WORLD-WIDEPROJECTMANAGEMENTMETHODOLOGYFocusPM

ApplyingFocusPMforNon-ProjectManagers第一頁，共六十頁。

Today'sTopics

ProjectManagementInitiativeHistoryofDevelopmentContentandStrategyRequiredinputstoFocusPMKeyBusinessPointsMethodologyOverviewBenefitsofFocusPMWhychooseHP?"FocusPM:Itwillchangethewaywedobusiness."JimSherriff第二頁，共六十頁。CurrentState

Thesizeandcomplexityofsolutionprojectshavebeenconsistently

growing

DifferentresultwhiledeliveredbydifferentPM(evenexcellent)ProjectManagersusemethodologiesinconsistently

Bestpracticesarenotcaptured,shared,orreusedTheProjectManager'srole,responsibilityandauthorityarenot

clearlydefined

Clientdissatisfactionandlowprofitabilityareissuesinmany

projects第三頁，共六十頁。FutureState

Projectsareamajorcontributortoourprofitability

ClientsperceiveourProjectManagementasoneofHP's

competitiveadvantages

TheProjectManagerisperceivedasahighlydesiredjobwithin

HPwithclearauthorityandresponsibilitytomakeprojectsa

success

Usingasingleglobalmethodologyandtoolscontributeto

successfulprojects

Knowledgecaptureandreusegreatlyincreasetheeffectiveness

ofourProjectManagers

第四頁，共六十頁。第五頁，共六十頁。ProjectManagementInitiative

Objective2:

Clearlydefineroleandauthorityaswellasmeasures,rewards,andscopingofProjectManagersObjective3:

RapidlyenhanceourProjectManagementcapabilitythroughdevelopmentandhiringObjective1:

EnabletheimplementationofaconsistentProjectManagement

methodologyworld-wide第六頁，共六十頁。RoleofProjectManager

Responsibleforprofitability

(scope/terms&conditions/

cost/schedule)ofprojectKeyroleinsellingprocess--qualifyingprojectand

recommendingGO/NOGOAssessesandmanagesriskduringsellinganddeliveryprocess

Managesprojectteamduringtheproject

ManagesrelationshipbetweenclientsandHP/

partners/subcontractors

MajorrelationshipwithCBM,CBL&PrincipalConsultantinpre-sales

Drivesthesuccessoftheproject第七頁，共六十頁。PM'sareEmpoweredto:

Havesoleaccountabilityforprofitabilityofprojects

Haveamajorresponsibilityinthesellingprocess

Haveauthoritytobetheonlymanagerofprojectdelivery

Haveauthoritytobethemajorinterfacetoclientduringthe project

DoesNOTmeanthatProjectManageristhemostimportant personforprojectsuccess--entireHPTeamisimportantfor projectsuccess

第八頁，共六十頁。

WORLD-WIDEPROJECTMANAGEMENTMETHODOLOGYFocusPM第九頁，共六十頁。

HistoryofDevelopment

ProjectManagersaskedforamoreprofessionalmethodologyforplanningandimplementingprojects

Basedonprevious

principle(CPLC)&HPbestpracticesNovember1996initialstrategy,January1998FinalReviewWWReviewTeam第十頁，共六十頁。

ComparedtoPreviousMethodology

IsconsistentwiththeProjectManagementInstitute's(PMI&

Prince2standards)

IncorporatesHPbestpractices

Providesrigoranddetailintheplanningphases

Includesarobusttoolkitintheplanningandimplementationphases

MeetstheneedofProjectManagerstomanageincreasinglylargerandmorecomplexprojects第十一頁，共六十頁。

BenefitsofFocusPM

ImprovedHPbottomlinebycuttinglossesonprojects

Ensuresconsistentworld-wideapproachtoclientprojects(will

beusedbyHPC,ISBU,andOSD)

DevelopedunderleadershipofglobalHPC/ISBUSteering CommitteeIncorporatesWWHPC/ISBUbestpracticesandindustrystandard

ProjectManagementmethodsandterminology(PMIandPrince2)

Canbeusedforanytypeofproject(Scaleable)Providesafullsetofforms,toolsandtemplatesIncludesarigorousprocessforassessing/managingrisk第十二頁，共六十頁。ComponentsofFocusPM

Guide,ManualandallToolsontheWebContinuousImprovementaccessedthroughtheWebWebbasedKnowledgeSharing(ProjectSnapshotsandBest Practices)DocumentationManagementSystem(underinvestigation)

Documentation

MethodologyGuide(Phases/Activities/Tasks)ReferenceManual(ProcessesandTechniques)Toolkit(Forms,TemplatesandExamples)QuickReferenceCard(QuickOverview)

ElectronicTools

TrainingandCommunication

'ApplyingFocusPM'forProjectManagers-2days'ApplyingFocusPM'forNon-ProjectManagers-1/2dayInternalPresentationsforHPCandSalesExternalslidesetSalesslidesetWebbasedtraining-Qtr3(VirtualUniversity)第十三頁，共六十頁。

KeyStrategies

Consistentqualitycriteriaandmeasures

Knowledgesharingandre-use(ProjectSnapshots)

Sequenceofactivitiesandtasks(BidPlan,Design,Plan,Propose,Negotiate)

PMprocessmeasurementsbyphase,i.e.,QualityReviews

Qualityreviews-processandcontent(localprocess)

PMMethodologyforProjectManagers

Scaleable:Useonallprojects第十四頁，共六十頁。

ReviewCriteriaforeachTool/Output

QualityreviewsineachFocusPMPhaseandActivityQualityinFocusPM第十五頁，共六十頁。

FocusPM:ScaleableforAllProjectsVerylarge,complexprojectSmallprojectMedium-sizedprojectHow?第十六頁，共六十頁。

MethodologyStructureofFocusPMPhaseActivityTaskProcessOutput*(Tools)Input*Don'tconfuse"Output" withClientDeliverables第十七頁，共六十頁。

FocusPMMethodologyOverview2.1PrepareTechnicalSolution2.2DevelopProjectScopeStatementandWBS2.3DevelopProjectSchedule2.4EstablishProjectResourceRequirements2.5DevelopProjectRiskManagementPlan2.6DevelopAdditionalPreliminaryProjectPlans2.7DevelopProjectBudget2.8ResolveInconsistenciesinProjectPlan2.9PerformProjectPlanQualityReview2.10PrepareandPresentClientProposal2.11PerformPlanningandProposalQualityReview

Activities3.1ReachAgreementonProposal3.2ProduceFinalProposalandProjectBaseline3.3CompleteContract3.4PerformSelectionQualityReview

Activities4.1StartUpProject4.2ConductProjectControlProjectPlanExecutionScheduleTrackingandControlFinancialTrackingandControlHumanResourcesMgt.CommunicationsMgt.QualityControlRiskManagementChangeControlConfigurationMgt.ContractandProcurementMgt.4.3ImplementSolutionManagetotheProjectPlanProjectTeamsClientExpectationsProjectDeliverablesPerformClientAcceptanceTransfertoWarrantyandSupport4.4CloseProjectImplementation4.5PerformImplementationQualityReviewActivities5.1FulfilWarrantyCommitments5.2PerformWarrantyQualityReviewActivities6.1InitiatePost-WarrantySupportServices6.2PerformSupportQualityReviewActivities1.1AppointProjectManager1.2EstimateBidEffortofEngagement1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBidActivitiesPHASE1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT第十八頁，共六十頁。

RequiredInputs(FromPrincipalConsultants,SolutionConsultants)

ImprovedWinRatioandRepeatableBusinessFocusPMMethodologyLocalAuthorisationFormOpportunityInvestigation(AO,SBC,etc.)RequestforProposal (RFP)InvitationtoQuote(ITQ)SignedRiskOpportunity andAnalysisModel(ROAM)第十九頁，共六十頁。

"ITWILLCHANGETHEWAYWEDOBUSINESS"-JimSherriff

FollowingFocusPMismandatoryforPM'sTheProjectPlancontentisusedintheproposalPlanningcomponents(DesignandProjectPlan)canbedeliverable

templatesinaconsultingprojectHP'sservicemethodologies(fromFOI's)areincludedinthe developmentoftheWBSTheProjectPlanisthebasisforthecontractandbecomesthe Addendumtothecontract-(NottheProposal)NewRolesandResponsibilitiesforPM'sandothersScalability-allactivitiesandtasksrequiredKeyBusinessPoints第二十頁，共六十頁。

Ifrequiredresourcesarenotavailable,PM escalatestheissuesandstopstheproject

-Reschedulingoccursuponstart-upCheckpointsintheFocusPMBidPlanrequire managementapprovalbeforeproceeding

BidPlan-PresalesProjectPlan-ImplementationProposal-SubmissionClientnegotiatedproposalchangesScopechangesKeyBusinessPoints(Continued)第二十一頁，共六十頁。TheProjectManagerisresponsiblefor

leadingthedeliveryoflargeintegratesolutionandforkeystepsinthesaleofsolution

overallprojectplan,budget,schedule,staffing...overallriskmanagementandprofitabilitymakingarecommendationtomanagement(GO/NOGOdecision)effectivelyapplyingtheFocusPMMethodologytosolutionproject第二十二頁，共六十頁。

isthesinglepointofcontactwithclientistheBusinessManagerfortheprojectisaccountablefortheagreed-uponmarginfortheprojectmanagesallpeopleresourcesontheprojectisaccountabletoSeniorManagermusthaveallchangecontrolrequestsapprovedbyHPManagementandClientprovidesperformancefeedbackonallprojectteammembersatmajormilestonesandprojectclose-outalignedwithHPConsultingCouseleeReviewProcessDuringtheProject,theProjectManager第二十三頁，共六十頁。

FocusPMMethodologyOverview2.1PrepareTechnicalSolution2.2DevelopProjectScopeStatementandWBS2.3DevelopProjectSchedule2.4EstablishProjectResourceRequirements2.5DevelopProjectRiskManagementPlan2.6DevelopAdditionalPreliminaryProjectPlans2.7DevelopProjectBudget2.8ResolveInconsistenciesinProjectPlan2.9PerformProjectPlanQualityReview2.10PrepareandPresentClientProposal2.11PerformPlanningandProposalQualityReview

Activities3.1ReachAgreementonProposal3.2ProduceFinalProposalandProjectBaseline3.3CompleteContract3.4PerformSelectionQualityReview

Activities4.1StartUpProject4.2ConductProjectControlProjectPlanExecutionScheduleTrackingandControlFinancialTrackingandControlHumanResourcesMgt.CommunicationsMgt.QualityControlRiskManagementChangeControlConfigurationMgt.ContractandProcurementMgt.4.3ImplementSolutionManagetotheProjectPlanProjectTeamsClientExpectationsProjectDeliverablesPerformClientAcceptanceTransfertoWarrantyandSupport4.4CloseProjectImplementation4.5PerformImplementationQualityReviewActivities5.1FulfilWarrantyCommitments5.2PerformWarrantyQualityReviewActivities6.1InitiatePost-WarrantySupportServices6.2PerformSupportQualityReviewActivities1.1AppointProjectManager1.2EstimateBidEffortofEngagement1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBidActivitiesPHASE1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT第二十四頁，共六十頁。

KeyDecision:-HP'sResponsetoClient

InputLocalAuthorisationFormOpportunityInvestigationRequestforProposal(RFP)InvitationtoQuote(ITQ)RiskandOpportunityAnalysisModel(ROAM)OutputProjectManagerAppointmentClientRequirementsProjectMissionandObjectivesBidPlanBidQualityReviewLocalAuthorisationFormActivities1.1AppointProjectManager1.2EstimateBidEffort1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBid1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORT1.0InitiationPhase-OverviewObjective:ManageHP'sopportunitycost

KeyDecision:-HP'sResponsetoClient第二十五頁，共六十頁。1.1AppointProjectManager1.2EstimateBIDEffort1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBidEngagementOpportunityPlanningandProposalActivity1.1AppointProjectManagerTask1.1.1SelectProjectManagerTask1.1.3ReviewProjectRequirementsTask1.1.2EstablishProjectFileLocalAuthorisationFormOpportunityInvestigationRequestforProposal(RFP)orInvitationtoQuote(ITQ)Risk&OpportunityAnalysisModel(ROAM)HPCForm1.1.1 ProjectManagerEngagement PMT5200

LetterandProjectCharter1.1.2 ProjectFile PMC12501.1.3 ClientRequirements PMT10801.1.2 ProjectFile-Established PMC12501.1.1 ProjectManagerEngagement PMT5200

LetterandProjectCharterInputOutput Tools1.0InitiationPhase第二十六頁，共六十頁。ProjectInitiationPhase第二十七頁，共六十頁。1.1AppointProjectManager1.2EstimateBIDEffort1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBidEngagementOpportunityPlanningandProposalActivity1.2EstimateBidEffortTask1.2.1CompleteProjectMission

andObjectivesTask1.2.2DevelopBidPlan

1.1.3 ClientRequirements PMF10801.1.3 ClientRequirements PMF10801.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12001.2.1 ProjectMissionandObjectives PMT1100InputOutput Tools1.0InitiationPhase第二十八頁，共六十頁。1.1AppointProjectManager1.2EstimateBIDEffort1.3PerformQualityReviewofEngagement1.4RequestAuthorisationtoBidEngagementOpportunityPlanningandProposalActivity1.3PerformQuality

ReviewofEngagementInputOutput ToolsTask1.3.1ReviewProject

DocumentationTask1.3.2PerformQualityReview

1.1.2 ProjectFile PMC12501.1.3 ClientRequirements PMF10801.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12001.1.2 ProjectFile PMC12501.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12001.3.2 QualityReview-Minutes PMF60511.3.1 DocumentationReview1.0InitiationPhase第二十九頁，共六十頁。

1.1AppointProjectManager1.2EstimateBIDEffort1.3PerformQualityReviewofEngagement1.4RequestAuthorizationtoBidEngagementOpportunityPlanningandProposalActivity1.4RequestAuthorizationtoBidTask1.4.1PresentRecommendation

forApprovalTask1.4.3EstablishBidTeamTask1.4.2UpdateProjectFile1.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12001.3.2 QualityReview-Minutes PMF60511.1.2 ProjectFile PMC12501.4.1 LocalAuthorisation1.2.2 BidPlan PMT12001.4.1 LocalAuthorisation 1.4.3 Internal/ExternalResources-BidTeam PMF51001.4.2 ProjectFile-Updated PMC12501.4.1 LocalAuthorisationInputOutput Tools1.0InitiationPhase第三十頁，共六十頁。HighlightsofInitiationPhaseProjectMissionandObjective

ProjectBackgroundProjectObjective(Client)CriticalSuccessFactorExclusionsKeymilestonesConstrainHPObjectives第三十一頁，共六十頁。RiskManagementbeginsintheInitiationPhaseandcontinuesthroughouttheotherphases:

SalesteamcompletesRiskandOpportunityAnalysis Model(ROAM)Stressesvalueofformalizedriskassessmentprocess versusgutfeelingStressescontrolandprofitabilityGooddecision:

Improvedwin/lossratioNobadprojects!HighlightsofInitiationPhase(Continued)第三十二頁，共六十頁。TheProjectManager:

Isassignedearlyintheprocess

Reviewssalesinformationonclientandproject

CreatesProjectMissionandObjectives

DevelopsBidPlan

Recommendsnextstep

MayhaveanadditionalprojectreviewwithclientHighlightsofInitiationPhase

(Continued)第三十三頁，共六十頁。AsinputtoPhase1,theSalesTeam:

Developssalesvision

Conductsclientevaluation

QualifiestheClient:

-Findsassurancesthatclientcanaffordthe solution

-Determineswhetherclientvisioniscompatible withHPmission

Developsinitialriskanalysis(ROAM)HighlightsofInitiationPhase

(Continued)第三十四頁，共六十頁。

1outof10projectsprogressfromInitiation PhasetoPlanning

and

ProposalPhase

3outof4projectsinthePlanning

and

Proposal PhaseprogresstotheSelectionPhase

4outof5projectsintheSelectionPhase progresstotheImplementationPhaseSuccessStory:UKHPConsulting第三十五頁，共六十頁。OverviewofInitiationPhase

KeyDecisionsReviewPoints

SelectionofProjectManager(1.1.1)

BidRecommendation(1.4.1)

QualityReviewofEngagement(1.3)第三十六頁，共六十頁。

1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORTActivities2.1 PrepareTechnicalSolution2.2 DevelopProjectScopeStatementandWBS2.3 DevelopProjectSchedule2.4 EstablishProjectResourceRequirements2.5 DevelopProjectRiskManagementPlan2.6 DevelopAdditionalPreliminaryProjectPlans2.7 DevelopProjectBudget2.8 ResolveInconsistenciesinProjectPlan2.9 PerformProjectPlanQualityReview2.10 PrepareandPresent2.11 PerformPlanningandProposalQualityReviewInputApprovedBidPlanLocalAuthorisationFormClientInformationClientRequirementsProjectInformationServiceMethodologiesOutputSolutionDesignScopeofWorkProjectPlan(IncludingRiskPlan,SupportPlan,andWarrantyPlan)ProjectFileLocalPricingWorksheetClientProposalLocalAuthorisationFormProjectPlan/ProposalQualityReviewObjective:Designsolution,developprojectplan,andpresentawinningproposal2.0PlanningandProposalPhase-OverviewKeyDecisions:

-Design

-MOCInclusions

-Risk

-Scope

-ProjectPlan

-ERP

第三十七頁，共六十頁。

2.2Develop

ProjectScope

Statement+WBS2.3Develop

ProjectSchedule2.4EstablishProject

ResourceRequirements2.5Develop

ProjectRisk

ManagementPlanInitiation

PhasePlanningandProposal(continuedPart2)Activity2.1PrepareTechnicalSolutionTask2.1.1ReviewClientRequirementsTask2.1.7DetermineServiceMethodologiesandKnowledgeforReuseTask2.1.2EvaluateManagementofChange2.1.2 ClientRequirements-ManagementofChange PMF10801.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12002.1.3 ClientRequirements PMF10801.2.1 ProjectMissionandObjectives PMT11002.1.3 ClientRequirements PMF10802.1.4 Internal/ExternalResources-ThirdParty PMF51002.1.5 Internal/ExternalResources-Subcontractor PMF51002.1.5Internal/ExternalResources-Subcontractor PMF51002.1.5SubcontractorQualification PMT56002.1.4 Internal/ExternalResources-ThirdParty PMF51002.1.2 ClientRequirements-ManagementofChange PMF1080InputOutput Tools2.1PrepareTechnicalSolution1.2.1 ProjectMissionandObjectives PMT11001.2.2 BidPlan PMT12002.1.3 ClientRequirements PMF10801.1.3ClientRequirements PMF10801.2.1ProjectMissionandObjectives PMT11001.2.2BidPlan PMT12002.1.3 ClientRequirements PMF10802.1.4 Internal/ExternalResources-ThirdParty PMF51002.1.5 Internal/ExternalResources-Subcontractor PMF51002.1.6 ProjectMissionandObjectives PMT1100Task2.1.3ReviewwithClientTask2.1.4SelectThird-PartyProductsandServicesTask2.1.5SelectSubcontractorTask2.1.6UpdateProjectMissionandObjectivesTask2.1.8DesignClientSolution2.1.3 ClientRequirements-Reviewed PMF10802.1.1 ClientRequirements-SolutionRequirements PMF10802.1.7 ServiceMethodologies PMF13002.1.6 ProjectMissionandObjectives PMT11002.1.8 SolutionDesign PMT13502.1.7 ServiceMethodologies PMF13002.1PrepareTechnicalSolution第三十八頁，共六十頁。2.2DevelopProjectScopeStatementandWBS

ConcisedefinitionoftheprojectobjectivesOverviewoftheendproduct,service,orsystemdeliverablesDetaileddescriptionofthesize,type,quantityandotherpertinentcharacteristicsofdeliverablecomponentsSolutionDesignoverviewProjectMilestonesDefinitionofHPandclientresponsibilitiesWarrantyandsupportrequirementsProjectexclusionsDescriptionofscopechangeprocess第三十九頁，共六十頁。2.2.4DevelopWorkBreakdownStructure

ClearlydefinedintermsofqualityAlignedwithoneresourceorresourcegroupEstimatedandtrackedcostandtimeline第四十頁，共六十頁。2.3DevelopProjectScheduleEffortandDurationestimatesconsistofthetimeavailabletocompletethetaskandtheresourcesrequiredtocompletethetaskwithintheavailabletimeframe.Taskdependenciesestablishtherelationshipbetweentasks.TheycanincludeSF-StarttoFinish,SS-StarttoStart,FF-FinishtoFinishandFS-FinishtoStart.LeadandLagrelationshipsarecommon.Milestonesrepresentsignificanteventsintheprojectlifecycle.Effort/DurationTaskDependenciesMilestones第四十一頁，共六十頁。2.4EstablishProjectResourceRequirement

Theresourceplancontains:ResourceSummary

OrganizationalStructureHumanResourcePlanPerformancemanagementPracticesTransfertoWarrantyProvisionsMobilizationPlanReference

第四十二頁，共六十頁。2.5DevelopProjectRiskManagementPlanIdentifyProjectRiskTechnicalChallengesLegalIssuesProjectScheduleRegulatoryIssueProjectBudgetMarketActionRiskAssessmentSummary第四十三頁，共六十頁。2.6DevelopAdditionalPreliminaryProjectPlanQualityPlanDeliveryPlanAcceptancePlanTestingplanAcceptanceCriteriaandProceduresCommunicationManagementPlanWarrantandSupportPlan第四十四頁，共六十頁。2.7DevelopProjectBudgetDevelopHumanResourceCostEstimateMateriaksandSuppliesDevelopMobilizationCostsIncorporsteRiskmanagementCostsEstablishManagementReserveDefineClientValueEstablishSolutionPrice第四十五頁，共六十頁。2.9PerformQualityReviewHavetheclientrequirementsbeenadequatelyaddresssedinSolutiondesign?HastheProjectPlanidentifiedalloftheworkpackagesandresourcesrequiredfordeliveringthesolution?Doestheprojectorganisationprovidethenecessarylevelofsupportandcontrol?Istheprojecttimelineadequateforthescopeofwork?HavealloftheprojectcostsbeenidentifiedandaccuratelyestimatedHavealloftheprojectriskfactorsbeenidentified第四十六頁，共六十頁。

1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORTInputProposalProjectPlanRiskManagementPlanOutputFinalProjectPlanandSolutionProposalProjectBaselineClosetheDeal(ContractSigned)ProjectSnapshotActivities3.1 ReachAgreementonProposal3.2 ProduceFinalProposalandProjectBaseline3.3 CompleteContract3.4 PerformSelectionQualityReviewObjective:WinclientbusinessinsupportofHP'sbusinessobjectives3.0SelectionPhase-OverviewKeyDecisions:-HP'sResponsetochanges-ContractT&C's第四十七頁，共六十頁。

1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORTInputScopeofWorkProjectPlanClientContractProjectFileOutputProjectTrackingandControlImplementedSolutionInvoicesClientAcceptanceofSolutionClientEvaluationofHPProjectSnapshotObjective:Deliverprojectwithintime,budget,andscopewhilemaximisingclientsatisfactionActivities4.1 StartUpProject4.2 ConductProgram/ProjectControl4.3 ImplementationSolution4.4 CloseProjectImplementation4.5 PerformImplementationQualityReview4.0ImplementationPhase-OverviewKeyDecisions:-Performance-Risk-Acceptance-Changes第四十八頁，共六十頁。1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORTInputImplementedSolutionWarrantyPlanProjectPlanContractPost-ImplementationReportOutputProjectCloseoutWarrantyServicesDeliveredCloseoutReportTransitiontoAppropriateSupportObjective:Providewarrantysupporttoclient'ssatisfactionActivities5.1 FulfilWarrantyCommitments5.2 PerformWarrantyQualityReview5.0WarrantyPhase-Overview第四十九頁，共六十頁。

1.0INITIATION2.0PLANNINGANDPROPOSAL3.0SELECTION4.0IMPLEMENTATION5.0WARRANTY6.0SUPPORTInputSupportPlanClientContractPost-ImplementationReportOutputAppropriateDocumentsTransitionedSupportServicesDeliveredObjective:Providecontractedsupportservicestoclient'ssatisfactionActivities6.1 InitiatePost-WarrantySupportServices6.2 PerformSupportQualityReview6.0SupportPhase-Overview第五十頁，共六十頁。HowdoesFocusPMBenefittheProjectManager?TeamSatisfaction:

FrameworkforteamintegrationStructuredProjectOfficeenvironmentWorldwideMethodologyandBestPractices:

AllProjectManagersworld-wideusethesamemethodologyProjectteammembersallfamiliarwithsamemethodology fromdayoneFocusPMiscontinuallyupdatedtoincludebestpracticesMoreSuccessfulProjects:

RiskcanbepredictedandmanagedProjectManager'srecommendationispartofthequalificationprocessProductivity:

MoreefficientuseoftimeLesschanceofburnoutDoesn'thaveto"re-inventthewheel"everytime第五十一頁，共六十頁。

EnablesTeamingduringsellingprocessEncouragesjointdecisionmakingSinglepointofcontactthroughoutengagementReducedstart-uptimeReducedcostofsales=higherprofit!-Improveswinratio withrigorousGo/NoGodecisionsIncreasedclientsatisfaction-repeatbusiness

Increasedplanninginpresales-leadstosuccessfuldelivery"Acolleagueyoucanrelyon"ProjectManagerswilltakeresponsibilityHowdoesFocusPMBenefittheClientBusinessManager,PrincipalConsultantandAccountRepresentativ