Unit10SafetyandEmergencyIILearningObjectiveInthisunityouwilllearn:※howtoprovideexplanationsforsafetyandemergencybasedonairportregulations;※howtoprovideservicesaccordingtoprocedures;※howtodealwithproblemsusingexpressionsaboutsafetyandemergency.GuidedLearningMostpeople’sperceptionofthecabincrewroleisthattheyaretheretoservecoffeeandrefreshmentstothepassengers.Whilstthereissometruthinthis,themainpartoftheirroleisforsafety.Infact,itisalegalrequirementfortheaircrafttobecarryingaspecificnumberofcabincrewonboardatanyonetime.Asamemberofthecabincrewteamforyourselectedairlineyouwillberequiredtoundergorigorouscabincrewsafetyandaviationtraining,aswellaslearninghowtogivesafetydemonstrationstopassengers.Inthismodulewewilllookatsomeofthemoreimportantproceduresyouneedtolearninorderto

becomecabincrew.WarmerⅠ.Readthefollowingpicturesandanswerthequestions.1.Thefollowingareemergencyitemsonboard.Areyoufamiliarwiththeirmeaningandcanyouaddanymore?2.Matchingthenamewithitsimage.A.anti-smokegogglesB.flashlightC.crashaxeD.fireextinguisher

⑵

⑶⑷⑴SituationalLearning⑴_(tái)_______⑵________⑶________⑷________II.FindthedefinitioninColumnBwhichmatchesthewordorphraseinColumnA.A1.boardingpass2.ID3.baggage4.windowseat5.aisleseat6.visa7.passport8.departuregate9.luggagetag10.panic

BA.aticketforboardingB.IdentificationCardC.gatefordepartD.aseatnexttoanaisleE.a

mark

in

your

passport

F.an

official

document

allowedtogoaboardG.suitcasesH.a

seat

by

a

window

in

anaircraftI.asmallpieceofpaperforidentificationJ.anoverwhelmingfeelingoffearandanxietyLindaisapurseroftheflight.Theflightisexperiencingturbulence.

Lookatthepicture.WhatdoesLindado?Whatisshedoingnow?Workwithapartnertomakeatleasttwosentencesforthispicture.SettingTopicone:Emergencies(FA:flightattendantP:passenger)SampleConversation1(Thelavatoryisonfire.)FA:Afirehasbrokenoutinthelavatory.Weaskyoutoremaincalmasweextinguishit.(Thecabinattendantshaveputthefireoutimmediatelyandapassengerrunsoutofthelavatory.)FA:Whathappenedinthelavatory,sir?P:Ismokedinthelavatoryanditgotthelavatoryonfireaccidentally.FA:Forthesakeofsafety,smokingonboardisstrictlyforbiddenespeciallyinthelavatory.It’sverydangerous.P:I’mextremelysorry,it'smyfault.VocabularyandExpressionslavatoryn.廁所，盥洗室onfire著火extinguishv.熄滅；撲滅putthefireout滅火

CheckYourUnderstanding1.Whathappenedinthelavatory?

2.Whoputoutthefire?3.What’sthereasonofthefire?

SampleConversation2(Apassengerwantstogotothetoiletwhilethecaptainisturningontheseatbeltsign.)P：Excuseme,Miss.FA:Yes,whatcanIdoforyou?P:Ireallyneedtogotothetoilet.Whenwillthecaptainturnofftheseatbeltsign?FA:Iamextremelysorrytotellyouthatourplanemetwiththeturbulenceafewminutesago.Inordertoensureyoursafety,youmustremainseatedandfastenyourseatbelt.P:Buthowlongshouldwehavetowait?FA:Iunderstandthatyouwouldliketousethelavatoryoncethecaptainfeelsitsafe,theseatbeltsignwillbeswitchedoffanditwillthenbesafeforpassengerstogetupandusethelavatories.Weappreciateyourpatienceandunderstanding.P:OK,Ihopewecanpassthroughtheareaofturbulenceimmediately.FA:Oh,yes,thankyouforyourcooperationVocabularyandExpressionsturbulencen.氣流顛簸；動(dòng)蕩ensurevt.保證；使安全；確保switchedoff關(guān)閉appreciatevt.欣賞；賞識(shí)；感激patiencen.耐心CheckYourUnderstanding1.What’sthematter?2.whocanturnofftheseatbeltsign?3.Isthepassengerallowedtogototoilet?TasksAccordingtosampledialogues,makeconversationswithyourpartnerbyusingthepromptsgivenbelow.(P:passengerFA:flightattendant)Task1P:thelocationofalifejacketFA:explainthelocationTask2P:theuseoftheoxygenmaskFA:explaintheusageTask3P:turbulenceFA:makehimcalmTopicTwo:BroadcastSampleBroadcasting1Ladiesandgentlemen,Wehaveaminorfireinthefront/center/rearcabinandwearequicklycontainingthissituation.Pleaseremaincalmandfollowthedirectionsfromyourflightattendants.Wewillrelocatethepassengersnearthefire.Allotherpassengersremainseatedwithyourseatbeltsfastened.Thankyouforyourcooperationandassistance.VocabularyandExpressionsminoradj.較小的；次要的rearadj.后面的assistancen.幫助CheckYourUnderstanding1.What’sthematter?

2.What’stherequirementtopassengers?

3.Whyrelocatethepassengers?

SampleBroadcasting2(Theannouncementbythefirstofficer.)Ladiesandgentlemen，Ourairplaneisnowbeingdepressurized.Pleasedonotbepanic.Remaininyourseatwithyourseatbeltfastened.Pleasepulldownoneoftheoxygenmaskswhichhasdroppedfromtheceiling.Placeitoveryournoseandmouthandbreathenormally,ifyouareseatednexttoasmallchildorinfant.Pleaseputonyourmaskfirstandthenassistyourchild.Theaircraftwillhaveanemergentdescent.Pleasefollowtheinstructionsofcabincrew.Thankyou!VocabularyandExpressionsdepressurizedadj.減壓的panicadj.恐慌的；驚慌的oxygenmasks氧氣面罩descentn.下降；下坡CheckYourUnderstanding1.Howabouttheairplanenow？2.Whatshouldthepassengersdo？3.Howaboutthesmallchild?SampleBroadcasting3Wewillbeginthepreparationforourditching.Itisessentialthatyouremaincalmandfollowourinstructions.Returnyourseattoitsuprightpositionandfoldawaythetable.Removeallsharpobjectsfromyourbody,whichmaycauseinjury.Puttheseobjectsinyourhandluggage.Placeyourhandluggageundertheseatinfrontyou.Foryourownsafety,leaveyouhandonboard.Donotinflateyourlifevestinsidetheaircraft.Thankyou.VocabularyandExpressions

ditchv.使（飛機(jī)）在海上緊急降落uprightadj.垂直的，直立的；筆直的Injuryn.傷害；損害

CheckYourUnderstanding1.Howabouttheairplane?2.Whatdoesitmean“sharpobjects”?

3.CanIinflatethelifevestinsidethecabin？TasksAccordingtosampleconversations,makeconversationswithyourpartnerbyusingthepromptsgivenbelow.(P:passengerFA:flightattendant)Task1P:notsureaboutditchingFA:showtheproceduresaboutditchingTask2

P:scaredoffireonboardFA:appeasethepassengersTask3P:experencingturbulenceFA:appeasethepassengersSection2ProgressCheck1.Translatethefollowingphrases1)防火保護(hù)系統(tǒng)2)發(fā)動(dòng)機(jī)3)逃離滑梯4)緊急著陸5）防撞擊姿勢(shì)6)聽從指揮7）移除尖銳物品8）客艙安全須知9)最近的安全出口10）水上降落2.Answerthefollowingquestions16)Whatisditching？17)Howtodealwiththefireinlavatory?18)Whatistheuseofescapeslide?19)Whatshouldthepassengerneartheemergencyexitdo?20)Howtomakearequestinthecabin?3.SituationalDialogue

safely

intend

life

hurt

remainflight

landing

on

terrible

captain(Acabinattendantisinstructingpassengersbeforetheemergencylanding.)CA:Attentionplease.Fastenyourseatbeltimmediately.Theplanewillmakean

emergency___①__becauseofasuddenbreakdownofanengine.Ax:Oh.dear!That's___②_____!CA:Don’tpanic!Our____③____hasfullcompetencetoland___④____.Allthecrewmembersof

this___⑤____arewelltrainedforthiskindofsituation.Sopleaseobeyinstructionsfromus.PAX:Whatshouldwedothen?CA:Justfastenyourseatbeltand___⑥____inyourseats.Donotwalkaboutinthecabinin

caseyoushouldbe___⑦_(dá)___.PAX:Oh,Isee.CA:Whatareyoudoing,Sir?PAX:I___⑧___toinflatethe____⑨___vestandputitonCA:Youneedn’tdoitnowbecausewearenotgoingtoland__⑩___water.Besides,youmust

notinflateyourlifevestinthecabin.ifyouareaskedtouseit,youshouldinflateitby

pullingdowntheredtabassoonasyouleavetheaircraft.Haveyou

gotallthat?PAX:Oh,Isee.Thankyou.①_________②_________③_________④_________⑤_________⑥_________⑦_(dá)________⑧_________⑨_________⑩_________KEYS:1.Translatethefollowingphrases1）fireprotectionsystem;2）engine；3）escapeslide;4）emergencylanding；5)braceposition；6）followtheinstrction；7）removesharpobjects；8）in-flightinstruction；9)thenearestexits；10）landingonthewater2.omitted3.SituationalDialogue①landing②terrible③captain④safely⑤flight⑥r(nóng)emain⑦h(yuǎn)urt⑧intend⑨life⑩onFurtherReading

HelpingasickpassengeronaplaneTheloadwasheavy,fuelwouldneedtobedumped,andanunplannedlandinginSanDiegowouldmeanwe’dhitanotoriouslyshortrunway,andwe’dhitithard.Asallpilotsknow,aplanewithafulltankcanhitthegroundwithenoughforcetocriticallydamagetheplane.Itcanalsomeantheairlinewillneedtospendtensofthousandsofdollarsonmandatoryinspectionsandrepairs.Whileflying,perhapsonceayearnow,Ihearaflightattendantaskovertheintercom,“Isthereadoctorontheplane?”Ialwaysrespond.I’vehelpedpeoplewithsmallproblems,likenausea,andI’vehelpedpeoplewithlife-threateningconditions.OnoneflightIevenaskedthepilottodiverttheplane.Casehistory#1AnelderlymanwithCOPDwasexperiencingshortnessofbreath.Whenaflightattendantaskedforhelp,IapproachedthepassengerandcouldtellthecausewassimplyCOPD—hewasnotexperiencinganotherevent.Iknewtheairlinekithadanalbuterolinhaler,whichwouldbehelpful,buthecouldusemore.Asluckwouldhaveit,Ihadprednisonewithmeandknewthatitcouldmakeadifferenceinhisbreathing.Theflightattendanthandedmeaheadset,andinashorttimeIwasonathree-waycall,viaVHFradio,within-flightmedicalcontrol—anemergency-physicianserviceinDenverthatcontractswithmanyU.S.airlines—andthepilot.Iexplainedthepassenger’ssymptomsanddescribedwhyIbelievedmypersonalprescriptionofprednisonewouldhelp.TheDenverphysicianagreedthatthiswouldbeasafecourseofaction,andthepilotlistenedtoourconversation,askedquestions,andgrantedmepermissiontoadministertheprednisoneandputthepassengeronoxygen.Thepassengeralsotookafewpuffsofthealbuterolinhalerfromtheairlinekit,andinashorttime,hewasfeelinggood.Icheckedonhimeveryhalfhourorso,andhisbreathingstayedundercontrol.Casehistory#2MyplanehaddepartedfromSanFranciscoonitswaytoMexico.NotlongafterwepassedLosAngeles,apassengerbeganexperiencingchestpain,shortnessofbreath,andlegpain.AfterIansweredtheflightattendant’srequestforassistance,IdiscoveredthroughaninterpreterthattheSpanish-speakingpassengerhadrecentlyundergonekneesurgeryandhadstoppedtakinghisanticoagulants.Aquickassessmentconvincedmehehadapotentiallyfatalconditionandwouldbenefitfromarapidevaluationontheground.Ifwecontinuedoncourse,hemightnotmakeittoMexico.Tocomplicatethings,theplanewasnotinagoodsituationforlanding.Onceagain,ItooktheheadsetandtoldthepilotandtheDenverphysician—whomIhadmetpersonallyatamedicalconferenceandwhomIhadspokentojustafewhoursearlier—whatwasgoingon.Thepilotexpressedconcernabouttheheavyplane,andIthoughthewasgoingtokeepheadingtoMexico,buthesurprisedme.HecircledtheSanDiegoairport,madetheemergencycalltothecontroltower,andlandedtheplane—reallyhard—ontherunway.He’dcalledaheadforanambulance,soshortlyafterlanding,Iescortedthepassengertotheambulance,talkedtotheEMTabouthiscondition,andwishedhimwell.Ineverfoundoutifthepassengersurvived,butIknewI’dhelpedhimhaveashot.Thetypicalhealthconditionsyou’llseeTheusualeventsonaplaneinvolveshortnessofbreath,nausea,dizziness,chestpain,palpitations,andheadaches.Studiesshowthathealthcareprovidersprovideassistancein80percentofmedicaleventsonaplane.1

Ifyou’reageneralphysician,andyouhaveawidebreadthofmedicalknowledge,youshouldn’tbeafraidtoidentifyyourselfanddosomethingtohelp.Ifyou’reaspecialistwithanarrowscopeofknowledge,youmightnotbeabletogiveasmuchhelp.Ifyoudo,though,justassessthesituation.Ifit’snotserious,telltheflightattendantthatthisisoutofyourscopeofpracticeandaskhimorhertocallforanothervolunteer.Ifit’sseriousandyoudon’tfeelcomfortableadministeringcare,encouragetheflightattendanttoaskforanyoneelsewithmedicaltraining.There’salmostalwaysawillingparamedic,nurse,orEagleScoutreadytohelp.Infact,mostflightattendantshavetraininginfirstaid,CPR,andAEDuse,soyoucanletthemusetheirtrainingtocareforthepassengerwhileyouencourageandassist.Thetypicalmedicalsuppliesyou’llworkwithThelargeU.S.commercialairlinesshouldhaveafirstaidkitandanAED.Thatmeansyou’llmostlikelyhavebasicfirstaidsuppliesplusastethoscope,bloodpressurecuff,abagvalvemask,aspirin,dextrose,atropine,lidocaine,saline,albuterolinhalers,injectableepinephrine,anoralantihistamine,anIVcatheter,IVantihistamines,anIVdripset,andseveralsyringes.2

Withregionalplanes,propplanes,andinternationalplanes,thesuppliescanvary.Ifyoudecidetohelponanyplane,don’twaitforaflightattendanttotellyouaboutthesupplies.Askforthem