbusinessclients.()第5題判斷題(1分)Thechairsnearesttothehosthavelongbeenconsideredplacesofhonor,especiallyonthehost'sorhostess'slefthand.()CompanyPerformance-Assignment第1題判斷題(2分)Oneofthemostimportantgoalsofacompanyperformancepresentationistobuildasharedsenseofcommunity.

()第2題判斷題(2分)Aneffectivecompanyperformanceshouldbeacandid,evenhandedaccountingofresultsagainstobjectives.

()第3題判斷題(2分)Attheendofeachfinancialyear,companiesreleaseareportoncompanyperformance,mainlyabouthowthebusinessraninthecomingyear.()第4題判斷題(2分)Inordertocreateaneffectivecompanyperformance,youneedtoclarifyyourcontentandmakesureyourdeliveryisstreamlinedandengaging.()第5題判斷題(2分)Introducingthecompanyperformanceinvolvesnoparticipatingoftheemployees.

()BusinessWriting-Assignment第1題單選題(2分)Itisunnecessarytoputasignaturewhenendingamemobecausethereisa(

)line.AToBFromCDateDSubject第2題單選題(2分)2.

MargaretAnderson,DirectorofPersonnelhasrequestedthisreportonemployeebenefitssatisfaction.”

Thissentencecanbeusedinthe()sectiononareport.AintroductionBfindingsCmethodsDproceedings第3題單選題(2分)Theprincipleof(

)meansyouhavetowriteyourletterwitha“You-attitude”.AClearnessBConcisenessCCourtesyDCompleteness第4題多選題(3分)Whichofthefollowingarecorrecttoshowthedate?(

)AJuly17,2018B17July,2018C17/7/2018D7/17/2018正確答案：AB第5題多選題(3分)Forcontrastingideas,expressionslike()areoftenused.AHowever,...BNevertheless,...CAlthough...DBoth...and...正確答案：ABC第6題判斷題(1.5分)Thereisnocomplementaryclosesuchas“Yourssincerely”

or“Yoursfaithfully”

inbusinessmemos.CompanyTour-Assignment第1題判斷題(2分)Whenyoutakepartinatraderfair,youneedtodoyourresearch

onthe

internettoselectthebestshowforyourbusinessdevelopment.第2題判斷題(2分)Whenyouparticipateinatraderfair,youcanhavemultiplegoals.

第3題判斷題(2分)Whenyouchoosethetradefairs,youneedtothinkaboutwhichonewillgiveyourbusinessthebest

returnoninvestment

intermsofyourgoals.

第4題判斷題(2分)Ifyouaretargetingmultipleaudiences,youdon’tneedto

haveappropriateinformationtomeettheneedsofeach.第5題判斷題(2分)Advertisingandpublicityareadispensablepartofparticipationplanning.BusinessTrade-Assignment第1題單選題(1分)Innerpackingofthegoodsaimsto___.AprotectthegoodsBpromotesalesofthegoodsCincreasethecostofthegoodsDmakethegoodsidentifiable第2題單選題(1分)Generallyspeaking,therearetwotypesofpacking,innerpackingand___packing.AproperBinsideCouterDImproper第3題單選題(1分)Thesilkblousesarepackedincartonlined__waterproofpaper.AofBtoCwithDinto第4題單選題(1分)Thestipulationsintheletterofcreditshouldbeinstrictaccordance___thetermsandconditionsinthesalescontract.AtoBwithCofDon第5題單選題(1分)Whichofthefollowingtermofpaymentisrelativelysaferthantheothers?()AcollectionBremittanceCletterofcreditDcashondelivery第6題單選題(1分)Thethreemodesofpaymentininternationaltradeareremittance,L/Cand___.AcollectionBD/ACT/TDD/P第7題單選題(1分)CollectionisdividedintocleancollectionsanddocumentarycollectionswhichissubdividedintoD/Aand___.AT/TBCADCD/PDTPND第8題多選題(2分)Whichofthefollowingitemsarethefundamentalpartsofanordersheet?()AdescriptionsofthegoodsBpricesCtermsofpaymentDmodeofpacking正確答案：ABCD