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CONSUMER&
BRANDBrandKPIs
for
outdoor
fashion:Galapagos
in
BrazilConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Galapagos’performance
intheoutdoor
fashion
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202479%
of
Galapagosowners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Galapagos’brandingresonates
more
with
Millennials
?Galapagosranksfifth
inawareness
within
theoutdoor
fashion
market?Galapagosgenerally
appealstowomen
and
menequally?Thepopularity
ratingof
Galapagosis40%?Galapagosrankstenthinownership?Among
Galapagosenthusiasts,41%
fallunderthehigh-income
category?Interms
of
loyalty,Galapagosis
eighthinBrazil?Galapagoshasascore
of31%
formedia
buzz?Consumers
want
theiroutdoor
fashionbrandstohaveauthenticity,reliability,andsustainability3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Galapagos
at
79%Brand
profile:
snapshotBrand
performance
of
Galapagos
inBrazil79%40%40%31%24%AwarenessPopularityUsageLoyaltyBuzz5Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=502,
respondents
who
know
the
individual
brand
(popularity),
n=502,
respondentswho
know
the
individual
brand
(ownership),
n=120,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=502,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Galapagos’
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations45%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeGalapagosbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatGalapagosislikedby
1%
of
Baby
boomers
and27%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is2%
and
26%,
respectively.29%27%26%26%ForMillennials
andGen
Z,
45%
and
26%
feel
positivelytowards
Galapagos,versus
42%
and29%.
So
currently,forGalapagos,Millennials
connect
most
with
theirbrandcompared
tothe
overall
industryuser.2%1%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestooutdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:n=201,
Galapagos
enthusiast,
n=798,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Galapagos
generally
appeals
to
women
and
men
equallyBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Galapagosshows
thatwomen
are
equally
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof8%10%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Galapagoshasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%49%51%50%
ofwomen
likeGalapagoscomparedto50%
of
men,whereas
fortheoverallindustry,51%
of
men
own
outdoorfashioncompared
to49%
of
women.86%89%10%
ofGalapagos
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=201,
Galapagosenthusiast,
n=798,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Galapagos
enthusiasts,
41%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.5%8%Single40%12%14%41%CoupleSingleparentNuclear41%
ofGalapagos
enthusiastsarefromhigh-income
households.Galapagos’
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
46%
of
Galapagosenthusiastshavethiscurrent
livingsituation.7%6%46%40%31%29%32%Multi-generational9%8%18%21%ExtendedOther26%2%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=201,
Galapagos
enthusiast,
n=798,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
outdoor
fashion
brands
to
have
authenticity,
reliability,and
sustainabilityBrand
profile:
qualitiesQualitiesownerswant
from
outdoor
fashion
brandsForoutdoor
fashion,the
top
threequalitiesowners
want
fromabrandareauthenticity,reliability,
andsustainability.Authenticity80%Thrill/ExcitementSustainabilityBoldnessCleverness60%40%20%0%Galapagosowners
alsoappreciate
thesekey
attributes,indicating
Galapagosexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatGalapagosenthusiastsareleast
focused
on
arehighvalueandthrill/excitement.ReliabilityExclusivityGalapagosshould
work
on
promotingthrill/excitement
toconvert
enthusiastsinto
owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
outdoor
fashion,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
tooutdoorfashion,
which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=120,
Galapagos
owners’,n=201,
Galapagos
enthusiast,
n=798,
outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Galapagos
fans,
51%
state
that
they
get
excited
about
outdoor
fashionproductsBrand
profile:
attitudesWhat
doconsumersthink
ofoutdoor
fashion
ingeneral?54%51%50%44%43%42%41%40%35%30%29%26%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutoutdoor
topicsrelating
tofashionproducts
outdoor
fashionIliketotalkaboutBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
outdoor
fashion
do
youagree
with?”;
Multi
Pick;“When
it
comes
tooutdoor
fashion,
which
of
the
following
brands
do
you
like?”;Multi
Pick;Base:
n=201,
Galapagosenthusiast,
n=798,outdoor
fashion
ownersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1179%
of
Galapagosowners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
outdoor
fashion,the
averageawareness
ofabrandinBrazil
is38%.
Awareness
ofGalapagos,however,
isat40%.Awareness40%
ofBrazilian
outdoor
fashionowners
saytheylikeGalapagos,compared
to
anindustryaverage
brandpopularity
of37%.24%
ofindustryowners
inBrazil
say
theyownGalapagos,with
the
average
ownership
of
abrand
at26%.BuzzPopularity79%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of78%.Galapagoshasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of31%compared
to
28%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.12
Notes:Outdoor
fashion
‘a(chǎn)wareness’,‘popularity’,
‘ownership’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=502,
respondents
who
know
the
individual
brand
(popularity),
n=502,
respondentswho
know
the
individual
brand
(ownership),
n=120,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=502,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Galapagos
ranksfifth
in
awareness
within
the
outdoor
fashion
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofGalapagosRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1PatagoniaTimberlandColumbia57%56%56%46%40%38%38%35%32%31%2340%4BullTerrierGalapagosSalomon5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.660%7TheNorth
FaceChillaz8Outofallrespondents,
40%
were
aware
of
Galapagos.Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.9Nautika(NTK)QuechuaAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Galapagos
is
40%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofGalapagosRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1PatagoniaTimberlandColumbiaTheNorth
FaceNautika(NTK)BullTerrierGalapagosSalomon52%51%49%47%45%42%40%38%33%31%2340%4Outofconsumers
who
knew
thebrand,
40%
saidtheyliked
Galapagos.
Thisranksthemseventh
compared
toother
brandssurveyed
inthismarket.5660%789ChillazPopularityN/A10E914
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=502,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Galapagos
ranks
tenth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofGalapagosRank#
BrandUsage
%35%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
outdoorfashion,which
ofthefollowing
brandsdoyouowncurrently?”.1PatagoniaTimberlandColumbiaTheNorth
FaceBullTerrierNautika(NTK)Quechua24%235%334%Outofconsumers
who
knew
thebrand,
24%
saidtheyowned
Galapagos.
Thisranksthemtenthcompared
toother
brandssurveyed
inthismarket.432%531%631%726%76%8E925%9Chillaz25%UsageN/A10Galapagos24%15
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
do
youown
currently?”;Multi
Pick;
Base:
n=502,
respondentswho
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Galapagos
is
eighth
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofGalapagos’
consumersRank#
BrandLoyalty
%90%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1TheNorth
Face21%2TimberlandBull
TerrierE987%383%482%5PatagoniaQuechuaColumbiaGalapagosChillaz82%681%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
outdoor
fashion,which
of
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.781%879%79%977%Outofrespondents
whohaveowned
Galapagos,79%saidthey
would
purchasethebrandagain.LoyaltyN/A10Nautika(NTK)76%16
Notes:“When
it
comesto
outdoor
fashion,
which
ofthe
following
brands
are
youlikely
to
purchase
againin
the
future?”;
Multi
Pick;Base:n=120,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Galapagos
has
a
score
of
31%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofGalapagosRank#
BrandBuzz%39%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Columbia2PatagoniaBull
TerrierTheNorth
FaceNautika(NTK)GalapagosChillaz38%31%335%Outofconsumers
who
knew
thebrand,
31%
saidtheyhadheardaboutGalapagos
inthemedia.
Thisranksthemsixthcompared
to
other
brandssurveyed
inthismarket.434%534%631%731%69%8TimberlandSalomon29%926%BuzzN/A10Haka
Honu24%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=502,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
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