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管理學雙語考試題及答案
一、單項選擇題(每題2分,共10題)1.Whichofthefollowingisafunctionofmanagement?A.PlanningB.OnlyleadingC.JustcontrollingD.Noneoftheabove答案:A2.InMaslow'shierarchyofneeds,whichneedisatthehighestlevel?A.PhysiologicalneedsB.Self-actualizationneedsC.SafetyneedsD.Socialneeds答案:B3.WhoproposedthetheoryXandtheoryY?A.HerzbergB.McGregorC.FayolD.Taylor答案:B4.Whichmanagementfunctioninvolvessettinggoalsanddetermininghowtoachievethem?A.OrganizingB.PlanningC.LeadingD.Controlling答案:B5.Anarrowspanofcontrolmeans:A.FewsubordinatesreporttoamanagerB.ManysubordinatesreporttoamanagerC.ManagershavelittleauthorityD.Managershavenoauthority答案:A6.Whichofthefollowingisanexampleofanon-financialincentive?A.SalaryincreaseB.BonusC.RecognitionD.Commission答案:C7.Theprocessofdividingworkintomanageabletasksandassigningthemtoindividualsiscalled:A.DelegationB.DivisionoflaborC.CoordinationD.Integration答案:B8.Inamatrixorganizationstructure:A.EmployeeshaveonlyonebossB.EmployeeshavetwobossesC.ThereisnohierarchyD.Itisaflatstructure答案:B9.Whichleadershipstyleinvolveshighconcernforpeopleandhighconcernforproduction?A.Country-clubstyleB.TeamstyleC.ImpoverishedstyleD.Authority-compliancestyle答案:B10.Whichofthefollowingisaquantitativetechniquefordecision-making?A.BrainstormingB.DelphimethodC.LinearprogrammingD.Nominalgrouptechnique答案:C二、多項選擇題(每題2分,共10題)1.Managementfunctionsinclude:A.PlanningB.OrganizingC.LeadingD.ControllingE.Motivating答案:ABCD2.Thelevelsofmanagementare:A.Top-levelmanagementB.Middle-levelmanagementC.Lower-levelmanagementD.Supervisory-levelmanagementE.Operational-levelmanagement答案:ABC3.Motivationaltheoriesinclude:A.Maslow'shierarchyofneedsB.Herzberg'stwo-factortheoryC.McGregor'stheoryXandtheoryYD.Vroom'sexpectancytheoryE.Adam'sequitytheory答案:ABCDE4.Organizationalstructurescanbe:A.FunctionalstructureB.DivisionalstructureC.MatrixstructureD.FlatstructureE.Tallstructure答案:ABCDE5.Leadershipstylescanbe:A.AutocraticB.DemocraticC.Laissez-faireD.TransformationalE.Transactional答案:ABCDE6.Decision-makingtechniquesare:A.QualitativetechniquesB.QuantitativetechniquesC.Groupdecision-makingtechniquesD.Individualdecision-makingtechniquesE.Intuitivedecision-makingtechniques答案:ABCDE7.Communicationchannelsinanorganizationcanbe:A.FormalchannelsB.InformalchannelsC.UpwardcommunicationD.DownwardcommunicationE.Horizontalcommunication答案:ABCDE8.Sourcesofpowerinanorganizationare:A.LegitimatepowerB.RewardpowerC.CoercivepowerD.ExpertpowerE.Referentpower答案:ABCDE9.Factorsaffectingspanofcontrolare:A.CompetenceofsubordinatesB.ComplexityofworkC.GeographicdispersionD.UseofstandardizedproceduresE.Manager'sability答案:ABCDE10.Performanceappraisalmethodsinclude:A.GraphicratingscaleB.BehaviorallyanchoredratingscaleC.ManagementbyobjectivesD.360-degreefeedbackE.Criticalincidentmethod答案:ABCDE三、判斷題(每題2分,共10題)1.Managementisonlyaboutgettingthingsdonethroughothers.(False)2.Herzberg'stwo-factortheoryincludeshygienefactorsandmotivatingfactors.(True)3.Aflatorganizationalstructurehasmanylevelsofmanagement.(False)4.Autocraticleadershipstylegivesemployeesalotoffreedom.(False)5.Quantitativedecision-makingtechniquesarebasedonsubjectiveopinions.(False)6.Inafunctionalorganizationalstructure,employeesaregroupedbyproduct.(False)7.SocialneedsareatthebottomofMaslow'shierarchyofneeds.(False)8.Legitimatepowercomesfromaperson'sexpertise.(False)9.Upwardcommunicationiscommunicationfrommanagerstosubordinates.(False)10.TheDelphimethodisaqualitativedecision-makingtechnique.(True)四、簡答題(每題5分,共4題)1.Brieflyexplaintheimportanceofplanninginmanagement.答案:Planningisimportantasitsetsthedirectionfortheorganization.Ithelpsindefininggoals,determiningactionstoachievethem,andallocatingresourcesefficiently.Italsoanticipatesfutureproblemsandopportunities,enablingtheorganizationtobeproactive.2.Whatarethecharacteristicsofaneffectiveleader?答案:Aneffectiveleaderhasgoodcommunicationskills,caninspireandmotivatefollowers,hasaclearvision,isabletomakesounddecisions,isadaptabletochange,andshowsintegrity.3.Explaintheconceptofdivisionoflabor.答案:Divisionoflaboristheprocessofbreakingdownworkintosmaller,specializedtasks.Thisallowsemployeestobecomemoreefficientintheirrespectivetasks,whichcanleadtoincreasedproductivityintheorganizationasawhole.4.Whatarethebenefitsofamatrixorganizationalstructure?答案:Amatrixstructureallowsforbetterutilizationofresources,promotescross-functionalcommunicationandcooperation,andcanbemoreresponsivetocomplexandchangingenvironments.五、討論題(每題5分,共4題)1.Discusstheimpactofglobalizationonmanagement.答案:Globalizationhasincreasedcompetition,forcingmanagerstobemoreinnovative.Ithasalsoexpandedthemarket,butrequiresmanagerstounderstanddifferentcultures,lawsandbusinesspractices.Supplychainsaremorecomplex,andmanagersneedtomanagediverseteamsacrossdifferentlocations.2.Howcananorganizationimproveemployeemotivation?答案:Byprovidingfairrewards,recognition,opportunitiesforgrowth,apositiveworkenvironment,andinvolvingemployeesindecision-making.Also,matchingemployees'skillswithjobrequirementscanboostmotiva
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