1GivingPowerfulPresentationsContent PageA. ThePresenter 3-9Objectives 10-16C.PartsofSpeech17-19PeopleSkills 20-29Tips 30-32“

Donothingtodullyourenergy.Itismagnetic.Vitality,aliveness,enthusiasm:theyarethetopqualitiesneededforaneffectivepublicspeaker.Peopleclusteraroundtheenergeticspeaker,thehumandynamoofenergy,likewildgeesearoundafieldofautumnwheat.”ThePowerofPASSION“

Theeffectivespeakerearnestlydesireshislistenerstofeelwhathefeels,toagreewithhispointofview,todowhathethinksisrightforthemtodo,andtoenjoyandrelivehisexperiencewithhim.Heisaudience-centeredandnotself-centered.Heknowsthatthesuccessorfailureofhistalkisnotforhimtodecide-itwillbedecidedinthemindsandheartsofhishearers."WhenGeorgeBernardShawwasaskedhowhelearnedtospeaksocompellinglyinpublic,hereplied:“

IdiditthesamewayIlearnedtoskate-bydoggedlymakingafoolofmyselfuntilIgotusedtoit.”Fromtheexperts:“

TwominutesbeforeIbegin,Iwouldratherbewhippedthanstart;buttwominutesbeforeIfinish,Iwouldratherbeshotthanstop.”“Likebegetslike.Ifweareinterestedinouraudience,thereislikelihoodthatouraudiencewillbeinterestedinus.Ifwearetimid,theywilllackconfidenceinus.Evenbeforewespeak,veryoften,wearecondemnedorapproved.Thereiseveryreason,therefore,thatweshouldmakecertainthatourattitudeissuchastoelicitwarmresponse.”Fromtheexperts:Appearance:GesturesNine-tenthsofthestuffthathasbeenwrittenongestureshasbeenawaste.Anygesturethatisgottenoutofabookisverylikelytolooklikeit.Theplacetogetitisoutofyourself,outofyourheart,outofyourmind,outofyourowninterestinthesubject,outofyourowndesiretomakesomeoneelseseeasyousee,outofyourownimpulses.Theonlygesturesthatareworthwhile,arethosebornonthespurofthemoment.Anounceofspontaneityisworthatonofrules.GesturesGestureisnotathingtobeputonatwilllikeadinnerjacket.Itismerelyanoutwardexpressionofinwardconditionjustasarekissesandcolicandlaughterandseasickness.

Andaman’sgestures,likehistoothbrush,shouldbeverypersonalthings.And,asallpeoplearedifferent,theirgestureswillbeindividualiftheywillonlyactnatural.

NOTWOPERSONSSHOULDBEDRILLEDTOGESTUREINPRECISELYTHESAMEFASHION!

Video-beamer

Handouts

1.Decisioncharts

2.Checklists

3.Worksheets

Flipcharts

OverheadPresentationAidsIfyouhaveNOgoal-youaresuretoreachit!Objectives:1.WhyamIgivingthispresentation?(What’sinitformyclient?)

toinform?Toinstruct?Toentertain?Topersuadetoaction?2.WhatdoIwanttheclienttosayafterthepresentation?3.WhatdoIwanttheclienttobelieve?4.WhatactiondoIwanttheclienttotake?Objectives:1.TomakeCHANGESinattitude&deliveryofpresentations2.ToexperiencethePOWERofpersonalityandpassioningivingapresentation3.ToexperienceSUCCESSandhavefun!MyObjectivesforGivingPowerfulPresentationsMissionStatement:Consultantswilllearnbypracticeanddemonstrateincreasedconfidence,enjoymentandeffectivenessinmakinginspiringprofessionalpresentations.

Objectives:Write3clearobjectivesforclientpresentationDemonstrateimprovedabilityfrom1stspeechto2ndinareasofclarity,

confidenceandenthusiasmLearnhowtomovetheclienttoaction–thiswillresultin:a)increasedrevenueforRolandBergerStrategyConsultantsb)increasedjobsatisfactionandperformanceforconsultantc)increasedclientsatisfactionAttheendofthispresentation100%ofyouwilleagerlychoosetoeatchocolatecake!ObjectiveExampleExamplesofappropriateandinappropriatewordsforlearningobjectivesAppropriateWords

(ObservableBehavior)InappropriateWords

(NotObservableBehavior)writeclassifycalculateprepareoperatedefinedescribedemonstrateexplainlistselectapplychooseconstructcompleteacceptbeawareofrememberrecallbefamiliarwithconsidergraspvalueappreciatebelievecomprehendknowunderstanddiscernascertainBestWordstoUse:Decidewhichmethodoforganizationwouldworkbestforyourtopic:

HowToArrangeMainIdeasInAnInformativeSpeechPartstoWhole

breaksthetopicintodistinguishablesegments.

Eachpartisasub-topicofthewhole.Chronological

setsupatimeline.Spatial

organizespointsbymappingthemgeographically.Causalexplainsaseriesofcausesandeffects.Processidentifiesasequenceofstepsorstages.

1.

Arousecuriosity2.

Relateahumanintereststory3.

Useanexhibit4.

Askaquestion5.

ReadastrikingquotationGiveashockingfact6.Introduction:BodyMainIdea1:Example:ChocolateisoneofmyfavoritefoodsMainIdea2:Example:EatingdessertliftsyourspiritsandmakesyouhappyMainIdea3:Example:Eatingtogetherisaformofentertainmentandfriendship

--Summarizeyourpoints

--Appealtoaction

--Ashort,sincerecompliment

--Ahumorousclose

--AquotationConclusion“Attend”meanstopresentmyselfphysicallyinawaywhichshowsthatIvaluetheclient4“Attend”behaviors1.Facetheclient2.Maintainappropriateeyecontact3.Moveforwardtowardclient4.Nod,agree,smileAttendSkillsListenObserveQuestionAttendPeopleSkills:Visualcluesgivenbyclient(oraudiences)Makeinferencesbasedonobservationsofclientsface,bodypositionandbodymovements.BehaviorsSmilingNoddingaffirmativelyLearningforwardEyecontactYawningVacantstareShufflingfeetLearningbackinchairLookingatclockFrowningScratchingheadPursingLipsVacantstareAvoidingeyecontactPossiblefeelingsEnthusiasm/UnderstandingBoredomConfusionObserve

Example1

Behaviorsobserved

Inferredfeelings

Example2

Behaviorsobserved

Inferredfeelings

Example3

Behaviorsobserved

InferredfeelingsExerciseonObservationSkillsObtainverbalinformationandverifythatyouunderstandit.Thisprovidesyouwithfeedbackabouthowtheclientisreceivingyourideas:

Twosteps:

1.Listentothewords-graspbothcontentandunderlyingmeaning

2.Paraphrasewhatwassaidtodemonstrateunderstanding

“Whatyou’resayingis…”“AsIunderstandit…”

ListenExample1Yourparaphrasestatement:

Example1Yourparaphrasestatement:Example1Yourparaphrasestatement:ExerciseinListeningSkills1.Askingquestions

Askingquestionseffectivelyduringorfollowingapresentationisoneofthemostimportantskillsyoucandevelop.AskingquestionseffectivelymeansselectingtherightTYPEofquestion,PHRASINGitsoitelicitstheresponseyouareafter;thenDIRECTINGthequestionappropriately.

2.TypesofQuestions

Therearetwobasickindsofquestionsfromwhichtochoose-OPENquestionsandCLOSEDquestions.QuestionsTypeofQuestionDescriptionExampleOpen

Requiresmorethana“yes”

or“no”answerStimulatesthinking.ElicitsdiscussionUsuallybeginswith“what,”

“How”,“When,”“Why”

“Whatideasdoyouhaveforexplainingthesechangestoouremployees?”Closed

Requiresaone-wordanswer.

Closesoffdiscussion.

Usuallybeginswith“is,”“can,”

“howmany,”“does”.“Doeseveryoneunderstandthechangeswe’vediscussed?”TypesofQuestionsGuidelinesforPhrasingQuestionsIFYOUWANTTO...THENStimulatethinkingofallpresentAllowvoluntaryresponseAvoidputtinganindividualonthespot.Directthequestiontothegroup.Example:“Whatexperienceshaveyouhadonthisissue?”Stimulateoneindividualtothinkandrespond.

Taptheknownresourcesofan“expert”intheclass.Directthequestiontothatindividual.Example:“Mary,youhavehadalotofexperienceinapplyingtheseregulationswithclients.Whatwouldyoudointhiscase?”HowtoDirect