ThreatLabz

2025_AISecurity

Report

?2025Zscaler,Inc.Allrightsreserved.

Table_of

·ExecutiveSummary3·KeyFindings4AIandMLUsageTrends6

Superchargedsocialengineering29

AI-drivenmalwareandransomwareacrosstheattackchain30

AgenticAI:thenextfrontierinautonomousAI—and

attackvectors31

Contents_

Casestudy:HowthreatactorsareexploitinginterestinAI33

TheEvolvingScopeofAIRegulations35

AIThreatPredictionsfor2025-202637

·BestPracticesforSecureEnterpriseAIAdoption39

5stepstosecurelyintegrateGenAItools40

·HowZscalerDeliversZeroTrust+AI42

Underthehood:Zscaler’sAIsecurityanddataadvantage42

AcomprehensiveapproachtoAIsecurity43

LeveragingAIsecurityacrosstheattackchain46

·ResearchMethodology48

AboutThreatLabz48

AboutZscaler48

AI/MLtransactionsoverview6

BlockedAI/MLtransactions12

DatalosstoAI/MLapps13

AIusagebyindustry14

Industryspotlights15

ChatGPTusagetrends19

AIusagebycountry20

EMEAinsights21

APACinsights22

·EnterpriseAIRisksandReal-WorldThreatScenarios23

CorerisksofenterpriseAIadoption23

DeepSeekandopen-sourceAI:theriskoffrontier

modelsinyourpocket25

5promptstodeception:DeepSeek-generatedphishingpage27

AI'sgrowingroleincyberthreats29

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.2

Executive

Summary_

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.3

Anotheryearinthestillnew“eraofAI”hascomeandgone,markedbygame-changingadvancements,risingadoptionacrossindustries,andhigh-profilechallenges.

Enterprisesnowseeartificialintelligence(AI)andmachinelearning(ML)asessentialforgrowth,drivingefficiency,smarterdecision-making,andfasterinnovation.Ontheotherhand,AIadoptionbringsserioussecurityrisks,fromunsanctionedusage(“shadowAI”)todataexposure.Even

moreconcerning,threatactorsseemtohavetheupperhandasthey

weaponizethesesametoolstoamplifyattacks.Whatoncerequiredskillnowtakesminimalefort.Whatoncetookhoursnowtakesseconds.

Thisshiftwasonfulldisplayin2024.GenAIbecameacybercriminal’ssocialengineeringmachine.Today,phishingemailsmimictrusted

colleagueswitheerieaccuracy.Deepfaketechnologyturnsvoicesandvideosintoweaponsofdeception.

In2025,thepowerandperilsofAIloomlargerthanever.ThreatactorswillcontinuetopushtheboundariesofAI’smaliciouscapabilities.Yet,AIisn’tjustenablingattacks—it’salsonowacriticallineofdefense,

poweringthefightagainsttheseattacks.

TheZscalerThreatLabz2025AISecurityReportexaminesthemany

facetsofAIincybersecurity,fromAI/MLadoptiontoAI-driventhreatsandsecuritycapabilities.

Analyzing536.5billiontransactionscapturedacrosstheZscalerZero

TrustExchange?fromAI/MLtoolsbetweenFebruaryandDecember2024,ThreatLabzdiscoveredbothsurprisingandunsurprisingshiftsinusagetrendsbyenterprisesworldwide.

ChatGPTdrovethemostAI/MLtransactions,makingupnearlyhalfofthetotalvolume.Fromanindustryperspective,theFinance&InsuranceandManufacturingverticalsdrovethemosttransactionsastopadoptersofAI.However,increasedadoptiondidn’tmeanunfetteredaccess:a

largepercentageofAI/MLtransactionswereactivelyblocked.

Beyondusagetrends,ThreatLabzdiscoveredreal-worldthreatscenariosfromAI-enhancedphishingtofakeAIplatforms.Thisreportalso

exploresrecentdevelopmentsinareasthatwillundoubtedlyinluenceAIin2025andbeyond,includingagenticAI,theemergenceofDeepSeek,andtheevolvingregulatorylandscape.

AsAI/MLcapabilitiesevolveandthethreatstheyenablegrow,the

imperativeisclear,moresophisticated,strongsecuritycontrols,zero

trustarchitecture,andAI-powereddefensesarenolongeroptional—

they’reessential.Keepreadingformoreinsightsandactionablestrategies

tohelpyourorganizationsecurelyadoptAIwhilestayingaheadofAI-driventhreats.

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.4

Findings

Key_

ThreatLabzanalyzed536.5billionAIandMLtransactionsintheZscalercloudfromFebruary2024–December2024.Thekeyfindingsthatfollowarebasedondataspanningvaryingtimeperiods*forcomparativeanalysis.

Enterprisesblocked59.9%ofallAI/MLtransactions,

relectingconcernsaroundAIdatasecurityandthe

stepscompaniesaretakinginshapingtheirapproachestoAIgovernance.

AI/MLtoolusagesawanexponentialriseyear-over-year,with36xmoretransactions(+3,464.6%)from800+

AI/MLapplicationsintheZscalercloud,highlightingtheexplosivegrowthinenterpriseinterestanddependenceonthesetechnologies.

ChatGPTisalsothemost-blockedAIapplicationamongknownapplications,followedbyGrammarly,Microsoft

Copilot,QuillBot,andWordtune,reinforcinggrowing

interestandcautionwhenitcomestoAI-poweredwritingandproductivityassistantsinenterprisesettings.

ChatGPTremainsthetopapplicationbytransactionvolume,accountingfornearlyhalfofallAI/MLtransactions(45.2%)fromknownapplications,despiteongoingdebatesoveritssecurityimplications.

*Timeperiodvariations:

?“Year-over-year”percentagechangescomparedatafromApril–December2024andthesameperiodin2023.

?Country-andregion-specificfindingsarebasedondatacollectedbetweenJuly–December2024.

TheZscalerZeroTrustExchangetracksChatGPTtransactionsindependentlyfromotherOpenAItransactionsatlarge.

EnterprisesaresendingsignificantvolumesofdatatoAItools,withatotalof3624TBtransferredbyAI/MLapplications.

TheFinance&InsuranceandManufacturingindustriesgeneratethemostAI/MLtraffic,with28.4%and21.6%shareofallAI/MLtransactionsintheZscalercloud,respectively,followed

byServices(18.5%),Technology(10.1%),Healthcare(9.6%),andGovernment(4.2%),showingthatAIadoptionvariessignificantlyacrossindustries.

Thetop5countriesgeneratingthemostAI/ML

transactionsaretheUnitedStates,India,UnitedKingdom,Germany,andJapan.

AIcontinuestoamplifycyberrisks,fueledbyadvancementsindeepfaketechnology,emergingopensourceAImodels,andautonomousattackautomation—undoubtedlymakingthreatsmoreadaptive,targeted,anddifficulttodetect.

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.5

AIandML_

UsageTrends

AI/MLtoolusagesurgedgloballyin2024,withenterprisesintegratingAIintooperationsandemployeesembeddingitindailyworklows.Zscalertracked

morethan800AI/MLapplicationsintheZscalercloud,aconsiderablyhighernumbercomparedtothepreviousanalysisperiodin2023,relectingthe

expandingenterpriseadoptionandrelianceonAI-poweredtools.

AI/MLtransactionsoverview

Growingsecurityriskshaven’tslowedtheexponentialriseinAIandML

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.6

transactions.FromFebruarythroughDecember2024,transactionvolumessurgedfrom3.7billionto49billion,markingatwelvefoldincrease.AI/MLactivitypeakedinJuly,reaching82.7billiontransactions.

AIUSAGETRENDSBYTRANSACTIONVOLUME

Transactions(Billions)

100B

75B

50B

25B

FEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC

Month

Figure1:AItransactionsfromFebruary2024–December2024

ThescaleofAI/MLactivityincreaseddramaticallyto536.5billiontotalAI/MLtransactions—a3,464.6%year-over-yearsurgecomparedtoour

lastanalysisperiod.AsignificantportionofthisAI/MLtrafficcomesfromwidelyusedapplicationssuchasChatGPT,Grammarly,MicrosoftCopilot,andotherAI/MLtools.However,alargeshareofthetransactions(53.1%)remaincategorizedas“GeneralAIApplications”withintheZscalercloud,underscoringtherapidproliferationofAIuseacrossenterprises.This

classificationrelectsAI/MLtransactionsthatdonotyetbelongtodefinedAIapplicationsbutarenonethelessdetectedasAI/MLtrafficviaZscaler’sAI/ML-poweredURLcategorization,whichcananalyzetext,images,andothercontenttoidentifyAI-relatedactivity.

ToprovideamorepreciseanddetailedviewofAI/MLadoptionpatternsamongstenterprises,ThreatLabzanalysisfocusesonclassifiedAI/ML

applications.Bytakingthisapproach,wehighlightAIadoptiontrendsthroughestablishedenterpriseAI/MLapplications.

ThreatLabz2025AISecurityReport

SHAREOFTOTALTRANSACTIONS

ClassifiedAIApplications(e.g.,ChatGPTandGrammarly)

46.9%

GeneralAIApplications

53.1%

7

?2025Zscaler,Inc.Allrightsreserved.

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.8

AmongknownAI/MLapplications,ahandfulofmarket-leadingtoolsgeneratethemajorityoftransactions.Thefollowingtopfivetoolsshareacommonfocusonenhancingproductivity,communication,andautomation.

?ChatGPTmakesupnearlyhalfofAIandMLtransactions(45.2%),remindingusofitsextensiveadoptionacrossindustries.LearnmoreintheChatGPTusagetrendssection.

TOP20AI/MLAPPLICATIONSBYTRANSACTIONVOLUME

Application

TotalTransactions

ChatGPT

113,869,583,355

Grammarly

62,490,051,574

MicrosoftCopilot

31,551,774,637

DeepL

16,012,344,908

QuillBot

5,130,879,211

CustomApplications

4,297,439,333

?Grammarlyrankssecond(24.8%),relectingitsgrowingpopularityamongenterpriseusersforrefiningwritingandgrammar.

?MicrosoftCopilotholdsthethirdspot(12.5%)asenterprisesrelyonittoautomatetasksinMicrosoft365appslikeWord,Excel,andOutlook.

?DeepL,aleadingAI-poweredtranslationtool,follows(6.4%)asithasgainedtractionamongglobalenterprisesseekinghigh-qualitymultilingualcommunication.

?QuillBotroundsoutthetopfive(2.0%)asanothergo-towritingassistantoferingparaphrasingandsummarization.

OpenAI2,995,303,521

TOPAIAPPLICATIONS

45.2%

Wordtune

2,552,030,384

Codeium

2,439,268,698

Perplexity

1,806,093,093

Loom

662,917,153

ZineOne

571,034,336

Synthesia

570,918,959

Writer

512,811,065

Poe

433,139,217

Claude

379,841,841

GoogleGemini

317,583,902

Otter.ai

310,594,881

Runway

256,927,467

YellowMessenger

245,412,258

ChatGPT GrammarlyMicrosoftCopilot

DeepL QuillBotUserDefined OpenAI WordtuneCodeium

24.8%

12.5%6.4%

2.0%1.8%1.2%1%

1%

Figure2:TopAIapplicationsbytransactionvolume

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.9

Fromproductivitytopredicament:knowtherisks

ThedominantroleofAIinenterpriseproductivityandwritingpresentssignificantrisks,

includingdataleakage,promptinjectionattacks,complianceviolations,AIhallucinations,IPexposure,privacyconcerns,andpotentialoverreliance.LearnhowtomitigatetheserisksandsecurelyembraceAIinthesection,BestPracticesforSecureEnterpriseAIAdoption.

5.CodingAssistants(1.3%)

Examples:Codeium,Claude

AI-poweredcodingassistantsarebecomingmorecommoninsoftwaredevelopment,

driving3+billiontransactions.Theyhelp

developersworkfaster,butenterprisesmustbeawareoftherisks,fromqualityconcernstointellectualpropertyissues.

6.Visual&CreativeTools(1.1%)

Examples:Loom,Synthesia

AI’sroleasacreativepartnerisexpanding,asvisualandcreativeAItoolsgenerated2.7billiontransactions.Videocreationtoolsleadthe

category,enablingorganizationstoscalevideocontentproductionefortsandcontentoutput.

TopApplicationCategories

1.ProductivityAssistants(60.4%)

Examples:ChatGPT,MicrosoftCopilot,Perplexity

Nearlytwo-thirdsofAI/MLtransactionsintheZscalercloudfallunderthecategoryofAI-poweredassistants.Theseapplicationsencompassawideswathofusecases,fromAI-drivenchatinterfacesandresearchtoolstoworklowautomationandenterprise

integration—allsharingacommongoalofboostingenterpriseproductivity.

2.Writing&

ContentGeneration(28.3%)

Examples:Grammarly,Quillbot,Wordtune

ThesecondlargestshareofAI/MLapplicationactivitycomesfromthewritingandcontent

generationcategory.AI-poweredwritingtoolshaverapidlybecomeintegraltoenterprise

contentandcommunications,streamliningtaskssuchasediting,enhancingclarity,andother

grammarrefinements.

3.Language&Translation(5.8%)

Examples:DeepL,LanguageTool

AI-poweredlanguageandtranslationtools

accountfor14.6billiontransactions.These

solutionsarestreamliningglobalbusiness

communications,enablingfaster,scalable

multilingualcontentcreation,thoughconcernsaroundaccuracyanddataprivacypersist.

4.CustomApplications(1.7%)

AsorganizationsseekAI-drivencompetitive

edges,customAIapplicationsaccountfor

morethan4billiontransactions.EnterprisesareleveragingtailoredAIsolutionsforusecases

spanningpredictiveanalytics,frauddetection,automation,andmore.

CodingAssistants

1.3%

Custom

Applications

1.7%

Language&Translation

5.8%

ProductivityAssistants

60.4%

Writing&

ContentGeneration

28.3%

TRANSACTIONSBYAPPLICATIONCATEGORY

Category

Transactions

ProductivityAssistants

151,184,021,338

Writing&ContentGeneration

70,916,692,869

Language&Translation

14,638,307,672

CustomApplications

4,354,146,062

CodingAssistants

3,205,630,565

Visual/CreativeTools

2,723,874,910

DataAnalysis&Automation

1,367,864,485

CustomerSupport&Chatbots

1,172,151,320

Transcription

354,967,757

SearchEngine

297,174,973

SpeechandAudioTools

191,295,786

Figure3:Transactionsbyapplicationcategory

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.10

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.11

Transactionvolumesalonedon’ttellthefullstoryofenterpriseAIusage.

ThreatLabzalsoanalyzedtheamountofdatatransferredbetweenenterprisesandAItools,totaling3624terabytes(TB).Bythismeasure,ChatGPTremainsthetopapplication,with1481TBofdatatransferred.Thesheervolumeofdatashowsthatenterprisesaren’tjustusingChatGPToften—butatscale.

FollowingChatGPTindatatransfervolume,Grammarly,OpenAI,andMicrosoftCopilotrankhighly,underscoringtheirroleinAI-poweredcontentrefinementandmodeltraining.

OthernotabletoolscontributingsignificantdatatransfervolumesincludeDeepL,Synthesia,andWordtune,eachsupportingvariousenterpriseneeds,from

productivityenhancementstoAI-drivenvideomessaging.

KeepinganeyeonbothtransactionvolumeanddatatransfertrendswillbekeytointegratingAIefectivelywhilestayingaheadofpotentialrisks.

SHAREOFDATATRANSFERREDBYAI/MLAPPLICATIONS

QuillBot

1.6%

Wordtune

1.8%

DeepL

4.4%

MicrosoftCopilot

12.2%

ChatGPT

40.9%

OpenAI

12.4%

Grammarly

21.0%

Figure4:TopAI/MLapplicationsbythepercentageoftotaldatatransferred

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.12

BlockedAI/MLtransactions

EnterpriseAIgrowthisalsomeetingresistanceasorganizationsstrengthencontrolstomitigatedatasecurity,privacy,andcompliancerisks.Currently,enterprisesblock59.9%ofallAI/ML

transactionsintheZscalercloud,totalingmorethan321.9billionblockedtransactionsbetweenFebruary–December2024.

50B

40B

Transactions(Billions)

30B

20B

10B

FEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC

Figure5:NumberofAI/MLtransactionsblockedbetweenFebruary–December2024

Interestingly,themostwidelyusedAItoolsarealsothemostfrequentlyblocked,startingwithChatGPT.TheGenAIchatbotremainsaprimaryfocusofsecuritymeasurestopreventdataloss,accountingfor54%oftotalblocks.

Adobe.io,Adobe’scloud-baseddeveloperplatformwhichprovidesAPIsandAI-poweredautomationtoolsforAdobeproducts,makesup68%ofallblockedAIandMLdomain

transactions.Thistrendsignalsaproactiveefortbyenterprisestopreventunauthorizeddatatransfersandprotectproprietarycontent.

EnterprisesarewalkinganincreasinglynarrowtightropebetweenAIinnovationand

security.AsAIadoptionkeepsgrowing,organizationswillhavetotightenthereinsonriskswhilestillharnessingthepowerofAI/MLtostaycompetitive.

TopBlockedAIApplications

TopBlockedAIDomains

1.ChatGPT

adobe.io

2.Grammarly

3.MicrosoftCopilot

4.QuillBot

5.Wordtune

6.Codeium

7.DeepL

8.Drift

9.Poe

Wordtune.com

10.Securiti

Codeium.com

DatalosstoAI/MLapps

AsAI/MLactivitysurgesintheenterprise,sodoestheriskofdataexposure.AI-powered

productivityassistantsandchatbots,codeassistants,anddocumentanalyzerscaninadvertentlyexposesensitiveenterprisedata.ThischallengeiscompoundedbyusersunknowinglysharingconfidentialinformationwithAImodelsthatlackenterprise-gradesecuritycontrols.

NumerousAI/MLtoolshavebeenlaggedfordatalossprevention(DLP)violationsintheZscalercloud.Theseviolationsrepresentinstanceswheresensitiveenterprisedata—suchasfinancial

data,PII,sourcecode,andmedicaldata—wasintendedtobesenttoanAIapplication,andthattransactionwasblockedbyZscalerpolicy.DatalosswouldhaveoccurredintheseAIappswithoutZscaler’sDLPenforcement.Asaresult,theviolationsserveasakeyindicatorofrealworldAIdatalosstrends.

AI/MLAPPLICATIONSWITHTHEMOSTDLPPOLICYVIOLATIONS

ApplicationDLPViolations

2,915,502

879,131

257,869

68,916

41,041

40,993

22,975

7,157

5,440

4,649

4,227

2,341

2,129

1,472

1,399

ChatGPT

Wordtune

MicrosoftCopilot

DeepL

Codeium

Claude

Synthesia

Grammarly

DataRobot

QuillBot

GoogleGeminiYou.com

PerplexityDeepAI

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.13

Poe

Thesetoolsshareacommonriskprofileduetotheircloud-basedprocessinganduseinproductivityworklows,wheretheyoftenhandlesensitiveenterprisedata.TheviolationshighlightthegrowingneedforAI-awareDLPcontrolstoensureorganizationscanembraceAIsecurelywhilepreventing

dataleaks.

AcloserlookatthemostcommonAI-relatedDLPviolationsrevealsthatpersonallyidentifiableinformation(PII),proprietarysourcecode,andhealthcare-relateddataareatriskofexposure.

TOP10AIDLPVIOLATIONS

1SocialSecurityNumber

8

3

6Diseasesleakage

7Medical

2Nameleakage(US)

leakage(Canada)

Name

Adult

content

9BrazilianIndividualTaxpayerRegistryID

4Self-harm&cyberbullyingcontent

10

Drugsleakage

5

Sourcecode

ExaminingtheDLPviolationstiedtoChatGPTandMicrosoftCopilot—twoofthemostwidelyusedenterpriseAItoolsandtopofendersofDLPviolations—revealsfrequentexposureofPII,health-relateddata,andsourcecode.

MicrosoftCopilotDLPViolations

Violations

ChatGPT

DLP

SSN,nameleakage(US),diseasesleakage,

nameleakage(Canada),BrazilianIndividualTaxpayerRegistryID

SSN,drugsleakage,diseasesleakage,

treatmentsleakage,financial,sourcecode

FordeeperinsightsintoChatGPTusagepatterns,checkouttheChatGPTusagetrendssection.

TolearnhowtomitigatedatalossfromGenAIapplications,read5stepstosecurelyintegrateGenAItoolsbelow.

AIusagebyindustry

EnterpriseadoptionofAIandMLtoolsvarieswidelybyindustry,withFinance&Insuranceleadingthecharge,driving28.4%ofAI/MLtransactions.Asfinancialservicescontinue

toembraceAI-drivenefficienciesforcriticalfunctionslikefrauddetection,customer

serviceautomation,andriskassessments,

theirAItransactionvolumehassurpassed

Manufacturing,whichnowholdsthesecondspotat21.6%oftotalAI/MLtransactions.

TheServices(18.5%),Technology(10.1%),andHealthcare(9.6%)industriesfollow,eachadoptingAIatdiferentspeedsbasedon

theiruniqueoperationalpriorities.WhiletheServicessectorislikelyrampingupAIusageintermsofcustomersupportandoperationaloptimizations,technologyfirmscontinuetodriveAIresearchandinnovation.Healthcareadoptionremainslowerincomparison,

relectingamorereservedstancedueto

ThreatLabz2025AISecurityReport?2025Zscaler,Inc.Allrightsreserved.14

heightenedregulatoryandsecurityconcerns.

SHAREOFAITRANSACTIONSBYINDUSTRYVERTICAL

Retail&Wholesale

3.1%

Education

0.3%

Others

3.4%

IndustriesarealsobumpingupefortstosecureAI/MLtransactions,butthevolumeofblockedAI/MLactivityvaries.Finance&Insuranceblocks39.5%ofAItransactions.Thistrendalignswiththeindustry’sstringentcompliancelandscapeandtheneedtosafeguardfinancialandpersonaldata.

l

Government

4.2%

Manufacturingblocks19.2%ofAItransactions,suggestinga

strategicapproachwhereAIiswidelyusedbutmonitoredclosely

Finance&Insurance

Healthcare

9.6%

28.4%

forsecurityrisks,whereasServicestakesamorebalancedapproach,blocking15%ofAItransactions.Ontheotherhand,Healthcare

Technology.

&Communication

blocksonly10.8%ofAItransactions.DespitehandlingvastamountsofhealthdataandPII,Healthcareorganizationsarestilllagging

10.1%

insecuringAItools,withsecurityteamscatchinguptorapid

Manufacturing

Services

18.5%

innovation.Thistrendhighlightsdelayedprotectivemeasures,

21.6%

Figure6:Industriesdrivingthelargest

keepingoverallAItransactionsinHealthcarerelativelylowcomparedtootherindustries.

proportionsofAItransactions

SHAREOFBLOCKEDAITRANSACTIONSBYVERTICAL

Transactions(Billions)

25B

20B

15B

10B

5B

AITRANSACTIONTRENDSBYVERTICAL

Finance&InsuranceManufacturing

mmServices

Technology&CommunicationHealthcare

Government

Others

Retail&WholesalemmEducation

FEBMARAPRMAYJUNJULAUGSEPOCTNOVDIC

Month

Figure7:AI/MLtransactiontrendsamongthehighest-volumeindustries

Vertical

%ofAITransactionsBlocked

Finance&Insurance

39.5%

Manufacturing

19.2%

Services

15.0%

Healthcare

10.8%

Technology&Communication

6.9%

Government

4.5%

Others

2.2%

Retail&Wholesale

1.6%

Education

0.3%

Industryspotlights

Finance&InsurancedoublesdownonAIinvestment

TOP5AIAPPSINFINANCE&INSURANCE

4

5

3

1

2

ChatGPT

MicrosoftCopilot

Grammarly

UserDefinedApplications

DeepL

AstheleadingdriverofAI/MLtransactionsintheZscalercloud(152.4B),theFinance&InsuranceindustryisdeeplyinvestedinAI’spotential.TheseindustriesrelyonAItoanalyzenancialtransactionsinrealtime,detectfraudulentactivity,andaccelerateclaimsprocessing,tonameafewcriticaltasksthathelpthemsavetimeandmoney.

Beyondautomation,generativeAIisreshapingnancialoperations.ToolslikeChatGPTandMicrosoftCopilot,whichrankam