?？粕虅沼⒄Z題庫及答案

一、單項選擇題（總共10題，每題2分）1.Whichofthefollowingisthecorrectwaytoaddressalettertoacompanypresident?A.DearMr.PresidentB.DearPresidentC.DearMr.Smith,PresidentD.DearPresidentSmithAnswer:B2.Inabusinessmeeting,whatisconsideredpooretiquette?A.GreetingeveryonewithafirmhandshakeB.LookingatyourwatchfrequentlyC.ListeningactivelytoothersD.OfferingabusinesscardtoeachparticipantAnswer:B3.Whichofthefollowingisacommontermforabusinessdocumentthatoutlinesacompany'sgoalsandstrategies?A.MemoB.InvoiceC.BusinessPlanD.ResumeAnswer:C4.Whenwritingabusinessemail,whichsubjectlineismosteffective?A.HiB.MeetingonFridayC.ImportantUpdateonProjectXD.CheckthisoutAnswer:C5.Whatisthebestwaytofollowuponajobapplication?A.SendatextmessageB.CallthehiringmanagerC.EmailathankyounoteD.DonotfollowupatallAnswer:C6.Inabusinesspresentation,whichofthefollowingisimportanttoavoid?A.ClearandconciseslidesB.UsingtechnicaljargonC.EngagingwiththeaudienceD.PracticingthepresentationbeforehandAnswer:B7.Whichofthefollowingisaproperwaytorefertoafemaledoctorinabusinessletter?A.Dr.SmithB.Ms.SmithC.Dr.Mrs.SmithD.Dr.Smith,MDAnswer:B8.Whatisthepurposeofabusinesscard?A.ToprovideadiscountonproductsB.ToserveasamealticketC.ToexchangecontactinformationD.TouseasabookmarkAnswer:C9.Inabusinessnegotiation,whichofthefollowingisakeyskill?A.BeingoverlyaggressiveB.ListeningtotheotherpartyC.RefusingtocompromiseD.MakingpersonalattacksAnswer:B10.Whichofthefollowingisacommonmistakeinbusinesswriting?A.UsingaformaltoneB.BeingtooinformalC.ProofreadingthedocumentD.IncludingaclearcalltoactionAnswer:B二、多項選擇題（總共10題，每題2分）1.Whichofthefollowingarecommonelementsinabusinessletter?A.SalutationB.BodyC.ClosingD.SignatureAnswer:A,B,C,D2.Whataresomeexamplesofbusinessetiquetteinameeting?A.BeingpunctualB.AvoidingsideconversationsC.DressingappropriatelyD.UsingacellphoneduringthemeetingAnswer:A,B,C3.Whichofthefollowingaretypesofbusinessdocuments?A.MemoB.InvoiceC.ResumeD.CatalogAnswer:A,B,C,D4.Whataresometipsforwritinganeffectivebusinessemail?A.UseaclearsubjectlineB.BeconciseC.UseaformaltoneD.IncludeapersonalstoryAnswer:A,B,C5.Whichofthefollowingareimportantskillsforabusinesspresentation?A.PublicspeakingB.UsingvisualaidsC.KnowingtheaudienceD.ReadingfromnotesAnswer:A,B,C6.Whataresomecommonmistakesinbusinesswriting?A.PoorgrammarB.BeingtooinformalC.NotproofreadingD.UsingtoomanytechnicaltermsAnswer:A,B,C,D7.Whichofthefollowingareproperwaystofollowuponajobapplication?A.EmailathankyounoteB.CallthehiringmanagerC.SendaLinkedInmessageD.DonotfollowupatallAnswer:A,B,C8.Whataresomekeyelementsofabusinessplan?A.CompanydescriptionB.MarketanalysisC.FinancialprojectionsD.ManagementteamAnswer:A,B,C,D9.Whichofthefollowingarecommonmistakesinabusinessnegotiation?A.BeingoverlyaggressiveB.NotlisteningtotheotherpartyC.RefusingtocompromiseD.MakingpersonalattacksAnswer:A,B,C,D10.Whataresometipsforeffectivebusinesscommunication?A.BeclearandconciseB.UseaformaltoneC.ListenactivelyD.BeempatheticAnswer:A,B,C,D三、判斷題（總共10題，每題2分）1.Itisacceptabletouseslanglanguageinabusinessemail.False2.Abusinesslettershouldalwaysbewritteninthefirstperson.False3.Itisimportanttobringapenandpapertoabusinessmeeting.True4.Abusinesscardshouldbehandedoverwiththerighthand.True5.Itisacceptabletocheckyourphoneduringabusinesspresentation.False6.Abusinessplanshouldbeupdatedregularly.True7.Itisimportanttofollowuponajobapplicationwithinoneweek.True8.Abusinessnegotiationshouldalwaysbebasedoncompromise.False9.Itisacceptabletousehumorinabusinessletter.False10.Abusinessemailshouldalwaysbeansweredwithin24hours.False四、簡答題（總共4題，每題5分）1.Whatarethekeyelementsofabusinessletter?Answer:Thekeyelementsofabusinessletterincludeasalutation,body,closing,andsignature.Thesalutationshouldbeformal,suchas"DearMr.Smith,".Thebodyshouldbeclearandconcise,outliningthepurposeoftheletter.Theclosingshouldbeprofessional,suchas"Sincerely,".Thesignatureshouldincludethesender'snameandcontactinformation.2.Whataresometipsforeffectivebusinesscommunication?Answer:Sometipsforeffectivebusinesscommunicationincludebeingclearandconcise,usingaformaltone,listeningactively,andbeingempathetic.Itisimportanttoavoidusingslanglanguageandtoproofreadallwrittencommunication.Inabusinessmeeting,itisimportanttobepunctual,avoidsideconversations,anddressappropriately.3.Whataresomecommonmistakesinabusinessnegotiation?Answer:Somecommonmistakesinabusinessnegotiationincludebeingoverlyaggressive,notlisteningtotheotherparty,refusingtocompromise,andmakingpersonalattacks.Itisimportanttoapproachanegotiationwithacollaborativemindset,focusingonfindingamutuallybeneficialsolution.4.Whataresomekeyelementsofabusinessplan?Answer:Somekeyelementsofabusinessplanincludeacompanydescription,marketanalysis,financialprojections,andmanagementteam.Thecompanydescriptionshouldoutlinethemissionandvisionofthecompany.Themarketanalysisshouldidentifythetargetmarketandcompetition.Thefinancialprojectionsshouldincluderevenueandexpenseforecasts.Themanagementteamshoulddescribetheexperienceandexpertiseofthekeypersonnel.五、討論題（總共4題，每題5分）1.Discusstheimportanceofbusinessetiquetteinaprofessionalsetting.Answer:Businessetiquetteiscrucialinaprofessionalsettingasithelpstocreateapositiveandrespectfulworkenvironment.Itincludesbeingpunctual,dressingappropriately,andusingpolitelanguage.Properetiquettealsoinvolveslisteningactively,avoidingsideconversations,andbeingrespectfulofothers'opinions.Byadheringtobusinessetiquette,professionalscanbuildtrustandcredibilitywithcolleagues,clients,andcustomers.2.Discusstheroleofabusinessplaninstartinganewbusiness.Answer:Abusinessplanplaysavitalroleinstartinganewbusinessasitprovidesaroadmapforsuccess.Itoutlinesthecompany'sgoals,strategies,andfinancialprojections.Abusinessplanhelpstoattractinvestorsandsecurefundingbydemonstratingtheviabilityofthebusiness.Italsoservesasaguideformanagingoperationsandmakinginformeddecisions.Withoutawell-definedbusinessplan,anewbusinessmaystruggletostayontrackandachieveitsobjectives.3.Discusstheimportanceofeffectivecommunicationinabusinesssetting.Answer:Effectivecommunicationisessentialinabusinesssettingasitensuresthatinformationissharedaccuratelyandefficiently.Ithelpstoavoidmisunderstandings,resolveconflicts,andbuildstrongrelationships.Effectivecommunicationalsofosterscollaborationandteamwork,enablingemployeestoworktogethe