2025年港科廣行政英文筆試及答案

一、單項(xiàng)選擇題（總共10題，每題2分）1.Whichofthefollowingisakeyfunctionofmanagement?A.PlanningB.LeadingC.ControllingD.Alloftheabove2.Theprocessoforganizingpeopleandresourcestoachieveacommongoalisknownas:A.DelegationB.Decision-makingC.CoordinationD.Motivation3.Whichtheorysuggeststhatemployeesaremotivatedbyfairnessintheirtreatment?A.Maslow'sHierarchyofNeedsB.Herzberg'sTwo-FactorTheoryC.McGregor'sTheoryXandTheoryYD.ExpectancyTheory4.Theprimarypurposeofabudgetisto:A.AllocateresourcesB.ControlcostsC.SetgoalsD.Alloftheabove5.Whichofthefollowingisacharacteristicofasuccessfulteam?A.CleargoalsB.EffectivecommunicationC.DiversityD.Alloftheabove6.Theprocessofevaluatingperformanceandprovidingfeedbackisknownas:A.PerformanceappraisalB.GoalsettingC.TrainingD.Motivation7.Whichofthefollowingisapartofthestrategicplanningprocess?A.SettingobjectivesB.AnalyzingtheenvironmentC.DevelopingstrategiesD.Alloftheabove8.Theconceptof"stakeholders"refersto:A.EmployeesB.CustomersC.ShareholdersD.Alloftheabove9.Whichofthefollowingisacommonmethodfordecision-makinginorganizations?A.BrainstormingB.SWOTanalysisC.Cost-benefitanalysisD.Alloftheabove10.Theprocessofchanginganorganization'scultureisknownas:A.CulturaltransformationB.OrganizationaldevelopmentC.RestructuringD.Downsizing二、填空題（總共10題，每題2分）1.Theprocessofsettingobjectivesanddeterminingthebestcourseofactiontoachievethemiscalled________.2.Theabilitytoinfluenceotherstoworktowardsacommongoalisknownas________.3.Aplanthatoutlinestheorganization'slong-termgoalsandstrategiesisa________.4.Thebeliefthatemployeesareinherentlylazyandneedtobecontrolledisknownas________.5.Theprocessofdividingworkamongmembersofateamiscalled________.6.Theevaluationofanemployee'sperformanceagainstsetstandardsiscalled________.7.Theanalysisofanorganization'sinternalandexternalenvironmentisknownas________.8.Theindividualsorgroupswhohaveaninterestintheorganizationarecalled________.9.Theprocessofidentifyingandevaluatingalternativesolutionstoaproblemiscalled________.10.Theintegrationofvariousorganizationalactivitiestoachieveadesiredoutcomeisknownas________.三、判斷題（總共10題，每題2分）1.Managementisprimarilyconcernedwithplanningandcontrolling.2.Effectivecommunicationisessentialforsuccessfulteamperformance.3.Herzberg'sTwo-FactorTheorysuggeststhatemployeesaremotivatedbybothhygienefactorsandmotivators.4.Abudgetisonlyusefulforlargeorganizations.5.Diversitywithinateamcanleadtobetterdecision-making.6.Performanceappraisalisonlynecessaryforhigh-performingemployees.7.Strategicplanningisashort-termprocess.8.Stakeholdersareonlyinterestedinfinancialreturns.9.Brainstormingisaneffectivemethodfordecision-makinginorganizations.10.Organizationaldevelopmentisaone-timeprocess.四、簡(jiǎn)答題（總共4題，每題5分）1.Describethefourfunctionsofmanagementandhowtheyareinterconnected.2.ExplainthedifferencebetweenMaslow'sHierarchyofNeedsandHerzberg'sTwo-FactorTheory.3.Discusstheimportanceofeffectivecommunicationinorganizationalsettings.4.Outlinethekeystepsinthestrategicplanningprocess.五、討論題（總共4題，每題5分）1.Howcananorganizationfosterapositiveworkculture?2.Whatarethechallengesofmanagingadiverseworkforce,andhowcantheybeaddressed?3.Discusstheroleoftechnologyinmodernorganizationalmanagement.4.Howcananorganizationensurethatitsstrategicplansareeffectivelyimplemented?答案和解析一、單項(xiàng)選擇題答案1.D2.C3.B4.D5.D6.A7.D8.D9.D10.A二、填空題答案1.Planning2.Leadership3.Strategicplan4.TheoryX5.Delegation6.Performanceappraisal7.Environmentalanalysis8.Stakeholders9.Decision-making10.Coordination三、判斷題答案1.True2.True3.True4.False5.True6.False7.False8.False9.True10.False四、簡(jiǎn)答題答案1.Thefourfunctionsofmanagementareplanning,organizing,leading,andcontrolling.Planninginvolvessettingobjectivesanddeterminingthebestcourseofaction.Organizinginvolvesarrangingresourcesandtasks.Leadinginvolvesinfluencingotherstoworktowardsgoals.Controllinginvolvesmonitoringperformanceandmakingadjustments.Thesefunctionsareinterconnectedasplanningsetsthedirection,organizingallocatesresources,leadingmotivatespeople,andcontrollingensureseverythingisontrack.2.Maslow'sHierarchyofNeedssuggeststhatemployeesaremotivatedbyahierarchyofneeds,startingfrombasicphysiologicalneedstoself-actualization.Herzberg'sTwo-FactorTheorystatesthatemployeesaremotivatedbyhygienefactors(e.g.,salary,workingconditions)andmotivators(e.g.,recognition,achievement).ThemaindifferenceisthatMaslow'stheoryfocusesonahierarchy,whileHerzberg'stheorydifferentiatesbetweenhygienefactorsandmotivators.3.Effectivecommunicationiscrucialinorganizationalsettingsasitensuresclarity,alignment,andcollaborationamongemployees.Ithelpsinsettingexpectations,resolvingconflicts,andfosteringapositiveworkenvironment.Poorcommunicationcanleadtomisunderstandings,inefficiencies,andreducedproductivity.4.Thekeystepsinthestrategicplanningprocessincludesettingobjectives,conductinganenvironmentalanalysis,developingstrategies,implementingplans,andevaluatingperformance.Settingobjectivesinvolvesdefiningwhattheorganizationwantstoachieve.Conductinganenvironmentalanalysisinvolvesanalyzinginternalandexternalfactors.Developingstrategiesinvolvescreatingplanstoachieveobjectives.Implementingplansinvolvesputtingstrategiesintoaction.Evaluatingperformanceinvolvesmonitoringprogressandmakingadjustments.五、討論題答案1.Anorganizationcanfosterapositiveworkculturebypromotingopencommunication,recognizingandrewardingemployees,providingopportunitiesforprofessionaldevelopment,andcreatingasupportiveandinclusiveenvironment.Leadershipplaysacrucialroleinsettingthetoneandvaluesoftheorganization.2.Managingadiverseworkforcecanbechallengingduetodifferencesinbackgrounds,perspectives,andcommunicationstyles.Challengesincludepotentialconflicts,communicationbarriers,andresistancetochange.Thesecanbeaddressedbypromotingculturalawareness,providingdiversitytraining,andfosteringaninclusiveenvironmentwhereallemployeesfeelvaluedan