UrbanRailwayTransitOperationandServiceEnglishENTER1.graspthemainwordsandphrases2.masterthekeylanguagepointsandsentencestructuresinthedialogues;3.understandthecorrectexpressionsinthesubwaystation.TeachingObjectivesCONTENTSPart1StationReceptionEnglish接待用語

Part2TicketAffairs

票務(wù)事務(wù)Part3ServiceInTheConcourse站廳服務(wù)Part4ServiceInthePlatform站臺服務(wù)Part5DisposalofPassenger’sSppecialAffairs

乘客特殊事務(wù)處理

Task1.2TicketInquiry購票問詢Part2TicketAffairs

票務(wù)事務(wù)Dialogue1BuyingMetroCard

辦理地鐵儲值卡

P:Hello!I’dliketogetaSVT/metrocard.

您好！我想辦張儲值卡/乘車卡。S:OK.Thereisa20RMBdeposit,anda50RMBminimumforyourfirstcharge.好的。交二十元押金辦卡，首次充值最少五十。P:Here's100RMB,Iwanttoput80RMBonthecard.

這是一百，我充八十。S:20forthedeposit,80forthecard,100intotal.

辦卡二十，充值八十，共一百，正好。

J:Ihavenomoneyleftonmytransportationcard.Isthereaplacetochargeitnearby?我的公交卡沒錢了，附近有充值的地兒嗎？M:Chargingitatthesubwayisveryconvenient.

去地鐵充值比較方便。J:Ialwaysgotoworkbybus,notsubway.

我上班一般都坐公交，不坐地鐵。M:Well,youcangothenearestmetrocard

booth.Wheredoyoulive?那你去離你最近的一卡通充值點充值，你住哪兒？J:AroundHuashi.

華師附近。Dialogue2Recharge

辦理充值

Dialogue3StudentCard

辦理學(xué)生卡

M:I'dliketogetanewtransportationcard.DoyouknowwhereIshouldgo?

我想辦張公交卡，你知道去哪兒辦嗎？L:Youshouldgetastudentcard.It'shalfthepriceofanormalone.

你可以直接辦學(xué)生卡，刷卡半價。M:Really?That'sgreat.HowcanIgetastudentcard?

是嗎？那太好了。怎么申請??？L:TakeyourstudentIDcardandgotothemetrocard

boothtogetyourstudentcard.

拿著你的學(xué)生證直接去公交充值點辦理就行。M:Doesthestudentcardhaveanexpirationdate?

這個學(xué)生卡有期限嗎？L:Youcanuseituntilyougraduate.

好像是到你畢業(yè)為止。

RolePlayAforeignerisbuyingaticketwithTVM.Heisinsertingacashof10yuanintotheTVM.Butitdoesn’twork.Theforeignerseemsconfused.Youaregoingtoexplaintheproblemandtellhimwhyitdoesn’twork