BusinessCommunicationEssentialsEighthEdition,GlobalEditionChapter14ApplyingandInterviewingforEmploymentCopyright?2020PearsonEducationLtd.AllRightsReserved.LearningObjectives(1of2)14.1Explainthepurposesofapplicationletters,anddescribehowtoapplytheAIDAorganizationalapproachtothem.14.2Describethetypicalsequenceofjobinterviews,themajortypesofinterviews,andtheattributesemployerslookforduringaninterview.14.3

Listsixtasksyouneedtocompleteinordertoprepareforasuccessfuljobinterview.LearningObjectives(2of2)14.4Explainhowtosucceedinallthreestagesofaninterview.14.5Identifythemostcommonemploymentmessagesthatfollowaninterview,andexplainwhenyouwoulduseeachone.SubmittingYourRésuméLO14.1Explainthepurposesofapplicationletters,anddescribehowtoapplytheAIDAorganizationalapproachtothem.WritingApplicationLettersSolicitedAdvertisedJobOpportunityClearJobQualificationsIncreasedCompetitionProspectingUnannouncedOpportunityUnclearJobQualificationsFewerCompetitorsTipsforApplicationLetters(1of2)ImpresswithKnowledgeandProfessionalismWriteYourLettertoaSpecificPersonClearlyIdentifytheOpportunityShowYouUnderstandtheCompanyExplainPotentialNegativesinSimpleTerms,ifNecessaryTipsforApplicationLetters(2of2)KeepYourMessageShortShowPersonality,butBeBusinesslikeDon’tRepeatRésuméInformationAdaptEachLettertoSpecificJobEffectiveApplicationLettersEmailedApplicationMessageUsingtheAIDAPlanforApplicationLettersFollowingUpafterSubmittingYourRésuméCommunicateProfessionallyFollowEmployer’sInstructionsObserveJobPosting’sCloseDateAskingFollow-UpQuestionsHasahiringdecisionbeenmade?Canyoutellmewhatwillhappennext?Whatisthecompany’stimeframe?CouldIfollowupinanotherweek?CanIprovideadditionalinformation?SummaryofDiscussion(1of6)Inthissection,wediscussedthefollowing:WritingApplicationLettersTipsforApplicationLettersUsingtheAIDAPlanforApplicationLettersFollowingUpafterSendingYourRésuméAskingFollow-UpQuestionsThenextsectionwillcoverUnderstandingtheInterviewProcess.UnderstandingtheInterviewProcessLO14.2Describethetypicalsequenceofjobinterviews,themajortypesofinterviews,andtheattributesemployerslookforduringaninterview.TheTypicalSequenceofInterviewsTheScreeningStageTheSelectionStageCommonTypesofInterviewsStructuredPanelBehavioralCaseOpen-EndedGroupSituationalStressInterviewMediaTelephoneVideoTelephoneInterviewsWhatEmployersLookforinanInterviewSuitabilityEducationWorkExperienceJob-RelatedTraitsOrganizationFitBackgroundAttitudesPersonalStyleSummaryofDiscussion(2of6)Inthissection,wediscussedthefollowing:TheTypicalSequenceofInterviewsCommonTypesofInterviewsTypicalInterviewMediaWhatEmployersLookForinanInterviewPreemploymentTestingandBackgroundChecksThenextsectionwillcoverPreparingforaJobInterview.PreparingforaJobInterview(1of2)LO14.3Listsixtasksyouneedtocompleteinordertoprepareforasuccessfuljobinterview.LearningAbouttheOrganizationInformationAbouttheCompanyOperationsMarketsChallengesInformationAbouttheManagersNamesandjobtitlesCommoninterestsOrganizationsPreparingforaJobInterview

(2of2)ThinkingAheadAboutQuestionsTypicalEmployerInterviewQuestionsWhat’sthehardestdecisionyou’vemade?What’syourgreatestweakness?Wheredoyouwanttobeinfiveyears?Whatdidn’tyoulikeaboutpreviousjobs?Tellmesomethingaboutyourself.Howdoyouspendyourfreetime?CommonInterviewQuestionsPlanningQuestionsofYourOwn(1of2)DemonstrateUnderstandingSteertheDiscussionEvaluatetheOpportunityMeetInterviewerExpectationsPlanningQuestionsofYourOwn

(2of2)BoostingYourConfidenceFocusonYourValuetotheCompanyEmphasizeYourPositiveAttributesHighlightYourIndividualStrengthsKnowHowYouCanHelptheEmployerPolishingYourInterviewStyleBuildYourCompetenceandConfidenceStagingMockInterviewsObservingYourNonverbalBehaviorImprovingYourSpeakingVoicePresentingaProfessionalImage(1of2)Neat“adult”hairstyleConservativebusinesssuit(formal)Businesscasualattire(lessformal)Limitedjewelry(menespecially)NovisibletattoosorpiercingsPresentingaProfessionalImage(2of2)Stylishbutprofessional-lookingshoesCleanhandsandtrimmedfingernailsLittletonoperfumeorcologneSubtlemakeup(forwomen)ExemplarypersonalhygieneBeingReadyWhenYouArrivePreparingYourRésuméDocumentationMobileDevicesTravelingKnowLocationPlanYourRouteSetTravelTimeWaitingReviewNotesBeProfessionalBeCourteousSummaryofDiscussion(3of6)Inthissection,wediscussedthefollowing:LearningAbouttheOrganizationThinkingAheadAboutQuestionsPlanningQuestionsofYourOwnBoostingYourConfidencePolishingYourInterviewStyleSummaryofDiscussion(4of6)PresentingaProfessionalImageBeingReadyWhenYouArriveThenextsectionwillcoverInterviewingforSuccess.InterviewingforSuccessLO14.4Explainhowtosucceedinallthreestagesofaninterview.TheWarm-UpStageMakingaGoodFirstImpressionPayingAttentiontoBodyLanguageBeingCourteousandProfessionalQuestion-and-AnswerStageAnsweringandAskingQuestionsListeningtotheInterviewerHandlingDiscriminatoryQuestionsAcceptableVersusPotentiallyDiscriminatoryInterviewQuestionsTheCloseConcludingtheInterviewGracefullyDiscussingSalaryRequirementsConsultingYourInterviewNotesSummaryofDiscussion(5of6)Inthissection,wediscussedt