第1題Whichofthefollowingrepresentsoneoftherewardsofbeingamanager?AoperatingwithlimitedresourcesBreceivingrecognitionintheorganizationCmotivatingworkersinchaoticsituationsDdoingdutiesthataremoreclericalthanmanagerial第2題Theuniversalityofmanagementmeansthat________.AallmanagersinallorganizationsperformthefourmanagementfunctionsBallmanagersinallorganizationsperformthesamequantityofmanagerialfunctionsCallmanagersinallorganizationsperformmanagerialfunctionsinsimilarwaysDanymanagercanworkinanyorganizationandperformanymanagementfunction第3題Conceptualskillsinvolve________.Amanagingemployeeswhousetoolstoproducetheorganization'sproductsBcommunicatingwithcustomersCthinkingaboutabstractandcomplexsituationsDinspiringenthusiasmandtrustamongemployees第4題Managerswithgood________knowhowtocommunicate,motivateandleadtogetthebestoutoftheirpeople.AhumanskillsBconceptualskillsCtechnicalskillsDempiricalskills第5題Whichofthefollowingistrueconcerningthethreemanagerialskills?ATechnicalskillstendtobemostimportantformiddle-levelmanagers.BConceptualskillsaremostimportantforlower-levelmanagers.CHumanskillsremainequallyimportanttoalllevelsofmanagement.DTechnicalskillsincreaseandconceptualskillsdecreaseinimportanceasamanagerclimbstheorganizationalchart.第6題Understandingbuildingcodeswouldbeconsidereda(n)________skillforabuildingcontractor.AhumanBtechnicalCconceptualDempirical第7題Whichofthefollowingskillstendtobemoreimportantforfirst-linemanagerssincetheymanageemployeeswhoproducetheorganization'sproduct?AhumanBtechnicalCconceptualDempirical第8題Technicalskillsinclude________.AexperiencegainedbyexperimentsthatareusedinperformingmanagerialtasksBjobspecificknowledgeneededtoproficientlyperformworktasksCtheabilitytoworkwellwithindividualsandgroupsDskillsmanagersusetothinkandtoconceptualizeaboutabstractandcomplexsituations第9題Theprocessofmonitoring,comparing,andcorrectingiscalled________.AcontrollingBplanningCleadingDorganizing第10題Motivatingsubordinatesisprimarilyassociatedwiththemanagementfunctionof________.AplanningBorganizingCleadingDcontrolling第11題Establishingstrategiesforachievingorganizationalgoalsisapartofthe________function.AleadingBcoordinatingCplanningDorganizing第12題Today,thebasicmanagementfunctionshavebeencondensedto________.Aplanning,organizing,commanding,andcoordinatingBplanning,organizing,coordinating,andcontrollingCplanning,organizing,commanding,andcontrollingDplanning,organizing,leading,andcontrolling第13題________involvesensuringthatworkactivitiesarecompletedefficientlyandeffectivelybythepeopleresponsiblefordoingthem.ACommandingBManagingCPlanningDOrganizing第14題Managerswithtitlessuchasregionalmanager,projectleader,ordivisionmanagerare________.Afirst-linemanagersBtopmanagersCproductionmanagersDmiddlemanagers第15題Intraditionallystructuredorganizationsmanagerscanbeclassifiedasfirst-linemanagers,middlemanagers,ortopmanagers.第1題Theoriginalsourceofanorganization'scultureusuallyreflects________.AthepresentconditionsinwhichtheorganizationfunctionsBthecompositionofitsproductiveworkforceCthedegreeofsuccessthattheorganizationhasachievedDthevisionormissionoftheorganization'sfounder第2題Organizational________typicallycontainnarrativesaboutsignificanteventsorpeopleintheorganization.AstoriesBritualsClanguageDmaterialartifacts第3題________isaprocessthathelpsnewemployeeslearntheorganization'swayofdoingthings.AExternalizationBSocializationCDeculturationDTransculturation第4題________hasbeendescribedasthesharedvalues,principles,traditions,andwaysofdoingthingsthatinfluencethewayorganizationmembersact.ACorporatehierarchyBBusinessconfigurationCOrganizationcultureDIndustrialpsychology第5題Theterm________isusedtocollectivelyrefertoanyconstituenciesinanorganization'senvironmentthatareaffectedbyitsdecisionsandactions.AcompetitorsBshareholdersCunionsDstakeholders第6題Ifthecomponentsofanorganization'senvironmentchangefrequently,theorganizationisoperatingina________environment.AstableBsecureCdynamicDconstant第7題Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty?AdegreeofchangeanddegreeofcomplexityBdegreeofchangeanddegreeofvolumeCdegreeofcomplexityanddegreeofimpactDdegreeofimpactanddegreeoftiming第8題Whichofthefollowingisadisadvantageofhavingastrongorganizationalculture?AhighemployeeturnoverBdecreasedorganizationalperformanceClowloyaltytowardstheorganizationDinabilitytorespondtochangingconditions第9題ThesoccerleagueinEnglandisnotoriousforthenumberofteammanagersfiredoverthecourseofasingleseason,whichstandsatnofewerthaneightmanagersonaverage,owingtopoorteamformandconsequently,poorresults.Itisevidentfromthisinformationthattheleagueendorsesa(n)________viewofmanagement.AsymbolicBomnipotentClaissez-faireDdemocratic第10題Corporateritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.第11題Instrongorganizationalcultures,employeeshavelittleknowledgeofcompanyhistoryorheroes,whatisimportantispresentperformance.第12題Adynamicandsimpleenvironmentischaracterizedbythegreatestlevelofenvironmentaluncertainty.第13題Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization'ssuccessorfailure.第14題Anorganization'scompetitorsandemployeesareconsideredtobestakeholderswhoareaffectedbytheorganization'sdecisionsandactions.第15題Environmentaluncertaintylooksatthenumberofcomponentsinanorganization'senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthosecomponents.Chapter3Homework第1題Acountrywherepeoplelooktothefutureandvaluethriftandpersistenceissaidto________.AhaveanindividualisticattitudeBhavealong-termorientationCbenurturingDbeachievementoriented第2題WhichofthefollowingdimensionsoftheGlobalLeadershipandOrganizationalBehaviorEffectivenessprogramissimilartoHofstede'snurturingdimension?Ain-groupcollectivismBhumaneorientationCfutureorientationDinstitutionalcollectivism第3題Christopher,whoisbasedintheU.S.hasbeenofferedachancetoworkinThailand.Hefindsthatinthissocietypeopleareexpectedtolookafterothersintheirfamily(ororganization)andprotectthemwhentheyareintrouble.Thissocietytendstosupport________.AcollectivismBparochialismCindividualismDmonotheism第4題Acountrywith________iscomfortablewithrisksandistoleranttowardsdifferentbehaviorandopinions.AlowuncertaintyavoidanceBshort-termorientationClowpowerdistanceDperformanceorientation第5題GeertHofstede'sresearchfoundthatcountriesvariedon________dimensionsofnationalculture.AelevenBfiveCsevenDnine第6題A________economyisoneinwhichresourcesareprimarilyownedandcontrolledbytheprivatesector.AfreemarketBplannedCcommandDtechnocratic第7題Whichofthefollowingarrangementsinvolvesthegreatestcommitmentofresourcesandposesthegreatestamountofrisk?AexportingBfranchisingCforeignsubsidiaryDglobalsourcing第8題Whichofthefollowingisamethodthatcompaniesmightadoptinordertoincreasetheirdirectforeigninvestment?AexportingBglobalsourcingCstrategicalliancesDlicensees第9題Adamhasbeenhiredbyanorganizationthathasapartnershipwithaforeigncompany.Boththepartnersshareresourcesandknowledgewhiledevelopingnewproducts.Adam'sorganizationhasformeda________.AlicensingcompanyBfranchisingcompanyCstrategicallianceDforeignsubsidiary第10題Aglobalcompanyreflectsthe________.AregiocentricattitudeBethnocentricattitudeCgeocentricattitudeDpolycentricattitude第11題Aglobalmind-setreferstoattributesthatallowaleadertobeeffectiveincross-culturalenvironments.第12題Onlywhenacountry'spolitical/legalenvironmentisunstableorrevolutionaryisitofconcerntomanagers.第13題NorwayisamemberoftheEuropeanUnion.第14題Managerswithapolycentricattitudetendtovieweveryforeignoperationasdifficultandhardtounderstand.第15題Managerswithanethnocentricattitudedonottrustforeignemployeeswithkeydecisionsortechnology.Chapter4Homework第1題Accordingtotheclassicalviewofsocialresponsibility,management'sonlysocialresponsibilityistomaximizeprofits.第2題Accordingtothesocioeconomicview,managers'socialresponsibilitiesgobeyondmakingprofitstoincludeprotectingandimprovingsociety'swelfare.第3題Whenafirmengagesinsocialactionsbecauseofitsobligationtomeetcertaineconomicandlegalresponsibilities,itissaidtobesociallyresponsive.第4題Inwhichoneofthestagesofmoraldevelopmentdoindividualssticktorulestoavoidphysicalpunishmentandfollowrulesonlywhendoingsoisintheirimmediateinterest?ApreconventionalstageBconventionalstageCprincipledstageDpost-conventionalstage第5題Normanisasticklerforfollowingtherulesbecauseheissurehewillbecaughtandpunishedifhedoesn't.WhatisNorman'slevelofmoraldevelopment?ApreconventionalBconventionalCprincipledDpost-conventional第6題Atthe________levelofmoraldevelopment,ethicaldecisionsrelyonmaintainingexpectedstandardsandlivinguptotheexpectationsofothers.ApreconventionalBconventionalCprincipledDpost-conventional第7題________representbasicconvictionsaboutwhatisrightandwrong.ADogmasBValuesCPrinciplesDBeliefs第8題Thephrase"Mywordismybond"islikelytobespokenbysomeoneatthe________stageofmoraldevelopment.ApreconventionalBconventionalCprincipledDpost-conventional第9題Atthe________levelofmoraldevelopment,individualsdefinemoralvaluesapartfromtheauthorityofthegroupstowhichtheybelongorsocietyingeneral.ApreconventionalBconventionalCprincipledDunconventional第10題Pharmacistswhodeclinetodispensedrugsthatcauseabortionsarefunctioningatthe________stageofmoraldevelopment.ApreconventionalBconventionalCprincipledDunconventional第11題Johnisofferedanattractiveincentivetostealsensitiveinformationabouthiscompany'swealthyinvestmentcustomers.WhichoneofthefollowingstatementsbestreflectsJohn'sthoughtsifheisatthepreconventionallevelofmoraldevelopment?AIfIdogothroughwiththeact,Iwillbelettingdownmymanagerandcoworkersbadly.BMyjobistoprotecttheinformationthatthiscompanydealsinandIshouldnotviolatemyduties.CIamliabletobecriminallyprosecutedformyinvolvementinstealingtheinformation.DGoingthroughwiththisactwouldbehighlyunfairnotjusttotheclient,butalsotomyemployers.第12題Ifyouruniversitywaspayingminimumwagewhennecessaryandapplyingtheminimumlegalstandardstoitsemployees'workenvironment,itwouldbesaidtohavefulfilledits________.AsocialobligationBsocialresponsibilityCsocialresponsivenessDsocialexpectation第13題Undertheconceptof________,theorganizationdoeswhatisrequiredbythe________.Asocialresponsibility;competitivemarketBsocialresponsiveness;governmentCsocioeconomics;environmentDsocialobligation;law第14題The________viewofsocialresponsibilityholdsthatmanagement'sonlysocialresponsibilityistomaximizeprofits.AsocioeconomicBclassicalCsocioculturalDneoclassical第15題The________viewisthatmanagement'ssocialresponsibilitygoesbeyondmakingprofitstoincludeprotectingandimprovingsociety'swelfare.AsociotechnicalBsocioeconomicCsocioculturalDsociopoliticaChapter5Homework第1題Topexecutivesaremainlyinvolvedin________planning.AfunctionalBoperationalCstrategicDdepartmental第2題Whichofthefollowingisthelaststepingoalsetting?AReviewtheorganization'smissionorpurpose.BDeterminethegoalsindividuallyorwithinputfromothers.CWritedownthegoalsandcommunicatethemtoallwhoneedtoknow.DReviewresultsandwhethergoalsarebeingmet.第3題A________isabroadstatementofanorganization'spurposethatprovidesanoverallguidetowhatorganizationalmembersthinkisimportant.AmissionBproposalCprojectDpreamble第4題Well-writtengoalsare________.AwrittenintermsofactionsratherthanoutcomesBjustofreachCeasilyachievedDclearastoatimeframe第5題________isaprocessofsettingmutually-agreedupongoalsandusingthosegoalstoevaluateemployeeperformance.AManagementbyobjectivesBTraditionalgoalsettingCManagementbyobservationDManagementbyexception第6題A________isanintegratednetworkofgoalsinwhichtheaccomplishmentofgoalsatonelevelservesasthemeansforachievingthegoals,orends,atthenextlevel.AreversepyramidBmeans-endschainCbottom-upladderDprocesssequence第7題Aproblemassociatedwithtraditionalgoalsettingisthat________.Athenarrowlydefinedgoalsinhibitamanager'sabilitytointerpretthemBthehighdegreeofrelianceonemployeesfordevelopinggoalsisnotsuitedtomanysituationsCclarityislostasthegoalsmaketheirwaydownfromthetopoftheorganizationtolowerlevelsDitpromotesthegrowthofaflatterorganizationalstructureandthreatensorganizationalefficiency第8題Whichofthefollowingisanexampleofastandingplan?Aaretailchain'splantocountertheentryofanewcompetitorBaplandevelopedtoaddressasudden,unanticipatedsurgeindemandCafireescapepolicyestablishingpracticestobefollowedinanemergencyDaplantocopewithradicalchangesinthepoliticalenvironment第9題Mostcompany'sgoalscanbeclassifiedaseither________or________.Astrategic;financialBoperational;tacticalCsocial;economicDstrategic;operational第10題Lining,Inc.isasportswearandequipmentmanufacturerthatservesamultitudeofsportsdisciplines.WhichofthefollowingstatementsfromLiningwouldbethebestexampleofastrategicgoal?AatenpercentincreaseinaverageannualsalesBasevenpercentincreaseinaverageannualincomeCachievingareturnoninvestmentof17percentDacceleratinggrowththroughfocusedexecution第11題Dynamicenvironmentsrequireaflatterorganizationalhierarchyinordertoplaneffectively.第12題Inanuncertainenvironment,managersshoulddevelopplansthatarespecific,butflexible.第13題Thefirststepingoalsettingistoevaluateavailableresources.第14題Directionalplansareclearlydefinedandleavenoroomforinterpretation.第15題Long-termplansarethosewithatimeframebeyondthreeyears.Chapter6Homework第1題Whichofthefollowingstrategiesinvolvesacostadvantageoradifferentiationadvantageinanarrowsegment?AflexibilitystrategyBfocusstrategyCfunctionalstrategyDleadershipstrategy第2題Acompanythatcompetesbyofferinguniqueproductsthatarewidelyvaluedbycustomersisfollowinga________.AleadershipstrategyBdifferentiationstrategyCfocusstrategyDfunctionalstrategy第3題Acostleadershipstrategyrequiresafirmto________.AmaintainthelowestcoststructureBbeuniqueinitsproductofferingCaimatacostadvantageinanichemarketDmatchitscompetitionintermsofcosts第4題Whichofthefollowingisacompetitiveforceunderthefiveforcesmodel?ApastrivalrywithcompetitorsBpredictablechangesinthemarketCverticalintegrationDthreatofsubstitutes第5題Inanorganization,thesingleindependentbusinesseswhichformulatetheirowncompetitivestrategiesareknownas________.AstrategicgrowthunitsBstrategicbusinessunitsCfocusunitsDserviceunits第6題A________strategyisusedtodealwithminorperformanceproblems.Ithelpsanorganizationstabilizeoperations,revitalizeorganizationalresourcesandcapabilities,andpreparetocompeteonceagain.AturnaroundBstabilityCgrowthDretrenchment第7題Organizationsgrowbyusingstrategiesof________.Aconcentration,integration,ordiversificationBconcentration,integration,orstabilizationCintegration,diversification,ordifferentiationDintegration,diversification,orfunctionalization第8題A________strategydetermineswhatbusinessesacompanyisinorwantstobein,andwhatitwantstodowiththosebusinesses.AcompetitiveBfunctionalCfocusDcorporate第9題Top-levelmanagersareresponsiblefor________strategies.AdifferentiationBcorporateCcompetitiveDfunctional第10題Withinanorganization,thesingleindependentbusinessesthatformulatetheirowncompetitivestrategiesareknownasstrategicbusinessunits.第11題Aturnaroundstrategyisatypeofrenewalstrategyusedwhenanorganizationisinserioustrouble.第12題IfBurgerKingweretobuyoutMomandPop'sBurgers,BurgerKingwouldbegrowingbyverticalintegration.

第13題Evaluatinganorganization'sintangibleassetsispartofconductinganinternalanalysisinthestrategicmanagementprocess.第14題Thefirststepinthestrategicmanagementprocessisanalyzingtheexternalenvironment.第15題TheBCGmatrixevaluatesanorganization'svariousbusinessestoidentifywhichonesofferhighpotentialandwhichonesdrainorganizationalresources.Chapter7Homework第1題Iftopmanagersmakekeydecisionswithlittleinputfrombelow,thentheorganizationis________.AnotmechanisticBmoredecentralizedCnotformalizedDmorecentralized第2題The________determinesthenumberoflevelsandmanagersinanorganization.AdelegationofauthorityBunityofcommandCchainofcommandDspanofcontrol第3題________referstotherightsinherentinamanagerialpositiontotellpeoplewhattodoandtoexpectthemtodoit.AResponsibilityBLiabilityCBureaucracyDAuthority第4題Adisadvantageof________departmentalizationispoorcommunicationacrossthedifferentgroups.AgeographicBfunctionalCprocessDcustomer第5題

________departmentalizationisbasedontheproductorcustomerflowthroughtheorganization.AProductBFunctionalCProcessDCustomer第6題Departmentalizationbasedon________groupsjobsonthebasisofterritoryorphysicallocation.AcustomerBproductCgeographyDprocess第7題Incaseoffunctionaldepartmentalization,jobsaregroupedaccordingto________.AtasksBterritoriesCproductlinesDcustomerflow第8題Theprocessofgroupingjobstogetherisknownas________.AdepartmentalizationBcentralizationCformalizationDdecentralization第9題Whichofthefollowingstatementsaccuratelydefinesworkspecialization?AItisthebasisofgroupingjobstogether.BIndividualemployeesspecializeindoingpartofanactivityratherthantheentireactivity.CItisthelineofauthorityextendingfromupperorganizationallevelstothelowerlevels.DItclarifieswhoreportstowhom.第10題Theprocessofdividingworkactivitiesintoseparatejobtasksisknownas________.AworkspecializationBdifferentiationCchainofcommandDspanofcontrol第11題Organizationaldesignisaprocessthatinvolvesdecisionsabout________.Aworkspecializationandcost-leadershipBchainofcommandandspanofcontrolCcentralizationanddifferentiationDdepartmentalizationanddiversification第12題________istheformalarrangementofjobswithinanorganization.ADepartmentalizationBOrganizationaldesignCOrganizationalstructureDWorkspecialization第13題Anorganicorganizationstrictlyadherestothechain-of-commandprincipleandhasasmallspanofcontrol.第14題Inhighlyformalizedorganizations,employeeshavemorediscretioninhowtheydotheirwork.第15題Employeeempowermentgivesemployeesmoreauthoritytomakedecisions.Chapter8Homework第1題AccordingtotheJCM,whichjobcharacteristicleadstoanemployeeexperiencingresponsibilityforoutcomesofhisorherwork?AtasksignificanceBautonomyCfeedbackDskillvariety第2題Theequitytheoryproposesthat________.Aofferingemployeespartofthecompany'sshares,orequity,motivatesthemtodotheirbestbecausetheirperformancedirectlytiesinwiththecompany'sBemployeesexpectthatexertingagivenamountofeffortwillleadtoacertainlevelofperformanceandwillbedemotivatedifthatdoesnothappenCanemployeecompareshisorherjob'sinput–outcomesratiowiththatofrelevantothersandthencorrectsanyinequityDemployeesaremorelikelytoshowinitiativeatworkiftheyaremoreinvolvedindecisionsthataffecttheirwork第3題The________ofworkdesignsaysthatemployeesaretakingtheinitiativetochangehowtheirworkisperformed.AsocialmodelBproactiveperspectiveCjobcharacteristicsmodelDrelationalperspective第4題Injobstoday,employeesrelymoreandmoreonthosearoundthemforinformation,advice,andassistance."Whichofthefollowingapproachestojobdesignbestreflectsthisstatement?AtherelationalperspectiveofworkdesignBthejobcharacteristicsmodelC

theproactiveperspectiveofworkdesignDhighinvolvementworkpractices第5題WhichofthefollowingistrueaboutHerzberg'stwo-factortheory?AHerzbergbelievedthatthefactorsthatledtojobsatisfactionwerethesameasthosethatledtojobdissatisfaction.BTomotivatepeople,Herzbergsuggestedemphasizingthehygienefactorsofajob.CHerzberg'stheoryhasinfluencedhowwecurrentlydesignjobs.DAccordingtoHerzberg,removingdissatisfyingcharacteristicsfromajobwillinvariablymakethatjobmoresatisfyingandmotivating.第6題McGregor'sTheoryXassumesthatemployees________.AneedtobecloselycontrolledtoworkeffectivelyBenjoyworkCseekoutandacceptresponsibilityDexerciseself-direction第7題AccordingtoMaslow'shierarchyofneedstheory,aperson'sneedsforself-respect,autonomy,achievement,status,recognition,andattentionconstitutehis________needs.AsafetyBphysicalCsocialDesteem第8題The________elementinthedefinitionofmotivationisameasureofintensity,drive,andvigor.ApersistenceBconformanceCenergyDdirection第9題Jobenlargementreferstothehorizontalexpansionofajobbyincreasingjobscope.第10題Makingjobssmallerandmorespecializedisthemosteffectivewayofmotivatingemployees.第11題Thetermjobdesignreferstothewaytasksarecombinedtoformcompletejobs.第12題ResearchclearlyindicatesthattheTheoryYmanagerismoreeffectiveinmotivatingemployeesthantheTheoryXmanager.第13題FrederickHerzbergfoundthatwhenemployeesweredissatisfied,theytendedtociteextrinsicfactorsarisingfromthejobcontextsuchascompanypolicyandadministration,supervision,interpersonalrelationships,andworkingconditions.第14題Joseph,alinemanagerataplant,believesthathisworkershavelittledriveandwillnotworkunlesspushedbyhim.Therefore,hecloselymonitorsandcontrolstheirworkandpullsupthosewhodonotmeethisstandards.JosephisaTheoryYmanager.第15題Thedefinitionofmotivationhasthreekeyelements:energy,direction,andpersistence.Chapter9Homework第1題Fiedlerwouldexpectthatthebestleadershipstylewasafunctionof________.Aleader-memberrelations,taskstructure,andpositionpowerBformalauthority,productionprocess,andpersonalityofemployeesCchainofcommand,relationships,andpowerDtypeoforganization,personalityofleader,andeducationofemployees第2題AccordingtoRobertHouse'spath-goaltheory,asupportiveleaderletssubordinatesknowwhat'sexpectedofthem,schedulestheworktobedone,andgivesspecificguidanceonhowtoaccomplishtasks.第3題RobertHouseassumedthatleaderscanchangeleadershipstylesdependingonthesituation.第4題Acharismaticleaderislikelyseenasbeingself-confidentandinfluential.第5題Personswhoareabletoinfluenceothersandwhopossessmanagerialauthorityaretermed________.AentrepreneursBleadersCorganizersDvisionaries第6題Traittheoryignores________.AphysicaltraitsofleadersBthebehavioralaspectsofhonestyandintegrityCtheinteractionsofleadersandtheirgroupmembersaswellassituationalfactorsDthefactthatleadersshouldbeabletocreatevisionsandsolveproblems第7題Whichofthefollowingdescribestheleadershipstyleinwhichtheleadergenerallygivesthegroupcompletefreedomtomakedecisionsandcompletetheworkinwhateverwayitseesfit?AculturalstyleBautocraticstyleCdemocraticstyleDlaissez-fairestyle第8題AccordingtotheUniversityofIowabehavioralstudies,groupmembers'satisfactionlevelsweregenerally________.AhigherunderanautocraticleaderinthelongrunBimprovedwhentheleaderwasproductionorientedCmaintainedwhentheleaderwasautocraticintheshortrunDhigherunderademocraticleaderthanunderanautocraticone第9題AccordingtotheOhioStatestudies,the________dimensionofleaderbehaviorisdefinedastheextenttowhichaleaderhasjobrelationshipscharacterizedbymutualtrustandrespectforgroupmembers'ideasandfeelings.AinitiationBconsiderationCculturalDphysical第10題ResearchbyFiedleruncoveredthreecontingencydimensionsthatdefinethekey________.AsituationalfactorsfordeterminingleadereffectivenessBfollowerfactorsfordeterminingleadereffectivenessCleaderbehavioralstylefactorsfordeterminingleadereffectivenessDsituationalfactorsfordeterminingfollowereffectiveness第11題Thedegreetowhichthejobassignmentsareformalizedandprocedurizedisthe________contingencydimensionidentifiedbyFiedler.ApositionpowerBsubordinatematurityCtaskstructureDcentralization第12題AccordingtoHerseyandBlanchard,ahightask-lowrelationshipsituationcallsforthe________leadershipstyle.AdelegatingBtellingCparticipatingDselling第13題Whichofthefollowingleadershipstylesdescribesaleaderwhoprovidesbothdirectiveandsupportivebehavior?AtellingBsellingCparticipatingDdelegating第14題Whichleadershiptheorybelievesthataleader'sjobistoassistfollowersinattainingtheirgoalsandtoensurethattheirgoalsarecompatiblewiththegoalsofthegroupororganization?AFiedler'sTheoryBContingencyTheoryCLeaderParticipationModelDPathGoalTheory第15題Whichofthefollowingisthetypeofpowerapersonhasbecauseofhisorherpositionintheformalorganizationalhierarchy