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CONSUMER&
BRANDBrandKPIs
for
sports
&
outdooronline
shops:
World
Tennis
in
BrazilConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
World
Tennis’performance
inthe
sports
&outdoor
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202471%
of
WorldTennis
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??World
Tennis’
branding
resonates
more
with
Gen
X?World
Tennis
rankseighthinawareness
withinthesports&outdoor
onlineshop
market?World
Tennis
generally
appealstowomen
more
thanmen?Thepopularity
ratingof
World
Tennis
is
33%?World
Tennis
ranksninth
inusage?Among
World
Tennis
enthusiasts,37%
fallunderthehigh-income
category?Interms
of
loyalty,World
Tennis
isninth
inBrazil?World
Tennishasascore
of
16%
for
media
buzz?Consumers
want
theirsports&outdoor
onlineshopbrandstohavereliability,
authenticity,and
honesty
/trustworthiness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
WorldTennis
at
71%Brand
profile:
snapshotBrand
performance
of
World
Tennis
inBrazil71%61%33%16%16%AwarenessPopularityUsageLoyaltyBuzz5Notes:Sports&outdooronline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=765,
respondents
who
know
the
individual
brand
(popularity),
n=765,respondents
who
know
the
individual
brand
(usage),
n=126,
respondents
who
have
used
the
individual
brand
(loyalty),
n=765,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024World
Tennis’
branding
resonates
morewith
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations42%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeWorld
Tennis
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatWorld
Tennisislikedby6%
ofBaby
boomers
and
36%of
Gen
Xers,whereas
the
total
shareof
industryusersis5%
and25%,
respectively.36%30%25%16%ForMillennials
andGen
Z,
42%
and
16%
feel
positivelytowards
World
Tennis,versus
40%
and
30%.
Socurrently,
forWorld
Tennis,Gen
Xconnects
most
withtheirbrandcompared
tothe
overall
industryuser.6%5%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosports
&outdoor
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=249,
WorldTennis
enthusiast,
n=1,109,
sports&
outdooronline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024WorldTennis
generally
appeals
to
women
morethan
menBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
World
Tennis
shows
thatwomen
are
more
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%8%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
World
Tennishasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.51%49%50%50%51%
ofwomen
likeWorld
Tenniscompared
to
49%
of
men,whereas
forthe
overall
industry,50%
of
women
usesports&outdoor
onlineshopscompared
to
50%
of
men.91%90%8%
of
World
Tennis
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to8%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
sports&outdoor
online
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=249,
WorldTennis
enthusiast,
n=1,109,
sports&outdoor
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
WorldTennis
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.8%8%Single33%33%34%37%15%15%CoupleSingleparentNuclear37%
ofWorld
Tennis
enthusiastsarefrom
high-income
households.World
Tennis’brandisgenerally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
39%
of
World
Tennisenthusiastshavethiscurrent
livingsituation.6%7%39%33%36%Multi-generational11%9%20%25%ExtendedOther26%2%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=249,
WorldTennis
enthusiast,
n=1,109,
sports
&outdoor
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
sports
&
outdoor
online
shop
brands
to
have
reliability,authenticity,
and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesuserswant
from
sports
&outdoor
online
shopbrandsForsports
&outdoor
online
shops,thetopthree
qualitiesusers
wantfrom
abrandarereliability,
authenticity,andhonesty
/trustworthiness.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%World
Tennis
users
alsoappreciatethese
key
attributes,indicatingWorldTennisexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatWorld
Tennisenthusiastsare
least
focused
on
arehighvalueand
thrill
/excitement.ReliabilityExclusivityWorld
Tennis
shouldwork
onpromotingboldness
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
sports&outdoor
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:
n=126,
WorldTennis
users’,n=249,
WorldTennis
enthusiast,
n=1,109,
sports
&outdoor
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
WorldTennis
fans,
45%
state
that
they
get
excited
about
sports
&outdoor
online
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofsports
&outdoor
onlineshopsingeneral?48%45%40%39%37%35%35%35%34%33%30%28%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
sports&outdoor
topicsrelating
toonlineshopssports&outdooronlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
sports
&outdoor
online
shops
do
you
agree
with?”;
Multi
Pick;“When
it
comesto
sports
&outdooronline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=249,
WorldTennis
enthusiast,
n=1,109,
sports
&outdoor
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1171%
of
WorldTennis
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
sports
&outdoor
online
shops,theaverage
awareness
of
abrandinBrazil
is69%.Awareness
ofWorld
Tennis,however,
is
at61%.Awareness33%
ofBrazilian
sports&outdoor
onlineshop
userssaythey
likeWorld
Tennis,compared
to
anindustryaverage
brand
popularity
of44%.16%
ofindustryusers
inBrazil
saythey
useWorldTennis,with
the
average
usageofabrandat27%.BuzzPopularity71%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
80%.World
Tennis
hasbeen
noticed
less
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of16%compared
to
32%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Sports&outdooronline
shops
‘awareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=765,
respondents
who
know
the
individual
brand
(popularity),
n=765,respondents
who
know
the
individual
brand
(usage),
n=126,
respondents
who
have
used
the
individual
brand
(loyalty),
n=765,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024WorldTennis
ranks
eighth
in
awareness
within
the
sports
&
outdoor
online
shopmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofWorld
TennisRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1adidas97%97%91%82%80%69%67%61%54%36%2Nike3CentauroReebokDafiti39%45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Zattini61%7ASICS8WorldTennisDecathlonKanuiOutofallrespondents,
61%
were
aware
of
WorldTennis.
Thisranksthemeighthcompared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,246,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
WorldTennis
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofWorld
TennisRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nike82%78%53%43%43%40%38%33%30%22%2adidas33%3CentauroDecathlonReebokASICS4Outofconsumers
who
knew
thebrand,
33%
saidtheyliked
World
Tennis.
Thisranksthemeighth
comparedtootherbrandssurveyed
inthismarket.5667%7Dafiti8WorldTennisZattini9PopularityN/A10FutFanatics14
Notes:“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=765,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024WorldTennis
ranks
ninth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofWorld
TennisRank#
BrandUsage
%60%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
sports
&outdoor
online
shops,which
ofthefollowing
brandshaveyou
usedinthepast12
months?”.1Nike16%2adidas57%3CentauroDecathlonASICS33%Outofconsumers
who
knew
thebrand,
16%
saidtheyused
World
Tennis.Thisranksthemninth
comparedtootherbrandssurveyed
inthismarket.424%523%6Dafiti23%7ReebokFutFanaticsWorldTennisZattini21%817%84%916%UsageN/A1016%15
Notes:“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:
n=765,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
WorldTennis
is
ninth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofWorld
Tennis’
consumersRank#
BrandLoyalty
%92%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1adidas2Nike89%29%3CentauroDafiti83%482%5ReebokDecathlonASICS81%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
sports
&outdooronlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.780%71%8Zattini80%9WorldTennisFutFanatics71%Outofrespondents
whohaveused
World
Tennis,71%saidthey
would
usethebrand
again.LoyaltyN/A1070%16
Notes:“When
it
comesto
sports&outdoor
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;
Multi
Pick;Base:n=126,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024WorldTennis
has
a
score
of
16%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofWorld
TennisRank#
BrandBuzz%68%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nike16%2adidas64%3CentauroDafiti38%Outofconsumers
who
knew
thebrand,
16%
saidtheyhadheardaboutWorld
Tennis
inthe
media.
Thisranksthemtenthcompared
tootherbrandssurveyedinthismarket.433%5DecathlonReebokASICS31%625%722%8Zattini19%84%9FutFanaticsWorldTennis17%BuzzN/A1016%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=765,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-driven
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