Whatarethewaysofcurrencyexchangeandwhataretheiradvantagesanddisadvantages?一、情景導(dǎo)入Question1Question2WhatshouldaVIPservicestaffbearinmindwhenprovidingservices?Question3Whatistheprocessofcurrencyexchange？機(jī)場(chǎng)VIP服務(wù)的定義：AirportVIPserviceisanexclusiveserviceaimedathigh-endpassengers,aimingtoprovidethemwithamoreconvenient,comfortable,andpersonalizedtravelexperience.Thisservicecoversconvenientservicesfromcheck-in,securitychecks,luggagecheck-intoloungerest,aswellasadditionalservicessuchasshuttletransportation.二、重點(diǎn)講解圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用機(jī)場(chǎng)VIP服務(wù)的特點(diǎn):Personalizedservices個(gè)性化服務(wù)Advancedtreatment高級(jí)待遇Convenience便捷性Time-saving節(jié)省時(shí)間Highcost費(fèi)用相對(duì)較高圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用VIP服務(wù)操作流程:1.Bookingservice預(yù)訂服務(wù)：PassengersneedtomakereservationsforairportVIPservicesinadvanceandprovideaccurateflightandpersonalinformation.2.Arrivalreception到達(dá)接待：ThereceptionstaffwillwaitatthedesignatedlocationandguidethepassengertotheVIPlounge.3.Handlingprocedures辦理手續(xù)：Receptionistsassistpassengersinhandlingluggagecheck-in,securitychecks,andotherprocedurestoensuresmoothboarding.圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用4.Enjoymentofservices享受服務(wù)：passengerscanenjoypersonalassistance,refreshments,newspapersandmagazines,andotherservices,andgototheboardinggateunderthededicatedcarservice.5.Departurefromtheairport離開(kāi)機(jī)場(chǎng)：ifnecessary,luggageretrievalandshuttleservicescanbeprovidedtoensureconvenienttravelforpassengers.圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用BusinessServices01printing

07personalcomputerrental02photocopying06networkservices03fax05takingIDphotos04scan各國(guó)及地區(qū)貨幣美元U.S.DollarUSD英磅PoundGBP歐元EuroEUR日元JapaneseYenJPY圖片來(lái)源于網(wǎng)絡(luò)，僅做教學(xué)使用貨幣兌換的途徑Bank

銀行LicensedForeignCurrencyExchangeAgency

特許外幣兌換機(jī)構(gòu)OnlineCurrencyExchangePlatform

在線貨幣兌換平臺(tái)CurrencyExchangeMachine

貨幣兌換機(jī)兌換途徑優(yōu)點(diǎn)缺點(diǎn)銀行匯率穩(wěn)定，安全性高，業(yè)務(wù)覆蓋面廣手續(xù)費(fèi)可能較高，流程繁瑣，金額限制特許外幣兌換機(jī)構(gòu)兌換便捷，部分地區(qū)比銀行更常見(jiàn)匯率不穩(wěn)定，手續(xù)費(fèi)高，信譽(yù)和安全性稍遜在線貨幣兌換平臺(tái)兌換靈活，支持多種貨幣，操作便捷安全性問(wèn)題，需選擇可信賴(lài)平臺(tái)，存在網(wǎng)絡(luò)風(fēng)險(xiǎn)貨幣兌換機(jī)方便小額兌換，無(wú)需繁瑣手續(xù)匯率和手續(xù)費(fèi)較高，支持貨幣種類(lèi)有限，僅適用于小額兌換貨幣兌換流程1、PreliminarypreparationUnderstandexchangeratesandtrends---Chooseappropriateexchangechannels---Preparerelevantdocuments2、Onsiteoperationoronlineapplication

Fillouttheexchangeapplicationform---Verifyidentityandamount---Conductcurrencyexchange3、SubsequentprocessingConfirmcurrencyamountafterexchange---Keepexchangevoucher---FollowaccountdynamicsRestaurantandsnackbar(餐廳與小吃店)Cafeandbar(咖啡店和酒吧)Newsstandandbookstore（報(bào)刊亭與書(shū)店）Showers,bathsandstaffedrestrooms(淋浴間、浴室和人員的休息室)Playgroundforchildren(兒童游樂(lè)區(qū))Dutyfreeshops（免稅店）Massagechairandmovietheater（按摩椅與電影院）Commonleisureandentertainmentfacilitiesatairports:

ThefollowingaretypicalexamplesofCustomsDuty-FreeAllowanceinthemajorityofairportsallovertheworld.Duty-FreeAllowanceforChinaDuty-FreeAllowancefortheUSADutyFreeAllowanceforAustralia400cigarettesifstayingunder6months;600cigarettesifstayingover6months;2bottleseachnotexceeding0.75litersforstayinglessthan6months;4bottleseachnotexceeding0.75litersforstayingmorethan6months;Areasonablequantityofperfumeforpersonaluse.200cigarettes;1literofalcoholicbeverage.$900worthofgoods($450forpeopleunder18)includinggifts(giventoyouorintendedforothers),souvenirs,cameras,electronicequipment,leathergoods,perfumeconcentrates15,jewelry,watchesandsportingequipment;2.25litersofalcoholicbeveragesforeachpassengeraged18yearsorover;250cigarettesor250gramsofcigarsortobaccoproductsforeachpassengeraged18yearsorover.三、核心詞匯VIPloungeVIP貴賓室圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用VIPsecuritychannel貴賓安檢通道圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用businesscenter商業(yè)中心圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用discount折扣30%off打七折圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用budget預(yù)算圖片來(lái)源于網(wǎng)絡(luò)僅供教學(xué)使用1.HereisourVIPcheck-incounter/VIPsecuritychannel.

這里是我們的貴賓值機(jī)柜臺(tái)/貴賓安檢通道。2.TheVIPloungeoffersavarietyofservicesandamenities,including

freeWi-Fi,refreshments,andprivateworkareas.

VIP休息室提供多種服務(wù)和設(shè)施，包括免費(fèi)Wi-Fi、茶點(diǎn)以及私人工作區(qū)。四、高頻語(yǔ)句3.Howmanycopiesandwhatsizedoyouwant?

您想印多少?gòu)?什么規(guī)格?4.Mr.White,youcopied20A3,and15A4,anditcomesto40yuan

altogether.

懷特先生，您復(fù)印了20份A3紙的文件，15份A4紙的文件，一共是40元。5.YoucanaccessourWifiwithyourlaptopinthebusinesscenter.

您可以在商務(wù)中心用您自己的筆記本連入Wifi。四、高頻語(yǔ)句6.Whatkindofcurrencydoyouwanttochange?

您想要兌換哪種貨幣？7.What’stheexchangeratetoday?

今天的匯率是多少？8.Theexchangeratetodayis6.81yuantoonedollar.

今天的匯率是1美元可兌換6.81元人民幣。四、高頻語(yǔ)句9.Sorry,butyourchildisnotallowedtoplayheresinceheisunder

80cm.

抱歉，因?yàn)槟男『⑸砀卟蛔?0厘米，所以不能在這個(gè)區(qū)域玩耍。10.WehaveEnglishandChineseversionofthisbook.

這本書(shū)我們提供中英兩個(gè)版本。四、高頻語(yǔ)句11.

MayIrecommendsomeduty-freeitemsforyou？

我可以為您推薦幾款免稅商品嗎？12.

AccordingtotheentryrequirementsofAmerica，eachpassengers

cancarry200cigarettesintoAmerica.Soyoucanbuy1carton.

根據(jù)美國(guó)入境要求，每個(gè)旅客可以攜帶200支香煙入境。所以，您可以購(gòu)買(mǎi)一條。四、高頻語(yǔ)句13.

Theperfumeyouwantissoldout.Howaboutotherbrands?Theyare

alsoofgoodquality.

您想要的香水已售完，您再看看其他品牌的香水怎么樣？它們的品質(zhì)也很好。14.

Herearethedutyfreeitemsyouhavebought.Pleasecheckthemup.

這是您購(gòu)買(mǎi)的免稅商品，請(qǐng)您核對(duì)一下。15.Ifyoupaybythecreditcard，wemayneedyourpassportaswell.如果您使用信用卡付款，我們還需要您的護(hù)照。四、高頻語(yǔ)句手表品牌認(rèn)知五、知識(shí)拓展

愛(ài)彼AudemarsPiguet百達(dá)翡麗PatekPhilippe江詩(shī)丹頓VacheronConstantin勞力士Rolex卡地亞

Cartier化妝品品牌認(rèn)知六、知識(shí)拓展

圣羅蘭YvesSaintLaurent雅詩(shī)蘭黛

EsteeLauder

蘭蔻

Lancome香奈兒Chanel海藍(lán)之謎

LaMer

兌換貨幣技巧：1.換匯要適量,切忌一次換太多。2.不同國(guó)家,匯率不一樣。中國(guó)大陸一般實(shí)行統(tǒng)一匯率,就算收手續(xù)費(fèi)，也會(huì)扣在明處。目前在機(jī)場(chǎng)每筆交易另收50元手續(xù)費(fèi)。一般來(lái)說(shuō),星級(jí)酒店里換匯最不劃算，銀行最劃算。3.將當(dāng)?shù)夭涣魍ǖ呢泿艓稉Q時(shí)損失比流通的貨幣損失大。建議先兌換成美元再到當(dāng)?shù)貎稉Q。4.信用卡的每次換匯手續(xù)費(fèi)在1.5%左右(詳情參見(jiàn)各信用卡說(shuō)明書(shū))。5.在部分國(guó)家,使用旅行支票比使用現(xiàn)金更合適一些。五、知識(shí)拓展LindaisaVIPclerk.SheisreceivingAVIPpassenger.The