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CONSUMER&
BRANDBrandKPIs
for
milk:
Ye
o
Valley
in
theUnited
KingdomConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Yeo
Valley’s
performance
inthemilk
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202480%
of
Yeo
Valley
drinkers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Yeo
Valley’s
brandingresonates
more
with?Yeo
Valley
ranksfifth
inawareness
withinthemilkMillennialsmarket?Yeo
Valley
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
Yeo
Valley
is
27%?Yeo
Valley
ranksninth
inconsumption?Among
Yeo
Valley
enthusiasts,40%
fallunder
thehigh-income
category?Interms
of
loyalty,Yeo
Valley
isseventh
inthe
UnitedKingdom?Consumers
want
theirmilk
brandsto
havehonesty
/trustworthiness,
highvalue,and
reliability?Yeo
Valley
hasascore
of
12%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Ye
o
Valley
at
80%Brand
profile:
snapshotBrand
performance
of
YeoValley
intheUnitedKingdom80%73%27%23%12%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=912,
respondents
who
know
the
individual
brand
(popularity),
n=912,
respondents
who
knowthe
individual
brand
(consumption),
n=213,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=912,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yeo
Valley’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%35%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeYeo
Valley
bygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatYeo
Valley
islikedby10%
of
Babyboomers
and
34%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is10%
and
30%,
respectively.34%30%25%16%ForMillennials
andGen
Z,
40%
and
16%
feel
positivelytowards
Yeo
Valley,
versus
35%
and
25%.
Socurrently,forYeo
Valley,
Millennials
connect
most
withtheirbrandcompared
tothe
overall
industryuser.10%
10%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=250,
YeoValley
enthusiast,
n=1,091,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yeo
Valley
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Yeo
Valley
shows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof10%9%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Yeo
Valley
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.49%51%50%50%51%
ofmen
likeYeo
Valley
compared
to49%
ofwomen,
whereas
fortheoverallindustry,50%
of
women
drinkmilkcompared
to
50%
of
men.88%89%10%
ofYeo
Valley
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to9%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=250,
YeoValley
enthusiast,n=1,091,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Yeo
Valleyenthusiasts,
40%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anddrinkerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.15%18%Single37%20%21%40%CoupleSingleparentNuclear40%
ofYeo
Valley
enthusiastsarefromhigh-income
households.Yeo
Valley’s
brandis
generally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
38%
of
Yeo
Valleyenthusiastshavethiscurrent
livingsituation.8%9%38%33%34%29%35%Multi-generational3%2%11%14%ExtendedOther24%5%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=250,
YeoValley
enthusiast,
n=1,091,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
brands
to
have
honesty
/
trustworthiness,
high
value,and
reliabilityBrand
profile:
qualitiesQualitiesdrinkers
want
from
milkbrandsAuthenticityFormilk,thetopthree
qualitiesdrinkerswant
fromabrandare
honesty
/trustworthiness,
highvalue,andreliability.50%40%30%20%10%0%Thrill/ExcitementBoldnessClevernessSustainabilityYeo
Valley
drinkers
alsoappreciate
thesekey
attributes,indicating
Yeo
Valleyexudes
thesequalities.SocialresponsibilityCoolnessThequalitiesthatYeo
Valley
enthusiastsareleast
focused
on
arethrill/excitement
andcleverness.ReliabilityExclusivityYeo
Valley
shouldwork
onpromotingsocial
responsibility
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk,
which
ofthese
aspects
aremostimportant
toyou?”;Multi
Pick;“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brandshave
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=213,
YeoValley
consumers’,n=250,
YeoValley
enthusiast,
n=1,091,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Yeo
Valleyfans,
24%
state
that
they
get
excited
about
milk
productsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkingeneral?41%34%33%31%25%25%24%19%18%18%15%15%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsrelating
tomilkIknow
and
trustmilk
productsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
do
youagree
with?”;
Multi
Pick;
“When
it
comes
tomilk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=250,
YeoValley
enthusiast,
n=1,091,
milk
drinkersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1180%
of
Yeo
Valley
drinkers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk,theaverage
awareness
of
abrandinthe
United
Kingdom
is
50%.
Awareness
of
YeoValley,
however,
isat73%.Awareness27%
ofUK
milkdrinkers
say
theylike
Yeo
Valley,compared
to
anindustryaverage
brandpopularity
of28%.23%
ofindustrydrinkers
intheUnitedKingdomsaythey
drinkYeo
Valley,
with
the
average
consumption
ofabrandat25%.BuzzPopularity80%
ofbranddrinkers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of73%.Yeo
Valley
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of12%compared
to
17%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeinconsistent
compared
to
theindustry.12
Notes:Milk
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=912,
respondents
who
know
the
individual
brand
(popularity),
n=912,
respondents
who
knowthe
individual
brand
(consumption),
n=213,
respondents
who
have
drank
the
individual
brand
(loyalty),
n=912,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yeo
Valley
ranksfifth
in
awareness
within
the
milk
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofYeoValleyRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Müller87%84%78%77%73%63%60%57%36%29%2Alpro27%3Arla4CravendaleYeo
ValleyOatly5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67Flora
Pro
ActivCreamfieldsKoko73%8Outofallrespondents,
73%
were
aware
of
Yeo
Valley.Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.9AwarenessN/A10Graham's13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Ye
o
Valley
is
27%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofYeoValleyRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1CravendaleAlpro44%39%38%35%33%33%30%27%27%25%227%3Müller4Graham'sOatlyOutofconsumers
who
knew
thebrand,
27%
saidtheyliked
Yeo
Valley.
Thisranksthemeighthcompared
toother
brandssurveyed
inthismarket.56CreamfieldsArla773%8Yeo
ValleyCalifa
FarmsDelamere9PopularityN/A1014
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=912,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yeo
Valley
ranks
ninth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofYeoValleyRank#
BrandUsage
%40%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
drank,we
asked
each
respondent:
“When
itcomes
to
milk,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1CravendaleAlpro23%236%3Graham'sMüller34%Outofconsumers
who
knew
thebrand,
23%
saidtheydrankYeo
Valley.
Thisranksthemninth
compared
toother
brandssurveyed
inthismarket.433%5Oatly31%6CreamfieldsArla30%726%77%8Califa
FarmsYeo
ValleyDelamere24%923%UsageN/A1020%15
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=912,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Ye
o
Valley
is
seventh
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofYeoValley’s
consumersRank#
BrandLoyalty
%85%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1RudeHealth20%2Müller84%3CravendaleAlpro84%483%5Arla81%6Oatly81%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk,which
of
thefollowing
brandsareyou
likely
toconsume
againinthe
future?”.7Yeo
ValleyGraham'sCreamfieldsPlenish80%879%80%975%Outofrespondents
whohavedrankYeo
Valley,
80%saidthey
would
consume
the
brandagain.LoyaltyN/A1066%16
Notes:“When
it
comesto
milk,
which
ofthe
following
brands
are
youlikely
to
consume
againin
the
future?”;Multi
Pick;Base:n=213,
respondents
who
have
drank
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Yeo
Valleyhas
a
score
of
12%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofYeoValleyRank#
BrandBuzz%26%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Müller12%2Califa
FarmsAlpro25%325%Outofconsumers
who
knew
thebrand,
12%
saidtheyhadheardaboutYeo
Valley
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4CravendaleArla23%521%6Oatly17%7Biocol17%8CreamfieldsFlora
Pro
ActivGraham's17%88%915%BuzzN/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=912,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
Track
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