商務(wù)英語寫作實(shí)例試題答案解析姓名：____________________

一、多項(xiàng)選擇題（每題2分，共20題）

1.Whichofthefollowingisanappropriateopeningsentenceforabusinessletter?

A.Ihopethisletterfindsyouwell.

B.Youwillfindenclosedourlatestproductcatalog.

C.Wearepleasedtoannounceournewpartnership.

D.Pleasefindattachedtheinvoiceforyourrecentorder.

2.Whichofthesephrasesiscommonlyusedtoshowappreciationinabusinessletter?

A.Wearelookingforwardtoyourpromptresponse.

B.Weappreciateyourcontinuedsupport.

C.Weareintheprocessofaddressingyourconcerns.

D.Weareeagertodiscussthedetailsofourcollaboration.

3.Inabusinessletter,whenshouldyouusethesubjectline?

A.Attheendoftheletter.

B.Afterthedate.

C.Beforethesalutation.

D.Aftertheclosing.

4.Whichofthefollowingisasuitableclosingsentenceforabusinessletter?

A.Welookforwardtoyourpositiveresponse.

B.Wearesorrytohavecausedanyinconvenience.

C.Pleasedonothesitatetocontactusifyouhaveanyquestions.

D.Weappreciateyourpromptattentiontothismatter.

5.Whenshouldyouuseaformaltoneinabusinessletter?

A.Whenwritingtoaclient.

B.Whenwritingtoafriend.

C.Whenwritingtoacolleague.

D.Whenwritingtoafamilymember.

6.Whichofthefollowingisanappropriatewaytoaddressarecipientinabusinessletter?

A.DearSirorMadam

B.ToWhomItMayConcern

C.DearJohn

D.Mr.Smith

7.Inabusinessletter,howshouldyouformatthedate?

A.1stJanuary2023

B.January1,2023

C.01/01/2023

D.1stofJanuary,2023

8.Whichofthefollowingisagoodpracticewhenreplyingtoabusinessletter?

A.Replyingtothesameemailaddress.

B.Usingadifferentemailaddress.

C.Replyingtotheoriginalsender.

D.Replyingtoallrecipients.

9.Whenshouldyouuseasemi-coloninabusinessletter?

A.Toseparatetwoindependentclauses.

B.Toindicateapauseinasentence.

C.Toseparatealistofitems.

D.Toshowacontrastbetweentwoideas.

10.Whichofthefollowingisanappropriatewaytoapologizeinabusinessletter?

A.Wesincerelyapologizefortheinconveniencecaused.

B.Weregrettoinformyouthatwewereunabletomeetyourexpectations.

C.Wearetrulysorryforanyinconveniencethismayhavecausedyou.

D.Wehopethisdoesnotaffectourongoingrelationship.

11.Inabusinessletter,howshouldyouaddressagroupofpeople?

A.DearTeam

B.ToAllConcerned

C.DearColleagues

D.Greetings,Everyone

12.Whichofthefollowingisagoodpracticewhenwritingabusinessletter?

A.Usingaclearandconcisetone.

B.Includingadetailedexplanationoftheissue.

C.Usingaformalandpolitetone.

D.Alloftheabove.

13.Whenshouldyouuseacommainabusinessletter?

A.Afterthesalutation.

B.Aftertheclosing.

C.Afterthedate.

D.Afterthesubjectline.

14.Whichofthefollowingisanappropriatewaytostartabusinessletter?

A.Ihopethisletterfindsyouwell.

B.ToWhomItMayConcern

C.DearSirorMadam

D.Greetings

15.Inabusinessletter,howshouldyouformatalist?

A.Usingbulletpoints.

B.Usingnumberedlists.

C.Usingacombinationofboth.

D.Usingnoformatting.

16.Whichofthefollowingisasuitablewaytointroduceanewproductinabusinessletter?

A.Weareexcitedtointroduceournewproductline.

B.Webelieveournewproductwillmeetyourneeds.

C.Wehopeyouwillbeinterestedinournewproduct.

D.Alloftheabove.

17.Whenshouldyouuseacoloninabusinessletter?

A.Afterthesalutation.

B.Aftertheclosing.

C.Afterthedate.

D.Afterthesubjectline.

18.Whichofthefollowingisanappropriatewaytoendabusinessletter?

A.Welookforwardtoyourpositiveresponse.

B.Weappreciateyourpromptattentiontothismatter.

C.Wearesorrytohavecausedanyinconvenience.

D.Alloftheabove.

19.Inabusinessletter,howshouldyouaddressaspecificdepartment?

A.DearSalesDepartment

B.ToWhomItMayConcern

C.DearSirorMadam

D.Greetings

20.Whichofthefollowingisagoodpracticewhenwritingabusinessletter?

A.Usingaclearandconcisetone.

B.Includingadetailedexplanationoftheissue.

C.Usingaformalandpolitetone.

D.Alloftheabove.

二、判斷題（每題2分，共10題）

1.Itisimportanttouseaprofessionaltoneinallbusinesscommunications.()

2.Inabusinessletter,itisacceptabletouseslangorcasuallanguage.()

3.Thesubjectlineofabusinesslettershouldprovideaclearindicationoftheletter'scontent.()

4.Itisappropriatetousetherecipient'sfirstnameinabusinessletterifyouhaveacloseworkingrelationship.()

5.Abusinesslettershouldalwaysincludeaformalclosingsuchas"Sincerely"or"Bestregards."()

6.Itisacceptabletouseasinglespacebetweensentencesinabusinessletter.()

7.Itisimportanttoproofreadabusinessletterforspellingandgrammaticalerrorsbeforesendingit.()

8.Whenreplyingtoabusinessletter,itisnecessarytoaddressthesenderbytheirfirstnameifitisknown.()

9.Itiscommonpracticetoincludethesender'scontactinformationatthetopofabusinessletter.()

10.Abusinesslettershouldbeconciseandtothepoint,avoidingunnecessarydetails.()

三、簡答題（每題5分，共4題）

1.Explainthepurposeofacoverletterinabusinesscontext.

2.Whatarethekeyelementsthatshouldbeincludedinabusinessemail?

3.Howcanyoueffectivelyaddresspotentialculturaldifferenceswhenwritingabusinessletter?

4.Describetheimportanceofmaintainingaprofessionaltoneinbusinesscorrespondence.

四、論述題（每題10分，共2題）

1.Discusstheroleofclarityandconcisenessineffectivebusinesswriting.Provideexamplesofhowtheseprinciplescanbeappliedindifferenttypesofbusinesscorrespondence.

2.Analyzetheimpactoftechnologyonthewaybusinesslettersandemailsarewrittenandreceived.Howhaveadvancementsincommunicationtechnologychangedtheexpectationsandstandardsforbusinesscommunication?

試卷答案如下：

一、多項(xiàng)選擇題（每題2分，共20題）

1.C

2.B

3.C

4.A

5.A

6.A

7.B

8.A

9.A

10.A

11.C

12.D

13.A

14.C

15.D

16.D

17.A

18.D

19.A

20.D

二、判斷題（每題2分，共10題）

1.√

2.×

3.√

4.×

5.√

6.×

7.√

8.×

9.√

10.√

三、簡答題（每題5分，共4題）

1.Acoverletterservestointroduceajobapplicanttoapotentialemployer,highlightingrelevantqualificationsandexpressinginterestintheposition.Itcomplementstheresumeandprovidesapersonaltouchtotheapplicationprocess.

2.Keyelementsofabusinessemailincludeaclearsubjectline,propersalutation,concisebodywithaclearpurpose,andaprofessionalclosingwiththesender'scontactinformation.

3.Toaddresspotentialculturaldifferences,itisimportanttoresearchandunderstandtheculturalnormsoftherecipient.Useformallanguage,avoidslangoridioms,andbemindfuloftimezonesandcommunicationstyles.

4.Maintainingaprofessionaltoneiscrucialinbusinesscommunicationasitreflectsthesender'sprofessionalism,respectfortherecipient,andtheseriousnessofthemessage.Ithelpstoestablishcredibilityandfosterspositivebusinessrelationships.

四、論述題（每題10分，共2題）

1.Clarityandconcisenessareessentialineffectivebusinesswritingastheyensurethatthemessageisunderstoodquicklyandeasily.Clarityinvol