商務(wù)英語(yǔ)口語(yǔ)（基礎(chǔ)篇）ProjectThreeTheCustomerReceptionThecustomerreceptionisakeyprocessinbusiness.Whatisimportantwhenorganizingabusinessreception?Thefollowingaspectsareimportant,1.Tohaveagoodstart,thecompanyhostsawelcomepartyfortheguestsisnecessary.2.Letguestsenjoythespecialtastyfoodprovidedbylocalrestaurant.3.Entertainmentactivitieswillmaketheguestshaveapleasantbusinesstrip.4.Somesouvenirs,speciallytheuniquegiftswillimpresstheguestverydeeply.5.Ofcourse,thewayofintroducingtheguestsisveryimportant,learnmoreinformationaboutyourguestsanduseproperwaytointroduceyourgueststootherswillbehelpfulandpavethewayforfurthercommunicationbetweentwosides.ObjectivesMasterlanguagepointsBeingfamiliarwithrelatedexpressionsofaconferenceoratravelingagenda.b.Beingabletouselanguageskillstosuggestanagendaforaconferenceoratraveling.c.Beingfamiliarwithbasicdinner-relatedvocabulary.d.Beingabletodescribefoodandwaysofcooking.2.Masterprocedureofmeetingacustomerattheairport.b.arrangingaconferenceoratravelingagenda.c.makingachangeoftheconferenceorthetravelingagenda.d.usingsomecommunicationskillstohandleabusinessdinnerinreallife.3.Knowthetablemannersanddifferentdinningcultureacrosscountries.TaskTwoAgendaTaskOneMeetingattheAirportTaskThreeBanquetPart

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7BusinessCultureA1IfyourwerepickingupaforeigncustomerswhoareonabusinesstriptoChina,whattopicswouldyouliketotalkwithhim?Matchthefollowingwordsorphraseswiththepictures.A2sightseeing businesstalk businesslunchvisitingafactory martialarts BeijingoperaPart

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7BusinessCulture1.signboard標(biāo)志牌 2.meetsb.attheairport接機(jī) 3.flight飛行，航班，班機(jī) 4.smooth順利的 5.satisfactory令人滿意的 6.stay逗留，停留；逗留時(shí)間7.parkinglot停車場(chǎng)8.book預(yù)訂9.journey旅行；行程10.baggage行李A(yù)ctivity1LanguageAcquaintanceActivity2LanguageAcquaintance1.chat閑聊 10.inconvenient不方便的2.Yangtze長(zhǎng)江 11.receptiondesk接待處；前臺(tái)3.thethoroughfaretonineprovinces九省通衢 4.scenicspot旅游景點(diǎn) 5.historicsite古跡；歷史遺跡 6.YellowCraneTower黃鶴樓7.EastLake東湖8.considerate體貼的9.itinerary行程；旅行日程Part

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7BusinessCulture51324Youmustbefromtheheadoffice.您一定是從總部來(lái)的吧？I'mheretotakeyoutoouroffice.我來(lái)接您去我們公司。Thisway,please.這邊請(qǐng)。Didyouhaveaniceflight?一路上還順利吧？Letmehelpyouwithyourbags.我來(lái)幫您提包吧。6879Doyouhaveanycarry-onitems?您還有其他的隨身物品嗎？Thedriverisjustoutside.He’lltakeusbacktotheoffice.司機(jī)就在外面。他會(huì)把我們帶到公司。Therewillbesomeonetomeet／collect／pickupyouthenattheairport.到時(shí)候會(huì)有人到機(jī)場(chǎng)接你。We'llarrivethirtyminutesbehind／afterofschedule.我們會(huì)比預(yù)計(jì)的早到／晚到三十分鐘。10121113Howdoesthatschedulesoundtoyou?您覺得這樣安排可以嗎？Whatwouldyouliketoseewhileyou'rehere?您在這兒的這段時(shí)間想去哪兒看看？Isthisyourfirsttimetothiscity?您是第一次來(lái)這個(gè)城市嗎？Iwastoldyouwouldhavemyitinerary.有人告訴我，您有我的行程表。14161517Itoffersflexibleworkinghoursandgreatbenefits.公司給我們提供了靈活的工作時(shí)間和豐厚的福利待遇。Whatdoyouthinkofyourcompanysofar?目前為止，您對(duì)公司的感覺怎么樣？Thatcandefinitelybearranged.這個(gè)當(dāng)然可以安排。Icanbeyourtranslatorandtourguide.我可以當(dāng)您的翻譯兼向?qū)Аart

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7BusinessCulturePractice1InterpretationEnglishintoChinese（1）I'mheretomeetyouonbehalfoftheABCCompany.

我代表ABC公司來(lái)接您。（2）It'ssokindofyoutocomeheretomeetme.

你到機(jī)場(chǎng)接我，真是太好了。（3）Youmaytakearesttodayandwe'lltalkaboutourbusinesstomorrow.

今天您先好好休息，明天我們?cè)僬剺I(yè)務(wù)。（4）Ihopeyouaren'ttootiredaftersuchalongjourney.

經(jīng)歷長(zhǎng)途旅程后，希望您不會(huì)太累。（5）Haveyouhadapleasantjourney?

旅途愉快嗎？Practice1InterpretationChineseintoEnglish（1）抱歉，打擾一下，請(qǐng)問(wèn)您是英國(guó)百布利集團(tuán)（BiburySystm）的格林先生嗎?Excuseme,areyouMr.GreenfromBiburySystm?（2）一路上很順利，也很愉快，所以我一點(diǎn)也不覺得累。Thejourneywassmoothandpleasant,soIdidn'tfeeltiredatall.（3）有多少件行李？Howmanypiecesofluggagedoyouhave?（4）如果您準(zhǔn)備好了，我們最好現(xiàn)在出發(fā)去賓館。Ifyouareready,we'dbettergotothehotelnow.（5）請(qǐng)把您的行李放進(jìn)后備廂并確保沒有落下什么東西。Pleaseputyourluggageinthetrunkandmakesurethereisnothingmissing.A:Excuseme,areyouMr.BlackfromtheInternationalTradingCorp.?B:Yes,I'mJohnBlack.A:（1）_______________________________________.MynameisLinFang.

ImfromtheUnitedTextileCorporation.I'mheretomeetyou.B:（2）______________________.Ihavethefeelingthatwehaveknowneachotherforalongtime.A:Ofcourse.Wehavetalkedtoeachotherforsomanytimesovertelephone.（3）___________

_____________________,Mr.Black?B:Yes,theflightwassmooth.Theservicewasgood,too.A:I'mgladtohearthat!Doyouhaveallyourluggagehere?B:Yes,it'sallhere.Practice2WorkinPairsCompleteandpracticethefollowingconversationswithyourpartnerinturn.Conversation1AllowmetointroducemyselfGladtomeetyouDidyouhaveaniceflightA:Wehaveacaroverthereto（4）____________________________.B:That'sfine.A:Letmehelpyouwiththatsuitcase.B:Thanksalot.A:Shallwego,then？B:Yes,（5）____________________________________.A:Notroubleatall.Thisway,please.Practice2WorkinPairstakeyoutoyourhotelConversation1thankyouforallyourtroubleA:Hello,Mr.Wilson,hownicetoseeyouagain.（1）____________________________B:Fine,andyou？A:（2）________________________.OurmanagerMr.Wangaskedmetosayhellotoyou.Hemeanttocomeheretomeetyouinperson.Butsomeotherbusinessheldhimback,soheaskedmetocomeinhisplace.B:That'sexactly（3）____________.Idon'tthinkyouknowMr.Parker,myassociate.A:Howdoyoudo,Mr.Parker?MynameisMaPing.C:Howdoyoudo,MissMa?Practice2WorkinPairsConversation2Justfine,thanksHowhaveyoubeen?thesameA:Nicetomeetyou,Mr.Parker.（4）_______________________________________C:Yes,it'smyveryfirst.I'vebeenlookingforwardtovisitingyourbeautifulcountry.A:（5）______________________________________________C:Thankyou.I'msureIwill.A:Well,youmustbetiredafteryourlongflight.Ourcarisoutintheparkinglot.B:Fine.A:Let'sgo,please.Practice2WorkinPairsConversation2IsthisyourfirstvisittoChina?Ihopeyou'llhavepleasantstayhere.Practice3RolePlayMakedialoguesaccordingtothefollowingsituations.Thenroleplaythemwithyourpartner.YouareasecretaryfromTianjinLightIndustrialProductsImport&ExportCorporation.NowyouaretomeetMr.AndersonfromtheHarvardIndustryCorp.attheairport.YouareabusinessmanfromtheHarvardIndustryCorporation.ThisisyourfirstvisittoChinaandyouhaven’tseenyourhostbefore.Youaretogreetyourhostandintroduceyourselfappropriately.Feelfreetoaskyourhostquestions.SituationSituationPractice3RolePlay

StudentA:YouareLilyChen,thesecretaryofthepresidentofWuhanBoraTradingCompanyLtd.Mr.XuPeng.YourcompanyandDickensonElectricsCompanyfromGreatBritainaregoingtoreachadeal.Today,youaregoingtoWuhanTianheAirporttomeetMr.DaveArden,thesalesmanagerofDickensonElectricsCompanyandhisassistant,Mr.JerryHill.Youhaveneverseeneachotherbefore.NowyouseeMr.DaveArdenandaregoingtalktothem.Situation

StudentB:YouareMr.DaveArden,thesalesmanagerofDickensonElectricsCompany.You’vejustarrivedatWuhanTianheAirport.Nowyou'vejustgotoffandseethataladyholdingasignboardwithyournameandcountrynameonit.Youaregoingovertotalktoher.Practice3RolePlay

StudentA:YouarefromWuhanYangtzeFoodCompanyLtd.You’vejustreceivedMr.Smithandnowyouaresendinghimtothehotel.Onthewaytothehotel,youaskMr.Smithaboutthejourney,talkabouttheweatherfirstandthenthedevelopmentofWuhaninrecentyears.Youcantalkaboutalotofthingstokeeptheconversationgoing.Situation

StudentB:YouareMr.Smith.YoucometoWuhantohavebusinesstalkwithWuhanYangtzeFoodCompanyLtd.Therepresentativefromthatcompanymeetsyouattheairportandthendrivesyoutothehotel.Onthewaytothehotel,youaretalkingalotwithhim.Practice4“i+1”PracticeStudentswillworkingroupsof5～6andhaveadiscussiononthefollowingquestions：Whenyoumeetawesternerforthefirsttime,what'stheproperwaytogreetothers?Whenyoumeetawesternerforthefirsttime,what'stherighttitleyoumayuse?Whenyoumeetawesternerforthefirsttime,whatmayyoutalkaboutwithhimorher?Part

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7BusinessCultureExcuseme!AreyouMr.RiberyfromFrance?不好意思，請(qǐng)問(wèn)您是來(lái)自法國(guó)的列貝利先生嗎?01040203Thankyouformeetingmeattheairport.謝謝您來(lái)機(jī)場(chǎng)接我。How'syourflight?／Howwasyourflight?旅途順利嗎?Ihopeyou'llhaveapleasantstayhere.希望你在這兒過(guò)得愉快。567Ourcarisoutintheparkinglot.Shallwegotothehotel?我們的車停在外面停車場(chǎng)。我們?nèi)ゾ频臧?？Pleasecomethisway.

這邊請(qǐng)。HaveyoueverbeentoWuhanbefore?您以前來(lái)過(guò)武漢嗎?08TheYangtze,theworld'sthirdlongestriveranditslargestbranchHanRivermeetinWuhanandcutthecityintothreeparts:Hankou,HanyangandWuchang,namely,threetownsofWuhan.世界第三長(zhǎng)河長(zhǎng)江和它的最大支流漢水在武漢交匯，把武漢分成三部分：漢口、漢陽(yáng)和武昌，即武漢三鎮(zhèn)。09Andithasaconvenienttransportationnetworkleadingtootherpartsofthecountry,soit’scalledthethoroughfaretonineprovinces.這兒有著便利的交通網(wǎng)絡(luò)可以通向全國(guó)各地，所以被稱作“九省通衢”。It'ssoconsiderateofyou.您考慮得太周到了。10131211Youmustbetiredafteryourlongflight.長(zhǎng)途旅行之后，您一定很累了。Wehavetalkedtoeachotherforsomanytimesovertelephone.我們已經(jīng)通過(guò)很多次電話了。Itisapleasantplacetovisitaswellastodobusiness.這是個(gè)既適合做生意又適合旅游的好地方。141516Wouldyouliketotakealookattheitinerarywe'vearrangedforyou?您要不要看看我們?yōu)槟才诺男谐棠?？Ifthere'sanythinginconvenientforyou,pleaseletmeknow.如有任何不便，請(qǐng)立即告知我。Let'sgetoffandgotothereceptiondesk.我們下車去前臺(tái)吧。Part

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7BusinessCultureRateyourprogressafterlearningthetask,usingthefollowingSelf-Evaluationtable.ObjectivesExcellentMediumPassFail1.LanguageProficiency

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7BusinessCultureHowtoMakeSmallTalk

Whenyoumeetothersontheway,onthecar,evenonthelift,makingsmalltalksmaybeaverygoodwaytofillthesilenceorbreakuptheembarrassingsituation.Butsmalltalkmaybeabigchallengetosomepeople.Thenthefollowingtipsmaybeofsomehelptoyou.1.Practice.Conversewitheveryoneyoucomeacross:cashiers,waiters,peopleyou’reinlinewith,neighbors,co-workersandkids.Chatwithfolksunlikeyourself,fromseniorstoteenstotourists.2.Readeverything:cookbooks,newspapers,magazines,reviews,productinserts,maps,signsandcatalogs.Everythingisasourceofinformationthatcanbediscussed.3.Forceyourselftogetintosmalltalksituations,likedoctors’waitingrooms,cocktailpartiesandofficemeetings.Acceptinvitations,orhostyourowngathering.4.Immerseyourselfinculture,bothhighandlow.Television,music,sports,fashion,artandpoetryaregreatsourcesofchat.Ifyoucan'tstandShakespeare,thattooisagoodtopicfortalk.5.Keepajournal.Writedownfunnystoriesyouhear,beautifulthingsyousee,quotes,observations,shoppinglistsandcallsyoumade.Thatstoryofthelong-distanceoperatormisunderstandingyoucouldbecomeanopeningline.Talktoyourselfinthemirror.Makearandomlistoftopicsandseewhatyouhavetosayonthesubjects.Baseball,Russia,butter,hip-hop,shoes…themorevariedyourlist,thebetter.6.Expandyourhorizons.Gohomeanewway.Trysushi.Playpinball.Goonline.Paintawatercolor.Bakeapie.Trysomethingneweveryday.7.Beabetterlistener.Didyourbossjustsayshesuffersfrommigraines(偏頭痛)?Didyourdoctorjusthavetwins?Theseareopportunitiesformakingsmalltalk.8.Workonconfidence,overcomingshynessandanyfeelingsofstagefright.Remember,themoreyouknow,themoreyoucantalkabout.Part

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7BusinessCultureA1.Workinpairs.Herearesometipsonwritinganagendaforameeting,readthemaloudanddiscusswithyourpartnerformoredetails.Giveyouragendaatitle.1Writeascheduleoutliningthemainelementsofthemeeting.4Includewho,whereandwheninformationintheheader.2Writeabriefstatementofthemeetingobjective(s).3Allocatetimeinthescheduleforanyspecialguests.5LeaveextratimeattheendofthemeetingforQ&A.6Checktheagendaforerrorsbeforedistributingit.7A2.TrytomakeascheduleforabusinessmanwhowannaresearchtheclothingindustryinChinaPart

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7BusinessCultureActivity1LanguageAcquaintance1.agenda日程 6.workmanship工藝，做工2.drawup擬定，起草 7.awiderangeof范圍廣泛的3.proceed進(jìn)行 8.drawnworkplant抽紗工廠4.atyourdisposal聽從你的安排 9.businessscope經(jīng)營(yíng)范圍5.garment服裝 10.outings旅行，游覽Activity2LanguageAcquaintance1.settlein安頓 6.productionsite生產(chǎn)地2.tentative臨時(shí)的 7.workshop工廠3.takealook看一下 8.pushback推遲4.session會(huì)話，交談 9.comeintomind想到5.staff工作人員 10.fitsth.into使合乎……的時(shí)間Part

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7BusinessCulture（1）I'lldrawup／workout／make／setaroughscheduleforyou.

我會(huì)為你制定一份大致的時(shí)間安排表。（2）How'smyscheduleshapingupforthismorning.

我今天上午的日程是怎么安排的？（3）What'sontheagendafortheafternoon?

今天下午的日程是怎么安排的？（4）Whatelseisontoday'sagenda?

今天的日程還有什么安排？（5）Letmetakealookatyourschedule.

我看一下您的日程。（6）YourtriptoTorontoisallprepared.

你去多倫多的行程準(zhǔn)備好了。（7）Haveyougotanythingfixeduptonight?

您今晚有什么事嗎？（8）We'llleaveeverythinguptoyou.

我們會(huì)為您準(zhǔn)備好一切。（9）Youdon'thaveanythingscheduledtoday.

今天沒有給您安排任何事情。（10）Ineedagoodresttorecoverfromthejetlag.

我需要好好休息一下，以便從時(shí)差中恢復(fù)過(guò)來(lái)。（11）YourmeetingwithMr.Jackwillbepushedback／advancedto9:00tomorrowmorning.

你和杰克先生會(huì)晤的時(shí)間將推遲／提前到明早九點(diǎn)。（12）Therearefewdaysarrangedforsightseeing.

有幾天觀光的時(shí)間。（13）Ifpossible,couldyouarrangeavisittoyourfactorytomorrow?

如果可能的話，明天你能安排我參觀工廠嗎？（14）I'dlikeyoutobookmeonaflighttoSingapore,fornextMonday.

我想你幫我預(yù)定一張下周一飛往新加坡的機(jī)票。（15）At12:00,youaremeetingMr.WhiteforlunchatBangkokRestaurant.十二點(diǎn)，您將在曼谷餐廳與懷特先生共進(jìn)午餐。（16）At2:10p.m.,youandtheotherexecutiveswillhaveavideo-conferencewiththeheadoffice.下午兩點(diǎn)十分，您和其他主管將與總部進(jìn)行視頻會(huì)議。Part

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7BusinessCulture我是來(lái)征求您對(duì)未來(lái)三天日程安排的意見的。Practice1Interpretation12345We'vedrawnupatentativeprogramforthefollowingfivedays,pleasehavealookatit.我們草擬了一個(gè)接下來(lái)五天的初步行程計(jì)劃，請(qǐng)您過(guò)目。Themeetingisgoingtobeattwoo'clocktomorrowafternooninthemultifunctionalconferenceroom.CouldyoupleaseputoffthebusinesstalktoTuesday,Aug.1st?CouldyoupleaseputoffthebusinesstalktoTuesday,Aug.1st?Inthiscase,I'llmakesomeminorchangestomeetyourneed.會(huì)議將于明天下午兩點(diǎn)在多功能會(huì)議室舉行。我是來(lái)征求您對(duì)未來(lái)三天日程安排的意見的。你能不能把商務(wù)會(huì)談推遲到星期二，八月一日？EnglishintoChineseIhavebookedtheflighttoBangkokat10:00a.m.onMarch19foryou.Practice1Interpretation12345如果您不介意的話，我現(xiàn)在想和你討論一下日程安排。Ifyoudon'tmind,I'dliketodiscusstheschedulewithyounow.這只是暫時(shí)的安排，如有必要的話您可做些更改。有沒有可能把會(huì)面時(shí)間改到周一？下周我要去澳大利亞出差，請(qǐng)為我做一份行程安排。我已經(jīng)為你預(yù)定了三月十九日上午十點(diǎn)飛往曼谷的航班。Thisisonlyatemporaryarrangementandyoucanmakesomechangesifnecessary.IamgoingtoAustraliaonbusinessnextweek.Pleasemakeascheduleforme.IsitpossibletochangethemeetingtoMonday?ChineseintoEnglishA:Mr.Wang,theInvitationLetterhasbeensenttoCanadabyexpressmailthismorning.B:Good.Nowitis（1）_______________todraftanagendaforthereception.A:Quiteright.B:Theywill（2）__________onAprill0th.It’sThursday.YouandIwillmeetthemattheairport.Letthemhavearestthatafternoonat（3）___________.Thenwewillhaveadinnerpartythatevening.A:OK.Letme（4）________________somenotes.AdinnerpartyonApril10th.B:WecanstartourtalksonApril11th.Mm...First,weshouldclearuptheproblemslikethecostofpersonneltrainingandspareparts.A:Andthecurrentcontractisabout10daysexpire.B:Right.Second,（5）__________anewcontract.Third,discussthepossibilityandfeasibilityoffoundingajointventureonElectronics.Practice2WorkinPairsCompleteandpracticethefollowingconversationswithyourpartnerinturn.timeforusarrivehoteltakedowndiscuss Conversation1A:OK.I’vetakenthemdown.B:Thetalksshouldbefinished（6）______twodays.ThentheywillgototheSpringFairtohavealook.Thatwilltakeatleastoneday.A:Well,（7）__________________________ourfactory?B:Aftertheycomebackfromthefair,canyouaccompanythemanddosomeinterpretationjob?A:Noproblem.Iwill.B:Well,howaboutsomerecreations?（8）_______________________________A:Noproblem.Ithinktheactivitiesshouldbearrangedattheweekend.I’llsortthemoutandletyouandthemknow.Practice2WorkinPairsCompleteandpracticethefollowingconversationswithyourpartnerinturn.inwhenwilltheyvisitCouldyouarrangethat?Conversation1Practice2WorkinPairsA:Goodafternoon,Mr.Smith.（1）___________________________togiveyoutherundownofyouritinerarynow?B:Yes.Please（2）___________,Annie.A:Mr.Smith,youwill（3）___________________PudongAirportonJuly10thandIhave（4）___________youintotheHolidayInnHotelinShanghai.B:Wait,Annie.Didn’tyou（5）___________yesterdaythatyouwouldbooktheHiltonHotelforme?A:Yes,butIam（6）_________tosaythatit’sfullybooked,soIhave（7）___________anotherinthesameclassforyou.WillitbeOK?Conversation2Wouldyoulikemecomeinarriveat bookedtellmesorrychosen Practice2WorkinPairsB:Fine,thanks.Please（8）___________.A:Duringthenexttwodays,youwillgototheConventionHalltovisitthefair.OnJuly13th,youwillhaveameetingwithMr.ZhouinthemorningandMs.Huangintheafternoon.Herearetheiraddressesand（9）_______________________.Thenextdayyouwillflybackhome.B:Verygood,Annie.Inaddition,pleasesendafaxtoYongFengCompanyinformingChrisZhouaboutmyschedule,sothathemaycontactmeduringmystayinChina.A:（10）_______________,sir.Iwillsenditrightaway.goonConversation2telephonenumbers OfcoursePractice3RolePlayMakedialoguesaccordingtothefollowingsituations.Thenroleplaythemwithyourpartner.Situation1YouareaChinesehostandyourpartnerisaBritainvisitingcustomer.You'vedrawnupa5-dayitineraryforhim.You'rediscussingitwithhimnow.Theitineraryincludes:a.Haveagoodrestinthehotelonthefirstday.b.Awelcomedinnerpartywillbeheldonthefirstevening.c.Businesstalksduringthenexttwodays.d.Sightseeing,shopping,watchingPekingopera,tastinglocalfoodandsoon.Practice3RolePlay

Thisisthefirsttimeforyourclient,Mr.Smith,tocometoBeijing.Afteryoursuccessfulbusinessnegotiations,you'dlikehimtogotosomeinterestingplacesforarelaxation.Nowyou'rediscussingthesightseeingschedulewithhim.Situation2Practice3RolePlay

Mr.SmithfromthePacificMachineryCompanyisduetomeetMr.LiofABCCompanyat2o'clocktomorrowafternoon,nowhewantstoadvancethetimeofmeetingbecauseofdutycallsattheheadquarter,hehastotakeanearlierflightbacktoToronto.Situation3Practice3RolePlay

Workingroupoffour.Makeameetingagenda(suchasregistration,discussingtheopeningpositionsforthenewbranch,consideringthefourapplicantsforthepostofG.M.,proposednextmeetingdate,adjournmenttime).Arepresentativefromeachgroupcanreportyouragendatothewholeclassandthenthewholeclasscandecidewhichoneisthebest.Situation4Practice4“i+1”PracticeOliviaMillerisgoingonabusinesstriptoBombay,sheisdiscussinganitinerarywithhersecretary,Linda.Thefollowingistheitinerary.

Monday,October3rd6:30p.m.cartoLondonHeathrow,Terminal49:55p.m.BAFlight139toBombay11:15p.m.ArriveBombay,transfertohotelTuesday,October4th2:00p.m.MeetingwithMr.ShahWednesday,October5thAlldayTourofnewplantinBombayandmeetingwithdirectorsThursday,October6th1:15a.m.BAflight138toLondonHeathrow6:25a.m.ArriveLondonHeathrow3:00p.m.salesmeeting,London

OliverMiller

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TriptoBombayPart

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7BusinessCultureIsitconvenientforyourightnow?您現(xiàn)在方便嗎？I'mheretodrawupanagendaforyouduringyourstayhereinXiamen.我是來(lái)為您制定一份在廈門的時(shí)間安排表。Nobettertimethannow.現(xiàn)在剛剛好。Howwouldyouliketoproceedwiththenegotiations?您認(rèn)為這次談判該如何進(jìn)行？0102030405Wearehereatyourdisposal.隨時(shí)聽候您的差遣。Thenlet'sgetdowntobusinesstomorrow.我們明天再談生意吧。Sinceyou'reinterestedinawiderangeofourgarments,Ihaveplannedtwodaysforthediscussions.既然您對(duì)我們的服裝如此感興趣，我已經(jīng)計(jì)劃了兩天的討論。Wewilltalkaboutyourrequirementsindetail.我們將詳細(xì)談?wù)勀囊?。Wewillarrangesomeotheroutingsbetweenthesebusinessactivitiessothatyouareabletofeelthecharmofthisseasidecity.我們將在這些商務(wù)活動(dòng)期間安排一些其他的郊游活動(dòng)，讓您感受到這個(gè)海濱城市的魅力。0607080910ThechangeinBeijingissoamazing.北京的變化真是太大了。Icouldn'tagreewithyoumore.非常贊同您的觀點(diǎn)。Youarestillasconsiderateasever.您還是一如既往的體貼周到。We'veworkedoutatentativescheduleforyou.我們已經(jīng)為您制訂了一個(gè)初步計(jì)劃。Yourmeetingwiththeproductionstaffisscheduledat4:00p.m.您和生產(chǎn)人員的會(huì)議計(jì)劃安排在下午4點(diǎn)。1112131415I'llscheduleyourvisittotheworkshopsforthisafternoon.我會(huì)安排您今天下午去車間。I'llpushbackyourmeetingwithLiuYanto9:00tomorrowmorning.我會(huì)把您和劉艷的會(huì)面推遲到明早九點(diǎn)。Ifanythingelsecomestomind,letmeknowandI'lltrytofititintoyourschedule.如果您還想到其他問(wèn)題，請(qǐng)告訴我，我會(huì)盡量放進(jìn)您的計(jì)劃中。What'stheschedulefortomorrow?明天的計(jì)劃如何？We'vedrawnupatentativeprogramforthefollowingfivedays,pleasehavealookatit.我們草擬了一個(gè)接下來(lái)五天的初步方案計(jì)劃，請(qǐng)您過(guò)目。1617181920CouldyoupleaseputoffthebusinesstalktoTuesday,Aug.1st?你能不能把商務(wù)會(huì)談推遲到星期二，八月一日？Ifyoudon'tmind,I'dliketodiscusstheschedulewithyounow.如果您不介意的話，我現(xiàn)在想和你討論一下日程安排。Canyouaccompanythemanddosomeinterpretationjob?你能陪他們?nèi)?，并做些口譯工作嗎？Thisisonlyatemporaryarrangementandyoucanmakesomechangesifnecessary.這只是暫時(shí)的安排，如有必要的話您可做些更改。Wouldyoulikemetogiveyoutherundownofyouritinerarynow?你希望我詳細(xì)解釋下您的行程嗎？21222324Part

1Warm-upPart

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ActivitiesPart

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7BusinessCultureRateyourprogressafterlearningthetask,usingthefollowingSelf-Evaluationtable.ObjectivesExcellentMediumPassFail1.LanguageProficiency

2.MannerPerformance

3.RolePerformance

4.BusinessInformation&Knowledge

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7BusinessCultureHowtoCreateanEffectiveAgenda

You'reresponsibleforplanningyourprojectmeetingthismonth.Arrggh!!Whattodo?Nowyouunderstandhowimportantanagendaistotheeffectivenessofthemeeting,butdon'tknowhowtocreateone.Breatheeasy!Allyouhavetodoisfollowthestepsoutlinedbelow.

1.

Sendane-mailstatingtherewillbeameeting,thegoalofthemeetingaswellastheadministrativedetailssuchaswhenandwhereitwillbe.Askthoseinvitedtoacceptordeclinethemeeting