外貿(mào)英語書信大全01.請求建立商業(yè)關系WehaveobtainedyournameandaddressfromAristoShoes,Milan,andwearewritingtoenquirewhetheryouwouldbewillingtoestablishbusinessrelationswithus.Wehavebeenimportersofshoesformanyyears.Atpresent,weareinterestedinextendingour,rangeandwouldappreciateyourcataloguesandquotations.Ifyourpricesarecompetitivewewouldexpecttotransactasignificantvolumeofbusiness.Welookforwardtoyourearlyreply.Verytrulyyours.從米蘭Aristo鞋類公司取得貴公司和地址，特此修函，祈能發(fā)展關系。多年來，本公司經(jīng)營鞋類進口生意，現(xiàn)欲擴展業(yè)務范圍。盼能惠賜商品目錄和報價表。如價格公道，本公司必大額訂購。煩請早日賜復。此致2.回復對方建立商業(yè)關系的請求Thankyourforyourletterofthe16thofthismonth.Weshallbegladtoenterintobusinessrelationswithyourcompany.Incompliancewithyourrequest,wearesendingyou,underseparatecover,ourlatestcatalogueandpricelistcoveringourexportrange.Paymentshouldbemadebyirrevocableandconfirmedletterofcredit.Shouldyouwishtoplaceanorder,pleasetelexorfaxus.本月16日收到有關商務關系的來函，不勝欣喜。謹遵要求另函奉上最新出口商品目錄和報價單。款項煩請以不可撤銷保兌之信用狀支付。如欲訂貨，請電傳或傳真為盼。此致敬禮。3.請求擔任獨家代理Wewouldliketoinformyouthatweactonasoleagencybasisforanumberofmanufacturers.WespecializeinfinishedcottongoodsfortheMiddleeasternmarket:Ouractivitiescoveralltypesofhouseholdlinen.Untilnow,wehavebeenworkingwithyourtextilesdepartmentandourcollaborationhasprovedtobemutuallybeneficial.Pleaserefertothemforanyinformationregardingourcompany.WeareveryinterestedinanexclusivearrangementwithyourfactoryforthepromotionofyourproductsinBahrain.Welookforwardtoyourearlyreply.本公司擔任多家廠家的獨家代理，專營精制棉織品，包括各燈家用亞麻制品，行銷中東。與貴公司向有業(yè)務聯(lián)系，互利互作。貴公司紡織部亦十分了解有關業(yè)務合作之情況。盼望能成為貴公司獨家代理，促銷在巴林市場的貨品。上述建議，煩請早日賜復，以便進一步聯(lián)系合作。此致敬禮

4.拒絕對方擔任獨家代理Thankyouforyourletterof1Septembersuggestingthatwegrantyouasoleagencyforourhouseholdlinens.Iregrettosaythat,atthisstage,suchanarrangementwouldberatherpremature.Wewould,however,bewillingtoengageinatrialcollaborationwithyoucompanytoseehowthearrangementworks.Itwouldbenecessaryforyoutotestthemarketforourproductsatyouend.Youwouldalsohavetobuildupamuchlargerturnovertojustifyasoleagency.Weenclosepricelistscoveringalltheproductsyouareinterestedinandlookforwardtohearingfromyousoon.9月1日

5.同意對方擔任獨家代理Thankyouforyourletterof12Aprilproposingasoleagencyforourofficemachines.Wehaveexaminedourlongand,Imustsay,mutuallybeneficialcollaboration.WewouldbeverypleasedtoentrustyouwiththesoleagencyforBahrain.Fromourrecords,wearepleasedtonotethatyouhavetwoserviceengineerswhotooktrainingcoursesatourMilanfactory.thesoleagencywillnaturallybecontingentonyoumaintainingqualifiedaftersalesstaff.Wehavedrawnupadraftagreementthatisenclosed.Pleaseexaminethedetailedtermsandconditionsandletusknowwhethertheymeetwithyourapproval.Onapersonalnote,ImustsaythatIamdelightedthatweareprobablygoingtostrengthenourrelationship.IhaveverypleasantmemoriesofmylastvisittoBahrainwhenyouentertainedmesodelightfully.IlookforwardtoreciprocatingonyournextvisittoMilan.Myverybestwishestoyouandyourwife.4月12日11.向長期客戶推銷新產(chǎn)品Iencloseanillustratedsupplementtoourcatalogue.Itcoversthelatestdesignswhicharenowavailablefromstock.Wearemostgratifiedthatyouhave,forseveralyeas.Includeaselectionofourproductsinyourmail-ordercatalogues.Theresultingsaleshavebeenverysteady.Webelievethatyouwillfindournewdesignsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloserinspection.Foryourinformation,weareplanningarangeofclassicalEnglishdinnerserviceswhich,shoulddowellintheNorthAmericanmarket.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.隨函寄奉配有插圖的商品目錄附頁，介紹最新設計的產(chǎn)品。貴公司的郵購目錄多年來收錄本公司產(chǎn)品，產(chǎn)品銷售成績理想，特此致以深切謝意。最新設計的產(chǎn)品巧奪天工，定能吸引顧客選購。煩請參閱上述附頁，需查看樣本，請賜復，本公司樂意效勞。本公司現(xiàn)正設計一系列款式古典的英國餐具，適合北美市場需求。如感興趣，亦請賜知。愿進一步加強聯(lián)系，并候復音。12.為商貿(mào)指南兜攬廣告Thankyouforyourbusiness.Youarecurrentlyrepresentedinourdirectory.ThisistheonlydirectoryofitskindwhichreachesallcompaniesinthebuildingandconstructionindustryintheUK.Advertisinginourdirectorywasawisemoveonyourpart.WearecurrentlycompilinganeweditionofthedirectorywhichwillbepublishedinApril1995.TheneweditionwillbeexpandedtoincludemajormanufacturersofplumbingequipmentintheEuropeanCommunity.Forpropercoverageinthedirectory,yououghttoappearinmorethanonecategory.Ifyoudooptforamultiplelisting,youwillbeabletobuyspaceinadditionalcategoriesathalfprice.Youcanbeassuredthattheneweditionwillbeonthedesksofallthemajordecisionmakersinthebuildingandhardwaretrades.Pleasecompletetheenclosedformandreturnitwiththeappropriatefee.Thanksagainforyourbusiness.衷心感謝惠顧。貴公司商號已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物，在此刊登廣告確是明智之舉。現(xiàn)下籌備1998年4月版的貿(mào)易指南，新版會羅列歐洲貢同體的主要鉛管業(yè)制造商。為達到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個廣告外，其余類別的廣告將可獲半價優(yōu)惠。該指南將分送給所有建筑公司和五金器具公司主管。煩請?zhí)钔纂S附表格，連同廣告費用一并寄回。專此盼候佳音。13.請求客戶作推薦人Thankyouforyourletterof2November.Wearedelightedtohearthatyouarepleasedwiththerefurbishmentofyourhotel.Asyourknow.inourlineofwork,wedependongood,reportsaboutourprojectstowinfurtherbusiness.Ourclientsalwaysshoparoundandlookforreferencesbeforecommittingthemselves.Withyourpermission,wewouldliketouseyourhotelasareferencewhenwediscusssimilarrefurbishmentsinthehotelindustry.Wouldyouagreetooursuggestingthatfutureclientsshouldcallyou?Itwouldalsobemosthelpfulifwecouldoccasionallybringaclienttolookatyourhotel.Wewould,ofcourse,stayovernightatleast.I'llcallyounextweektohearyourreaction.Thanksagainforyoukindwords.從11月2日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實是一鼓勵。設計行業(yè)重視聲譽，客人在選擇設計公司時必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關整修的質(zhì)素。未知可否讓其他客戶來電垂詢?此外，如獲允準間或陪同客戶前來參觀貴飯店整修，定必有莫大幫助。當然，本公司會預訂房間，至少留宿一晚。14.通知客戶價格調(diào)整Weencloseournewcatalogueandpricelist.Therevisedpriceswillapplyfrom1April1997.Youwillseethattherehavebeennumberofchangesinourproductrange.Anumberofimprovedmodelshavebeenintroduced.Outrangeofwashingmachineshasbeencompletelyrevamped.Manypopularlines,however,havebeenretainedunchanged.Youwillbeawarethatinflationisaffectingindustryasawhole.Wshavebeenaffectedlikeeveryoneelseandsomepriceincreaseshavebeenunavoidable.Wehavenot,however,increasedourpricesacrosstheboard,Inmanycases,thereisasmallpriceincrease,butinothers,noneatall.Wecanassureyouthatthequalityofourconsumerdurableshasbeenmaintainedatahighstandardandthatourservicewillcontinuetobefirstclass.Welookforwardtoreceivingyourorders.謹附上新的商品目錄和價格表。修訂價格定于1997年4月1日起生效。產(chǎn)品系列有一大革新，增加了不少改良的型號，推出一系列新款的洗衣機，但許多款的開動號仍保持不變。通貨膨脹影響整個工業(yè)連帶令貨品價格上漲。雖然如此，本公司并未全面提升價格，調(diào)整幅度亦不大。本公司堅守一貫信念，務求出產(chǎn)優(yōu)質(zhì)之耐用消費品，迎合顧客的需要。謝謝貴公司多年惠顧，盼繼續(xù)合作。15.說明價格調(diào)整原因Iencloseournewpricelist,whichwillcomeintoeffect,fromtheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Wefeelweshouldexplainwhywehaveincreasedourprices.Wearepaying10%moreforourrawmaterialsthanwewerepayinglastyear.Someofoursubcontractorshaveraisedtheirbyasmuchas15%.Asyouknow,wetakegreatprideinourmachinesandarejealousofthereputationforqualityanddependabilitywhichwehaveachievedoverthelast40years.Wewillnotcompromisethatreputationbecauseofrisingcosts.Wehope,thereforedecidedtoraisethepriceofsomeofourmachines.Wehopeyouwillunderstandourpositionandlookforwardtoyourorders.現(xiàn)謹附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調(diào)升價格。是次調(diào)整原因是原材料價格升幅上漲10%□，一些承包商的價格調(diào)升到15%。過去40年，本公司生產(chǎn)的機器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量，唯有稍為調(diào)整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。16.回復感謝信Wegreatlyappreciateyourletterdescribingtheassistanceyoureceivedinsolvingyourair-conditioningproblems.Wearenowinourfiftyyearofoperation,andwereceivemanyletterslikeyourindicatingahighlevelofcustomersatisfactionwithourinstallation.Wearepleasedthatourtechnicalstaffassistedyousocapably.Wewouldlikeyoutoknowthatityouneedtocontactusatanytimeinthefuture.Ourengineerswillbeequallyresponsivetoyourrequestforassistance.Ifwecanbeofservicetoyouagain,pleaseletusknow.Thankyouagainforyourverykindletter.承蒙來信贊揚本公司提供的空調(diào)維修工程服務，欣喜不已。五年前開業(yè)至今，屢獲客戶來函嘉獎，本公司榮幸之至。欣悉貴公司識技術人員的服務，他日若有任何需要，亦請與本公司聯(lián)絡，本公司定當提供優(yōu)秀技師，竭誠效勞。在此謹再衷心感謝貴公司的贊賞，并請繼續(xù)保持聯(lián)絡。17.請客戶征詢其它公司Thankyouforyourenquiryof5Mayconcerningsilkblouses.WeregrettosaythatwedonotmanufactureclothingtoyourowndesignstothehighestEuropeanstandards:SwanTextilescorporationintheindustrialzoneofShekou,wesupplythefactorywithalltheirsilkmaterials,Iencloseaswatchofourstockmaterialsforyourexamination.Shouldyoudesireanyofthesesamplesmadeupintofinishedproducts,wecansupplytheswanfactorywiththem.Wehopethatthiswillbeofhelptoyouandwishyoueverysuccessinyourbusinessdealings.謝謝5月5日來函查詢關于絲綢罩衫的事宜。本公司只生產(chǎn)絲綢布料，供應紡織品批發(fā)商和制造廠家，并沒有制造成衣，因而未能接受貴公司訂貨，謹致萬分歉意然而，本公司樂意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠，相信可按貴公司設計的款式制造符合歐洲最高標準的服裝：蛇口工業(yè)區(qū)天鵝紡織品公司。該廠的絲綢布料全由本公司供應，隨函附上樣本以供查閱，如貴公司認為適合，本公司樂意負責供應所需布料。愿以上資料對貴公司有所幫助。謹祝生意興隆，事事順達。18.改善服務Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.感謝1月26日來信。對上月貴公司更換所需貨品，唯恐類似事件再發(fā)生，本公司生產(chǎn)、運輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務，并為此特別設計清單。隨信奉上該清單，供貴公司今后訂貨之用。當中包括特殊規(guī)格、包裝要求和說明等欄目，相信此舉有助本公司提供更佳服務，促進雙方合作。如欲增設任何欄目于該清單上，懇求惠示。18.改善服務Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.感謝1月26日來信。對上月貴公司更換所需貨品，唯恐類似事件再發(fā)生，本公司生產(chǎn)、運輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務，并為此特別設計清單。隨信奉上該清單，供貴公司今后訂貨之用。當中包括特殊規(guī)格、包裝要求和說明等欄目，相信此舉有助本公司提供更佳服務，促進雙方合作。如欲增設任何欄目于該清單上，懇求惠示。20.應付難辦的客戶Wehavebeendoingbusinesstogetherforalongtimeandwevalueourrelationshipoflate,wehavenotbeenabletoprovidethekindofservicewebothwant.Theproblemisthatyourpurchasingdepartmentischangingordersaftertheyhavebeenplaced.Thishasledtoconfusionandfrustrationforbothofourcompanies.Inseveralinstances,youhavereturnedgoodsthatwereoriginallyordered.Tosolvetheproblem,Iproposethatonreceiptofanorder,oursalesstaffcontactyoutoverifyit.Ifyoudecideonanychanges,wewillamendtheorderandfaxyouacopysothatyoucancheckit.Itrustthissystemwillcutdownondelaysanderrors,andallowouroperationstorunsmoothly.承蒙多年惠顧，本公司感激萬分。然近來合作出現(xiàn)問題，令服務水準未能符合對方要求，本公司為此擔憂不已。貴公司采部發(fā)出定單后，再三更改內(nèi)容；更有甚者，屢次退回訂購之貨品，導致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴重，特此在接到定單后，由本公司銷售人員與貴公司復核。若需作出修改，本公司把定單修改后電傳副本，供貴公司查核。盼望上述辦法經(jīng)受減少延誤，促進雙方業(yè)務發(fā)展。21.非正式的預約要求Couldwemeetsometimethismonthtodiscussthehypermarketproposal?Wewanttomakedecisionbythebeginningofnextmonth.Wewouldverymuchliketohearyourthoughtsbeforewemakeanydefiniteplans.Couldyouchooseavenueforthemeeting?IcanflytoLondonanytime.PerhapsyouwouldpreferLyonorParis?Ileaveittoyoutochoose.Ilookforwardtoseeingyouagain.您好!未知能否于本月會面，商談有關特大自助市場的建議呢?我們準備于下月初做出最后決定。在未訂下明確計劃之前，希望能咨詢的意見。敢問能否選定會面地點?在倫敦、巴黎或里昂商談都可以，悉隨尊便。期待與您見面。22.物色代理商Ourcompanymanufacturesarangeofprintingpressesthatareusedsuccessfullybycompaniesinover20countries.Aproductspecificationbrochureisenclosed.Weareconsideringexpandingourproductstonewmarketsandwewouldappreciateyouassistance.Inparticular,wewouldliketoidentifythebestagentswhoarecurrentlyservingtheprintingindustryinyourregion.Wearelookingfororganizationswhichconducttheirbusinessinatrulyprofessionalmanner.Theymustbefullyconversantwiththetechnicalsideoftheprintingindustryandhaveacomprehensiveunderstandingofallthefeaturesofthelinest6heyrepresent.Wewouldbeverygratefulifyoucouldtakeafewmomentstosendusthenamesofthreeorfourorganizationsthatmatchourrequirements.Weshallthencontactthemtoexplorethepossibili