Unit20

BanquetService

Unit20

BanquetService1LearningObjectivesInthisunityouwilllearn:HowtomakeabanquetreservationHowtoserveguestsatabanquetLearningObjectivesInthisuni2?

SNAPSHOT

aspecialwayforgueststohaveadinnertogether?SNAPSHOTaspecialway3Whatkindofbanquetdoyouknow?

WeddingBanquet婚禮宴會CocktailParty雞尾酒會Whatkindofbanquetdoyoukn4OfficeParty公司聚餐

FarewellBanquet告別宴會OfficeParty公司聚餐FarewellBa5SpringParty年夜飯CateringParty

外賣酒會SpringPartyCateringParty6Haveyoueverattendedsomebanquetbefore?Couldyoutellussomespecificsaboutthatbanquet?Haveyoueverattendedsomeba7TheprocedureofmakingabanquetreservationStep1Greetguest問候客人Step2Getinformation(time,

price,

specialrequirement,quantity)詢問信息Step3Confirmalltheinformation確認信息Step4Showyourappreciation表示感謝Theprocedureofmakingabanq8TheprocedureofbanquetserviceFilltheblankswiththewordsyouhavelearned.Step1_____theguest引領(lǐng)客人Step2_____theguesttothetable安排客人就座Step3_____theteaordrinks茶水服務(wù)Step4_____thedish上菜服務(wù)Step5______thebillbyhost主人買單Step6______theguest送客Theprocedureofbanquetservi9?

CONVERSATION?CONVERSATION10DiscussionHowmuchwouldtheguestspendforeachtable?Wouldthatincludedrinks?DiscussionHowmuchwouldthe11Dialogue1

Scene:Mr.WhiteistelephoningtotheCityWallRestaurant.Whichdaywouldthebanquetbeheld?(R:Receptionist;G:Mr.White)R:Goodmorning,CityWallRestaurant.Lindaspeaking,howcanIhelpyou?G:I’mphoningtoaskifyoucouldarrangeanofficebanquet.R:Waitamoment,please…Whichdaywouldyoulike?G:May3rd.R:Yes,sir.Letmecheckournote.…Excuseme,sir.MayIknowyourarrivaltime?G:About7:00pm.R:Yes,sir.Howmanypersons,please?G:Twenty.R:Yes,sir.Thereisasuitableroomforyou.Howmanytableswouldyoulike?G:Twotablesplease.R:Yes,sir.Howmuchwouldyouliketospendforeachtable?Dialogue1

Scene:Mr.Whitei12Dialogue1G:1000yuanforeachtable.R:Excuseme,sir.Wouldtheyincludedrinks?G:Includingdrinks.R:Thankyou,sir.MayIknowyournameandyourtelephonenumber?G:PeterWhiteandmytelephoneis61903582.R:Thanksyou,sir.Iwillsendanemailtoconfirmthedetails.MayIhaveyouremailaddress?G:PeterWhite@.R:Thankyou,Mr.White.Doyouhaveanyspecialrequirements?G:No,thankyou.R:Withpleasure.Wearelookingforwardtoseeingyou.Dialogue1G:1000yuanforea13DiscussionWhatdoestheguestshowtothewaitressbeforehimenjoyingthebanquet?Whatdoestheguestaskfor?DiscussionWhatdoestheguest14Dialogue2Whichdosetheguestchoose,teaorcoffee?(G:Mr.White;H:Hostess;W:Waitress)

H:Goodafternoon,sir.Welcometoourrestaurant.AreyouhavingforSteven’sweddingbanquet?G:Yes.I’mSteven’sfriend,butIdon’tknowwhereshouldIsit?H:Excuseme,sir.MayIlookatyourinvitationcard?G:Ofcourse.Hereitis.H:Thankyou,Mr.White.Thisway,please.Isthistableallright?G:Right.H:Pleasetakeyourseat.Thewaitresswillbebacktotakeyourorder.Amomentplease.(Afewminuteslater,thewaitressiscomingheretoservedrinks.)W:Excuseme,Mr.White.Whichdoyouprefer,teaorcoffee?G:Coffee,Please.W:Withsugarormilk?G:Bothofthem.Scene:Mr.WhiteiscomingheretojoinSteven’sweddingbanquet.Dialogue2Whichdosethegues15Dialogue2W:Thankyou,Mr.White.Waitamomentplease…Excuseme,Mr.White.Hereisyourcoffee.Pleaseenjoyyourself.(Aweddingbanquetisbeginning.)W:Excuseme,Mr.White.MayIservethedishesforyou?G:Certainly.W:Sorrytohavekeptyouwaiting.YourLemonChicken.(Serveotherdishesfortheguest.)W:Excuseme,Mr.White.Thisisyourlastdish.Enjoyyourself.G:Pleaseaddonemorespoontoourtable.W:Yes,Mr.White.Pleasewaitamoment....Excuseme,Mr.White.Hereyouare.Ifyouneedanythingelsejustcallme.G:Thankyou.W:Withpleasure.(Nowtheguestsareoutofthediningroom.)W:Thankyou,Mr.White.Hopetoseeyouagain.Dialogue2W:Thankyou,Mr.W16KeyWordsandPhrasesemail[‘i:meil]n.電子郵件confirm[k?n'f?:m]vt.確認detail[‘diteil]n.細節(jié)invitationcard邀請卡weddingbanquet婚宴KeyWordsandPhrasesemail[‘i17?

FOCUSIN?FOCUSIN18Differentwaysofbanquet

serviceIfyouneedanythingelsejustcallme.如果您有什么事請叫我。Letmecheckournoteif…讓我查一下我們的記錄是否…You’dliketo…您想要…Howmuchwouldyouliketospendforeachtable?您每一桌的消費是多少？Howmuchper-headwouldyouliketospend?您的人均消費是多少？Wouldtheyincludedrinksorbeextra?這些含酒水嗎？Wearelookingforwardtoseeingyou.我們期待著見到您。Thisisyourlastdish.Pleaseenjoyyourself.這是您的最后一道菜,請慢用。MayIlookatyourinvitationcard?我可以看您的邀請卡嗎？MayIchangetheplateforyou?我可以為您更換骨碟嗎？MayIcleanthetableforyou?我可以為您清理桌子嗎？MayIseparatethefishforyou?我可以為您分魚嗎？MayItaketheglassaway?我可以吧這個杯子撤下嗎？MayImovetheplatetotheside?我能把這個盤子移到旁邊嗎？MayIchangeitwithasmallerone?我能把它放到小盤子里嗎？Differentwaysofbanquetserv19Usingwhatyouhavelearnedabove.A.Gettingthemessage:(W:Waiter/Waitress;G:Guest)Situation1W:________________________?G:July7th.Situation2W:_______________________?G:Around200persons.

Usingwhatyouhavelearnedab20Situation3W:________________________?G:Iwouldliketohave3tables.Situation4W:________________________?G:UnderthenameofMr.Chen.Situation5W:_________________________?G:I’dliketojoinourcompany’cocktailbanquet.Situation321B.Fillintheblankswiththewordsyouhavelearned.1.MayI________yourinvitationcard?2.Please____yourseat.3.Whichdoyou____,teaorcoffee?4.____yourself,please.5.Sorryto________youwaiting.6.MayI____theplateforyou?7.Please________morespoon____ourtable.B.Fillintheblankswiththe22C.Findthewordthatisdifferentofeachgroup.1.ShallotSugarSaltKetchupVinegar______

2.StewedSteamedFriedCrispBraised______

3.BreadCakeBiscuitRiceHamburger______4.TomatoStrawberryCabbagePeaSpinach______5.MineralwaterGinOrangejuicePurifiedwaterGreentea______C.Findthewordthatisdiffe23?LISTENINGSelf-Service?LISTENINGSelf-Service24Directions:Listentothedialogueaboutpayingthebillattherestaurantandcompleteit.(W:Waiter;G:Guest)W:Excuseme,sir.

?G:Bycreditcard.W:Yes,sir.

?G:Certainly.Hereyouare.W:(Takeaform)_______________?G:Yes.(Afewminuteslater)W:Thankyou,sir._______________.Ihopeyouhaveagoodday.G:Thesametoyou.Directions:Listentothedia25Readthedialogueagainandanswerthequestions:

Howmanywaystohelptheguestpayforthe

banquet？Whatarethey?Howtohelptheguestpaythebillbycreditcard?Readthedialogueagainandan26?INTERCHANGEACTIVITIESBanquetService?INTERCHANGEACTIVITIESBanque27A.

Makeadialogueaccordingtothesituationbelow.AguestisintheChineseRestauranttojoinabanquet,whichwillbeginin20minuets.Pleaseleadtheguesttothewaitingroomfirst.A.Makeadialogueaccordingt28B.

Role-play:Atabirthdayparty

Withyourclassmates,playalltheroles(awaiter/waitressand6guests).Thereisabirthdaypartyintherestaurant.KeyWords:BirthdaycakeLongevitynoodlesMatchCandlesB.Role-play:Atabirthdaypa29C.

ClassactivityTopic:You’dliketo…Purpose:PracticerepeatingtheinformationPlace:AttherestaurantPutyourclassmatesintomanygroups.Oneisawaiter/waitress.thersareguests.Thewaiter/waitersrepeatalltheinformationyougotfromtheguests.Example:G:Iwanttohaveatablefor3people.Pleaseaddababy’schair.W:Excuseme,sir.You’dliketohaveatablefor3peopleandyouwanttoaddababy’schairtoyourtable.AmIright?C.ClassactivityTopic:You’d30?

HOMEWORKA.

TranslatethesentencesintoEnglish.1.您想如何安排您的桌子？2.我們會為您提前準備好一切。3.對不起，先生，五月一日我們已經(jīng)有預定了，您介意更改時間嗎？4.我們可以為您提供各種宴會服務(wù)。5.您的酒水是如何收費？?HOMEWORKA.Translatethesen31Unit20

BanquetService

Unit20

BanquetService32LearningObjectivesInthisunityouwilllearn:HowtomakeabanquetreservationHowtoserveguestsatabanquetLearningObjectivesInthisuni33?

SNAPSHOT

aspecialwayforgueststohaveadinnertogether?SNAPSHOTaspecialway34Whatkindofbanquetdoyouknow?

WeddingBanquet婚禮宴會CocktailParty雞尾酒會Whatkindofbanquetdoyoukn35OfficeParty公司聚餐

FarewellBanquet告別宴會OfficeParty公司聚餐FarewellBa36SpringParty年夜飯CateringParty

外賣酒會SpringPartyCateringParty37Haveyoueverattendedsomebanquetbefore?Couldyoutellussomespecificsaboutthatbanquet?Haveyoueverattendedsomeba38TheprocedureofmakingabanquetreservationStep1Greetguest問候客人Step2Getinformation(time,

price,

specialrequirement,quantity)詢問信息Step3Confirmalltheinformation確認信息Step4Showyourappreciation表示感謝Theprocedureofmakingabanq39TheprocedureofbanquetserviceFilltheblankswiththewordsyouhavelearned.Step1_____theguest引領(lǐng)客人Step2_____theguesttothetable安排客人就座Step3_____theteaordrinks茶水服務(wù)Step4_____thedish上菜服務(wù)Step5______thebillbyhost主人買單Step6______theguest送客Theprocedureofbanquetservi40?

CONVERSATION?CONVERSATION41DiscussionHowmuchwouldtheguestspendforeachtable?Wouldthatincludedrinks?DiscussionHowmuchwouldthe42Dialogue1

Scene:Mr.WhiteistelephoningtotheCityWallRestaurant.Whichdaywouldthebanquetbeheld?(R:Receptionist;G:Mr.White)R:Goodmorning,CityWallRestaurant.Lindaspeaking,howcanIhelpyou?G:I’mphoningtoaskifyoucouldarrangeanofficebanquet.R:Waitamoment,please…Whichdaywouldyoulike?G:May3rd.R:Yes,sir.Letmecheckournote.…Excuseme,sir.MayIknowyourarrivaltime?G:About7:00pm.R:Yes,sir.Howmanypersons,please?G:Twenty.R:Yes,sir.Thereisasuitableroomforyou.Howmanytableswouldyoulike?G:Twotablesplease.R:Yes,sir.Howmuchwouldyouliketospendforeachtable?Dialogue1

Scene:Mr.Whitei43Dialogue1G:1000yuanforeachtable.R:Excuseme,sir.Wouldtheyincludedrinks?G:Includingdrinks.R:Thankyou,sir.MayIknowyournameandyourtelephonenumber?G:PeterWhiteandmytelephoneis61903582.R:Thanksyou,sir.Iwillsendanemailtoconfirmthedetails.MayIhaveyouremailaddress?G:PeterWhite@.R:Thankyou,Mr.White.Doyouhaveanyspecialrequirements?G:No,thankyou.R:Withpleasure.Wearelookingforwardtoseeingyou.Dialogue1G:1000yuanforea44DiscussionWhatdoestheguestshowtothewaitressbeforehimenjoyingthebanquet?Whatdoestheguestaskfor?DiscussionWhatdoestheguest45Dialogue2Whichdosetheguestchoose,teaorcoffee?(G:Mr.White;H:Hostess;W:Waitress)

H:Goodafternoon,sir.Welcometoourrestaurant.AreyouhavingforSteven’sweddingbanquet?G:Yes.I’mSteven’sfriend,butIdon’tknowwhereshouldIsit?H:Excuseme,sir.MayIlookatyourinvitationcard?G:Ofcourse.Hereitis.H:Thankyou,Mr.White.Thisway,please.Isthistableallright?G:Right.H:Pleasetakeyourseat.Thewaitresswillbebacktotakeyourorder.Amomentplease.(Afewminuteslater,thewaitressiscomingheretoservedrinks.)W:Excuseme,Mr.White.Whichdoyouprefer,teaorcoffee?G:Coffee,Please.W:Withsugarormilk?G:Bothofthem.Scene:Mr.WhiteiscomingheretojoinSteven’sweddingbanquet.Dialogue2Whichdosethegues46Dialogue2W:Thankyou,Mr.White.Waitamomentplease…Excuseme,Mr.White.Hereisyourcoffee.Pleaseenjoyyourself.(Aweddingbanquetisbeginning.)W:Excuseme,Mr.White.MayIservethedishesforyou?G:Certainly.W:Sorrytohavekeptyouwaiting.YourLemonChicken.(Serveotherdishesfortheguest.)W:Excuseme,Mr.White.Thisisyourlastdish.Enjoyyourself.G:Pleaseaddonemorespoontoourtable.W:Yes,Mr.White.Pleasewaitamoment....Excuseme,Mr.White.Hereyouare.Ifyouneedanythingelsejustcallme.G:Thankyou.W:Withpleasure.(Nowtheguestsareoutofthediningroom.)W:Thankyou,Mr.White.Hopetoseeyouagain.Dialogue2W:Thankyou,Mr.W47KeyWordsandPhrasesemail[‘i:meil]n.電子郵件confirm[k?n'f?:m]vt.確認detail[‘diteil]n.細節(jié)invitationcard邀請卡weddingbanquet婚宴KeyWordsandPhrasesemail[‘i48?

FOCUSIN?FOCUSIN49Differentwaysofbanquet

serviceIfyouneedanythingelsejustcallme.如果您有什么事請叫我。Letmecheckournoteif…讓我查一下我們的記錄是否…You’dliketo…您想要…Howmuchwouldyouliketospendforeachtable?您每一桌的消費是多少？Howmuchper-headwouldyouliketospend?您的人均消費是多少？Wouldtheyincludedrinksorbeextra?這些含酒水嗎？Wearelookingforwardtoseeingyou.我們期待著見到您。Thisisyourlastdish.Pleaseenjoyyourself.這是您的最后一道菜,請慢用。MayIlookatyourinvitationcard?我可以看您的邀請卡嗎？MayIchangetheplateforyou?我可以為您更換骨碟嗎？MayIcleanthetableforyou?我可以為您清理桌子嗎？MayIseparatethefishforyou?我可以為您分魚嗎？MayItaketheglassaway?我可以吧這個杯子撤下嗎？MayImovetheplatetotheside?我能把這個盤子移到旁邊嗎？MayIchangeitwithasmallerone?我能把它放到小盤子里嗎？Differentwaysofbanquetserv50Usingwhatyouhavelearnedabove.A.Gettingthemessage:(W:Waiter/Waitress;G:Guest)Situation1W:________________________?G:July7th.Situation2W:_______________________?G:Around200persons.

Usingwhatyouhavelearnedab51Situation3W:________________________?G:Iwouldliketohave3tables.Situation4W:________________________?G:UnderthenameofMr.Chen.Situation5W:_________________________?G:I’dliketojoinourcompany’cocktailbanquet.Situation352B.Fillintheblankswiththewordsyouhavelearned.1.MayI________yourinvitationcard?2.Please____yourseat.3.Whichdoyou____,teaorcoffee?4.____yourself,please.5.Sorryto________youwaiting.6.MayI____theplateforyou?7.Please________morespoon____ourtable.B.Fillintheblankswiththe53C.Findthewordthatisdifferentofeachgroup.1.ShallotSugarSaltKetchupVinegar______

2.StewedSteamedFriedCrispBraised______

3.BreadCakeBiscuitRiceHamburger______4.TomatoStrawberryCabbagePeaSpinach______5.MineralwaterGinOrangejuicePurifiedwaterGreentea______C.Findthewordthatisdiffe54?LISTENINGSelf-Service?LISTENINGSelf-Service55Directions:Listentothedialogueaboutpayingthebillattherestaurantandcompleteit.(W:Waiter;G:Guest)W:Excuseme,sir.

?G:Bycreditcard.W: