Unit5.SpecialPassengerandSpecialSituationManagement掃碼聽錄音掃碼聽錄音FA:Goodmorning,sir.Welcomeaboard.PAX:Goodmorning,whereismyseat?FA:Showmeyourboardingpassplease.YourseatisinRow1,1C,it’sanaisleseat.Thisway,please.PAX:Thankyou.FA:CanIhelpyouwithyourwheelchair?PAX:No,thanks.Icanhandleitmyself.Bytheway,wheretostowmywheelchair?FA:Pleasetakeyourseatandleavethewheelchairtome.Isitcollapsible?PAX:Yes,canIplaceithere?FA:I’msorry,sir.Forthesafety,itcan’tbeplacedintheaisle.I’llstowitinthecabinet.Whenyoudisembarktheplane,I’llbringitbacktoyou.IsthatOK?PAX:That’sfine.Thankyou.FA:You’rewelcome.Ifyouneedanyhelp,pleasedon’thesitatetocallus.PregnantWomenPassengersPregnancywomen,usuallymoodfluctuationsarerelativelylarge,somepregnantwomenwillbeaccompaniedbydiscomfortsymptoms,thebodyappearsinavarietyofdiscomfort,sometimesmorecanmakepregnantwomenfeeldepressedandanxious.Usually,theyaretakencareofmorebytheirfamilies.Thechiefpursermaydesignatespecialattendantstoservepregnantpassengers,especiallypregnantpassengerswhohavemorethanafewmonthsofpregnancy.Inpassengerservicesforpregnantwomen,pregnantwomenshouldtaketheinitiativetohelppassengerstakeandputthebaggage,guideseat,toldthecallbuttonandthelocationofthetoilet，wecanprovideablanketorapillowforpregnantwomenpassengersundertheseatbelt,Makeitfeelmorecomfortable.CabinAnnouncementsSuddenTurbulenceLadiesandgentlemen,Becauseofturbulence,pleasereturntoyourseatsandfastenyourseatbeltsimmediately.Lavatoriesshouldnotbeusedatthistime.Thankyou.DelayDepartureLadiesandgentlemen,Ourdeparturewillbedelayedbyhours（minutes）dueto/becauseOurcaptainisactivelycommunicatingwiththeairtraffictowerregardingthedeparturetime.Weapologizeforthedelayandthankyouforyourunderstanding.Kindlyremainseatedandwewillkeepyouupdatemoreinformationbecomesavailable.Meanwhile,wewillbeservingdrinks（breakfast/lunch/dinner/supper/refreshment）.Thankyouforyourunderstanding.ParkingAtTheApronLadiesandgentlemen,Sinceouraircraftisparkingattheapron/internationalterminal,wewillarrangeshuttlebustosendallpassengerstothearrivalhall.Astheoutsidetemperatureiscomparativelylow,Pleaseputonyourjacketbeforedisembarkation..Pleasemindyourstepsasitisrainingoutsideandthegroundisslippery.Thankyou.CabinDialoguesPracticethefollowingdialoguewithyourpartnerandfillintheappropriatesentencesonthelines.AGS:Goodmorning,sir.MayIseeyourpassport?PAX:Iwanttocheckinformyson.GS:Youmeanyoursonwilltravelalone?PAX:Yes,becauseI’mtoobusytotravelwithhim.GS:Howoldisyourson?PAX:He’stenyearsold.GS:OK,thenhewilltaketheflightas“UnaccompaniedMinor”.PAX:ThenwhatshouldIdo?GS:2.Youhavetofillaformandpayextrafeefortheservice,andthenwewillarrangeourstafftotakecareofyoursonduringtheflight.PAX:Howmuchisthefee?GS:It’s$90.Hereistheformforyoutofillin.PAX:Thankyou.Letmefillintheformfirst.BPAX:Excuseme?DoIhavetofillinallthese?GS:Yes,sir.Youwillhavetofillintheformindetails,suchascontactnumber,address,destination,andmostofall,thedetailsofthepersonwhowillpickhimupatthearrivalhall.PAX:OK,hereyouare.MayIpayincreditcard?GS:Sure.HisseatnumberisinRow1B.Theflightattendantwilltakecareofyoursonduringtheflight.PAX:Thankyou.Thenwecangothroughsecuritynow.GS:Yes,Iwillarrangeoneofourgroundstafftotakehimtotheaircraft..Haveanicetrip.PAX:Thanksalot.Vocabularyunaccompanied/??n??k?mp?nid/adj.無伴隨的minor/?ma?n?r/n.未成年人wheelchair/?wi?lt?er/n.輪椅infant/??nf?nt/n.嬰兒blind/bla?nd/adj.盲目的；瞎的deaf/def/adj.聾的criminal/?kr?m?nl/adj.犯罪的；n.罪犯escort/?esk??rt/n.陪同collapsible/k??l?ps?bl/adj.可折疊的；可拆卸的hesitate/?hez?te?t/vi.躊躇，猶豫fluctuation/?fl?kt?u?e??n/n.起伏，波動anxious/???k??s/adj.焦慮的；擔憂的departure/d??pɑ?rt??r/n.離開；