Π?μπτη29

Σεπτεμβρ?ου2011,

Ξενοδοχε?οHilton,

Λευκωσ?α

Howtogenerateasubstantialpetitiveadvantageinthesupplychainandlogistics

JürgenTrolesGlobalSupplyChainSolutionManagerCaterpillarLogisticsServices卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第1頁!?2011CaterpillarLogisticsServices,Inc.Caterpillar.pbase./bobt54/kennecott_mine#256,5,myslide5

Green2450000卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第2頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green3….andhasalwaysbeenaCaterpillarcorepetencyLogisticsIsIntegralPartofourHeritage…CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第3頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green5

AUTOMOTIVEMAINTENANCE,REPAIR&OPERATIONS(MRO)

(Mining,Oil&Gas)

INDUSTRIAL(AEROSPACE&DEFENSE,TECHNOLOGY,AND CONSUMERDURABLES)

CommittedtoCustomerSuccessLongTermRelationships卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第4頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green7NetworkOptimisation?SupplyChainStrategybeginswithNetworkDesign

–Advancednetworkmodelingprocessesandtechnologytake theguess-workoutofthefacilitylocationdecision.–Networkre-designcansignificantlyimprovecustomer servicebyreducingtransportationtimeswhilereducingtotal logisticscosts.CustomerDensityAnalysisCenterofGravityAnalysis卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第5頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green9ClientBfacilityBaseCaseFootprintClientADistributionNetworkCaseStudy–NetworkOptimisationClientAandClientBcurrentlyservetheirdealernetworkthrough2masterdepotsand63facingfacilitiesoverlappingeachothergeographically.

HyundaiMasterLummen

ClientBDistributionNetwork

KIAMasterBremen

ClientAfacility卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第6頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green11BaseCaseScenario1Scenario2Scenario3NumberofmastersNumberofsatellitesCostVariancetoBaselineEstimatedServiceLevel

2 63 090%

2 16-18% 87%

2 8-22% 86%

1 8-27% 86%CaseStudy–NetworkOptimisation

ClientA&BYearlylogisticscosts(EAMEregion)

Personnelcost Spacecost Inventorycarryingcost Otheroperationalcost Transportationcost卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第7頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green13?1to3yearsofdemandattransactionlevelanddailylevel≠1000ordersx1off

1orderx1000off?Partsvalueinformation10offperday≠10offperdayInventorySimulation卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第8頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green15Network&InventoryOptimisation:ABalancingAct

PerformanceCommittedtoCustomerSuccessCost卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第9頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green17

IncreasedCustomerSatisfaction

DramaticCostReductionStateoftheartLogistics ManagementSolutionsAcrossMultipleIndustriesIntellectualPropertyKnow-HowCapabilityScalability

CommittedtoCustomerSuccessABestInClassITPlatform

ServiceParts Management

Best-In-Class LogisticsPerformance卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第10頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green19Operational&LeanExcellence?DeliveringResultsthroughtheCaterpillarProductionSystem?WhatistheCaterpillarProductionSystem(CPS)?–ItisthemonOrder-to-Deliveryprocessbeingimplemented enterprise-widetoachieveourSafety,QualityandVelocity goals.

?Applyingaconsistentsetofstandardprocesses

?Continuouslyimprovingprocessesthroughwasteelimination

?Creatingthemeasurementsandmanagementstructurethatsupport

continuousimprovement

?Identifyingchallengesanddeterminingwhatmustchange ?Creatingaculturethatsharesbestpracticesandlearnsfrommistakes卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第11頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green21ContinuousImprovement(CI)?Engagemindsthroughout theteam?Utilizeideasfromthose closesttothework?Provideleadershipsupport atalllevelsinthe organization

CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第12頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green23PQVCprogresssinceCPSimplementation

CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第13頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green4AmericasAsia-Pacific

61Locations5,770Employees

44Locations4,600Employees

14Locations1,450EmployeesCommittedtoCustomerSuccess

EAME(Europe,Africa,MiddleEast&CIS)110+Facilities&OfficesShippingto190+Countries 11,900+Employees 2,7M+m2 160M+Orders/Yr

19M+SKU’sServiced/Yr$2.4BTransportationPurchased/YrCatLogisticsToday卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第14頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green6Howtogenerateasubstantialpetitiveadvantage?TheRightSupplyChainStrategyandDesign?TheRightSystemandTechnology?Operational&LeanExcellence

CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第15頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green8NetworkOptimisation?Typicaltopicswhichneedstobeaddressed:

–Whattypeofnetwork?––––Howmanylocations?Where?WhereshouldIputmyinventory?Howmuch?SingleFacilityMultipleFacilitiesMultiEchelon卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第16頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green10ImportanceScore

1 2 5

CaseStudy–NetworkOptimisationObjective:CustomergoalforthisnetworkstudywastodefineapartslogisticsstrategyforEuropeinvestigatinganintegratednetworkandmulti-brandwarehousesforallproducts.CriticalCustomerRequirements(CCR’s)

?CustomerServiceLevel:>85%toalldealerswithin12or24hours(VOR/Stock). ?LowerTotalLogisticsCost. ?Reductioninnumberofdepots.

ImportanceScore: 1=Highestimportance 5=Mediumimportance 10=Lowestimportance

CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第17頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green12InventoryOptimisation

Foratargetedservicelevel,whatshouldbe myidealinventorylevel?

orForagiveninventoryvalue,whatshouldbe myidealservicelevel?

CommittedtoCustomerSuccess卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第18頁!InventoryInvestment(x1000)?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green14$40,000$60,000$50,00070%75%80%85%90%95%100%FillrateatallocationBaseC

Simulation

B A$30,000$20,000$10,00092%,$56,587

InventorySimulationToolAuniqueIP(IntellectualProperty)developedovertheyears

Service/InventoryExchangeCurve

$70,000卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第19頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green16?Adaptedtothenetwork&channelstrategy?Customerfriendlywebfront?AdvancedInventory,Warehouse&Transportmanagementfunctionalities?EnabledtoContinuousImprovement:VMI,DMI,etc?Managementbyexception?CosteffectiveandreliableCommittedtoCustomerSuccessTheRightITPlatform卡特彼勒供應(yīng)鏈如何保持優(yōu)勢共24頁，您現(xiàn)在瀏覽的是第20頁!?2011CaterpillarLogisticsServices,Inc.CaterpillarConfidential:Green18

ABestInClassITPlatform

ServicePartsPlanningExtendedWarehouseManagement