LESSON2DEALINGWITHCONFLICTUNIT11CONFLICTANDCOMPROMISELEARNINGOBJECTIVESTolistenandtalkaboutconflictsandwaysofdealingwiththem;Tolistenforgeneralunderstanding;Tolistenforspecificinformationanddeepunderstanding;Tothinkaboutpossibleconsequencesofconflicts;Tounderstandandlearnwordsandexpressionsincontext;Tocomparepersonalopinionswiththeideasofothers;Tolearnandpracticegivingsuggestions.KEYPOINTSANDDIFFICULTPOINTSTotalkaboutapersonalconflict;Tounderstandanddiscusswaysofdealingwithconflicts;Toanswerthecomprehensionquestions;Tolistenforspecificinformationofthetext;Torecallkeyinformationafterlistening;Toexpresspersonalopinionsandexchangeideaswithothers.LEADINGINBrainstormsomewaysyouusetoresolveconflictindailylife.ACTIVATEANDSHARELookatthedifferentwaysofdealingwithconflict.Discusswithyourpartnerwhichwaysyouwouldusetoresolveconflict(√),andwhichyouwouldn’tuse(×).□torespondtoangerwithmoreanger□tonegotiatewiththeotherperson□todonothingortrytoescape□tosolvetheproblemyourselfACTIVATEANDSHARELookatthedifferentwaysofdealingwithconflict.Discusswithyourpartnerwhichwaysyouwouldusetoresolveconflict(√),andwhichyouwouldn’tuse(×).□torepeatwhatyousaidinadifferentway□toaskforhelpfromsomebodyoutsidethesituation□toexplainclearlywhatyouwant□toputforwardsolutionsLISTENFORUNDERSTANDINGListentoaradioprogrammeaboutdealingwithconflict,Whatarethethreecommonwaystodealwithconflict?Completethefirstcolumnofthetable.Whatarethethreecommonways?Torespondtoangerwithmoreanger;Doingnothing;ToaskforhelpfromsomebodyoutsidethesituationLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

Thismeansyou__________morenegativelyand__________toasituationof__________.Thesituationcan____________orevenleadto__________.TorespondtoangerwithmoreangerreactviolentlyconflictgetworseviolenceLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

Thepersonsaysnothingandtriesto________________thesituation.Thisdoesnot____________________.Thepersonwhowithdrawsfeels________________________________________________.Holdingyourfeelingsinsidecanbe___________________.DoingnothingescapeorignoresolveanyproblemsmoreandmoreangrywiththeotherpersonveryunhealthyLISTENFORUNDERSTANDINGListenagain.CompletetherestoftheinformationinActivity2.Then,sharewithyourpartnerwhatyouhavelearntaboutthethreecommonwaystodealwithconflict.Whatarethethreecommonways?Whatdoeseachwaymean?Whyisn'tithelpful?

You__________somebodyoutsidethesituation,andthey______________________________.However,peopleoutsidethesituation__________________________________.Theyareusuallynotin________________tomaketherightjudgment.ToaskforhelpfromsomebodyoutsidethesituationcallondecidewhatshouldhappenmaynotknowthewholestorythepositionLISTENFORUNDERSTANDINGListenagain.Answerthequestions.1.Whatarethetwoconflictstheinterviewermentions?Neighbourscomplainofextremelyloudmusicuntilverylateatnightandparentsbecomereallyangrywiththeirchildrenforspendingtoomuchtimeonline.LISTENFORUNDERSTANDINGListenagain.Answerthequestions.2.WhatistheworstwayofdealingwithconflictaccordingtoDr.Maguire?Respondtoangerwithmoreanger.3.Whatisthebestwayrecommended? Trytonegotiatewiththeotherperson.TAPESCRIPTS（I=InterviewerD=Dr.Maguire）

I:Goodafternoon.Todaywe’regoingtotalkaboutconflict，andhowtodealwithit.WehaveDr.Maguire,fromCityUniversitywithustoday.Goodafternoon,Dr.Maguire.D:Goodafternoon.I:Dr.Maguire,inourdailylife,wemaycomeacrossvariousconflicts.Forexample,neighbourscomplainofextremelyloudmusicuntilverylateatnightandparentsbecomereallyangrywiththeirchildrenforspendingtoomuchtimeonline.Inyouropinion,whatisthebestwaytodealwithconflict?TAPESCRIPTSD:Well,therearethreecommonways.Thefirstwayistorespondtoangerwithmoreanger.Thismeansyoureactmorenegativelyandviolentlytoasituationofconflict.Thisistheworstwayofhandlingconflict，becausethesituationcangetworseorevenleadtoviolence.Unfortunately,itisoneofthemostcommonwaysofreactingtoconflict.I:Mm,that’strue.D:Anotherway,whichdoesn’tworkverywell,isdoingnothing.TAPESCRIPTSI:Whatdoyoumean?D:Thisiswhenthepersonsaysnothingandtriestoescapeorignorethesituation.Theyjusthopethatiftheyholdoutforlongenough,thingswillgetbetterbyandby.Thisdoesnotsolveanyproblemandthepersonwhowithdrawsfeelsmoreandmoreangrywiththeotherperson.Holdingyourfeelingsinsidecanbeveryunhealthy.I:Indeed.That’sverytrue.D:Anotherpossibilityistoaskforhelpfromsomebodyoutsidethesituation.TAPESCRIPTSI:Whatdoyoumeanexactly?D:Well,thisiswhenyoucallonsomebodyoutsidethesituation,andtheydecidewhatshouldhappen.Thiscanbeuseful,especiallyiftheconflictisserious.However,peopleoutsidethesituationmaynotknowthewholestory.Theyareusuallynotinthepositiontomaketherightjudgement.Withoutdoubt,thebestthingtodoistotrytonegotiatewiththeotherperson.I:Right.Thankyouverymuch,Dr.Maguire.Let’shaveabreakandwe’llbebacksoon.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.a.Amydidnotdowellinhermathsexam,andhermotherwasveryangrywithherasaresult.Amyarguedthatoneexamwouldnotmeantotalfailure,buthermotherdidnotagree.Amy'swaytodealwiththeproblemwasrefusingtotalktohermotherforthreedays.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.NottalkingtohermotherforthreedayswouldmakebothAmyandhermotherfeelveryupset.ItwouldbebetterifAmyandhermotherwenttothemathsteacheranddiscussAmy'sproblemsandfindasolution.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.b.Bobaccidentallystampedonaman'sfootonthebus.ThemanwasveryangryandsworeatBob.Bobwasangry,too.Heyelledandsworebackattheman.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.Thissituationcouldhaveledontoamoreseriousargumentandeventuallygetpoliceinvolvedin.ThemancouldhavecomplainedandBobcouldhavesaidsorryrightaway.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.c.DaisythoughtCathyhadreportedhertotheteacher，eventhoughCathyhadnot.Daisywassoangrythatshewouldn'tallowCathytotellhersideofthestory.Therefore,CathyaskedherfriendFionatotalktoDaisyonherbehalf.LISTENFORUNDERSTANDINGReadeachsituationandhowtheconflictsareresolved.Analysetheirpossibleconsequences.Givecommentsorrecommendationsonhowtodealwitheachsituation.Daisy'sstubbornbehaviourcouldhaveendedherfriendshipwithCathy.DaisyshouldhavebeenmoreopentoCathy'ssideofthestory.ListentoDr.Maguiretalkingaboutwhatweshoulddotodealwithconflict.Completehissuggestions.FOCUSONFUNCTION:GIVINGSUGGESTIONS·First,_______________________________________________________.·Next,______________________________________________________.·Then,______________________________________________________.·Youshould_________________________________________________.·Also,_______________________________________________________.youshouldnotactasifyou're100%rightandtheyare100%wrongyoushouldtrytoexplainclearlywhatyouwantyouputforwardsolutionsspeakclearlyandfirmly,butyoushouldnevershoutbecarefulofyourbodylanguageListenandimitate.CompletetheTalkBuilder.GivingSuggestions1.You__________notactasifyou're100%rightandtheyare100%wrong.2.You__________trytoexplainclearlywhatyouwant.shouldit’salwaysbettershouldnotshouldthebestthingshouldnevertrytoshouldFOCUSONFUNCTION:GIVINGSUGGESTIONSListenandimitate.CompletetheTalkBuilder.GivingSuggestions3.You______________respondinthesameway.4.________________istorepeatwhatyousaidinadifferentway.5.You__________speakclearlyandfirmly,butyou_________________shout.6.__________relax,and_____________________nevertostandtooclosetotheotherperson.shouldnotThebestthingshouldshouldneverTrytoit'salwaysbetterFOCUSONFUNCTION:GIVINGSUGGESTIONSTAPESCRIPTS（I=Interviewer

D=Dr.Maguire）

I:Welcomeback.Thankyouforstayingwithus.Justnow,Dr.Maguiresuggestedseveralthingsweshouldnotdowhendealingwithconflict.Sowhatshouldwedothen,Dr.Maguire?D:Tonegotiate,first,youshouldnotactasifyou’re100%rightandtheyare100%wrong.Next,youshouldtrytoexplainclearlywhatyouwant.IftheotherpersonrepliesTAPESCRIPTSangrily,youshouldn’trespondinthesameway.Thebestthingistorepeatwhatyousaidinadifferentway,andthentrytofindoutwhattheotherpersonwants,andwhy.I:Mm,right.WhenIfindoutwhattheotherpersonwants,whatshouldIdo?D:Then,youputforwardsolutions.It’sveryimportanttomakesurethateverybodyagrees.Andifyouagreetodosomething,thenmakesureitcomesabout.TAPESCRIPTSI:OK.Isthereanythingelseweoughttodo?D:Well,youshouldspeakclearlyandfirmly,butyoushouldnevershout.Also,becarefulofyourbodylanguage.Trytorelax,andit’salwaysbetternevertostandtooclosetotheotherperson.I:Thankyou,Dr.Maguire,foryourveryusefuladvice.SPEAKPairWorkThinkaboutaconflictyouhaveexperienced.Shareyourexperienceinpairsandgiveeachothersuggestions.VOCABULARY1.firmlyfirmn.公司adj.堅(jiān)固的；穩(wěn)固的；強(qiáng)有力的；堅(jiān)定的firmnessn.堅(jiān)固；堅(jiān)實(shí)；堅(jiān)定；堅(jiān)決befirmabout...……的想法很堅(jiān)定standfirmagainst堅(jiān)定地反對(duì)……練習(xí)：Hestood___________againstcarryingouttheexperimentaboutfrictioninthesmallroom.firmVOCABULARY2.putforwardputaside節(jié)??；儲(chǔ)蓄；儲(chǔ)存；留出；不理睬

putoff延期；推遲putup舉起；張貼；建立；提供食宿

putaway放好；積蓄putdown記下；放下；鎮(zhèn)壓 puton穿上；上演

putthrough接通電話；完成；使經(jīng)受

putout撲滅；生產(chǎn)putupwith容忍；忍受練習(xí)：Healso________________putforwardsomesuggestionsfortheexperimentteachingontheforum.putforwardLANGUAGEPOINTS1.DaisythoughtCathyhadreportedhertotheteacher,eventhoughCathyhadnot.eventhough引導(dǎo)的讓步狀語(yǔ)從句，意為“雖然，即使”Eventhoughyoulostthematcheventually,youshouldn’tloseheart.雖然你最后輸了比賽，但也不該灰心。在含有eventhough，evenif引導(dǎo)的讓步狀語(yǔ)從句的復(fù)合句中，如果主句用一般將來時(shí)，從句則用一般現(xiàn)在時(shí)表將來。Eventhoughitsnowstomorrow,wewillgoonwiththeroadworks.即使明天下雪，我們也要繼續(xù)進(jìn)行道路施工。LANGUAGEPOINTS2.Daisywassoangrythatshewouldn’tallowCathytotellhersideofthestory.so...that...意為“如此……以至于……”，that引導(dǎo)結(jié)果狀語(yǔ)從句。Theconflictwassoseriousthatitwashardtoremovethedisagreementsbetweenthem.沖突如此嚴(yán)重，很難消除他們之間的分歧。

Hishandwritingissorandomthatitisdifficultfortheteachertotell.他的筆跡很隨意，老師很難分辨。LANGUAGEPOINTS2.Daisywassoangrythatshewouldn’tallowCathytotellhersideofthestory.such...that...也可表示“如此……以至于……”，基本結(jié)構(gòu)：such+a（n）+adj.+