ICS

03.080.30

CCS

A12

中華人民共和國國家標準

GB/T45692—2025

建筑構(gòu)筑物清潔服務(wù)通則

Generalrulesforcleaningservicesofconstruction

2025-05-30發(fā)布2025-05-30實施

國家市場監(jiān)督管理總局發(fā)布

國家標準化管理委員會

GB/T45692—2025

目次

前言

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Ⅲ

1

范圍

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1

2

規(guī)范性引用文件

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1

3

術(shù)語和定義

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1

4

基本要求

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1

4.1

清潔服務(wù)機構(gòu)

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1

4.2

清潔服務(wù)人員

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2

4.3

清潔設(shè)備、工具與藥劑

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2

5

服務(wù)內(nèi)容

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3

5.1

日常清潔內(nèi)容

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3

5.2

專項清潔內(nèi)容

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3

6

服務(wù)流程與管理

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3

6.1

需求對接與現(xiàn)場勘查

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3

6.2

方案制定與合同簽訂

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3

6.3

服務(wù)準備

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3

6.4

日常清潔服務(wù)作業(yè)實施

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4

6.5

專項清潔服務(wù)作業(yè)實施

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4

6.6

質(zhì)量控制與驗收

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5

7

安全管理

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5

7.1

人員安全

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5

7.2

設(shè)備安全

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5

7.3

日常清潔作業(yè)安全

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5

7.4

專項清潔作業(yè)安全

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6

8

信息管理

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6

9

服務(wù)評價及改進

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6

附錄A（資料性）

清潔服務(wù)人員分類

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7

A.1

管理人員

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7

A.2

作業(yè)人員

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7

參考文獻

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8

Ⅰ

GB/T45692—2025

前言

本文件按照GB/T1.1—2020《標準化工作導(dǎo)則第1部分：標準化文件的結(jié)構(gòu)和起草規(guī)則》的規(guī)

定起草。

請注意本文件的某些內(nèi)容可能涉及專利。本文件的發(fā)布機構(gòu)不承擔識別專利的責(zé)任。

本文件由全國服務(wù)標準化技術(shù)委員會清潔服務(wù)分技術(shù)委員會（SAC/TC264/SC2）提出并歸口。

本文件起草單位：蘇州市環(huán)境物業(yè)保潔行業(yè)協(xié)會、中國標準化研究院、山東明德物業(yè)管理集團有限

公司、蘇州商瑞保潔服務(wù)有限公司、三亞瑞寧置業(yè)有限公司、太倉市創(chuàng)新保潔有限公司、淮安市潔美保

潔服務(wù)有限公司、北京星美環(huán)境集團有限公司、海南檢驗檢測研究院、北京三和清潔產(chǎn)業(yè)投資有限公

司、湘潭市市場監(jiān)督管理局、北京百達斯清潔科技有限公司、中國計量大學(xué)、湖南金地物業(yè)發(fā)展有限公

司、煙臺市新興產(chǎn)業(yè)發(fā)展推進中心、哈爾濱市標準化研究院、內(nèi)蒙古師范大學(xué)、河南理工大學(xué)。

本文件主要起草人：萬福軍、鄭啟華、周幸窈、付強、王蒙湘、張希軍、劉徑、楊暉、吳秀亞、

王軍、劉娜、王巧慧、張雨辰、榮玫、沈楊、劉德明、王子良、劉欣、顏鷹、周玉玲、段凱池、陳彬、

徐靜、刁子朋、王琦、李東海、王鵬、劉衛(wèi)東、董玥、姜瑞姣、曹琴。

Ⅲ

GB/T45692—2025

建筑構(gòu)筑物清潔服務(wù)通則

1范圍

本文件規(guī)定了建筑構(gòu)筑物清潔服務(wù)的基本要求、服務(wù)內(nèi)容、服務(wù)流程與管理、安全管理、信息管

理、服務(wù)評價及改進。

本文件適用于建筑構(gòu)筑物的清潔服務(wù)。

2規(guī)范性引用文件

下列文件中的內(nèi)容通過文中的規(guī)范性引用而構(gòu)成本文件必不可少的條款。其中，注日期的引用文

件，僅該日期對應(yīng)的版本適用于本文件；不注日期的引用文件，其最新版本（包括所有的修改單）適用

于本文件。

GB23525座板式單人吊具懸吊作業(yè)安全技術(shù)規(guī)范

3術(shù)語和定義

下列術(shù)語和定義適用于本文件。

3.1

建筑構(gòu)筑物

construction

為了某種特定的使用目的而建造，但人們通常不直接在其內(nèi)部進行生產(chǎn)和生活活動的工程實體或附

屬建筑設(shè)施。

[來源：GB