ICS

01.080.01

CCS

A

22

中華人民共和國(guó)國(guó)家標(biāo)準(zhǔn)

GB/T31015—2024

代替GB/T31015—2014

公共信息導(dǎo)向系統(tǒng)基于無(wú)障礙需求的

設(shè)計(jì)與設(shè)置原則和要求

Publicinformationguidancesystems—Designandsettingprinciplesand

requirementsfortheconsiderationofaccessibleneeds

2024-11-28發(fā)布2025-03-01實(shí)施

國(guó)家市場(chǎng)監(jiān)督管理總局發(fā)布

國(guó)家標(biāo)準(zhǔn)化管理委員會(huì)

GB/T31015—2024

目次

前言

·····································································································

Ⅲ

1

范圍

··································································································

1

2

規(guī)范性引用文件

······················································································

1

3

術(shù)語(yǔ)和定義

···························································································

1

4

總體原則

······························································································

1

5

設(shè)計(jì)要求

······························································································

2

5.1

一般要求

·························································································

2

5.2

針對(duì)肢體障礙者的設(shè)計(jì)

··········································································

2

5.3

針對(duì)視力障礙者的設(shè)計(jì)

··········································································

2

5.4

針對(duì)老年人的設(shè)計(jì)

···············································································

3

5.5

針對(duì)其他無(wú)障礙需求者的設(shè)計(jì)

···································································

3

6

設(shè)置要求

······························································································

3

6.1

一般要求

·························································································

3

6.2

視覺(jué)標(biāo)志的設(shè)置

·················································································

5

6.3

聽(tīng)覺(jué)標(biāo)志的設(shè)置

·················································································

5

6.4

觸摸標(biāo)志的設(shè)置

·················································································

6

參考文獻(xiàn)

··································································································

7

Ⅰ

GB/T31015—2024

前言

本文件按照GB/T1.1—2020《標(biāo)準(zhǔn)化工作導(dǎo)則第1部分：標(biāo)準(zhǔn)化文件的結(jié)構(gòu)和起草規(guī)則》的規(guī)

定起草。

本文件代替GB/T31015—2014《公共信息導(dǎo)向系統(tǒng)基于無(wú)障礙需求的設(shè)計(jì)與設(shè)置原則》，與

GB/T31015—2014相比，除結(jié)構(gòu)調(diào)整和編輯性改動(dòng)外，主要技術(shù)變化如下：

a）增加了無(wú)障礙導(dǎo)向設(shè)計(jì)的總體原則和要求（見(jiàn)第4章）；

b）增加了針對(duì)肢體障礙者、老年人及其他障礙者的導(dǎo)向設(shè)計(jì)要求（見(jiàn)5.2、5.4和5.5）；

c）將針對(duì)不同障礙者的導(dǎo)向設(shè)置要求更改為不同類(lèi)型無(wú)障礙標(biāo)志的設(shè)置要求（見(jiàn)第6章，2014年版

的第5章）。

請(qǐng)注意本文件的某些內(nèi)容可能涉及專(zhuān)利。本文件的發(fā)布機(jī)構(gòu)不承擔(dān)識(shí)別專(zhuān)利的責(zé)任。

本文件由全國(guó)圖形符號(hào)標(biāo)準(zhǔn)化技術(shù)委員會(huì)（SAC/TC59）提出并歸口。

本文件起草單位：中國(guó)標(biāo)準(zhǔn)化研究院、海南美蘭國(guó)際空港股份有限公司、中國(guó)電建集團(tuán)昆明勘測(cè)設(shè)

計(jì)研究院有限公司、福建中咨規(guī)劃設(shè)計(jì)研究集團(tuán)有限公司、北京小荷智能科技有限公司、海南檳榔谷黎

苗文化旅游發(fā)展有限公司、中國(guó)殘疾人聯(lián)合會(huì)、北京京航安機(jī)場(chǎng)工程有限公司、國(guó)家鐵路局市場(chǎng)監(jiān)測(cè)評(píng)

價(jià)中心、麗江市市場(chǎng)監(jiān)督管理局、方圓標(biāo)志認(rèn)證集團(tuán)海南有限公司。

本文件主要起草人：陳永權(quán)、白殿一、唐煌、許少亮、黎靜文、宮鳳啟、高春梅、高天、鄒傳瑜、

王芳、陳滋頂、李雨倫、葛苓、王守闊、陶勇、楊潤(rùn)芬、孫林芳、楊江鵬。

本文件及其所代替文件的歷次版本發(fā)布情況為：

—2014年首次發(fā)布為GB/T31015—2014；

—本次為第一次修訂。

Ⅲ

GB/T31015—2024

公共信息導(dǎo)向系統(tǒng)基于無(wú)障礙需求的

設(shè)計(jì)與設(shè)置原則和要求

1范圍

本文件規(guī)定了在考慮肢體障礙者、視力障礙者、老年人及其他無(wú)障礙需求者（包括聽(tīng)力障礙者、語(yǔ)

言障礙者、心智障礙者、兒童等）的導(dǎo)向需求時(shí)，公共信息導(dǎo)向系統(tǒng)的無(wú)障礙導(dǎo)向設(shè)計(jì)與設(shè)置的原則和

要求。

本文件適用于需考慮無(wú)障礙導(dǎo)向需求的公共信息導(dǎo)向系統(tǒng)的設(shè)計(jì)和設(shè)置。

2規(guī)范性引用文件

下列文件中的內(nèi)容通過(guò)文中的規(guī)范性引用而構(gòu)成本文件必不可少的條款。其中，注日期的引用文

件，僅該日期對(duì)應(yīng)的版本適用于本文件；不注日期的引用文件，其最新版本（包括所有的修改單）適用

于本文件。

GB/T10001（所有部分）公共信息圖形符號(hào)

GB/T15565圖形符號(hào)術(shù)語(yǔ)

GB/T15566.1公共信息導(dǎo)向系統(tǒng)設(shè)置原則與要求第1部分：總則

GB/T20501（所有部分）公共信息導(dǎo)向系統(tǒng)導(dǎo)向要素的設(shè)計(jì)原則與要求

GB/T43351無(wú)障礙設(shè)計(jì)觸摸導(dǎo)引地圖的內(nèi)容、圖形和表達(dá)方法

GB/T44936.1老年人交流輔助用圖形符號(hào)第1部分：表示規(guī)則

3術(shù)語(yǔ)和定義

GB/T15565界定的術(shù)語(yǔ)和定義適用于本文件。

4總體原則

4.1無(wú)障礙導(dǎo)向是公共信息導(dǎo)向系統(tǒng)的重要組成部分，無(wú)障礙導(dǎo)向宜與其他公共信息導(dǎo)向同步設(shè)計(jì)和

設(shè)置。

4.2無(wú)障礙導(dǎo)向設(shè)計(jì)宜充分考慮先進(jìn)技術(shù)的應(yīng)用，宜實(shí)現(xiàn)無(wú)障礙導(dǎo)向的系統(tǒng)化和智能化，以便滿足無(wú)

障礙需求群體的導(dǎo)向需求。

注：無(wú)障礙需求群體包括殘疾人、老年人及其他有無(wú)障礙需求者（如語(yǔ)言障礙者、兒童等）。

4.3在進(jìn)行無(wú)障礙導(dǎo)向設(shè)計(jì)前，宜對(duì)公共場(chǎng)所內(nèi)活動(dòng)的無(wú)障礙需求群體進(jìn)行調(diào)查，明確無(wú)障礙導(dǎo)向設(shè)

計(jì)的主要目標(biāo)受眾，以確保無(wú)障礙導(dǎo)向設(shè)計(jì)能滿足其使用需求。

4.4在無(wú)障礙需求群體分布沒(méi)有明顯差異的公共場(chǎng)所，公共信