CONSUMER&

BRANDBrandKPIs

for

dishwashing

liquid:Palmolive

in

the

United

KingdomConsumer

Insights

reportNovember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

1250Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

Palmolive’s

performance

inthedishwashing

liquid

market.Fieldwork:July2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofNovember202473%

of

Palmolive

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Palmolive’s

branding

resonates

more

with

Millennials

?Palmolive

ranksthirdin

awareness

within

thedishwashing

liquid

market?Palmolive

generally

appealstowomen

more

thanmen?Thepopularity

ratingof

Palmolive

is22%?Palmolive

ranksoutsidetheTop10

inusage?Among

Palmolive

enthusiasts,40%

fallunderthehigh-income

category?Interms

of

loyalty,Palmolive

issixthinthe

United?Consumers

want

theirdishwashing

liquid

brandstohavereliability,highvalue,andhonesty

/trustworthinessKingdom?Palmolive

hasascore

of

10%

for

media

buzz3Sources:

Statista

Consumer

Insights

Global,

asofNovember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Awareness

is

the

highest

scoring

KPI

for

Palmolive

at

74%Brand

profile:

snapshotBrand

performance

of

Palmolive

intheUnitedKingdom74%73%22%16%10%AwarenessPopularityUsageLoyaltyBuzz5Notes:Dishwashing

liquid

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,246,

all

respondents

(awareness),

n=920,

respondents

who

know

the

individual

brand

(popularity),

n=920,

respondentswho

know

the

individual

brand

(usage),

n=147,

respondents

who

have

used

the

individual

brand

(loyalty),

n=920,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024Palmolive’s

branding

resonatesmore

with

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations41%Withthatinmind,when

looking

atthe

shareofconsumers

who

likePalmolive

bygeneration

versusthe

share

of

industryusers

ingeneral,

we

cansee

thatPalmolive

islikedby12%

ofBaby

boomers

and

24%

ofGen

Xers,

whereas

thetotalshare

ofindustryusers

is11%

and

29%,

respectively.34%29%25%24%24%ForMillennials

andGen

Z,

41%

and

24%

feel

positivelytowards

Palmolive,

versus

34%

and

25%.

Socurrently,forPalmolive,

Millennials

connect

most

with

theirbrandcompared

tothe

overall

industryuser.12%11%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestodishwashing

liquid,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=199,

Palmolive

enthusiast,

n=1,164,

dishwashing

liquid

usersSources:

Statista

Consumer

Insights

Global,

asofNovember2024Palmolive

generally

appeals

to

women

more

than

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Palmolive

shows

thatwomen

are

more

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof6%8%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Palmolive

hasalowerproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.51%49%54%54%

ofwomen

likePalmolive

comparedto46%

of

men,whereas

fortheoverallindustry,51%

of

women

usedishwashing

liquid

compared

to

49%

ofmen.92%90%6%

of

Palmolive

enthusiastsconsiderthemselves

to

bepartof

the

LGBTQIA+community

compared

to8%

amongindustryusers

overall.46%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

dishwashing

liquid,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=199,Palmolive

enthusiast,

n=1,164,

dishwashing

liquid

usersSources:

Statista

Consumer

Insights

Global,

asofNovember2024Among

Palmolive

enthusiasts,

40%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.13%18%Single34%40%18%20%CoupleSingleparentNuclear40%

ofPalmolive

enthusiastsare

fromhigh-income

households.Palmolive’s

brandisgenerally

enjoyedmore

byconsumers

who

arepartof

anuclearhousehold,

38%

of

Palmoliveenthusiastshavethiscurrent

livingsituation.14%10%35%31%38%30%35%Multi-generational5%3%11%16%ExtendedOther25%2%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=199,

Palmolive

enthusiast,

n=1,164,

dishwashing

liquid

usersSources:

Statista

Consumer

Insights

Global,

asofNovember2024Consumers

want

their

dishwashing

liquid

brands

to

have

reliability,

high

value,and

honesty

/

trustworthinessBrand

profile:

qualitiesQualitiesuserswant

from

dishwashingliquid

brandsFordishwashing

liquid,the

top

threequalitiesusers

want

from

abrand

arereliability,

high

value,andhonesty

/trustworthiness.Authenticity50%Thrill/ExcitementSustainabilityBoldnessCleverness40%30%20%10%0%Palmolive

users

alsoappreciate

thesekey

attributes,indicating

Palmoliveexudes

thesequalities.SocialresponsibilityCoolnessThequalitiesthatPalmolive

enthusiastsareleast

focused

on

arethrill/excitement

andinclusiveness.ReliabilityExclusivityPalmolive

shouldwork

onpromotingreliability

to

convert

enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

dishwashing

liquid,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

it

comestodishwashing

liquid,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=147,

Palmolive

users’,

n=199,

Palmolive

enthusiast,

n=1,164,

dishwashing

liquid

usersSources:

Statista

Consumer

Insights

Global,

asofNovember2024Among

Palmolive

fans,

26%

state

that

they

get

excited

about

dishwashing

liquidproductsBrand

profile:

attitudesWhat

doconsumersthink

ofdishwashingliquid

ingeneral?37%37%35%31%27%26%24%23%21%21%17%13%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrands

Iget

excited

about

IliketotalkaboutIknow

and

trust

dishwashing

liquid

topicsrelating

toproductsdishwashingliquidBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

dishwashing

liquid

do

youagree

with?”;

Multi

Pick;“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=199,

Palmolive

enthusiast,

n=1,164,dishwashing

liquid

usersSources:

Statista

Consumer

Insights

Global,

asofNovember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1173%

of

Palmolive

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

dishwashing

liquid,the

averageawareness

ofabrandinthe

United

Kingdomis40%.Awareness

ofPalmolive,

however,

isat74%.Awareness22%

ofUK

dishwashingliquidusers

saytheylikePalmolive,

compared

toanindustryaverage

brandpopularity

of24%.16%

ofindustryusers

intheUnitedKingdomsaytheyusePalmolive,

withtheaverage

usageof

abrandat21%.BuzzPopularity73%

ofbrandusers

saythey

would

usethe

brandagain,compared

toanaverage

loyalty

score

of

68%.Palmolive

hasbeen

noticed

less

inthe

mediacompared

to

other

brands,with

a“Buzz”score

of10%compared

to

16%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeinconsistent

compared

to

theindustry.12

Notes:Dishwashing

liquid

‘a(chǎn)wareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,246,

all

respondents

(awareness),

n=920,

respondents

who

know

the

individual

brand

(popularity),

n=920,

respondentswho

know

the

individual

brand

(usage),

n=147,

respondents

who

have

used

the

individual

brand

(loyalty),

n=920,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024Palmolive

ranks

third

in

awareness

within

the

dishwashing

liquid

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofPalmoliveRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Fairy94%87%74%61%59%47%36%34%33%31%2Finish26%3PalmoliveElbow

GreaseECOVERMethodDawn45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.6774%8OceanSaverSurcareEcozoneOutofallrespondents,

74%

were

aware

of

Palmolive.Thisranksthemthirdcompared

tootherbrandssurveyed

inthismarket.9AwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,246,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024The

popularity

rating

of

Palmolive

is

22%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofPalmoliveRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Fairy76%38%27%27%25%24%22%22%22%20%22%2Finish3Method4ECOVERElbow

GreaseGreencareEcozoneBio-DOutofconsumers

who

knew

thebrand,

22%

saidtheyliked

Palmolive.

Thisranksthemninth

compared

toother

brandssurveyed

inthismarket.567878%9PalmoliveOceanSaverPopularityN/A1014

Notes:“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=920,

respondents

who

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024Palmolive

ranks

outside

the

Top

10

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofPalmoliveRank#

BrandUsage

%71%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

todishwashing

liquid,

which

of

thefollowing

brandshaveyou

used

inthepast12

months?”.1Fairy16%2Finish33%3Elbow

GreaseECOVERMethodCleenolEcozoneDawn22%Outofconsumers

who

knew

thebrand,

16%

saidtheyused

Palmolive.

ThisranksthemoutsidetheTop10compared

to

other

brandssurveyed

inthismarket.421%521%619%718%817%84%9Bio-D17%UsageN/A10INEOS16%15

Notes:“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:

n=920,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofNovember2024In

terms

of

loyalty,

Palmolive

is

sixth

in

the

United

KingdomBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofPalmolive’s

consumersRank#

BrandLoyalty

%94%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Fairy2Method83%27%3Finish81%4WiltonLondonBio-D76%575%6PalmoliveElbow

GreaseECOVER73%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

dishwashingliquid,which

ofthefollowing

brandsare

youlikely

touseagaininthe

future?”.770%73%869%9OceanSaverCleenol68%Outofrespondents

whohaveused

Palmolive,

73%saidthey

would

usethebrand

again.LoyaltyN/A1067%16

Notes:“When

it

comesto

dishwashing

liquid,

which

ofthe

following

brands

are

youlikely

to

use

againin

the

future?”;Multi

Pick;

Base:n=147,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024Palmolive

has

a

score

of

10%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofPalmoliveRank#

BrandBuzz%46%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1Fairy10%2CleenolFinish24%322%Outofconsumers

who

knew

thebrand,

10%

saidtheyhadheardaboutPalmolive

inthe

media.

ThisranksthemoutsidetheTop10

compared

to

other

brandssurveyed

inthismarket.4Elbow

GreaseBio-D19%517%6Dawn17%7EcozoneMethodECOVERGreencare16%815%90%Buzz915%N/A1015%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=920,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofNovember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowthopportunities.?