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CONSUMER&
BRANDBrandKPIs
for
milk:
Neutral
Milk
in
theUnited
StatesConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Neutral
Milk’s
performance
inthe
milk
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202474%
of
Neutral
Milk
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Neutral
Milk’s
branding
resonates
more
with?Neutral
Milk
ranksoutsidethe
Top
10
inawarenessMillennialswithin
the
milk
market?Neutral
Milk
generally
appealstomen
more
thanwomen?Thepopularity
ratingof
Neutral
Milk
is35%?Neutral
Milk
ranksthird
inconsumption?Among
Neutral
Milk
enthusiasts,48%
fallunderthehigh-income
category?Interms
of
loyalty,Neutral
Milk
is
ninth
inthe
UnitedStates?Consumers
want
theirmilk
brandsto
havehighvalue,honesty
/trustworthiness,
andauthenticity?Neutral
Milk
hasascore
of32%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Neutral
Milk
at
74%Brand
profile:
snapshotBrand
performance
of
NeutralMilkintheUnitedStates74%36%35%32%20%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=244,
respondents
who
know
the
individual
brand
(popularity),
n=244,
respondents
who
knowthe
individual
brand
(consumption),
n=87,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=244,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Neutral
Milk’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations48%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeNeutral
Milk
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatNeutral
Milk
islikedby2%
ofBaby
boomers
and9%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is9%
and
27%,
respectively.41%35%29%27%ForMillennials
andGen
Z,
48%
and
41%
feel
positivelytowards
Neutral
Milk,
versus35%
and29%.
Socurrently,
forNeutral
Milk,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.9%9%2%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=86,Neutral
Milk
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Neutral
Milk
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
Neutral
Milk
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.12%12%86%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Neutral
Milk
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.33%67%67%
ofmen
likeNeutral
Milk
comparedto33%
of
women,
whereas
fortheoverall
industry,50%
ofwomen
drinkmilk
compared
to50%
ofmen.50%50%86%12%
ofNeutral
Milk
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to12%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=86,
NeutralMilk
enthusiast,n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Neutral
Milk
enthusiasts,
48%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.23%27%Single33%35%33%5%CoupleSingleparentNuclear48%48%
ofNeutral
Milk
enthusiastsare
fromhigh-income
households.Neutral
Milk’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
anuclearhousehold,
36%
ofNeutral
Milk
enthusiastshavethiscurrent
living
situation.13%8%9%36%20%20%Multi-generational5%4%19%18%32%ExtendedOther5%9%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=86,
Neutral
Milk
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
brands
to
have
high
value,
honesty
/
trustworthiness,and
authenticityBrand
profile:
qualitiesQualitiesdrinkers
want
from
milkbrandsAuthenticityFormilk,thetopthree
qualitiesdrinkerswant
fromabrandare
high
value,honesty
/trustworthiness,
andauthenticity.60%40%20%0%Thrill/ExcitementBoldnessClevernessSustainabilityNeutral
Milk
drinkers
alsoappreciatethese
key
attributes,indicatingNeutralMilk
exudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatNeutral
Milkenthusiastsare
least
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityNeutral
Milk
should
work
on
promotingauthenticityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brandshave
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=87,
NeutralMilk
consumers’,n=86,
NeutralMilk
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Neutral
Milk
fans,
44%
state
that
they
get
excited
about
milk
productsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkingeneral?52%49%44%42%41%37%37%29%24%23%23%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsrelating
tomilkIknow
and
trustmilk
productsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=86,
NeutralMilk
enthusiast,
n=1,033,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1174%
of
Neutral
Milk
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk,theaverage
awareness
of
abrandinthe
United
Statesis48%.
Awareness
ofNeutral
Milk,however,
isat20%.Awareness35%
ofU.S.
milk
drinkers
saytheylikeNeutral
Milk,compared
to
anindustryaverage
brandpopularity
of31%.36%
ofindustrydrinkers
intheUnitedStatessaytheydrinkNeutral
Milk,
withtheaverage
consumption
ofabrandat28%.BuzzPopularity74%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Neutral
Milk
hasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of32%compared
to
25%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=244,
respondents
who
know
the
individual
brand
(popularity),
n=244,
respondents
who
knowthe
individual
brand
(consumption),
n=87,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=244,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Neutral
Milk
ranks
outside
the
Top
10
in
awareness
within
the
milk
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofNeutral
MilkRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Silk86%78%73%71%68%66%55%26%24%22%20%BlueDiamond's
AlmondBreeze234FairlifeLactaid5HorizonOrganicChobaniUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Organic
ValleyParmalat8Outofallrespondents,
20%
were
aware
of
NeutralMilk.
ThisranksthemoutsidetheTop10
compared
toother
brandssurveyed
inthismarket.80%9Maple
HillCreameryAlta
DenaAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Neutral
Milk
is
35%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofNeutral
MilkRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Silk43%41%38%35%34%32%32%31%30%27%2FairlifeBlueDiamond's
AlmondBreeze335%4Neutral
MilkHorizonOrganicAlta
DenaOutofconsumers
who
knew
thebrand,
35%
saidtheyliked
Neutral
Milk.
Thisranksthemfourthcomparedtootherbrandssurveyed
inthismarket.5665%7Organic
ValleyChobani89Maple
HillCreameryParmalatPopularityN/A1014
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=244,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Neutral
Milk
ranks
third
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofNeutral
MilkRank#
BrandUsage
%39%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
milk,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Silk2Fairlife36%3Neutral
Milk36%36%Outofconsumers
who
knew
thebrand,
36%
saidtheydrankNeutral
Milk.
Thisranksthemthirdcompared
toother
brandssurveyed
inthismarket.BlueDiamond's
AlmondBreeze434%5HorizonOrganicOrganic
ValleyChobani29%629%64%728%8Alta
DenaT.G.Lee26%924%UsageN/A10Lactaid23%15
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=244,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Neutral
Milk
is
ninth
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofNeutral
Milk’sconsumersRank#
BrandLoyalty
%83%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Silk2Fairlife82%26%BlueDiamond's
AlmondBreeze382%4a280%5T.G.Lee79%6ParmalatChobaniOrganic
ValleyNeutral
MilkLactaid78%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk,which
of
thefollowing
brandsareyou
likely
toconsume
againinthe
future?”.777%74%876%974%Outofrespondents
whohavedrankNeutral
Milk,74%saidthey
would
consume
the
brandagain.LoyaltyN/A1074%16
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=87,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Neutral
Milk
has
a
score
of
32%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofNeutral
MilkRank#
BrandBuzz%33%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.BlueDiamond's
AlmondBreeze12Fairlife32%32%3Neutral
MilkSilk32%Outofconsumers
who
knew
thebrand,
32%
saidtheyhadheardaboutNeutral
Milk
inthe
media.
This
ranksthemthirdcompared
toother
brandssurveyed
inthismarket.431%5Alta
DenaChobani28%628%7Lactaid24%68%8HorizonOrganicMaple
HillCreamerya222%922%BuzzN/A1021%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=244,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstand
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