2025商務(wù)英語(yǔ)考試中級(jí)鞏固題及答案一、聽(tīng)力部分（30分）第一節(jié)：簡(jiǎn)短對(duì)話（10分）聽(tīng)下面5段簡(jiǎn)短對(duì)話。每段對(duì)話后有一個(gè)小題，從題中所給的A、B、C三個(gè)選項(xiàng)中選出最佳選項(xiàng)，并標(biāo)在試卷的相應(yīng)位置。聽(tīng)完每段對(duì)話后，你都有10秒鐘的時(shí)間來(lái)回答有關(guān)小題和閱讀下一小題。每段對(duì)話僅讀一遍。1.Whatisthemangoingtodo?A.Attendameeting.B.Makeaphonecall.C.Sendanemail.答案：B。聽(tīng)力原文中男士提到“我得趕緊打個(gè)電話”，所以選B。2.Wheredoestheconversationprobablytakeplace?A.Inarestaurant.B.Inahotel.C.Inasupermarket.答案：A。從對(duì)話中能聽(tīng)到“菜單”“點(diǎn)菜”等內(nèi)容，可判斷在餐廳，選A。3.Howmuchdoesthewomanneedtopay?A.$20.B.$30.C.$50.答案：C。男士說(shuō)商品價(jià)格是30美元，加上20美元的運(yùn)費(fèi)，一共50美元，選C。4.Whatisthewoman'sopinionaboutthenewproduct?A.Ithasalotoffeatures.B.Itneedssomeimprovement.C.Itisverypopular.答案：B。女士說(shuō)新產(chǎn)品有一些小問(wèn)題，還需要改進(jìn)，選B。5.Whenwilltheplanetakeoff?A.At9:00.B.At9:30.C.At10:00.答案：B。對(duì)話中明確提到飛機(jī)9:30起飛，選B。第二節(jié)：較長(zhǎng)對(duì)話（10分）聽(tīng)下面2段較長(zhǎng)對(duì)話。每段對(duì)話后有幾個(gè)小題，從題中所給的A、B、C三個(gè)選項(xiàng)中選出最佳選項(xiàng)，并標(biāo)在試卷的相應(yīng)位置。聽(tīng)每段對(duì)話前，你將有時(shí)間閱讀各個(gè)小題，每小題5秒鐘；聽(tīng)完后，各小題將給出5秒鐘的作答時(shí)間。每段對(duì)話讀兩遍。聽(tīng)第6段材料，回答第6、7題。6.Whataretheytalkingabout?A.Abusinesstrip.B.Aprojectplan.C.Ajobinterview.答案：A。對(duì)話圍繞男士的商務(wù)旅行展開(kāi)，包括行程安排等，選A。7.Howmanydayswillthemanbeaway?A.Threedays.B.Fourdays.C.Fivedays.答案：C。女士說(shuō)男士周一出發(fā)，周五回來(lái)，一共5天，選C。聽(tīng)第7段材料，回答第810題。8.Whydoesthewomancalltheman?A.Tocancelanappointment.B.Tochangethetimeofanappointment.C.Toconfirmanappointment.答案：B。女士打電話說(shuō)因?yàn)橛芯o急會(huì)議，想把預(yù)約時(shí)間改到后天，選B。9.Whenistheoriginalappointment?A.Today.B.Tomorrow.C.Thedayaftertomorrow.答案：B。對(duì)話中可知原本預(yù)約是明天，選B。10.Whattimewilltheymeetfinally?A.At2:00p.m.B.At3:00p.m.C.At4:00p.m.答案：C。最后雙方確定在后天下午4點(diǎn)見(jiàn)面，選C。第三節(jié)：獨(dú)白（10分）聽(tīng)下面一段獨(dú)白。獨(dú)白后有幾個(gè)小題，從題中所給的A、B、C三個(gè)選項(xiàng)中選出最佳選項(xiàng)，并標(biāo)在試卷的相應(yīng)位置。聽(tīng)獨(dú)白前，你將有時(shí)間閱讀各個(gè)小題，每小題5秒鐘；聽(tīng)完后，各小題將給出5秒鐘的作答時(shí)間。獨(dú)白讀兩遍。11.Whatisthemainpurposeofthespeech?A.Tointroduceanewproduct.B.Toannounceacompanyevent.C.Togiveasalesreport.答案：B。獨(dú)白主要是在宣布公司即將舉辦的一個(gè)活動(dòng)，選B。12.Whenwilltheeventbeheld?A.Nextweek.B.Nextmonth.C.Nextyear.答案：A。文中提到活動(dòng)將在下周舉行，選A。13.Whoisthetargetaudienceoftheevent?A.Customers.B.Employees.C.Partners.答案：A?；顒?dòng)是面向客戶舉辦的，選A。14.Whatwillbeprovidedattheevent?A.Freesamples.B.Discountcoupons.C.BothAandB.答案：C。獨(dú)白中提到會(huì)提供免費(fèi)樣品和折扣券，選C。15.Howcanpeopleregisterfortheevent?A.Byphone.B.Byemail.C.BothAandB.答案：C?？梢酝ㄟ^(guò)電話或電子郵件注冊(cè)活動(dòng)，選C。二、詞匯與語(yǔ)法部分（20分）單項(xiàng)選擇題（每題1分，共20題）1.Thecompanyisplanningto______anewmarketingcampaignnextmonth.A.launchB.startC.beginD.Alloftheabove答案：D?！發(fā)aunch”“start”“begin”都有“開(kāi)始、啟動(dòng)”的意思，在這里都可以和“anewmarketingcampaign”搭配，所以選D。2.Weneedto______thebudgetbeforewecanstarttheproject.A.approveB.agreeC.consentD.allow答案：A?！癮pprove”有“批準(zhǔn)、認(rèn)可”的意思，“approvethebudget”表示“批準(zhǔn)預(yù)算”，符合題意，選A。3.Themanageraskedmeto______areportonthemarketsituation.A.writeB.composeC.penD.Alloftheabove答案：D?！皐rite”“compose”“pen”都有“寫(xiě)”的意思，都可以和“areport”搭配，選D。4.Sheisvery______indealingwithdifficultcustomers.A.skillfulB.skilledC.abilityD.BothAandB答案：D?！皊killful”和“skilled”都有“有技巧的、熟練的”意思，“beskillful/skilledin”表示“在……方面熟練”，“ability”是名詞，不符合此處語(yǔ)法要求，選D。5.Thenewsoftwarehasmanyadvanced______.A.featuresB.characteristicsC.qualitiesD.properties答案：A。“features”側(cè)重于產(chǎn)品的特點(diǎn)、功能，“新軟件有很多先進(jìn)的功能”用“features”最合適，選A。6.Weshould______thecostofproductiontoincreaseourprofit.A.reduceB.decreaseC.lowerD.Alloftheabove答案：D?！皉educe”“decrease”“l(fā)ower”都有“降低”的意思，都可以和“thecostofproduction”搭配，選D。7.Thecompany'ssaleshave______steadilyoverthepastfewyears.A.risenB.raisedC.arisenD.aroused答案：A?！皉ise”是不及物動(dòng)詞，意為“上升、增長(zhǎng)”，“raise”是及物動(dòng)詞，“arise”意為“出現(xiàn)、產(chǎn)生”，“arouse”意為“引起、喚起”，這里說(shuō)銷(xiāo)售額增長(zhǎng)，用“risen”合適，選A。8.Heisresponsible______thedailyoperationsofthedepartment.A.forB.toC.withD.in答案：A?！癰eresponsiblefor”是固定搭配，表示“對(duì)……負(fù)責(zé)”，選A。9.Themeetinghasbeen______untilnextweekduetothemanager'sillness.A.postponedB.delayedC.putoffD.Alloftheabove答案：D。“postpone”“delay”“putoff”都有“推遲、延期”的意思，選D。10.Weneedtofinda______solutiontothisproblem.A.practicalB.practiceC.practicableD.BothAandC答案：D?！皃ractical”和“practicable”都有“實(shí)際可行的”意思，“practice”是名詞，不符合要求，選D。11.The______ofthenewproductwasagreatsuccess.A.introductionB.presentationC.launchD.Alloftheabove答案：D?！癷ntroduction”“presentation”“l(fā)aunch”都可以表示新產(chǎn)品的推出、介紹等意思，選D。12.Shehasalotof______ininternationaltrade.A.experienceB.experiencesC.expertD.expertise答案：A?！癳xperience”作“經(jīng)驗(yàn)”講時(shí)是不可數(shù)名詞，“作“經(jīng)歷”講時(shí)是可數(shù)名詞，這里說(shuō)在國(guó)際貿(mào)易方面有很多經(jīng)驗(yàn)，用“experience”，“expert”是“專家”，“expertise”是“專業(yè)知識(shí)、技能”，但這里用“experience”更合適，選A。13.Thecompanyisfacingsome______challengesthisyear.A.toughB.difficultC.hardD.Alloftheabove答案：D?！皌ough”“difficult”“hard”都有“困難的”意思，都可以修飾“challenges”，選D。14.Weshould______ourbesttomeetthecustomers'needs.A.tryB.doC.makeD.BothAandB答案：D?！皌ryone'sbest”和“doone'sbest”都表示“盡力、竭盡全力”，選D。15.The______ofthecontractisveryimportant.A.negotiationB.bargainC.dealD.discussion答案：A?！皀egotiation”有“談判、協(xié)商”的意思，“negotiationofthecontract”表示“合同的談判”，“bargain”側(cè)重于“討價(jià)還價(jià)”，“deal”是“交易”，“discussion”是“討論”，這里用“negotiation”更合適，選A。16.Thesalesteamistryingto______newcustomers.A.attractB.drawC.appealtoD.Alloftheabove答案：D?！癮ttract”“draw”“appealto”都有“吸引”的意思，都可以和“newcustomers”搭配，選D。17.Thecompany'sprofitshave______by20%thisyear.A.increasedB.grownC.goneupD.Alloftheabove答案：D?！癷ncrease”“grow”“goup”都有“增長(zhǎng)、上升”的意思，都可以描述利潤(rùn)的增長(zhǎng)，選D。18.Weneedto______thequalityofourproductstostaycompetitive.A.improveB.enhanceC.betterD.Alloftheabove答案：D?！癷mprove”“enhance”“better”都有“提高、改善”的意思，都可以和“thequalityofourproducts”搭配，選D。19.The______ofthemarketisconstantlychanging.A.trendB.tendencyC.directionD.Alloftheabove答案：D?！皌rend”“tendency”“direction”都可以表示市場(chǎng)的趨勢(shì)、走向，選D。20.Thenewemployeeisvery______andeagertolearn.A.enthusiasticB.passionateC.keenD.Alloftheabove答案：D。“enthusiastic”“passionate”“keen”都有“熱情的、有激情的”意思，都可以形容員工的狀態(tài)，選D。三、閱讀理解部分（30分）閱讀下列三篇短文，從每題所給的A、B、C、D四個(gè)選項(xiàng)中，選出最佳選項(xiàng)。短文一（10分）Intoday'shighlycompetitivebusinessworld,customerservicehasbecomeacrucialfactorforthesuccessofanycompany.Asatisfiedcustomerisnotonlylikelytobecomearepeatcustomerbutalsotorecommendthecompanytoothers,whichcanleadtoincreasedsalesandapositivebrandimage.Oneofthekeyelementsofgoodcustomerserviceiscommunication.Companiesneedtoensurethattheyareeasilyaccessibletotheircustomers.Thiscanbeachievedthroughvariouschannelssuchasphone,email,andsocialmedia.Promptandclearcommunicationhelpstobuildtrustandloyaltywithcustomers.Anotherimportantaspectisproblemsolving.Whencustomersencounterissues,theyexpectthecompanytoresolvethemquicklyandeffectively.Acompanythatcanhandlecustomercomplaintsefficientlyismorelikelytoretainitscustomers.Trainingemployeestoprovideexcellentcustomerserviceisalsoessential.Employeesshouldbewellinformedaboutthecompany'sproductsandservices,aswellashowtohandledifferentcustomersituations.Theyshouldbefriendly,patient,andprofessionalatalltimes.1.Whatisthemainideaofthepassage?A.Theimportanceofcustomerserviceinbusiness.B.Howtocommunicatewithcustomers.C.Thewaystosolvecustomerproblems.D.Thetrainingofemployeesforcustomerservice.答案：A。文章開(kāi)篇就指出在競(jìng)爭(zhēng)激烈的商業(yè)世界中，客戶服務(wù)對(duì)公司成功至關(guān)重要，接著從溝通、解決問(wèn)題、員工培訓(xùn)等方面闡述如何做好客戶服務(wù)，所以主要講的是客戶服務(wù)在商業(yè)中的重要性，選A。2.Whyiscommunicationimportantincustomerservice?A.Itcanincreasesales.B.Ithelpstobuildtrustandloyalty.C.Itmakesthecompanymoreaccessible.D.Itcansolvecustomerproblems.答案：B。文中提到“Promptandclearcommunicationhelpstobuildtrustandloyaltywithcustomers”，說(shuō)明溝通重要是因?yàn)樗兄诮⑴c客戶的信任和忠誠(chéng)度，選B。3.Whatshouldcompaniesdowhencustomershaveproblems?A.Ignorethem.B.Solvethemslowly.C.Resolvethemquicklyandeffectively.D.Askcustomerstosolvethembythemselves.答案：C。根據(jù)“Whencustomersencounterissues,theyexpectthecompanytoresolvethemquicklyandeffectively”可知，公司應(yīng)該快速有效地解決客戶問(wèn)題，選C。4.Whyisemployeetrainingimportantforcustomerservice?A.Employeescanlearnhowtomakemoremoney.B.Employeescanbemorefriendlytocustomers.C.Employeescanbewellinformedaboutproductsandhandledifferentsituations.D.Employeescancommunicatewitheachotherbetter.答案：C。文中提到“Trainingemployeestoprovideexcellentcustomerserviceisalsoessential.Employeesshouldbewellinformedaboutthecompany'sproductsandservices,aswellashowtohandledifferentcustomersituations”，說(shuō)明員工培訓(xùn)重要是因?yàn)閱T工可以更好地了解產(chǎn)品和處理不同的客戶情況，選C。5.Whatkindofemployeesareneededforgoodcustomerservice?A.Friendly,patient,andprofessional.B.Richandexperienced.C.Smartandcreative.D.Talkativeandhumorous.答案：A。根據(jù)“Theyshouldbefriendly,patient,andprofessionalatalltimes”可知，好的客戶服務(wù)需要友好、耐心和專業(yè)的員工，選A。短文二（10分）Theglobaleconomyisconstantlyevolving,andbusinessesneedtoadapttothesechangestostaycompetitive.Oneofthesignificanttrendsinrecentyearsisthegrowthofecommerce.Onlineshoppinghasbecomeincreasinglypopular,andmoreandmoreconsumersareturningtotheinternettopurchasegoodsandservices.Thisshiftinconsumerbehaviorhashadaprofoundimpactontraditionalbrickandmortarstores.Manyretailersarestrugglingtokeepupwiththecompetitionfromonlineretailers.Somehavehadtoclosetheirphysicalstores,whileothersaretryingtointegratetheironlineandofflineoperations.Anothertrendistheincreasingimportanceofsustainabilityinbusiness.Consumersarebecomingmoreenvironmentallyandsociallyconscious,andtheyexpectcompaniestotakeresponsibilityfortheiractions.Businessesthatcandemonstratetheircommitmenttosustainabilityaremorelikelytoattractandretaincustomers.Inaddition,technologicaladvancementsarealsotransformingthebusinesslandscape.Artificialintelligence,bigdata,andtheInternetofThingsarebeingusedtoimproveefficiency,reducecosts,andenhancethecustomerexperience.1.Whatisoneofthesignificanttrendsintheglobaleconomyinrecentyears?A.Thedeclineofecommerce.B.Thegrowthoftraditionalbrickandmortarstores.C.Thegrowthofecommerce.D.Thedecreaseinonlineshopping.答案：C。文中明確提到“Oneofthesignificanttrendsinrecentyearsisthegrowthofecommerce”，選C。2.Howhasthegrowthofecommerceaffectedtraditionalbrickandmortarstores?A.Theyhaveallcloseddown.B.Theyarefacinglesscompetition.C.Manyarestrugglingtocompetewithonlineretailers.D.Theyaremakingmoreprofits.答案：C。根據(jù)“Thisshiftinconsumerbehaviorhashadaprofoundimpactontraditionalbrickandmortarstores.Manyretailersarestrugglingtokeepupwiththecompetitionfromonlineretailers”可知，很多傳統(tǒng)實(shí)體店難以與在線零售商競(jìng)爭(zhēng)，選C。3.Whyissustainabilityimportantinbusiness?A.Becauseitcanreducecosts.B.Becauseconsumersaremoreenvironmentallyandsociallyconscious.C.Becauseitcanimproveefficiency.D.Becauseitcanenhancethecustomerexperience.答案：B。文中提到“Consumersarebecomingmoreenvironmentallyandsociallyconscious,andtheyexpectcompaniestotakeresponsibilityfortheiractions.Businessesthatcandemonstratetheircommitmenttosustainabilityaremorelikelytoattractandretaincustomers”，說(shuō)明因?yàn)橄M(fèi)者更注重環(huán)保和社會(huì)責(zé)任，所以企業(yè)的可持續(xù)性很重要，選B。4.Whattechnologicaladvancementsaretransformingthebusinesslandscape?A.Artificialintelligence,bigdata,andtheInternetofThings.B.Onlyartificialintelligence.C.Onlybigdata.D.OnlytheInternetofThings.答案：A。根據(jù)“Artificialintelligence,bigdata,andtheInternetofThingsarebeingusedtoimproveefficiency,reducecosts,andenhancethecustomerexperience”可知，人工智能、大數(shù)據(jù)和物聯(lián)網(wǎng)正在改變商業(yè)格局，選A。5.Whatcanbusinessesdotostaycompetitiveintheevolvingglobaleconomy?A.Ignorethetrends.B.Sticktotraditionalbusinessmodels.C.Adapttothechangessuchasecommerce,sustainability,andtechnologicaladvancements.D.Focusonlyononlinesales.答案：C。文章強(qiáng)調(diào)全球經(jīng)濟(jì)不斷變化，企業(yè)需要適應(yīng)電子商務(wù)、可持續(xù)性和技術(shù)進(jìn)步等變化才能保持競(jìng)爭(zhēng)力，選C。短文三（10分）Innovationisthelifebloodofanysuccessfulbusiness.Itallowscompaniestodevelopnewproducts,improveexistingones,andfindmoreefficientwaysofdoingthings.Inarapidlychangingworld,businessesthatfailtoinnovatearelikelytobeleftbehind.Therearedifferenttypesofinnovation.Productinnovationinvolvescreatingnewproductsorimprovingthefeaturesofexistingproducts.Forexample,Apple'siPhonerevolutionizedthemobilephoneindustrywithitstouchscreentechnologyanduserfriendlyinterface.Processinnovationfocusesonimprovingthewayacompanyproducesanddeliversitsproductsorservices.Thiscanincludestreamliningoperations,reducingwaste,andusingnewtechnologies.Toyota'sleanmanufacturingsystemisawellknownexampleofprocessinnovation.Serviceinnovationisaboutenhancingthecustomerexperience.Companiescanoffernewservicesorimprovethequalityoftheirexistingservices.Forinstance,onlinebankingserviceshavemadeitmoreconvenientforcustomerstomanagetheirfinances.1.Whyisinnovationimportantforbusinesses?A.Itcanmakeproductsmoreexpensive.B.Itallowscompaniestokeepupwiththechangingworld.C.Itreducesthenumberofemployees.D.Itmakesthebusinessmorecomplicated.答案：B。文中提到“Inarapidlychangingworld,businessesthatfailtoinnovatearelikelytobeleftbehind”，說(shuō)明創(chuàng)新能讓企業(yè)跟上不斷變化的世界，選B。2.Whatdoesproductinnovationinvolve?A.Creatingnewproductsorimprovingexistingones.B.Onlycreatingnewproducts.C.Onlyimprovingexistingproducts.D.Changingthepriceofproducts.答案：A。根據(jù)“Productinnovationinvolvescreatingnewproductsorimprovingthefeaturesofexistingproducts”可知，產(chǎn)品創(chuàng)新包括創(chuàng)造新產(chǎn)品或改進(jìn)現(xiàn)有產(chǎn)品，選A。3.Whatisanexampleofprocessinnovation?A.Apple'siPhone.B.Onlinebankingservices.C.Toyota'sleanmanufacturingsystem.D.Noneoftheabove.答案：C。文中明確指出“Toyota'sleanmanufacturingsystemisawellknownexampleofprocessinnovation”，選C。4.Whatisserviceinnovationabout?A.Producingmoreproducts.B.Reducingcosts.C.Enhancingthecustomerexperience.D.Changingthemarketingstrategy.答案：C。根據(jù)“Serviceinnovationisaboutenhancingthecustomerexperience”可知，服務(wù)創(chuàng)新是關(guān)于提升客戶體驗(yàn)的，選C。5.WhichofthefollowingisNOTtrueaccordingtothepa