辦公室常用英語(yǔ)的試題及答案姓名：____________________

一、多項(xiàng)選擇題（每題2分，共20題）

1.Whichofthefollowingphrasesiscommonlyusedtostartameeting?

A.Goodmorning,everyone.

B.Let'sgetdowntobusiness.

C.Howareyoualltoday?

D.Iapologizeforthelatestart.

2.Whenyouwanttoexpressthatyouneedamomenttothink,whichphrasewouldyouuse?

A.I'mnotsure.

B.Ineedaminute.

C.I'mnotquitesureaboutthat.

D.Ineedtocheckwithsomeone.

3.Whichofthefollowingisapolitewaytoasksomeonetostoptalking?

A.Canyoupleasebequiet?

B.Excuseme,butcouldyoustoptalking?

C.Ithinkit'stimeforyoutobequiet.

D.Couldyouloweryourvoice?

4.Whenyouwanttoapologizeforamistake,whichphrasewouldyouuse?

A.Iapologizefortheinconvenience.

B.I'msorryforthemistake.

C.Itakefullresponsibilityforthiserror.

D.I'mtrulysorryforanyinconveniencecaused.

5.Whichofthefollowingphrasesisusedtoshowappreciationforsomeone'shelp?

A.Thankyouforyourassistance.

B.Iappreciateyourhelp.

C.I'mgratefulforyoursupport.

D.You'vebeenagreathelp.

6.Whenyouwanttoexpressthatyouarebusy,whichphrasewouldyouuse?

A.I'mreallybusyrightnow.

B.I'minthemiddleofsomething.

C.Ihavealotonmyplate.

D.I'mswampedwithwork.

7.Whichofthefollowingphrasesisusedtoinvitesomeonetoameeting?

A.Iwouldliketoinviteyoutoameeting.

B.Let'sscheduleameeting.

C.Ithinkweshouldhaveameeting.

D.Isuggestwemeettodiscussthis.

8.Whenyouwanttoexpressthatyouarenotavailable,whichphrasewouldyouuse?

A.I'mnotavailableatthemoment.

B.I'msorry,butIcan'tmakeit.

C.I'munabletoattend.

D.I'mnotfreerightnow.

9.Whichofthefollowingphrasesisusedtosuggestabreakduringameeting?

A.Let'stakeabreak.

B.Weshouldtakeabreak.

C.Ithinkit'stimeforabreak.

D.It'stimeforacoffeebreak.

10.Whenyouwanttoexpressthatyouarewaitingforsomeone,whichphrasewouldyouuse?

A.I'mwaitingforyou.

B.Canyoupleasewaitforme?

C.I'mheretowaitforyou.

D.I'mwaitingonyou.

11.Whichofthefollowingphrasesisusedtoshowthatyouarelisteningattentively?

A.I'mlistening.

B.I'mpayingattention.

C.I'mheretolisten.

D.I'mallears.

12.Whenyouwanttoexpressthatyouareconfused,whichphrasewouldyouuse?

A.I'mnotsurewhatyoumean.

B.I'mconfusedaboutthis.

C.I'mnotquiteclearonthat.

D.I'mnotsurehowtoproceed.

13.Whichofthefollowingphrasesisusedtoexpressthatyouaregratefulforsomeone'stime?

A.Thankyouforyourtime.

B.Iappreciateyourtime.

C.I'mgratefulforyourtime.

D.I'mthankfulforyourtime.

14.Whenyouwanttoexpressthatyouarerunninglate,whichphrasewouldyouuse?

A.I'mrunninglate.

B.I'mbehindschedule.

C.I'mlateforthemeeting.

D.I'msorryforthedelay.

15.Whichofthefollowingphrasesisusedtoexpressthatyouarereadytostartameeting?

A.Let'sgetstarted.

B.Wecanbeginnow.

C.I'mreadytostart.

D.It'stimetobegin.

16.Whenyouwanttoexpressthatyouareleavingameetingearly,whichphrasewouldyouuse?

A.Ineedtoleavethemeetingearly.

B.I'msorry,butIhavetoleave.

C.I'mleavingthemeetingearly.

D.Iapologizeforleavingearly.

17.Whichofthefollowingphrasesisusedtoexpressthatyouareonthephone,butyouneedtotakeacall?

A.I'monthephone,butIneedtotakethiscall.

B.I'montheline,butIhavetotakethiscall.

C.I'monthecall,butIneedtotakethiscall.

D.I'monthephone,butIhavetoanswerthiscall.

18.Whenyouwanttoexpressthatyouaretakingacall,whichphrasewouldyouuse?

A.I'mtakingthiscall.

B.I'monthephone,pleasehold.

C.I'mreceivingacall.

D.I'mansweringthiscall.

19.Whichofthefollowingphrasesisusedtoexpressthatyouaretakingnotesduringameeting?

A.I'mtakingnotes.

B.I'mjottingdownsomenotes.

C.I'mwritingdownsomenotes.

D.I'mnotingdownsomepoints.

20.Whenyouwanttoexpressthatyouarefollowinguponanissue,whichphrasewouldyouuse?

A.I'mfollowinguponthisissue.

B.Ineedtofollowuponthismatter.

C.I'mkeepinganeyeonthisissue.

D.I'mcheckingonthismatter.

二、判斷題（每題2分，共10題）

1.Itisappropriatetosay"I'mnotsure"whenyouareconfidentaboutyouranswer.()

2.Using"Excuseme,butcouldyoustoptalking?"isapolitewaytointerruptsomeonewhoistalkingtooloudly.()

3."Iapologizefortheinconvenience"isaformalwaytoapologizeforamistakeordelay.()

4."Thankyouforyourassistance"isawaytoshowappreciationforsomeone'shelp,butitisnotalwaysnecessary.()

5.Saying"I'mreallybusyrightnow"isapolitewaytoinformsomeonethatyouareoccupiedandcannothelpthematthemoment.()

6."Let'sscheduleameeting"isacommonphraseusedtoproposearrangingameetingwithothers.()

7.Itisimpolitetosay"I'mnotavailableatthemoment"whensomeoneasksforyourtime.()

8.Takingabreakduringameetingisagoodwaytorefresheveryone'senergyandmaintainproductivity.()

9."I'mwaitingforyou"isapolitewaytoexpressthatyouarepreparedtomeetsomeonebuttheyhavenotarrivedyet.()

10."I'mlistening"isawaytoshowthatyouareengagedintheconversationandattentivetowhatisbeingsaid.()

三、簡(jiǎn)答題（每題5分，共4題）

1.Howwouldyougreetacolleagueifyouseethemfirstthinginthemorning?

2.Whatwouldyousayifyouneedtoinformacolleaguethattheirmeetinghasbeencanceled?

3.Howwouldyouexpressyourgratitudetoacolleaguewhohashelpedyoucompleteaproject?

4.Whatphrasewouldyouuseifyouneedtorespectfullyinterruptacolleagueduringaconversation?

四、論述題（每題10分，共2題）

1.Discusstheimportanceofeffectivecommunicationinanofficeenvironmentandprovideexamplesofhowgoodcommunicationcanimpacttheworkplacepositively.

2.Analyzetheroleofbodylanguageinbusinessinteractionsandexplainhownon-verbalcuescaneithersupportorundermineverbalcommunicationinprofessionalsettings.

試卷答案如下：

一、多項(xiàng)選擇題（每題2分，共20題）

1.ABCD

2.BCD

3.B

4.ABCD

5.ABCD

6.ABCD

7.ABCD

8.ABCD

9.ABCD

10.ABCD

11.ABCD

12.ABCD

13.ABCD

14.ABCD

15.ABCD

16.ABCD

17.ABCD

18.ABCD

19.ABCD

20.ABCD

二、判斷題（每題2分，共10題）

1.×

2.√

3.√

4.×

5.√

6.√

7.×

8.√

9.√

10.√

三、簡(jiǎn)答題（每題5分，共4題）

1.Goodmorning,John.Howareyoutoday?

2.I'msorrytoinformyouthatyourmeetingwiththesalesteamhasbeencanceledduetoanunexpectedchangeintheschedule.

3.Thankyousomuchforyourhelpwiththepresentation.Itwasagreatcontributiontoourteam'ssuccess.

4.Excusemeforinterrupting,butIneedtotakeaquickcall.Couldwecontinueou