1、 Travelling Around Listening and Talking 1 Travelling Around Listening In this class, you will listen and get the main idea of a natural telephone conversation and infer the two speakers relationship;analyze how the phone call is developed and what polite and formal expressions are used;3. role-play

2、 a phone call to make a reservation.Learning objectives2In this class, you will LearniHave you ever made any reservations? A dinner table? A hotel room?What should we reserve before or while we travel? a hotel room flight/train tickets tickets for some scenic spots .Warming up預(yù)定3Have you ever made a

3、ny reservaWhen we talk about these reservations, what words or expressions come into your mind?Warming uptravel date(s) preferred time departure city & arrival city one way or return tickets flight class (first/business/economy class) method of payment kind of room (2 single beds, double bed, king b

4、ed) check in/check out special requests 4When we talk about these reser1. What are the two speakers talking about? Buying a plane ticket.2. What is the relationship between the two speakers? An airline reservation agent and a customer. Listening and answering 51. What are the two speakers tRelations

5、hip between two speakers? Why?W: Skies Airlines. How can I help you?M: Id like to buy a plane ticket from The way they speak (tone, intonation, language) :polite and formal: sir, would you like to , Id like to , thank you, may I ask , please Listening and answering 6Relationship between two speakWha

6、t information should be included when we book an airline ticket? departure city & arrival city travel date one way or return preference name method of payment Thinking7What information should be incPlease listen again and take down the specific information. departure city & arrival city travel date

7、one way or return preference name method of payment Listening and note-taking8Please listen again and take ddeparture city & arrival citytravel dateone way or returnpreferencenamemethod of payment from London to Parison the 23rd of Decemberthe 9:30 flightone waybusiness classRobert Williamsby credit

8、 card 9departure city & arrival citytListening and gap-filling10Listening and gap-filling10Listening and gap-fillingHow may I help you? / How can I help you?I want to buy / Id like to buy Which do you prefer? / Which would you prefer?11Listening and gap-fillingHow mListening and gap-fillingOpening_

9、I help you?_ to buy a plane ticket Talking about time_ are you travelling?On the 23rd of December.How canId likeOn what date12Listening and gap-fillingOpeniListening and gap-fillingTalking about what you preferThere are two flights Which _?Would _ travel business class or economy?_ book a return fli

10、ght this time?The 9:30 flight, please._ to travel business class.No, _. Im taking the train back.do you preferyou like toWould you like toId likethank you13Listening and gap-fillingTalkiListening and gap-fillingOther information_ your name, sir?Robert Williams.Payment_ to pay?By credit card.May I ha

11、veMay I ask how youwould like14Listening and gap-fillingOtherAfter listeningHow to make a formal and polite conversation? Underline the formal and polite expressions. W: Skies Airlines. How can I help you? M: I d like to buy a plane ticket from London to Pairs.W: Certainly, sir. On what date are you

12、 travelling?M: On the 23rd of December.W: There are two flights that day Which do you prefer?W: Would you like to travel business class or economy?M: Id like to travel business class.15After listeningHow to make a fAfter listeningW: Would you like to book a return flight this time?M: No, thank you.

13、Im taking the train back.W: May I have your name, sir?W: Robert Williams.W: Thank you Ive made your booking. May I ask how you would like to pay?M: By credit card.W: OK, wait just a second, please 16After listeningW: Would you liAfter listeningRead aloud:.How can I help you? Id like to Certainly, si

14、r. Which do you prefer?Would you like to ?No, thank you.May I have your name, sir?May I ask how would you like to pay? Wait just a second, please.17After listeningRead aloud:.HowAnalyzingPlease read through the table in Activity 2 and see how their dialogue is developed.Opening date preferred choice

15、s other information such as name method of payment18AnalyzingPlease read through tAnalyzing1. Is this a complete conversation?2. What should a complete conversation include? 19Analyzing1. Is this a completeAnalyzingStarter: “Skies Airlines.” the name of the company Linking phrases: “Certainly, sir.”

16、, “Thank you.”, and “OK, wait just a second, please.”Closing: reconfirm, “Thank you for flying with us.”O(jiān)ther ways to start or end? 20AnalyzingStarter: “Skies AirliOrganizing your thinking Organize all the related information with the help of a mind map.21Organizing your thinking OrganOrganizing you

17、r thinkingpolite & formal expressionsstarter, linking phrasesclosing22Organizing your thinkingpoliteRole-playingpolite & formal expressionsstarter, linking phrasesclosing23Role-playingpolite & formal exRole-playingImagine you are making plans for the holiday. Choose one of the situations on Page 29

18、and role-play a phone call with a partner.24Role-playingImagine you are maExample 25Example 25Example 26Example 26Example 27Example 27Example 28Example 28Sample conversationA: Happy Hotel. How can I help you?B: Id like to book a room.A: Certainly, sir. On what dates would you like to stay?B: From th

19、e 4th to the 7th of November.A: We have rooms with 2 single beds, double bed, and king bed available. Which do you prefer?B: Id like a king bed, please. Oh, and could I have a non-smoking room? 29Sample conversationA: Happy HA: All of our rooms are non-smoking. Do you have any other special requests

20、? B: Yes, Id like to have a room with a view. Oh, and a quiet room. Ill really need to get some rest.A: That can certainly be arranged. B: And does your hotel have Internet?A: There is free WiFi throughout the hotel for guests, and we also have computers and Internet in our business centre where you can use at no extra charge. May I have your name, sir?30A: All of our rooms are non-sB: John Peters.A: Thank you, Mr. Peters. So, I have you down for a room with a view and a king-size bed from the 4th to the 7th of November. Check-in time is after 12:30 p.m., and check-o