,接待客戶實(shí)用口語(yǔ),接待外賓,Isnt it a pleasure that a friend comes from a far away place? 有朋自遠(yuǎn)方來(lái)，不亦樂(lè)乎？,Reception of Guest,Greetings,Good morning，sir. 早上好,先生 Good afternoon, madam . 中午好，女士 Good evening. 晚上好 How do you do? 你好嗎？ How do you do? Its nice to meet you. 很高興見(jiàn)到您 Its nice to meet you, too. Me，too. 我也是,Welcoming,On behalf of , Im very glad to welcome you here. 我代表xx公司,非常高興歡迎您的光臨 Its a pleasure to see you here. 很高興在此見(jiàn)到您 Welcome to 歡迎來(lái)到 Thank you for coming all this way. 感謝您的光臨,welcome,I hope you will enjoy your stay here.我希望您能在這里過(guò)的愉快 I am so pleased to have the opportunity of entertaining our distinguished guests. 我們特別高興能有機(jī)會(huì)招待我們的貴賓。 Would you give me your business card ? 請(qǐng)給我您的名片好嗎？,welcome,Introduction,Self Introduction Please let me introduce myself. Im請(qǐng)?jiān)试S我介紹我自己，我叫 How do you do? My name is你好嗎？我的名字是 May I introduce myself? Im我可以介紹一下我自己?jiǎn)幔课医?Its a pleasure to make your acquaintance. My name is很榮幸認(rèn)識(shí)您，我的名字叫,Introduction,Third-party Introduction Its my pleasure to introduce you to 很榮幸向您介紹xxx Id like to introduce you to 我想將您介紹給xxx This is 這位是xxx Hes in charge of他負(fù)責(zé) He looks after他負(fù)責(zé) Hes our Director/Manager. 他是我們的總監(jiān)/經(jīng)理,Sample Dialogue,A: Good morning. It is a pleasure to see you here at ABC company. Thank you for coming here all this way. Im John Smith. I look after the accounting department(會(huì)計(jì)部門(mén)) here. B: Nice to meet you, John. It is great to be here, my name is Susan Wong. A: Nice to meet you, too. Susan.,What do you like to drink? 您想喝什么？ Would you like coffee or tea? 您要茶還是咖啡？ How do you like your coffee，with suger or milk? 您要什么樣的咖啡,加糖還是牛奶？,Offering,Let us go to have the dinner! 我們?nèi)ビ貌桶桑?You must be hungry, shall we get something to eat? 你一定餓了，我們?nèi)コ渣c(diǎn)東西好嗎？ Would you like to have some dinner?你想吃飯么？ Would you like to eat?你想吃什么？,Dining,（1）客人說(shuō)Thank you時(shí) You are welcome. 不客氣。 Its my pleasure. 我的榮幸。,（2）要客人等待時(shí)： Just a moment, please. 請(qǐng)稍等。 Sorry to kept your waiting, sir. 對(duì)不起讓您久等了，先生。 Could you wait a little longer, please? 請(qǐng)稍等一會(huì)可以嗎？ Would you please have a seat and wait for a few moments請(qǐng)您坐下稍等片刻,（3）給客人東西的時(shí)候說(shuō)： Here is your . 這是您的 Here you are. 您要的東西在這里。 Here it is. 這就是。 （4）Come with me please! 請(qǐng)跟我來(lái)！ This way, please! 這邊請(qǐng)。,(5)聽(tīng)不懂客人的意思時(shí)： Pardon me? 請(qǐng)?jiān)?，再說(shuō)一次？ I bag your pardon? 原諒我，請(qǐng)?jiān)僬f(shuō)一次 Could you repeat that, please? 請(qǐng)?jiān)僦貜?fù)一次好嗎？ Im afraid I dont understand. 我恐怕沒(méi)聽(tīng)明白. Could you speak slowly, please? 請(qǐng)說(shuō)慢一點(diǎn)好嗎？ Excuse me, sir. Do you mean ? 對(duì)不起，先生。您的意思是 ?,(6)送賓客離開(kāi)時(shí) Your valuable advice is most welcome. 歡迎多提寶貴意見(jiàn)。