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CONSUMER&
BRANDBrandKPIs
for
car
&
motorcycleonline
shops:
1000PS.de
in
GermanyConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
1000PS.de’s
performance
inthe
car&motorcycle
onlineshop
market.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202467%
of
1000PS.de
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??1000PS.de’s
branding
resonates
more
with
Gen
Z?1000PS.de
ranksoutsidethe
Top
10
inawarenesswithin
the
car&motorcycle
online
shopmarket?1000PS.de
generally
appealstomen
more
thanwomen?Thepopularity
ratingof
1000PS.de
is23%?1000PS.de
ranksoutsidethe
Top
10
inusage?Interms
of
loyalty,1000PS.de
is
sixthinGermany?1000PS.de
hasascore
of18%
formedia
buzz?Among
1000PS.de
enthusiasts,44%
fallunderthehigh-income
category?Consumers
want
theircar&motorcycle
online
shopbrandstohavereliability,
honesty
/trustworthiness,andhigh
value3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for1000PS.de
at
67%Brand
profile:
snapshotBrand
performance
of
1000PS.de
inGermany67%23%18%11%11%AwarenessPopularityUsageLoyaltyBuzz5Notes:Car&motorcycleonline
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=142,
respondents
who
know
the
individual
brand
(popularity),
n=142,respondents
who
know
the
individual
brand
(usage),
n=15,
respondents
who
have
used
the
individual
brand
(loyalty),
n=142,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember20241000PS.de’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations59%Withthatinmind,when
looking
atthe
shareofconsumers
who
like1000PS.de
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
that1000PS.de
islikedby0%
ofBaby
boomers
and16%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is7%
and
28%,
respectively.38%28%27%25%ForMillennials
andGen
Z,
25%
and
59%
feel
positivelytowards
1000PS.de,
versus38%
and27%.
Socurrently,for1000PS.de,
Gen
Zconnects
most
withtheirbrandcompared
to
theoverall
industryuser.16%7%0%Baby
BoomerIndustryuserGen
ZMillennialsGen
XBrand
enthusiast6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestocar&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=32,
1000PS.de
enthusiast,
n=738,
car&motorcycleonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember20241000PS.de
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
1000PS.de
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.8%16%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
1000PS.de
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.34%66%44%56%66%
ofmen
like1000PS.de
compared
to34%
ofwomen,
whereas
fortheoverallindustry,56%
of
men
usecar&motorcycle
online
shopscompared
to44%
ofwomen.86%81%16%
of1000PS.de
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
car&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=32,
1000PS.de
enthusiast,
n=738,
car&motorcycle
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
1000PS.de
enthusiasts,
44%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.31%Single24%23%36%12%12%44%CoupleSingleparentNuclear44%
of1000PS.de
enthusiastsare
fromhigh-income
households.1000PS.de’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
asinglehousehold,
31%
of
1000PS.deenthusiastshavethiscurrent
livingsituation.9%22%34%29%27%28%Multi-generational0%2%19%ExtendedOther28%12%3%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=32,
1000PS.de
enthusiast,n=738,
car&motorcycleonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
car
&
motorcycle
online
shop
brands
to
have
reliability,honesty
/
trustworthiness,
and
high
valueBrand
profile:
qualitiesQualitiesuserswant
from
car
&motorcycle
online
shopbrandsForcar&motorcycle
onlineshops,thetopthree
qualitiesusers
wantfrom
abrandarereliability,
honesty
/Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness,
andhigh
value.40%20%0%1000PS.de
users
alsoappreciate
thesekey
attributes,indicating
1000PS.deexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthat1000PS.de
enthusiastsareleast
focused
on
arethrill/excitement
andsocial
responsibility.ReliabilityExclusivity1000PS.de
should
work
on
promotingfriendliness
toconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
car&motorcycleonline
shops,
which
ofthese
aspects
aremostimportant
to
you?”;Multi
Pick;“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=15,
1000PS.de
users’,n=32,
1000PS.de
enthusiast,
n=738,
car&motorcycleonlineshop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
1000PS.de
fans,
34%
state
that
they
get
excited
about
car
&
motorcycleonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
ofcar
&motorcycle
onlineshopsingeneral?44%34%34%34%30%28%25%23%22%21%20%15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
car&motorcycle
topicsrelating
toonlineshopscar&motorcycleonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
car&motorcycleonline
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=32,1000PS.de
enthusiast,
n=738,
car&motorcycleonline
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1167%
of
1000PS.de
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
car&motorcycle
onlineshops,theaverage
awareness
of
abrandinGermany
is34%.Awareness
of1000PS.de,
however,
isat11%.Awareness23%
ofGerman
car&motorcycle
onlineshop
userssaythey
like1000PS.de,
compared
toanindustryaverage
brand
popularity
of26%.11%
ofindustryusers
inGermany
say
theyuse1000PS.de,
with
theaverage
usageof
abrand
at16%.BuzzPopularity67%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
65%.1000PS.de
hasbeen
noticed
similarly
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of18%compared
to
18%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Car&motorcycleonline
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=142,
respondents
who
know
the
individual
brand
(popularity),
n=142,respondents
who
know
the
individual
brand
(usage),
n=15,
respondents
who
have
used
the
individual
brand
(loyalty),
n=142,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember20241000PS.de
ranks
outside
the
Top
10
in
awareness
within
the
car
&
motorcycleonline
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessof1000PS.deRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1eBay89%81%73%39%38%35%31%26%24%22%11%2mobile.de3AutoScout24heycar45auto.deUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6MeinAuto.deautoanzeigen.deautohaus24Motorradkauf24.decarwow78Outofallrespondents,
11%
were
aware
of
1000PS.de.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.89%9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
1000PS.de
is
23%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
of1000PS.deRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1AutoScout2452%46%45%31%30%26%25%24%23%22%23%2mobile.deeBay34auto.deOutofconsumers
who
knew
thebrand,
23%
saidtheyliked
1000PS.de.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.5autohaus24Cazoo67MeinAuto.deautoanzeigen.de1000PS.deheycar77%89PopularityN/A1014
Notes:“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=142,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember20241000PS.de
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
of1000PS.deRank#
BrandUsage
%33%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
car&motorcycle
online
shops,which
ofthefollowingbrandshaveyou
usedinthepast12
months?”.1eBay11%2AutoScout24mobile.deautohaus24auto.de31%328%Outofconsumers
who
knew
thebrand,
11%
saidtheyused
1000PS.de.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.423%519%6autob?rse.deautoanzeigen.decarwow18%716%816%89%Usage9MeinAuto.deCazoo14%N/A1013%15
Notes:“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=142,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
1000PS.de
is
sixth
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
of1000PS.de’s
consumersRank#
BrandLoyalty
%84%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1eBay2Motorradkauf24.demobile.de83%33%383%4AutoScout24webauto.de1000PS.deautohaus24MeinAuto.deauto.de79%568%667%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
car&motorcycleonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.67%765%863%963%Outofrespondents
whohaveused
1000PS.de,
67%saidthey
would
usethebrand
again.LoyaltyN/A10newcar24.de62%16
Notes:“When
it
comesto
car&motorcycleonline
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;Multi
Pick;Base:n=15,
respondents
who
have
used
the
individual
brand(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember20241000PS.de
has
a
score
of
18%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzof1000PS.deRank#
BrandBuzz%36%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1eBay18%2AutoScout24mobile.deautohaus24autoanzeigen.deheycar31%327%Outofconsumers
who
knew
thebrand,
18%
saidtheyhadheardabout1000PS.de
inthe
media.
This
ranksthemeighthcompared
to
other
brandssurveyed
inthismarket.422%521%620%7auto.de19%81000PS.deCazoo18%82%918%BuzzN/A10carwow18%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=142,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
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