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CONSUMER&
BRANDBrandKPIs
for
cars:
Rolls-Royce
inMexicoConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
1250Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Rolls-Royce’s
performance
inthe
carmarket.Fieldwork:May-June
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202462%
of
Rolls-Royce
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Rolls-Royce’s
brandingresonates
more
withGen
Z?Rolls-Royce
ranksoutsidetheTop10
inawarenesswithin
the
carmarket?Rolls-Royce
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
Rolls-Royce
is
25%?Among
Rolls-Royce
enthusiasts,38%
fallunderthe?Rolls-Royce
ranksoutsidetheTop10
inownershiphigh-income
category?Interms
of
loyalty,Rolls-Royce
isoutside
the
Top
10?Consumers
want
theircarbrandsto
havereliability,inMexicohonesty
/trustworthiness,
andinnovation?Rolls-Royce
hasascore
of
9%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Rolls-Royce
at
65%Brand
profile:
snapshotBrand
performance
of
Rolls-Royce
inMexico65%62%25%9%2%AwarenessPopularityUsageLoyaltyBuzz5Notes:Cars‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=807,
respondents
who
know
the
individual
brand
(popularity),
n=807,
respondents
who
knowthe
individual
brand
(ownership),
n=16,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=807,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Rolls-Royce’s
branding
resonates
morewith
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%38%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeRolls-Royce
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatRolls-Royce
isliked
by4%
of
Babyboomers
and
24%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is3%
and
26%,
respectively.33%33%26%24%ForMillennials
andGen
Z,
33%
and
40%
feel
positivelytowards
Rolls-Royce,
versus
38%
and
33%.
Socurrently,forRolls-Royce,
Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.4%3%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestocars,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=202,
Rolls-Royce
enthusiast,
n=1,039,
carownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Rolls-Royce
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Rolls-Royce
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.7%7%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Rolls-Royce
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.34%66%66%
ofmen
likeRolls-Royce
comparedto34%
of
women,
whereas
fortheoverall
industry,50%
ofwomen
own
carscompared
to
50%
of
men.50%50%90%92%7%
of
Rolls-Royce
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
cars,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=202,
Rolls-Royce
enthusiast,n=1,039,
carownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Rolls-Royce
enthusiasts,
38%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%7%Single34%32%33%38%12%11%CoupleSingleparentNuclear38%
ofRolls-Royce
enthusiastsarefromhigh-income
households.Rolls-Royce’s
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anextended
household,
33%
ofRolls-Royceenthusiastshavethiscurrent
livingsituation.7%7%33%39%29%Multi-generational9%10%33%33%ExtendedOther23%3%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
cars,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=202,
Rolls-Royce
enthusiast,
n=1,039,
carownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
car
brands
to
have
reliability,
honesty
/
trustworthiness,and
innovationBrand
profile:
qualitiesQualitiesownerswant
from
carbrandsAuthenticityForcars,
the
topthree
qualitiesownerswant
fromabrandare
reliability,honesty
/trustworthiness,
andinnovation.80%60%40%20%0%Thrill/ExcitementBoldnessClevernessSustainabilityHowever,
forRolls-Royce
owners
thetop3attributesthey
actuallywant
areexclusivity,
high
value,andcoolness.SocialresponsibilityCoolnessThequalitiesthatRolls-Royceenthusiastsare
least
focused
on
areboldness
and
inclusiveness.ReliabilityExclusivityRolls-Royce
shouldwork
onpromotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
cars,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
cars,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tocars,
which
ofthe
following
brandshave
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:
n=16,
Rolls-Royce
owners’,n=202,
Rolls-Royce
enthusiast,
n=1,039,
carownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Rolls-Royce
fans,
50%
state
that
they
get
excited
about
carsBrand
profile:
attitudesWhat
doconsumersthink
ofcars
ingeneral?54%51%50%47%40%39%37%33%32%26%11%
11%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutcarsIliketotalkabouttopicsrelating
tocarsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
carsdo
youagree
with?”;
Multi
Pick;
“When
it
comes
tocars,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=202,
Rolls-Royce
enthusiast,
n=1,039,
carownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1162%
of
Rolls-Royce
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
cars,theaverage
awareness
of
abrandinMexico
is86%.
Awareness
of
Rolls-Royce,however,
is
at65%.Awareness25%
ofMexican
carowners
say
theylikeRolls-Royce,compared
to
anindustryaverage
brandpopularity
of38%.2%
of
industryowners
inMexico
saythey
own
Rolls-Royce,
with
the
average
ownership
ofabrandat8%.BuzzPopularity62%
ofbrandowners
saytheywould
purchasethebrandagain,compared
toanaverage
loyalty
score
of65%.Rolls-Royce
hasbeen
noticed
lessinthe
mediacompared
to
other
brands,with
a“Buzz”score
of9%compared
to
33%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Cars‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,246,
all
respondents
(awareness),
n=807,
respondents
who
know
the
individual
brand
(popularity),
n=807,
respondents
who
knowthe
individual
brand
(ownership),
n=16,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=807,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Rolls-Royce
ranks
outside
the
Top
10
in
awareness
within
the
carmarketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofRolls-RoyceRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1ChevroletNissan97%96%96%96%95%95%93%93%91%90%23Toyota35%4Ford5HondaUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6VolkswagenMercedes-BenzJeep65%78Outofallrespondents,
65%
were
aware
of
Rolls-Royce.
Thisranksthemoutsidethe
Top
10
comparedtootherbrandssurveyed
inthismarket.9FerrariAwarenessN/A10BMW13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,246,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Rolls-Royce
is
25%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofRolls-RoyceRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1BMW54%50%49%46%46%44%44%43%42%41%2Audi25%3NissanChevroletToyotaVolkswagenHondaJeep4Outofconsumers
who
knew
thebrand,
25%
saidtheyliked
Rolls-Royce.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.56775%89FerrariFordPopularityN/A1014
Notes:“When
it
comesto
cars,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=807,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Rolls-Royce
ranks
outside
the
Top
10
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofRolls-RoyceRank#
BrandUsage
%22%20%16%13%12%11%8%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
cars,which
of
the
following
brandsdoyou
own
currently?”.2%1ChevroletNissanVolkswagenFord23Outofconsumers
who
knew
thebrand,
2%
saidtheyowned
Rolls-Royce.
ThisranksthemoutsidetheTop10
compared
toother
brandssurveyed
inthismarket.45HondaToyotaMazdaJeep6788%9BMW8%98%UsageN/A10Dodge8%15
Notes:“When
it
comesto
cars,
which
ofthe
following
brands
do
youown
currently?”;Multi
Pick;
Base:
n=807,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Rolls-Royce
is
outside
the
Top
10
in
MexicoBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofRolls-Royce’s
consumersRank#
BrandLoyalty
%77%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Audi2Kia76%3ToyotaTesla72%38%472%5MazdaVolkswagenJeep72%671%62%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
cars,which
of
thefollowing
brandsareyou
likely
topurchaseagaininthe
future?”.771%8BYD69%9PorscheNissan68%Outofrespondents
whohaveowned
Rolls-Royce,
62%saidthey
would
purchasethebrandagain.LoyaltyN/A1068%16
Notes:“When
it
comesto
cars,
which
ofthe
following
brands
are
youlikely
to
purchase
againin
the
future?”;
Multi
Pick;Base:n=16,
respondents
who
have
owned
the
individual
brand(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Rolls-Royce
has
a
score
of
9%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofRolls-RoyceRank#
BrandBuzz%55%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.9%1ChevroletNissanFord248%344%Outofconsumers
who
knew
thebrand,
9%
saidtheyhadheardaboutRolls-Royce
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4Kia44%5ToyotaJeep40%639%7VolkswagenBMW38%836%91%Buzz9HondaAudi36%N/A1035%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=807,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudien
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