BEC商務(wù)英語中級考試閱讀真題

為了讓大家更好的學(xué)習(xí)商務(wù)英語BEC考試，我給大家整理了BEC

商務(wù)英語中級考試真題，下面我就和大家共享，來觀賞一下吧。

BEC真題一

Readthearticlebelowaboutthechangingroleofhuman

resourcesdepartments.

Thebestpersonforthejob

Employeescanmakeabusinesssucceedorfail,sothepeople

whochoosethemhaveavitalroletoplay.

Employeesareacompany'snewideas,itspublicfaceandits

mainasset.Hiringtherightpeopleisthereforeasignificant

factorinacompanyssuccess.(0)GIfthehumanresources

departmentmakesmistakeswithhiring,keepinganddismissing

staff,abusinesscandisappearovernight.Manycompaniesnow

realisethatrecruitingthebestrecruitersisthekeyto

success.

SarahChoi,HeadofHRatEncopic,believesthatthinking

commerciallyisakeyqualityinHR.EverydecisionanHR

managermakesneedstoberelevanttoadvancingthebusiness.

(8)...CThatsnolongerthecase.HRmanagershavetothink

morestrategicallythesedays.Theycontinuallyneedtothink

abouttheimpactoftheirdecisionsonthebottomline.

(9)F...Forexample,achiefexecutivewillexpecttheHR

千里之行，始于足下。

departmenttoadviseoneverythingfromtheheadcountto

whethertoproceedwithanacquisition.

WhydopeoplegointoHRinthefirstplace?Choihasaready

answer.Ithinkmostpeopleintheprofessionareattractedby

along-termgoal.(10)....DNothinghappensinthecompany

whichisntaffectedbyordoesntimpactonitsemployees,so

theHRdepartmentisacrucialpartofanybusiness.

Notalloperationalmanagersagree.Aninformalsurveyof

attitudestoHRdepartmentsthatwascarriedoutlastyearby

aleadingbusinessjournalreceivedcommentssuchasWhatdo

theyactuallycontribute?(11)AAsChoipointsout,

salarieshaveneverbeenhigherand,inaddition,HRmanagers

oftenreceivesubstantialannualbonuses.

Despitethefinancialrewards,HRmanagersoftenfeel

undervalued,andthisisamajorreasonformanyleavingtheir

jobs.(12)...EHowever,alackoftraininganddevelopment

isamoresignificantfactor.Thesedays,goodprofessional

developmentopportunitiesareconsideredanessentialpartof

anattractivepackage,Choiexplains.

AButrisinglevelsofremunerationdemonstratethatthe

professionsgrowingimportanceiswidelyrecognised.

BAtonetime,aprofessionalqualificationwasrequired

inordertoprogresstothetopofHR.

COtherdepartmentsandseniorexecutivesusedtoseeHR

managersashavingapurelyadministrativerole.

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DSinceitsoneofthefewareaswhereyoucanseethewhole

operation,itcanleadtoaninfluentialroleontheboard.

EBeingseenassomeonewhojustticksoffotherpeoples

leaveandsickdaysdoesnothelpbuildasenseofloyalty.

FTheythereforeneedtobecompetentinmanyaspectsof

acompanysoperations.

GOntheotherhand,recruitingthewrongstaffcanlead

todisaster.

這篇文章的標(biāo)題有些misleading,"Thebestpeopleforthe

job”,還以為是招人的標(biāo)準(zhǔn)。其實這篇文章是關(guān)于Humanresource

的，所以還是要適當(dāng)關(guān)注文章前的說明：thearticlebelowaboutthe

changingroleofhumanresourcesdepartments.

第八題，空格后面的"Thatsnolongerthecase”是很重要的

提示。由于空格前面始終在強(qiáng)調(diào)commercial和business,所以在空

缺的地方應(yīng)當(dāng)是和另一個方面相關(guān)的內(nèi)容。選項C的administrative

role正好滿意這個要求。前后文意思搭配在一起完全吻合。

第九題，后面的forexample的很關(guān)鍵，是對前面的補(bǔ)充說明。

“Forexample,achiefexecutivewillexpecttheHRdepartment

toadviseoneverythingfromtheheadcounttowhethertoproceed

withanacquisition."總裁期望人力資源經(jīng)理對一切事情提出建議,

從人數(shù)統(tǒng)計到是否進(jìn)行收購。這種要求就需要人力資源經(jīng)理具備許多

才能。所以F的句子填在這里最合適。

第十題，答案略微不那么明顯，不過D句中的aninfluential

千里之行，始于足下。

role可以和第十題的空格后的acrucialpart相對應(yīng)，算是答案信

號。要從整體上把握第三段，這里認(rèn)為HRmanager的影響是全局的、

長期的，所以D句的“seethewholeoperation”符合狀況。

第H—題，理解前后文的意思，前面說過去的operational

managers不那么認(rèn)可HRmanager的作用，后面指出HRmanagers掙

得多，所以中間是轉(zhuǎn)折的意思。A句的But是個信號，“上漲的薪酬

水平意味著這個職位漸漸增加的重要性得到了廣泛的認(rèn)可。”意思和

前后都吻合，所以是正確答案。

第十二題，空格前說HRmanagers覺得自己的作用被低估了，所

以leaving?？崭窈笠粋€However,所以空格處應(yīng)當(dāng)還是和leaving

有關(guān)的，為什么離職。E句的意思是“被視作僅僅對別人的離開和生

病的日子劃勾的人是沒法幫忙建立忠誠感的?！碧钊氪颂幷?。

BEC真題二

Lookatthestatementsbelowandtheadvicetobusinesses

ontheoppositepageaboutusingothercompaniestoruntheir

ITservices.

1、theneedtoteachskillstoemployeesworkingonthe

outsourcedprocess

2、rememberingtheinitialreasonforsettingupthe

outsourcedproject

3、theneedtodrawupagreementsthatsetouthow

integrationistobeachieved

4、addressingtheissueofstaffwhoworkontheoutsourced

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processbeingatadistantsite

5、theimportanceofmakingsomeoneresponsibleforthe

integrationprocess

6、staffontheoutsourcedprojectfamiliarisingthemselves

withvariousdetailsofthebusiness

7、problemsbeingassociatedwithanalternativeto

outsourcing

WhenabusinessdecidestooutsourceitsITservices,it

needstoconsiderthequestionofintegration.Fourexperts

givetheirviews.

A.GianlucaTramcere,SilicaSystems

AnoutsourcedITserviceisneverafullyindependent

entity.Itistiedtothehomecompanyspreviousandcontinuing

systemsofworking.Butdespitetheaddedresponsibilityof

managingnewwaysofworking,manybusinessesignorethe

integrationprocess.Theyfailtoestablishcontractsthat

definethewaysinwhichthetwocompanieswillworkalongside

oneanother,andfocussolelyonthetechnologicalaspectsof

servicedelivery.

B.KevinRayner,Domola

Businessesneedtobuildintegrationcompetencycentres

dedicatedtomanagingtheintegrationeffort.Itiscritical

tohaveanindividualinchargetocheckthattheexternaland

千里之行，始于足下。

internalbusinessoperationsworktogether.Althoughcompanies

oftenthinkofoutsourcingasawayofgettingridofpeople

andassets,theyneedtorememberthat,atthesametime,

outsourcinginvolvesgainingpeople.Becausethereisanew

operationbeingcarriedoutinadifferentwayoutsideofthe

homebusiness,thiscreatesatrainingelement.

C.ClaytonLocke,DigitalSolutions

Communicationisthekeytosuccess,andoutsourcingto

otherregionsorcountriescanleadtoarangeofproblems.For

anysuchinitiative,itisnecessarytocreateateamwhere

thereisgood,opencommunicationandaclearunderstandingof

objectivesandincentives.Bringingpeopletothehomelocation

fromtheoutsourcedcentreisnecessary,sinceitcanaid

understandingofthecomplexitiesoftheexistingsystem.To

integrateefficiently,outsourcingpersonnelhavetotalkto

thehomecompanysexecutivesanduserstounderstandtheir

experiences.

D.KimNoon,JGTech

Onewaytoavoidthedifficultiesofintegrationisto

createajoint-venturecompanywiththeoutsourcer.Thus,a

companycanswapitsassetsforashareoftheprofits.Yetjoint

venturesbringpotentialtroubles,andcompaniesshouldbe

carefulnottolosesightoftheoriginalrationalefor

outsourcing:togaincostefficienciesandqualityofservice

inanareathatforsomereasoncouldnotbecarriedoutentirely

in-house.Thecomplexitiesandcostsofajoint-venture

initiativeshouldnotbeunderestimated.

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這篇文章講的是外購(outsourcing),分別有四位專家就這個問

題給出了自己的看法。A段的專家強(qiáng)調(diào)建立合同的重要性，B段專家

認(rèn)為要派專人負(fù)責(zé),C段專家講外派人員和本公司之間要有一個互動,

D段專家講假如與外包商(outsourcer)組成聯(lián)合企業(yè)的話可能帶來的

一系列問題。假如對文章有個也許、基本的了解，許多題目不用細(xì)看

就可以得出結(jié)論。

第一題的答案略微有些隱晦，在B段的最終一句。"Because

thereisanewoperationbeingcarriedoutinadifferentway

outsideofthehomebusiness,thiscreatesatrainingelement.

由于新的操作是在本公司以外的地方以一種新的方式被執(zhí)行，所以產(chǎn)

生了培訓(xùn)成分。這里的training對應(yīng)第一題的"teachskillsto

employeesv。

其次題的答案在D段中間：companiesshouldbecarefulnotto

losesightoftheoriginalrationaleforoutsourcing.這里的

rationale是基本原理、根本緣由的意思。

第三題的答案在A段，特別明顯的“establishcontracts”。

第四段的答案是C段的最終一句話，outsourcingpersonnel

havetotalktothehomecompanysexecutivesandusersto

understandtheirexperiences.這里的talkto對應(yīng)address,向….

談話。第四題的意思是“說明在遠(yuǎn)址工作的外購人員的事情”，也就

是C段最終一句說的外購人員向公司匯報他們的經(jīng)受。

第五段的答案在B段，相當(dāng)明顯：Itiscriticaltohavean

individualinchargetocheckthattheexternalandinternal

businessoperationsworktogether。需要力/專人負(fù)責(zé)integration。

千里之行，始于足下。

第六題說“外派人員要熟識自身工作的不同細(xì)節(jié)”，對應(yīng)c段的

ucreateateamwherethereisaclearunderstandingof

objectivesandincentives.”打造一個對目標(biāo)和動機(jī)都有清楚理解

的團(tuán)隊。

第七題略微繞一點。題目里的uanalternativetooutsourcingn

指的是D段里的"createajoint-venturecompanywiththe

outsourcer”,建立一個聯(lián)合企業(yè)。D段里的專家始終在強(qiáng)調(diào)聯(lián)合企

業(yè)的麻煩和簡單性(jointventuresbringpotentialtroubles),

所以是正確答案。

BEC真題三

Thesecretofsuccessinelectroniccommerceliesin

placinganewemphasisonawell-establishedarea.Thatarea

iscustomerservice,whichisnowtheonlypointof(19)between

abusinessandthebuyingpublic.

Thereareanumberoffactorsinareal-worldshopthat(20)

peoplesperceptionsofabusiness:these(21)thelocationand

theappearanceofthepremises,thequalityandthepricingof

themerchandiseorservices,andthebehaviourofthestaff.

However,ifacompanyistryingtomakeagoodimpression

withonlinecustomers,mostofthesefactorsdonot(22)apart.

Inthe(23)ofthesefactors,thewaycustomersare(24)when

theyhaveareasontocallhasafundamentaleffectonacompanys

abilitytoretainthemascustomers.Evenmorethanregular

telephoneorin-personcustomers,webcustomersareimpatient,

easilyfrustratedandalwaysconsciousthattheyhaveother

placeswheretheycan(25)theirbusiness.Preventingthemfrom

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doingthatmeansmeetingthemontheirown(26)andproviding

themwithwhattheywant.

Thisnecessity,in(27),meansthatcompaniesthatsellover

thenetmustgetback-endfunctionsright.Imposing(28)

requirementsoncustomerswillnotwork;abusinessthat(29)

oncustomersemailingforassistanceinsteadofusingthephone,

forexample,willloserepeatcustom.

Ifthephoneisused,itmustbeanswered(30),andthestaff

shouldlookforwaysofhelpingeventhemostawkward

customers(31),asismoreusual,tryingtofindsome(32)to

blamethecustomerforanyproblem.

Animportant,finalpointisthatitisvitalthatall

addresses,weblinksandphonenumbersworkproperlyand

efficiently.Thisoughtto(33)withoutsaying.Experience,

however,showsthatitdoesnot.

19、ArelationshipBassociationC.meetingDcontact

20、AforceBdetermineCdecideDfix

21、AencloseBconsistCincludeDcontain

22、AgetBrunCplayDhave

23、AabsenceBlackCneedDscarcity

24、AcaredBtreatedCdealtDconsidered

千里之行，始于足下。

25>AdeliverBbringCmoveDtake

26、ApoliciesBstandardsCtermsDconditions

27、AturnBsequenceClineDorder

28、AdenseBrigidCdeepDsolid

29、AdemandsBinsistsCexpectsDinstructs

30、ApunctuallyBpreciselyCpromptlyDpresently

31、AapartfromBotherthanCexceptforDratherthan

32、AcaseBexcuseCfaultDpurpose

33>AdoBmakeCgoDcome

我個人認(rèn)為，完形填空這種題型屬于BEC閱讀里相對不簡單把握

的。其他幾個部分多參照原文就能找到答案，而完形填空的答案有的

時候靠分析是得不出結(jié)果的，由于會考到一些固定用法，而且是商務(wù)

英語里的固定用法。固定用法一時半會是無法積累的。要想做好BEC

里的完形填空，一是要把握肯定的解題技巧（比如排解法和猜題），二

是要培育商務(wù)英語的感覺。感覺的培育也有兩種途徑，一個是多讀原

版商業(yè)英語文章，另一個就是把歷年BEC真題里的完形填空原文填上

空缺的單詞反復(fù)朗讀。

這篇名為《電子商務(wù)勝利秘訣》的文章主要分析了從事電子商務(wù)

必需考慮的幾個factor。重點考慮的是如何服務(wù)客戶，不是在線的，

而是電話。

第10頁/共15頁

19題首先考的就是一個固定的商務(wù)英語用法。Pointofcontact,

接觸點。商業(yè)詞典的解釋：Personoradepartmentservingasthe

coordinatororfocalpointofanactivityorprogram.英文WIKI

的解釋：Apointofcontact(POC,alsosinglepointofcontact

orSPOC)istheidentificationof,andmeansofcommunication

with,person(s)andorganizations(s)associatedwiththe

resource(s).

26題，ononesownterms,依據(jù)某人自己的主見。聯(lián)系此句上

下文，是說電子商務(wù)的客戶不好服侍，得根據(jù)他們的意思來供應(yīng)他們

想要的。所以后面的28題應(yīng)當(dāng)選擇rigid,僵硬的。意思是不能把

一些僵硬的要求強(qiáng)加在客戶的身上。

27題，inturn相應(yīng)的；insequence按挨次，依次；inline成

始終線；in0rder整齊，秩序井然。

31題，后面的asismoreusual是插入語，在這里完全可以忽

視不計，聯(lián)系整個句子的意思。是說員工應(yīng)當(dāng)想方法應(yīng)付哪怕是最難

應(yīng)付的客戶，而不是找借口去指責(zé)客戶。所以應(yīng)選ratherthan(而

不是)。apartfrom相當(dāng)于exceptfor,除了…外(都)，otherthan

相當(dāng)于except,除…以外。

32題，理解了上下文，應(yīng)當(dāng)選excuse。與fault相關(guān)的短語是

findfaultwith

33題，gowithoutsaying固定用法，不言而喻的意思。

BEC真題四

FightingFit

千里之行，始于足下。

FineFitness,thehealthandfitnesscluboperator,

announcedanimpressivesetofresultsyesterday:(19)a

38-per-centjumpinannualpre-taxprofits,thecompanyclaimed

thatithad(20)noneoftheproblems(21)lastweekbyitsrival,

TopFit.AccordingtoSamanthaCollier,thechiefexecutive,

FineFitness(22)strongandison(23)toreachitstargetof

100clubswithinthreeyears,itsstrategyunaffectedbythe

apparent(24)downoftheeconomy.

Thecompanyopened12newclubsinthepastyear;(25)its

totalto51.Theyhave(26)tobehighlysuccessful,withpeople

joininginlargenumbers,especiallyinthe25-to-40agerange.

Eventhemore(27)clubsarestillseeingsalesgrowth,along

withrisingretention(28)ofmorethan70percent.Thiscan

beseenasclear(29)oftheappealofFineFitness.

MsCollieradmittedthatastherewere(30)toomany

companiescompetingwithoneanother;therewouldalmost

certainlybe(31)inthehealth-and-fitness-clubsectorofthe

marketShepredictedthat,withinarelativelyshorttime,

theremightbeonlyaboutthreemajorcompaniesstillin

(32).However,shedeclinedtosaywhichthesewerelikelyto

be.

Profitsroseby￡6.3million,althoughtherewasafal1in

grossmarginsfrom31percentto28.6percentbecauseofhigher

insurancepremiums,extramanagementcostsandstart-up

expensesforthecompanysnew(33)inSpain.

19AStatingBReportingCRemarkingDInforming

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20AtakenBfeltCexperiencedDcaught

21AreleasedBissuedCopenedDrevealed

22AstaysBremainsCmaintainsDkeeps

23AtrackBdirectionCwayDline

24AfallingBbreakingCcuttingDslowing

25AbringingBputtingCgettingDmounting

26AshownBresultedCprovedDdemonstrated

27AinstalledBformedCestablishedDconfirmed

28AratesBstandardsCproportionsDvolumes

29AwitnessBsignCdisplayDevidence

30ApurelyBmerelyCsimplyDbar