廣東省汕尾市海豐縣后門(mén)中學(xué)2021年高三英語(yǔ)月考試題含解析一、選擇題1.—I’dliketotakeaweek’sholiday．—_________，we’retoobusy．

A.Don’tworry

B.Don’tmentionit

C.Forgetit

D.Pardonme參考答案：D2.Itwas_________thateveryoneliketoreadit.A.asointerestingstory B.soaninterestingstoryC.astorysointeresting D.sointerestingastory參考答案：D3.Wouldn’tyouratheryourchild____successfulwithhisstudyandonthescholarship?A.become

B.became

C.wouldbecome

D.becomes參考答案：B4.IhavebeenlivingintheUnitedStatesfor20years,butseldom______solonelyasnow.A.haveIfelt

B.Ihadfelt

C.Ihavefelt

D.hadIfelt參考答案：A5.Itdoesn’tmatterhowmanytimesyoufail；_________mattersishowmanytimesyoustandupandtryagain．A．which

B．that

C．who

D．what參考答案：D6.ThecostofPrinceCharlesandDianna’swedding______2,000,000pounds.A.addedup

B.addedto

C.addedupto

D.wasaddedupto參考答案：C略7.I’llstayathomeallday

thereisnewsofadmissiontothecollege.A.incase

B.forfearthat C.incaseof

D.sothat參考答案：A8.

Apple'siphone4Sdisappointeditsfans，itslatersuccesswasbeyondwhatpeoplecouldexpect．A．When

B．As

C．Unless

D．While參考答案：D略9.—I’msorry,butIhavetoleaveforthepicnic.—

A.I’dbegladto. B.You’rewelcome. C.Havefun! D.Beyourself!參考答案：C10.He’sboughtacottageinthecountryfor

heretires,withthemoneyhe’ssavedoverhalfofhislife.

A．when

B．where

C．what

D．which參考答案：A11.ThereisnodoubtthattheDiaoyuIslandsare________partofChinaandwhatsomeJapanesehavedonerecentlyisactually________offenceagainstChinesepeople.A.a;/

B.a;the

C.the;/

D./;an參考答案：D12.Itcomesas______surprisethat______dreamofspacetravelwillsooncometrue.

A.a;the

B.the;the

C.the;a

D.a;不填參考答案：A略13.______thosetroublesomemessages,you’dbetternotgiveoutyournumbertoanyonewhomyoudon’tknow.A.Avoiding B.Avoided

C.Havingavoided

D.Toavoid

參考答案：D14.Anyway,Ican’tcheathim,—It’sagainstallmy_______．

A．emotions

B．principles

C．regulations

D．opinions參考答案：B15.Myfatherwenttoworkbycar_______today,buthearrivedatthecopanylater_______.A.asusual;thanusual

B.thanusual;asusual

C.asusual;asusual

D.thanusual;thanusual參考答案：A16.Playingonafrozensportsfieldsoundslikealotoffun.Isn'titratherrisky,

__________.A.though

B.also

C.aswell

D.too參考答案：A17.BesidestheInternet,televisionisanothermajorwayofcommunication_____ustoseetheperformersaswellastohearthevoice.A.permitting

B.topermit

C.beingpermitted

D.permitted參考答案：A

18.Didyouseeamaninblackpassbyjustnow?No,sir.I_____anewspaper.A.read

B.wasreading

C.wouldread

D.amreading參考答案：B略19.Thedoctorthought__________wouldbegoodforyoutohaveaholiday.A.this

B.that

C.it

D.one參考答案：C二、新的題型20.Customerservicereferstothewaythatcompaniesbehavetowardstheircustomers.

36

However,manyatimeorganizationsdon’tfocusoncustomerrelationshipmanagement,andthat’swhatmakescustomersangry,whichisoneofthereasonswhycompanieslosetheircustomers.

37

Firstofall,youneedtorealizethegreatvalueofthecustomers.It’stheywhoaretheboss,andit’sbecauseofthemthatyougetyourpaychecks.Sodotakeyourcustomersseriously.

38

Youneedtoaskthecustomerstherightkindofquestionsandthinkofthepossiblesolutionswhichyoucanprovide.Understandhowtheyfeelaccordingtoaparticularsituation,theirbodylanguage,toneofvoiceandwordstheyspeak.Nevermakeassumptions（臆斷）andthinkthatyouknowwhatthecustomerswant.

39

Treatcustomersasindividualsandthebestwaytodothatisusingtheirfirstnameandfindingwaysofpraisingtheminasincereway.Inaddition,therearesomeotherskillswhichwillhelpyouinservingyourcustomersbetter.Forexample,onceyoufinishsolvingtheproblemforthecustomers,beforeendingthecall,alwaysremembertoaskifthereisanythingelseyoucandoforthem.Endthecallwitha“thankyou”.Ifthecustomersareangry,letthemexpresstheirangercompletely.

40

Oncethey’vefinishedspeaking,trytocalmthemdownbyapologizing.Inaword,alwaysrememberthatifthecustomersremainhappy,you’llbeinbusiness.A.Neverinterruptorstartspeakinguntilthey’vefinished.B.Youcanbringinasmanynewcustomersasyouwant.C.Socustomerserviceisimportantandyoushouldknowhowtoimproveit.D.Findingouttheneedsofthecustomersisanotherimportantcustomerservicetip.E.Makingcustomersfeeltheyareimportantisanexcellentwaytoservethem

better.F.It’sthequalityofservicethatdetermineswhetherthecustomerremainswiththe

company.G.Morecompaniesarefindingthattheircustomerserviceshouldnotbelimitedto

stores.參考答案：36.F37.C38.D39.E40.A【學(xué)法指導(dǎo)】七選五閱讀題，有部分題出現(xiàn)在每一段的開(kāi)始位置，若問(wèn)題在段首1.通常是段落主題句。認(rèn)真閱讀該段落，根據(jù)段落一致性原則，查找相關(guān)詞或者同義詞，從而推測(cè)出主題句，找到答案。2.與后文是并列、轉(zhuǎn)折、因果關(guān)系等。著重閱讀后文第一兩句，鎖定線索信號(hào)詞，然后在選項(xiàng)中查找相關(guān)特征詞。一般來(lái)說(shuō)正確答案與它后面的一句話的在意思上是銜接的，所以通常情況下，這兩句話中會(huì)有某種的銜接手段。3.段落間的過(guò)渡句。這時(shí)要前瞻后望找到啟示，即閱讀上一段結(jié)尾部分，通常正確答案與上一段結(jié)尾有機(jī)地銜接起來(lái)，并結(jié)合下一段內(nèi)容，看所選的答案是否將兩段內(nèi)容連貫起來(lái)。38.D根據(jù)下文的“Nevermakeassumptions(臆斷)andthinkthatyouknowwhatthecustomerswant.”可知，永遠(yuǎn)不要妄自推斷顧客需要什么，一定要弄清楚顧客的需要，故選D。三、閱讀理解21.AmsterdamDestinationGuide

Amsterdamisoneofthemostpopulartraveldestinationsintheworld,famousforitsbeautifulcanals,topartmuseums,cyclingcultureandsoon.ItisthecapitalandmostpopulouscityintheNetherlandsandoftenreferredtoasthe“VeniceoftheNorth”becauseofitsexpansivesystemofbridgesandcanals.HerearesomeofthekeypointstorememberasyouplanyourtriptoAmsterdam.BoomSeasonPopulationLanguage(s)CurrencyJanuaryClimateJulyClimateMaytoOctober813,562DutchEuroAveragehigh:

5.8°CAveragehigh:

22.0°C

Must-SeeAttractions

MostvisitorsbegintheirAmsterdamadventureintheOldCentre,whichisfulloftraditionalarchitecture,shoppingcenters,andcoffeeshops.You'llalsowanttocheckoutAmsterdam'sMuseumQuarterintheSouthDistrict,whichisgreatforshoppingattheAlbertCuypMarketandhavingapicnicintheVondelpark.ThetopmuseumstovisittherearetheRijksmusuem,theAnnFrankHouse,andtheVanGoghMuseum.

IfYouHaveTime

ThereareseveralotheruniquedistrictsinAmsterdam,andyoushouldtrytoexploreasmanyofthemastimeallows.TheCanalRingisaUNESCOWorldHeritageSitethatwasoriginallybuilttoattractwealthyhomeownersandisacenterforcelebrityspottingandnightlifetoday.ThePlantageareahasmostofthecity'smuseums,includingtheJewishHistoricalMuseum,theScheepvaartMuseum,andthebotanicalgardens.

MoneySavingTips

Unlessyoureallywanttoseethetulips(郁金香)blooming,avoidbookingbetweenmid-Marchandmid-May.Thisiswhenhotelandflightpricesrise.

LookforaccommodationsinAmsterdam'sSouthDistrict,whereratesaregenerallycheaperthaninthecitycenter.

Buytrainticketsatthemachineinsteadofthecountertosaveabitofmoney.

Insteadofhiringatourguide,hoponacanalboat.They'reinexpensiveandwillgiveyouaspecialpointofviewofthecity.

Checkoutourhomepagetoviewpricecomparisonsforflights,hotels,andrentalcarsbeforeyoubook.（1）WhatcanbelearnedaboutAmsterdamfromthispassage?

A.

Januaryisitspeakseasonfortourism.

B.

TheVanGoghMuseumliesinAmsterdam'sMuseumQuarter.

C.

TheCanalRingisaplacetoattractgardenlovers

D.

Amsterdamiscalledthe“VeniceoftheNorth”becauseofitslocation.（2）InordertosavemoneyinAmsterdam,youcan______.

A.

arrangeaguidedcanaltour

B.

buytrainticketsa