運(yùn)營(yíng)管理理論與實(shí)踐（全英文）智慧樹(shù)知到期末考試答案+章節(jié)答案2024年北京第二外國(guó)語(yǔ)學(xué)院Processtechnologiesdifferintheirflexibilitycapabilitiesandeconomicsandwillthereforebeappropriatefordifferentpartsofthevolume–varietymatrix.Flexiblemanufacturingsystemsareusually（）.

答案:Midvariety,midvolumeWhichofthefollowingoperationsmanagementconceptsdidnotevolvefromscientificmanagement?().

答案:interchangeableparts__________involvestheactivitiesofamanufacturingcompanywithitssuppliers().

答案:UpstreamsupplychainInordertobesuccessfulwithWeb-basedon-lineshopping,companiesmustdoallexceptwhichofthefollowing?().

答案:promisesame-daydeliveryWhatarelong-termdecisionsthatsetthedirectionfortheentireorganizationcalled?().

答案:strategicWhichofthefollowingisnotprimarilyperformedbytheoperationmanagementfunction?().

答案:advertisingstrategyWhichfamouseconomistoncesuggestedthat,“Theproductionproblemhasbeensolved”?().

答案:JohnKennethGalbraithWhoinventedthesteamengine?().

答案:JamesWattWhocreated“scientificmanagement?”().

答案:FrederickW.TaylorGlobalcompetitionreallyonlyappliestomulti-nationalorganizations.（）

答案:錯(cuò)Standardizationhastheadvantageofreducingvariability.（）

答案:對(duì)Governmentstatisticsareagoodsourceofdataaboutproductivitytrendsintheservicesector.（）

答案:錯(cuò)Increasingthelevelofresponsibilityofajobbyaddingplanningandcoordinationtasksiscalledjobenrichment.（）

答案:對(duì)TheHawthorneeffectisthatworkersaremotivatedbytheattentiontheyaregiven.（）

答案:對(duì)Sustainabilitywasanearly1950’smanagementfunctionandfocus.（）

答案:錯(cuò)Oneofthemostimportanttrendsincompaniestodayiscompetitionbasedontime.()

答案:對(duì)Akeyfeatureofscientificmanagementisthatworkersarelimitedonlybytheirtools.（）

答案:錯(cuò)Efficiencymeansbeingabletoperformmostactivities.（）

答案:錯(cuò)Wageandsalaryincreasesthatarenotaccompaniedbyproductivityincreasestendtoexertinflationarypressuresonanation'seconomy.（）

答案:對(duì)Anexampleofatransformationiswaitingtoseethedoctor.（）

答案:錯(cuò)Functionalstrategiesshouldbedesignedtodirectlysupportafirm'smission.（）

答案:錯(cuò)Anexampleofa“backroom”operationforanairlinecompanyisloadingluggageontotheairplane.（）

答案:對(duì)TheadventofthecomputeragepavedthewayforthedevelopmentofMRPforinventorycontrolandscheduling.（）

答案:對(duì)Productivitytendstobeonlyaveryminorfactorinanorganization'sabilitytocompete.（）

答案:錯(cuò)Servicesoftendon'tfitsimpleyieldmeasurements.（）

答案:對(duì)TodaymanycorporateCEOshavecomethroughtheranksofoperations.（）

答案:對(duì)Whichsecond-tiercomputercompanyutilizedadrasticchangeinitsoperationsfunctiontobecomeanindustryleaderinthelate1990s?().

答案:DellAkeyfeatureofscientificmanagementisthatworkersarelimitedonlyby_____().

答案:theirphysicalabilityWhichofthefollowingisnottrueforbusinessprocessreengineering?().

答案:Itcannotbeusedtoimprovequality.Whichbusinessfunctionisresponsibleformanagingcashflow,currentassets,andcapitalinvestments?().

答案:financeOperationsManagementisresponsibleforincreasingtheorganization’sefficiency,whichmeansthecompanywillbeableto_________().

答案:eliminateactivitiesthatdonotaddvalueThemajorityofourtextbookdealswithtacticaloperationsthatsupportestablishedfunctionalstrategies.（）

答案:對(duì)Operationsmanagementisthecentralcorefunctionofeverycompany.（）

答案:對(duì)Financecannotjudgetheneedforcapitalinvestmentsiftheyunderstandoperationsconceptsandneeds.（）

答案:錯(cuò)Anexampleofatacticaloperationsmanagementdecisionisdeterminingemploymentlevels.(）

答案:對(duì)Outsourcingisprovidinggoodsorservicestoanoutsideprovider.（）

答案:錯(cuò)Companiesthatcompetebasedonflexibilityoftencannotcompetebasedoncost.（）

答案:對(duì)Anexampleofanoperationthatdoesnotaddvalueismakingaweddingcake.（）

答案:錯(cuò)TheIndustrialRevolutionstartedinthe1770swiththedevelopmentofanumberofinventionsthatreliedonmachinepowerinsteadofhumanpower.（）

答案:對(duì)Whatarecompaniesthathavelowcustomercontactandarecapitalintensive;yetprovideaservice,called?().

答案:quasi-manufacturingorganizationsAnexampleofanoperationthatdoesnotaddvalueis________().

答案:movingcomponentstoawarehouseforstorageuntilthefactoryneedsthemWhichofthefollowingisnotaninput?().

答案:ServicesOperationsmanagementisresponsiblefororchestratingalltheresourcesneededtoproducethefinalproduct.Thisincludesallofthefollowingexcept______________().

答案:obtainingcustomerfeedbackWhatconceptinvolvesbreakingdowntheproductionofaproductintoaseriesofsmall,elementarytasks,eachofwhichisperformedbyadifferentworker?().

答案:divisionoflaborInformationtechnologycompaniesfollow______________strategy().

答案:Stablework-forcestrategyTheconceptofinterchangeablepartswasintroducedby________(）.

答案:EliWhitneyWhichbusinessfunctionisresponsibleforplanning,coordinating,andcontrollingtheresourcesneededtoproduceacompany’sproductsandservices?().

答案:operationsmanagementWhichoneofthefollowingwouldnotgenerallybeconsideredtobeatransformation?().

答案:waitingtoseethedoctorWhendidoperationsmanagementemergeasaformalfieldofstudy?().

答案:duringthelate1950sandearly1960sAttheGAP,whichfunctionplansandcoordinatesalltheresourcesneededtodesign,produce,anddeliverthemerchandisetoitsvariousretaillocations?().

答案:operationsmanagementWhichbusinessfunctionisresponsibleforsales,generatingcustomerdemand,andunderstandingcustomerwantsandneeds?().

答案:MarketingThecreatorofscientificmanagementbelievedthat________().

答案:workerproductivityisgovernedbyscientificlawsWhopopularizedthemovingassemblyline?().

答案:HenryFordWhichofthefollowingisanexampleofa“backroom”operationforanairlinecompany?().

答案:loadingluggageontotheairplaneWhatoutsourcingfunctionsdoesUPSprovideforclients?().

答案:inventoriesanddeliveriesEverybusinessismanagedthroughwhatthreemajorfunctions?（）.

答案:finance,marketing,andoperationsmanagementAcompanywithalowcustomercontactthatiscapitalintensiveiscalled:().

答案:quasi-manufacturingThefinancefunctionisresponsiblefor().

答案:managingcashflow,currentassets,andcapitalinvestmentsWhowroteTheWealthofNationsin1776,describingdivisionoflabor?().

答案:AdamSmithOperationsmanagementisthebusinessfunctionthatplans,coordinates,andcontrolstheresourcesneededtoproduceacompany’sproductsandservices.（）

答案:對(duì)Companiesarerequiredtouseenvironmentalscanningbecauseofbothfederalandstateregulationsregardingenvironmentalpollutioncontrol.（）

答案:錯(cuò)Acharacteristicthatwasonceanorderwinnermaybecomeanorderqualifier,andviceversa.（）

答案:對(duì)Anorganizationthatistwiceasproductiveasitscompetitorwillbetwiceasprofitable.（）

答案:錯(cuò)Anexampleofanoperationaloperationsmanagementdecisionisinventorylevelmanagement.（）

答案:對(duì)Strategyincludesbothorganizationalandfunctionalstrategies.（）

答案:對(duì)Abusinessthatisratedhighlybyitscustomersforservicequalitywilltendtobemoreprofitablethanabusinessthatisratedpoorly.（）

答案:對(duì)Marketingisthecentralcorefunctionofeverycompany.（）

答案:錯(cuò)Missionstatementsshouldbeasspecificaspossibleregardingexactlyhowtheywillbeaccomplished.（）

答案:錯(cuò)TheBalancedScorecardisanattractivetooltouseintheformationofstrategy.（）

答案:錯(cuò)Amissionstatementshouldprovideaguidefortheformulationofstrategiesfortheorganization.（）

答案:對(duì)Divisionoflaborinvolvesbreakingdowntheproductionofaproductintoaseriesofsmall,elementarytasks,eachofwhichisperformedbyadifferentworker.（）

答案:對(duì)Traditionalstrategiesofbusinessorganizationshavetendedtoemphasizecostminimizationorproductdifferentiation.（）

答案:對(duì)Operationsmanagementisaresultofasingleevent,theindustrialrevolution.（）

答案:錯(cuò)Environmentalscanningisasearchforeventsortrendsthatpresenteitherthreatsoropportunitiestotheorganization.（）

答案:對(duì)Time-basedstrategiesfocusonreducingthetimerequiredtoaccomplishcertainactivities,suchasnewproductdevelopmentordeliverytothecustomer.（）

答案:對(duì)Nationalproductivityisdeterminedbyaveragingtheproductivitymeasuresofvariouscompaniesorindustries.（）

答案:錯(cuò)ThefirstmathematicalmodelforinventorymanagementwasdevelopedbyEltonMayo.（）

答案:錯(cuò)Marketingcanalwaysmeetthecustomer’sneeds.(）

答案:錯(cuò)Improvingefficiencywillguaranteeasimilarimprovementinproductivity.（）

答案:錯(cuò)Managementsciencefocusesondevelopingquantitativetechniquesforsolvingoperationsproblems.（）

答案:對(duì)Organizationalstrategyshouldbedeterminedwithoutconsideringtherealitiesoffunctionalareastrengthsandweaknessessincetheycanbechangedtomeetourstrategy.（）

答案:錯(cuò)“Jobenrichment”isanapproachinwhichworkersaregivenalargerportionofthetotaltasktodo.（）

答案:錯(cuò)Theobjectiveofsupplychainmanagementistohaveeverymemberofthechaincompeteagainsteachothertoenhancecompetitiveabilities.（）

答案:錯(cuò)Thehighestpercentageoftransactionsontheinternetoccursbetweenbusinessesandtheircustomers(B2C).（）

答案:錯(cuò)Marketingcanmeetthecustomerneedsiftheyunderstandwhatoperationscanproduce.（）

答案:對(duì)Workerparticipationindecisionmakingisakeyfeatureofscientificmanagement.（）

答案:錯(cuò)Aslongaswematchacompetitoronqualityandpricewewillgainmarketshare.（）

答案:錯(cuò)Atafactory,thetransformationprocessisthephysicalchangeofrawmaterialsandcomponentsintoproducts.（）

答案:對(duì)OperationsresearchstartedwiththepublicationoftheresultsoftheHawthornestudies.（）

答案:錯(cuò)Whocreated“scientificmanagement?”（）.

答案:FrederickW.TaylorToday’soperationsmanagementischaracterizedby:（）.

答案:itsuseofinterchangeableparts.Whichofthefollowingwouldnotbeconsideredacorecompetencythatacompanymighthave?（）.

答案:aninefficientdistributionsystemWhichtypeoftechnologyhashadthegreatestimpactonbusiness?（）.

答案:processtechnologyAkeyfeatureofscientificmanagementisthatworkersaremotivatedonlyby_____（）.

答案:MoneyOperationscanbeclassifiedaccordingtotheirvolumeandvarietyofproductionaswellasthedegreeofvariation&visibility.Whichofthefollowingoperationswouldbeclassifiedashighvolume,lowvariety?（）.

答案:AfastfoodrestaurantWhichoneofthefollowingisaconcernexpressedbysuppliers?（）.

答案:ProductionwithzerodefectsWhichoneofthefollowingisnotconcernexpressedbysuppliers?（）.

答案:CustomersinfrequentengineeringchangesWhichofthefollowingstatementsregardingapullsystemistrue?（）.

答案:ProblemsbecomemoreobviousOnepremiseofsupplychainmanagementis（）.

答案:long-termrelationshipswithfewersuppliers.Competitivenessrelatestotheprofitabilityofanorganizationinthemarketplace.（）

答案:錯(cuò)Productivityisdirectlyrelatedtotheabilityofanorganizationtocompete.（）

答案:對(duì)Productivityisdefinedastheratioofinputtooutput.（）

答案:錯(cuò)Ifpeoplewouldonlyworkharder,produc