航空乘務(wù)英語試題及答案姓名：____________________

一、多項(xiàng)選擇題（每題2分，共10題）

1.WhichofthefollowingisNOTabasicrequirementforanaviationstewardess?

A.Goodhealth

B.Excellentcommunicationskills

C.Strongmathematicalskills

D.Validpassport

2.Whatistheprimaryroleofthecabincrewonaflight?

A.Toservemealsanddrinks

B.Toensurepassengersafety

C.Toprovidein-flightentertainment

D.Alloftheabove

3.Whatshouldastewardessdoifapassengerisfeelingairsick?

A.Offerthemaplasticbagforvomiting

B.Providethemwithabarfbag

C.Givethemasedative

D.Advisethemtotakeawalk

4.WhichofthefollowingisNOTacommonaircraftemergencyprocedure?

A.Fireextinguishing

B.Evacuation

C.Landingwithoneengine

D.Refueling

5.Whatisthepurposeofthelifejacket?

A.Toprotectthepassengerfromthecold

B.Toprovideafloatationdeviceincaseofwaterlanding

C.Tocoverthepassenger'shead

D.Topreventthepassengerfromgettingsunburned

6.WhichofthefollowingisNOTapartofthecabincrew'suniform?

A.Cap

B.Dress

C.Skirt

D.Tie

7.Whatisthemainpurposeofthesafetydemonstration?

A.Toinformpassengersaboutthelocationofemergencyexits

B.Toshowoffthecabincrew'sdancemoves

C.Toentertainpassengerswithacomedyroutine

D.Tomakepassengerslaugh

8.Howshouldastewardesshandleapassengerwhoissmokinginthecabin?

A.Ignorethepassenger

B.Askthepassengertoextinguishthecigarette

C.Yellatthepassenger

D.Lockthepassengerinasmallcabin

9.Whatisthemostcommoncauseofcabinairpressurechanges?

A.Altitude

B.Weatherconditions

C.Airplanespeed

D.Temperature

10.Whatshouldastewardessdoifapassengerisactingaggressively?

A.Ignorethepassenger

B.Askthepassengertocalmdown

C.Yellatthepassenger

D.Lockthepassengerinasmallcabin

二、判斷題（每題2分，共10題）

1.Itistruethataviationstewardessesmustundergorigoroustrainingbeforetheycanworkonanairplane.

2.Passengersarerequiredtowearseatbeltsatalltimesduringtheflight.

3.Cabincrewmembersareforbiddenfromusingtheirpersonalcellphonesduringtheflight.

4.Itisacceptableforpassengerstouseelectronicdevicesduringtakeoffandlanding.

5.Thecabincrewisresponsibleforensuringthatallpassengershaveacomfortableandsafeflight.

6.Smokingisallowedincertainareasoftheairplane,suchasthelavatories.

7.Cabincrewmembersarerequiredtospeakmultiplelanguagestocatertoadiversepassengerbase.

8.Itistheresponsibilityofthecabincrewtoprovidemedicalassistancetopassengersifneeded.

9.Thecabincrewshouldnotinterveneinapassenger'spersonaldisputes.

10.Allcabincrewmembersmusthaveavalidpilot'slicensetoworkonanairplane.

三、簡(jiǎn)答題（每題5分，共4題）

1.Explaintheimportanceofcabincrewtraininginensuringpassengersafety.

2.Describetheroleofthecabincrewinprovidingin-flightservicestopassengers.

3.Discussthestepsthatacabincrewmembershouldtakeintheeventofamedicalemergencyonboardanaircraft.

4.Outlinethekeyresponsibilitiesofacabincrewmemberduringanemergencyevacuationprocedure.

四、論述題（每題10分，共2題）

1.Discusstheimportanceofeffectivecommunicationskillsforaviationstewardessesandhowtheseskillscontributetotheoverallpassengerexperience.

2.Analyzethechallengesfacedbycabincrewmemberswhendealingwithdifficultpassengersandproposestrategiesforconflictresolutionandcustomerserviceinsuchsituations.

五、單項(xiàng)選擇題（每題2分，共10題）

1.Whichofthefollowingisthecorrectemergencyoxygenmaskoperation?

A.Placeitoveryourheadandbreathenormally.

B.Pullthemasktowardsyourfaceandadjustthestrap.

C.Placeitunderyourchinandsecureitwiththestrap.

D.Holdthemaskinfrontofyourfaceandinhaledeeply.

2.Whatshouldyoudoifyoudetectsmokeinthecabin?

A.Alertthecaptainimmediately.

B.Usethefireextinguisher.

C.Remaincalmandcontinueyourduties.

D.Openallwindowstoventilatethecabin.

3.Whichofthefollowingistheprimarysourceofoxygeninanaircraft?

A.Theairoutsidetheaircraft

B.Theoxygenmasks

C.Theaircraft'sairconditioningsystem

D.Thecabincrew'sownoxygensupply

4.Whatshouldyoudoifapassengerisexperiencingaseizure?

A.Providethemwithasedative.

B.Keepthepatientwarm.

C.Movethepatienttoaquieterarea.

D.PerformCPR.

5.Howshouldyouassistapassengerwithmobilityissuesduringanevacuation?

A.Helpthemcarrytheirluggage.

B.Guidethemtothenearestemergencyexit.

C.Assistthemwiththeuseofamobilityaid.

D.Leavethemtomanageontheirown.

6.Whichofthefollowingisacommonreasonforturbulenceduringaflight?

A.Airplanemechanicalissues

B.Weatherconditions

C.Passengers'movements

D.Airplanealtitude

7.Whatshouldyoudoifapassengeristhrowingupinthecabin?

A.Providethemwithabarfbagandatissue.

B.Cleantheareaimmediately.

C.Askotherpassengerstomoveaway.

D.Alloftheabove

8.Whichofthefollowingisthecorrectprocedureforturningofftheemergencyexits?

A.Pullthehandletolocktheminplace.

B.Pressthebuttontoclosethem.

C.Pushthehandletoreleasethem.

D.Holdthehandleuntiltheemergencyisover.

9.Whatshouldyoudoifapassengerbecomesunconscious?

A.PerformCPR.

B.Callformedicalassistance.

C.Placethepassengerinacomfortableposition.

D.BothBandC

10.Whichofthefollowingisthecorrectactiontotakeifapassengerhasasevereallergicreaction?

A.Providethemwithasedative.

B.Offerthemaglassofwater.

C.Callformedicalassistance.

D.Movethepassengertoaquieterarea.

試卷答案如下

一、多項(xiàng)選擇題

1.C

2.D

3.B

4.C

5.B

6.D

7.A

8.B

9.A

10.B

二、判斷題

1.T

2.T

3.T

4.F

5.T

6.F

7.T

8.T

9.F

10.F

三、簡(jiǎn)答題

1.Cabincrewtrainingiscrucialforensuringpassengersafetyasitequipsthemwiththenecessaryknowledgeandskillstohandleemergencies,providefirstaid,andmaintainasafeandsecureenvironmentonboardtheaircraft.

2.Thecabincrewprovidesin-flightservicessuchasservingmealsanddrinks,assistingpassengerswiththeirneeds,ensuringsafetyregulationsarefollowed,andmanagingin-flightentertainmentsystems.

3.Intheeventofamedicalemergency,acabincrewmembershouldimmediatelycallformedicalassistance,assessthesituation,providefirstaidiftrained,andfollowtheemergencyproceduresoutlinedintheirtraining.

4.Duringanemergencyevacuation,cabincrewmembersareresponsibleforguidingpassengerstothenearestexit,assistingthosewithmobilityissues,providinginstructionsonhowtouseemergencyequipme