一、短語(yǔ)、句子。（20分）（一）英譯中（10分）1.laundry service _ 2.Front Office Department_3.Im at your service. _4.House keeping. May I come in? _5.We are looking forward to seeing you. _（2） 中譯英（10分）1. 客房部 _ 2. 鋪床_3.我現(xiàn)在要退房。_4.行李員會(huì)帶您到房間。 _5.您有預(yù)訂了嗎？ _二、單項(xiàng)選擇題（40分。）1、Good morning. _ I help you? A、WouldB、MustC、May D、Am2、I would like to _ a room, please.Aorder B、book C、see D、look3. Its very kind _ you to help me. Aof B、to C、by D、for4. Whats the _ for a double room? A. right B. rate C、money D、for5. I would like to book a double room _ bath.A. with B. of C、by D、for6.Excuse me, sir. You need to _ the form.A. fill in B. fill on C、fill of D、fill for7. We are looking forward to _ you. A. see B. saw C、seeing D、sees8. Im afraid we are fully booked _ the 5th. A. with B. of C、by D、for9. Do you want to pay _ or _ credit card. A. in in B. by by C、byin D、in by10. The porter will show you _ your room. A. with B. to C、by D、for11. My flight will leave _ 6 pm today. A. with B. on C、at D、for 12. The hotel is full and there is someone _ your room. A. take B. To take C、takes D、taking13. Let me _ you with your luggage. A. help B. helping C、helps D、to help14. May I _ the curtain? A. draw B. Turn on C、turn off D、make up15. _ the way, how long will it take to clean the room? A. With B. On C、By D、For16. Can you _ the air conditioning? A. draw B. Turn on C、turn off D、make up17. Do you want these shirts to be _? A. starch B. starches C、starched D、starching18. Let me help you _ your luggage? A. by B. with C、on D、of19. I hope you will _ a morning call at 7:00. A. arrange B. arranges C、arranged D、making20.Ill ask a porter to _ your luggage. A. take care B. take care of C、take care off D、look 三、連線題（每題2分,共10分）1May I look at your passport,please? A. Im from England.2. Where do you come from? B. Sure.3. May I have your name,please? C. On Octorber 5th.4. When are you leaving? D. Jim Brown.5. Do you have a booking here? E. Yeah, I booked a single room days ago.四、補(bǔ)全對(duì)話 （10分）a. Could I keep the room until 4:30 pm?b. No problem.c. This is Mr Collins from Room 502.d. Could you help me with my luggage?e. They have booked the 5th floor.A: Good morning, Front Desk. May I help you?B: Good morning. _ A: Yes?B: My train will leave at 5 oclock tomorrow afternoon._ A: Just a moment, please. Im sorry, sir. There is a large meeting tomorrow._ I hope you can understand.B: Yes, I do understand._A: _ A porter can take care of it.B: Thank you.五、閱讀（20分）Americans like to travel on their yearly holiday. Today, more and more travelers in the United States are spending nights at small houses or inns instead of hotels. They get a room for the night and the breakfast the next morning.Rooms for the night in private (私人) homes with breakfast have been popular with travelers in Europe for many years. In the past five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these Americas bed-and-breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are much larger. Some inns do not provide telephones or televisions in the rooms, others do.Staying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less. Staying at an inn is almost like visiting someones home. The owners are glad to tell about the areas and the interesting places to visit. Many vacationers say that they enjoy the chance to meet local families.1. Americans like to take to a holiday trip_. A.every year B.every season C.every month D.twice a year2.Nowadays more American travellers prefer spending nights at_. A.big hotels B.colleges and universities C.their relatives homes D. small houses and inns.3.According to the passage，which of the following is true? A.Travellers can get breakfast and lunch at small houses or inns. B.There are only a few rooms in all kinds of small inns. C.In some inns travellers cans watch TV in the rooms. D.It is more expensive to spend nights in private homes.4.Rooms for the night in local families have been popular in _for many years. A.Asia B.Europe C.America D.Africa5. Many of these Americas bed-and-breakfast inns are _. A.old buildings B.new buildings C.tall building D.small house Rossiya HotelI read an article in the newspaper yesterday that the Hotel Rossiya in Moscow is the largest one in the world. It is a 12-story building that has 3,200 rooms. It can accommodate 6,000 guests. It has 15 restaurants and 93 lifts. About 3,000 people work in the hotel. The ballroom is known as the worlds largest. Furthermore, there is a 21-story “Presidential tower” in the central courtyard. Local residents are not allowed to live in the hotel. Foreigners are charged 16 times more than the usual very low rate charged to Russian officials.6. Which is the largest hotel in the world? A. Hilton Hotel B. Trade Hotel C. the Great Wall Hotel D. Rossiya7. How many people can this largest hotel accommodate at one time? A. 3,200 B. 6,000 C. 930 D. 3,0008. How many people work in this largest hotel? A. 3,200 B. 6,000 C. 930 D. 3,0009. Whi