BusinessEnglish:Viewing,Listening&Speaking1/21LearningObjectivesAftercompletingthiscourse,studentsisexpected:ToexpandbusinessknowledgeToacquirebusinesscommunicationskillsToimprovelisteningability2/21Arrangements《體驗商務(wù)英語視聽說教程1》高等教育出版社10units,3hourseachBusinessvocabularyDoingbusinessFocusSocialskillsVideoclipsExtraactivitiesAfter-class:ListeningtaskOraltask3/21AccomplishmentEvaluation１．Classroomattendance,Classroomperformance,etc.１０％。２．Listeningassignment15％３．Oralassignment15%４．Finalexam，60％4/21Businessmoneycustomers???Unit1Connections5/21Describeyourfuturework.BusinessvocabularyI’mabusinessman.IamanythingIneedtobeatanytime.Tellme,whatexactlyareyou?--BigNightWhatisthemainfocusofyourfuturework?Whatkindoforganizationdoyouwanttoworkfor?6/21Phonephrases:AnsweringthephoneAskingtospeaktosb….Ifthepersonisnotavailable…Askingsb.towait…Askingfortheotherperson’sname…Sayingthatyou’llphoneagainlater…

7/21Phrasalverbs:Answeringthephonegetthroughputthroughcutoffhangupholdona.toconnectb.tobeconnectedc.todisconnectd.towaite.toputdownthereceiver8/21Problems:AnsweringthephoneConversationsProblemsQuestions12345He’sonanotherline.CanIhold?Shespeakstooquickly.He’snotavailable.Couldyouspeakmoreslowly?CanIleaveamessage?Hecan’thearhim.It’sabadline.Canyouspeakup?Canyoucallback?It’sthewrongnumber.He’sleftthecompany.Hedoesn’tknowthenameofthenewman.Wouldyouliketospeaktothenewman?Canyouspellthatforme?9/21Thinkofotherproblemsinatelephoneconversationandactitout.Answeringthephone10/21Extraactivities:AnsweringthephoneMessageFormNameCompanyUrgentCanwaitTel.No.Mr.MeadDigitalElectronics√01865502316,ext9911/21Extraactivities:AnsweringthephoneMessageFormNameCompanyUrgentCanwaitTel.No.LindaBurneSCIInternational√01814425655,ext3912/21PhonemessagesMessage1Company:JohnMuir1)_________________Caller:KyleContent:newmarketingmanageris2)__________butunfriendlyTen3)_____________workersandtwosalesmenareneeded.Needthemnext4)__________________.Salesmenrequirements:5)__________________________________PS:6)_________________forovertime.MechanicscompetenttemporaryMondayOutgoingpersonality&convincingknowledgeinvehicles&goodatnumbercrunchingDoublepaid13/21PhonemessagesMessage2From:AlysoninHeadOfficeTime:10amCallabout:1)____________________FivesectionsareindispensibleThefinancial2)________________shouldcoverrevenue,3)_______________andearningspersharedata.Theletterstoshareholders:4)_____________________________willbesentbyemail.Thereportneeds5)__________________byattorneysandaccountants.ReportwritingsummarynetincomeCEO’sformalstatementreviewing14/21HowtoPracticeGoodPhoneandE-mailEtiquetteatWork15/21IntroductionListentotwoalternativeversionsofasimilarsituationinvolvingtwomencalledBuxtonandRoberts.Whichoneofthefoursentencesdescribesthefirstconversationandwhichonedescribesthesecondconversation?16/21IntroductionAddressing17/21CultureandcommunicationReportonculturaldifferencesincommunication.18/21Videoclip,unit1(P.104)ConnectionsWhydoesMr.Trumpaskthejobintervieweestobuildtentsaftertheirself-introduction?Whohasearnedleadershipthroughworkingonthetents?WhenMr.Trumpaskedwhetherbuildingthetentwashardtosay,Kristinesaid,“Therearetoomanychefsinthekitchen.”Whatdoesshemean?DidMartinhaveagoodconnectionwithotherswhileworkingonthejob?HowdoesMartinthinkhislastchoiceoftheteammakeshimfeel?

PeopleHowmanyattorneyssalespersonsworkinginrealestateownersofcompaniesself-conscioustenseself-confidenceflushpanic√√√433319/21Videoclip,unit1(P.104)Trueorfalse.Therearefourofthemwhoareownersoftheirowncompaniesandoneispart-ownerofacompanyamongthegroup.MartinistheseniorassistantcityattorneyofAtlanta.JamesSunisfromUniversityofWashingtonwithafinancemajor.Heidi’sfirstchoiceoftheteammembersisAimee.They’vegottoknow