13:13ManagingI.choiceofcontrollingprocessincludealloffollowingexcepttakingcorrectiveactionB.establishingplannedactivitiesC.comparingperformancestandardsmeasuringtheofresourcesintoprofitspansC.Aparticularlinkageofmission,strategies,policies,rules,humanresources,andrawmaterialsfacilitatescarryingoutprocessaB.processC.strategyD.planreputationofanorganizationdeterminedbysizeB.itsstyleofmanagementC.profitsproductqualityprocessofothersobjectiveis:B.controllingC.leadershipdobetterormoreefficientlyiteverbeendonebeforeknownastheforaccelerationB.C.acclamationactualisationAcompletedefinitionofaplanisAthe’sbuildingsandfixturesaprojectionoffuturesalesC.actionapolicymeetingSchedulingbestbedescribedasevaluationofprocessofformulatinglistingofC.theofformulatinggoalsandobjectivesthecalculationofthebreak-evenpointappraisalsinorganizationsystematicjudgementsupportabasisforC.wheretheywiththebossallofabove10.Aresponsibilityassistmembersthefollowingwaythevariousrelationshipthatexistinbyhowresponsibilitiesofmanagerswithin/

C.bymanagerABII.thekeyconceptsfillineachfollowingwithanappropriatewords管層inth______levelsofToporupper-levelmanagers,takeresponsibilityforthehavethetaskofimplementingthesetbytopSupervisorymanagement,orcoordinatetheworkallwhomanagerialskills管理技能Allshouldprocessatleastthreetypesofskills.Theymakeoftechnicalskills,includingskills,whichmechanicsofaspecificjob;humanskills,whichincludeandcon______skills,includingskillsasdecisionshort-rangeandlong-rangeplans短和長(zhǎng)期劃Short-rangeort______covertimeofyearandthetypeofwouldcomeatleastmonthly.ofarepractices,andrules.BudgetsofLong-rangegenerallyformulatedforatwo-to-five-yearThreecomponentsofofandlinestaff直和職能管理，業(yè)與幕僚管理Asystembybusinessortwoch______ofthemanagement,consistsoflinemanagersforpolicyontheofthethestaffisforlinewithsuchaswarehousing,secretarialworktechnicaladvice.structure矩結(jié)構(gòu)organizationalstructureorframeworkacompanyofstructures.E.panybedividedoperatinginseveralcountries,butalsoaofThemanagerresponsibleforaproductinathereforetotothefortheforthehierarchical統(tǒng)結(jié)構(gòu)，等級(jí)結(jié)構(gòu)Itare______structureinbaseduponeachlevelhavingItpy______informalorganization:非式結(jié)構(gòu)InadditiontoitseverycompanyhasaninformalnetworksofconnectionsareoftenformedwithoutforInformaltheorganizationalandrelationshipsinfluencetheorganizationg______.（一個(gè)企業(yè)的分Intoeffectivestrategies,athroughprocessfrequentlycalledThefirststepintheprocessisto’smissionandestablishstepistoforandthreats./

lookfirmandidentifyandtwostepsfrequentlycalledstandsforweaknesses,o______threats.III.thesentencesEnglishorviceversa.A當(dāng)市場(chǎng)日益擴(kuò)大，商情瞬息萬(wàn).保證公司有效運(yùn)轉(zhuǎn)，他們決定對(duì)公司的組織結(jié)構(gòu)加以改革上經(jīng)理們正在討論分公司在市場(chǎng)開(kāi)發(fā)、財(cái)務(wù)和人事等方面的自主權(quán)事.專(zhuān)們認(rèn)為此公司的結(jié)構(gòu)應(yīng)該是部門(mén)性的而不是功能性公里進(jìn)行溝通不僅可以通過(guò)正式渠道，可以通過(guò)非正式渠道進(jìn)行傳實(shí)檢查以及在必要時(shí)糾正一個(gè)企業(yè)工作表現(xiàn)的系統(tǒng)稱之為管.BApersonalityfromineffectualleaders.Anenlightenedsupervisoroftenhistobeinthemanagementoforganization.Asastandardsagainstmeasureorgroupperformance.oftakingtotheofmanagementwithinthethroughsuchmethodsprogrammes,schemes,managementeconomicsuseoflawsandideasofeconomicstheoryinplanningbusinessactivitiesinmakingIV.CaseCityShopDannywascollege,management.Duringthesummers,full-timeforexpenses.hewasCityFlorist,oneofthelargerinthecity.FiftyworkedOakCityFlorist.ofincludedsales,officeflowerdesigners,anddelivery.ThefirmmadedeliveriesthroughouttheDannyworkedthedeliveryweresixfull-timedeliverypersonnel:Helen,two(in50s),twohighschoolstudents,and(acollegesophomore).Thedeliverydepartmentinseparatebuildingthedepartments.Withtheexceptionofamorninginspectionassistantmanager,wasnomakeAsasflowersweredeliveredwithouthadareiningettingjobDannysoonthatleaderofduetoherseniorityandage.She,alongwithtwouponethetwohigh-schoolDannynottoeitheraheworkedForfirsttogetalongfairlywell.Dannywouldatwork,loadvan,andhouses,orEachdeliveryandone-halfhours.AftertheHelenoftoohard.ofmakingtheotherfiveslowandtowhyDannywasinahurryandsohardallDannythoughthewasonly/

doinghisitwastodone,nottoshowuptheothers.HelenthentoldDannythatdidntaketwentyminuteslongerondeliveryrun,shecouldandwouldhavehimfired.Thenextmorning,totheassistantmanagerDannynottotohisdeliveryasAnotherweekbywithoutdirectencounters,itobviousthatwereinthebetweenHelen.OnMondayofDannywascalledofficetoldhebeingtransferredtotheofficedepartmentforofwithanhourinthatofsummerandhadnofurthercontactwithdeliverypersonnel.fivemembersinthedeliverydepartmentcontinuedtooperateusual.Questions:stylewasassistantmanagerinthedepartment?effectdidtheinformalorganizationhavethedepartmentoperated?yourwhywasinthedeliverydepartment?WhydoyouDannywasyouifwerethemanager?/

附：Terms專(zhuān)術(shù)lineandstaffmanagement直和職能管理，業(yè)務(wù)與幕僚管理matrixstructure矩型組織非正式結(jié)構(gòu)command指揮鏈，指令鏈hierarchicalstructure統(tǒng)結(jié)構(gòu)，等級(jí)結(jié)構(gòu)corrective矯正措施chief首執(zhí)行官humanskills人際關(guān)系技能skills概括技能操技能manager一線經(jīng)理，基層經(jīng)理trackrecord被踐證明的業(yè)績(jī)記錄headhunter獵公司job工作專(zhuān)業(yè)化departmentalization部門(mén)化unitycommand統(tǒng)指揮lineauthority直線職權(quán)staffauthority職能（部門(mén)的）職權(quán)l(xiāng)ine-and-stafforganization直線—職能混合型組織responsibility責(zé)delegation分，授權(quán)管理跨度，管理幅度hierarchicallevels管理層次，組織結(jié)構(gòu)層次按能劃分部門(mén)的組織divisional按業(yè)部劃分的織division部門(mén)經(jīng)理，事業(yè)部經(jīng)理經(jīng)全面的人才，通才matrixorganization矩陣型組織committee常委員會(huì)adhoc特委員會(huì)對(duì)一個(gè)組織的）優(yōu)勢(shì)、弱點(diǎn)、機(jī)遇和威脅的分析toExerciseThirteenI.choiceB2.DADCB7.CBDDII.thekeyconceptsfillineachoffollowingwithanappropriatewordsthree//operatingadministrative/conce