2025年英語寫作能力提升測試試卷：英語商務(wù)信函與溝通考試時間：______分鐘總分：______分姓名：______一、英語商務(wù)信函寫作要求：根據(jù)以下情景，用英語寫一封商務(wù)信函，包括稱呼、正文、結(jié)束語和簽名。信函內(nèi)容應(yīng)包括：開頭問候、自我介紹、寫信目的、具體內(nèi)容、結(jié)束語和簽名。1.你是一位即將畢業(yè)的大學(xué)生，正在尋找一份實習(xí)機會。你向一家知名公司的人力資源部門發(fā)送了一封求職信。信中簡要介紹自己的專業(yè)、技能和實習(xí)期望。2.你是一位公司的銷售經(jīng)理，最近接到一位客戶的投訴，對方反映產(chǎn)品質(zhì)量問題。你需要寫一封回復(fù)信，表達歉意，并承諾將盡快解決問題。3.你是一位外國留學(xué)生，即將回國。你給學(xué)校的國際交流處寫了一封感謝信，感謝他們在你留學(xué)期間提供的幫助和關(guān)心。4.你是一位公司的財務(wù)主管，需要向銀行申請貸款。你給銀行寫了一封申請信，說明貸款用途、還款計劃等信息。5.你是一位公司的采購經(jīng)理，需要向供應(yīng)商訂購一批原材料。你給供應(yīng)商寫了一封訂購信，包括產(chǎn)品名稱、數(shù)量、價格、交貨時間等信息。6.你是一位公司的市場部經(jīng)理，需要向媒體發(fā)送一份新聞稿。新聞稿內(nèi)容為：公司新推出一款產(chǎn)品，具有創(chuàng)新性和實用性。7.你是一位公司的項目經(jīng)理，負責一個項目。你給項目團隊成員寫了一封項目進度報告，包括已完成的工作、存在的問題及下一步計劃。8.你是一位公司的客服經(jīng)理，接到一位客戶的咨詢。你給客戶寫了一封回復(fù)信，解答客戶的問題，并表達感謝。9.你是一位公司的研發(fā)經(jīng)理，需要向研發(fā)團隊下達一個任務(wù)。你給團隊寫了一封任務(wù)分配信，包括任務(wù)內(nèi)容、要求、完成時間等信息。10.你是一位公司的總經(jīng)理，需要向董事會匯報公司近期經(jīng)營狀況。你給董事會寫了一封匯報信，包括公司收入、利潤、市場份額等信息。二、英語商務(wù)溝通要求：根據(jù)以下情景，用英語進行商務(wù)溝通。包括電話溝通、電子郵件溝通和面對面溝通。1.你是一位公司的銷售代表，正在與一位潛在客戶進行電話溝通。請用英語模擬對話，詢問客戶需求、介紹產(chǎn)品特點及價格。2.你是一位公司的項目經(jīng)理，需要與團隊成員進行電子郵件溝通。請用英語寫一封電子郵件，提醒團隊成員項目進度，并要求他們提交進度報告。3.你是一位公司的采購經(jīng)理，需要與供應(yīng)商進行面對面溝通。請用英語模擬對話，討論采購產(chǎn)品、價格、交貨時間等問題。4.你是一位公司的客服經(jīng)理，接到一位客戶的電話咨詢。請用英語模擬對話，了解客戶問題，提供解決方案，并表達感謝。5.你是一位公司的研發(fā)經(jīng)理，需要與研發(fā)團隊進行電話溝通。請用英語模擬對話，討論研發(fā)項目進展、存在的問題及改進措施。6.你是一位公司的市場部經(jīng)理，需要與媒體進行電子郵件溝通。請用英語寫一封電子郵件，邀請媒體參加公司產(chǎn)品發(fā)布會。7.你是一位公司的總經(jīng)理，需要與董事會進行面對面溝通。請用英語模擬對話，匯報公司經(jīng)營狀況，回答董事會成員的提問。8.你是一位公司的銷售代表，需要與客戶進行電子郵件溝通。請用英語寫一封電子郵件，感謝客戶購買產(chǎn)品，并詢問他們是否需要售后服務(wù)。9.你是一位公司的項目經(jīng)理，需要與團隊成員進行面對面溝通。請用英語模擬對話，討論項目進度、存在的問題及下一步計劃。10.你是一位公司的客服經(jīng)理，需要與客戶進行電話溝通。請用英語模擬對話，了解客戶投訴，提供解決方案，并表達歉意。四、英語商務(wù)報告撰寫要求：根據(jù)以下數(shù)據(jù)，用英語撰寫一份簡短的商務(wù)報告。報告應(yīng)包括：公司業(yè)績概述、主要產(chǎn)品銷售情況、市場趨勢分析、存在問題及改進建議。1.公司總收入：$500,0002.主要產(chǎn)品A銷售額：$250,0003.主要產(chǎn)品B銷售額：$150,0004.主要產(chǎn)品C銷售額：$100,0005.市場份額：較去年同期增長5%6.存在問題：產(chǎn)品A庫存積壓，產(chǎn)品B市場需求增加，產(chǎn)品C質(zhì)量問題頻發(fā)。五、英語商務(wù)電子郵件回復(fù)要求：根據(jù)以下情景，用英語回復(fù)一封商務(wù)電子郵件。郵件內(nèi)容應(yīng)包括：問候、確認收件人、感謝來信、回復(fù)具體問題、結(jié)束語和簽名。郵件內(nèi)容：From:customer_service@To:sales@Subject:InquiryaboutProductXDearMr.Smith,ThankyouforyourinquiryregardingProductX.Iappreciateyourinterestinourproductline.IamgladtoinformyouthatProductXiscurrentlyinstockandavailableforpurchase.Thepriceperunitis$100,includingshippingcosts.Weoffera10%discountforbulkorders.Ifyouhaveanyfurtherquestionsorneedadditionalinformation,pleasedonothesitatetocontactme.Welookforwardtodoingbusinesswithyou.Bestregards,[YourName]SalesManager六、英語商務(wù)電話會議記錄要求：根據(jù)以下電話會議內(nèi)容，用英語撰寫一份會議記錄。記錄應(yīng)包括：會議主題、與會人員、會議時間、會議內(nèi)容、行動計劃和備注。會議主題：新產(chǎn)品發(fā)布準備情況與會人員：-產(chǎn)品經(jīng)理：AliceJohnson-市場營銷經(jīng)理：MarkThompson-銷售代表：EmmaWhite-生產(chǎn)部門代表：JohnDavis會議時間：2025年3月15日，上午10:00會議內(nèi)容：1.AliceJohnson介紹了新產(chǎn)品的設(shè)計和功能。2.MarkThompson討論了市場推廣策略和廣告計劃。3.EmmaWhite提出了銷售目標和潛在客戶信息。4.JohnDavis報告了生產(chǎn)進度和供應(yīng)鏈情況。行動計劃：-AliceJohnson將在下周完成產(chǎn)品手冊和用戶指南。-MarkThompson將安排廣告投放和公關(guān)活動。-EmmaWhite將開始銷售培訓(xùn)和客戶關(guān)系管理。-JohnDavis將確保生產(chǎn)部門按計劃完成產(chǎn)品組裝和發(fā)貨。備注：-需要確保所有團隊成員都了解新產(chǎn)品發(fā)布的時間表和責任分配。-注意監(jiān)控銷售數(shù)據(jù)和市場反饋，以便及時調(diào)整策略。本次試卷答案如下：一、英語商務(wù)信函寫作1.DearSir/Madam,Iamasoon-to-begraduatemajoringin[YourMajor].Iamwritingtoexpressmyinterestintheinternshipopportunityatyouresteemedcompany.Ihavealwaysadmiredthecompany'sreputationandwouldliketogainpracticalexperienceinthefieldof[YourField].Myskillsandknowledgein[Listrelevantskillsandknowledge]havepreparedmewellforthisinternship.Iameagertolearnfromyourteamandcontributetothecompany'ssuccess.Iwouldbegratefulifyoucouldconsidermyapplicationforaninternshipposition.Thankyouforyourtimeandconsideration.Ilookforwardtohearingfromyousoon.Sincerely,[YourName]2.Dear[Customer'sName],Iamwritingtoacknowledgeyourrecentcomplaintregardingthequalityissuewithourproduct.Wedeeplyapologizeforanyinconveniencethismayhavecausedyou.Wetakequalitycontrolveryseriouslyandarecommittedtoresolvingthismatterpromptly.Ourqualityassuranceteamisinvestigatingtheissueandwilltakethenecessarystepstorectifyit.Wewillkeepyouinformedoftheprogressandaimtohavetheissueresolvedwithin[specifytimeframe].Thankyouforbringingthistoourattention.Wevalueyourbusinessandhopetoregainyourtrustandsatisfaction.Bestregards,[YourName]CustomerServiceManager3.DearInternationalExchangeOffice,Iwouldliketoextendmyheartfeltthanksforthesupportandcareyouhaveprovidedmeduringmytimeasaninternationalstudentatouruniversity.Yourassistancewithaccommodation,academicguidance,andculturalintegrationhasgreatlycontributedtomysuccessfulstudyexperience.Ihavelearnedsomuchnotonlyacademicallybutalsoculturally.IwillalwayscherishthememoriesofmytimehereandamgratefulfortheopportunitiesIhavebeengiven.Thankyouonceagainforeverything.Sincerely,[YourName]4.DearBankManager,Iamwritingtoapplyforaloantofinanceourcompany'sexpansionplans.Weareintheprocessoflaunchinganewproductlinethatrequiressignificantinvestment.Theloanamountrequestedis$200,000,whichwillbeusedtocoverproductioncosts,marketingexpenses,andworkingcapital.Wehaveasolidbusinessplanandaclearrepaymentschedule,withmonthlyinstallmentsof$10,000startingfrom[specifystartdate].Weareconfidentinthesuccessofthisnewventureandbelievethattheloanwillbeawiseinvestment.Thankyouforconsideringourapplication.Sincerely,[YourName]FinancialManager5.DearSupplier,Iamwritingtoconfirmourorderfor[ProductName].Werequire[specifyquantity]unitsof[ProductName]atthepriceof$[specifypriceperunit],tobedeliveredby[specifydeliverydate].Wehavereviewedourcontractwithyouandarepleasedwiththeterms.Pleaseensurethatthegoodsarepackedandreadyforshipmentbytheagreeddate.Wewillarrangefortransportationtoourwarehouseuponreceiptofthegoods.Thankyouforyourpromptattentiontothismatter.Welookforwardtoacontinuedsuccessfulbusinessrelationship.Bestregards,[YourName]PurchasingManager6.To:MediaRepresentativesSubject:NewProductLaunchDearMediaRepresentatives,Weareexcitedtoannouncethelaunchofournewinnovativeproduct,[ProductName],whichoffersuniquefeaturesandpracticalbenefitsforourcustomers.[ProductName]isdesignedto[describeproduct'spurposeandbenefits].Itissettorevolutionizethe[Product'sMarket]andprovidesolutionsto[describecommonproblemsinthemarket].Wewouldliketoinviteyoutoourproductlauncheventon[specifydateandtime].Theeventwilltakeplaceat[specifylocation]andwillfeatureademonstrationoftheproduct,apresentationbyourCEO,andanetworkingsessionwithindustryexperts.PleaseRSVPby[specifydeadline]to[specifycontactperson'snameandemail].Weappreciateyourinterestinournewproductandlookforwardtoyourpresenceattheevent.Bestregards,[YourName]MarketingManager7.DearTeam,Ihopethismessagefindsyouwell.Iwouldliketoprovideyouwithanupdateontheprojectprogressandaddresssomeconcerns.Asoftoday,wehavecompleted[specifypercentageornumberoftaskscompleted].However,wehaveencountered[specifyspecificissueorchallenge].Toaddressthis,weneedto[describeactionplanorsolution].Pleaseensurethatyousubmityourprogressreportsby[specifydeadline]tokeepeveryoneinformed.Let'sworktogethertostayontrackandmeetourdeadlines.Thankyouforyourdedicationandhardwork.Bestregards,[YourName]ProjectManager8.DearCustomer,Thankyouforreachingouttousregardingyourquery.Iunderstandthatyourecentlyencounteredanissuewithourproduct,andIapologizeforanyinconveniencethismayhavecaused.Afterreviewingyourcase,Iwouldliketoofferthefollowingsolutions:1.Wewillarrangeforareplacementproducttobesenttoyouatnoadditionalcost.2.Ourtechnicalsupportteamwillassistyouinresolvingtheissueremotelyifnecessary.3.Wevalueyourfeedbackandwouldappreciateitifyoucouldprovidemoredetailsabouttheproblemsothatwecanimproveourproduct.Pleasefeelfreetocontactmedirectlyifyouhaveanyfurtherquestionsorconcerns.Wearecommittedtoensuringyoursatisfaction.Sincerely,[YourName]CustomerServiceManager9.DearResearchTeam,Ihopethismessagefindsyouwell.Iwouldliketodiscusstheprogressofourresearchprojectandaddressanychallengeswemaybefacing.Asofnow,wehavecompleted[specifypercentageornumberoftaskscompleted].However,wehaveencountered[specifyspecificissueorchallenge].Toovercomethis,weneedto[describeactionplanorsolution].Pleaseensurethatyousubmityourprogressreportsby[specifydeadline]tokeepeveryoneinformed.Let'sworktogethertostayontrackandachieveourresearchobjectives.Thankyouforyourdedicationandhardwork.Bestregards,[YourName]ResearchManager10.DearBoardofDirectors,Iamwritingtoprovideyouwithasummaryofourcompany'srecentfinancialperformanceandhighlightkeyachievements.Inthepastfiscalyear,ourtotalrevenuereached$500,000,withourmainproducts,A,B,andC,generatingsalesof$250,000,$150,000,and$100,000,respectively.Ourmarketsharehasincreasedby5%comparedtothepreviousyear.Wehavesuccessfullylaunchedournewproductline,whichhasreceivedpositivefeedbackfromcustomers.However,wehaveidentifiedsomeissueswithproductA,whichweareaddressingpromptly.Thankyouforyourcontinuedsupport.Iamconfidentthatourcompanywillcontinuetogrowandachievegreatersuccess.Bestregards,[YourName]GeneralManager二、英語商務(wù)溝通1.Dear[Customer'sName],ThankyouforyourinterestinProductX.WearepleasedtoinformyouthatProductXiscurrentlyinstockandreadyforpurchase.Thepriceperunitis$100,includingshippingcosts.Wealsooffera10%discountforbulkorders.Ifyouhaveanyfurtherquestionsorneedadditionalinformation,pleasedonothesitatetocontactmeat[YourPhoneNumber]or[YourEmailAddress].Wearecommittedtoprovidingexcellentcustomerserviceandlookforwardtodoingbusinesswithyou.Bestregards,[YourName]SalesRepresentative2.Dear[TeamMember'sName],Ihopethisemailfindsyouwell.Iwouldliketoremindyouthattheprojectprogressreportisdueby[specifydeadline].Pleaseensurethatyousubmityourreportto[specifyemailaddressorprojectmanagementtool]bythedeadline.Yourcontributionstotheprojectarevaluable,anditisimportantthatwestayupdatedontheprogress.Ifyouhaveanyquestionsorneedassistance,pleaseletmeknowassoonaspossible.Thankyouforyourhardworkanddedication.Bestregards,[YourName]ProjectManager3.Dear[Supplier'sName],Iwouldliketodiscussourupcomingorderfor[ProductName].Werequire[specifyquantity]unitsatthepriceof$[specifypriceperunit],tobedeliveredby[specifydeliverydate].Iunderstandthatyouhavepreviouslysupplieduswithhigh-qualityproducts,andwearelookingforwardtocontinuingoursuccessfulbusinessrelationship.Pleaseletmeknowifthereareanyspecialrequirementsorconsiderationsforthisorder.Thankyouforyourpromptattentiontothismatter.Ilookforwardtohearingfromyousoon.Bestregards,[YourName]PurchasingManager4.Dear[Customer'sName],Thankyouforcontactingusregardingyourquery.Iunderstandthatyourecentlyexperiencedanissuewithourproduct.Iapologizeforanyinconveniencethismayhavecaused.Toaddressyourconcern,wewillsendyouareplacementproductatnoadditionalcost.Ourtechnicalsupportteamwillalsobeavailabletoassistyouremotelyifyouneedfurtherassistance.Yoursatisfactionisimportanttous,andweappreciateyourfeedback.Ifyouhaveanyfurtherquestionsorconcerns,pleasedonothesitatetocontactmedirectly.Thankyouforyourpatienceandunderstanding.Sincerely,[YourName]CustomerServiceManager5.Dear[TeamMembers'Names],Iwouldliketodiscusstheprogressofourresearchprojectandaddressanychallengeswemaybefacing.Asofnow,wehavecompleted[specifypercentageornumberoftaskscompleted].However,wehaveencountered[specifyspecificissueorchallenge].Toovercomethis,weneedto[describeactionplanorsolution].Pleaseensurethatyousubmityourprogressreportsby[specifydeadline]tokeepeveryoneinformed.Let'sworktogethertostayontrackandachieveourresearchobjectives.Thankyouforyourdedicationandhardwork.Bestregards,[YourName]ResearchManager6.DearMediaRepresentatives,Thankyouforyourinterestinourupcomingproductlaunch.Wewouldliketoinviteyoutooureventon[specifydateandtime]at[specifylocation].Theeventwillfeatureademonstrationoftheproduct,apresentationbyourCEO,andanetworkingsessionwithindustryexperts.PleaseRSVPby[specifydeadline]to[specifycontactperson'snameandemail].Weappreciateyoursupportandlookforwardtoyourpresenceattheevent.Bestregards,[YourName]MarketingManager7.DearBoardofDirectors,Iamwritingtoprovideyouwithanupdateonourcompany'srecentfinancialperformanceandhighlightkeyachievements.Inthepastfiscalyear,ourtotalrevenuereached$500,000,withourmainproducts,A,B,andC,generatingsalesof$250,000,$150,000,and$100,000,respectively.Ourmarketsharehasincreasedby5%comparedtothepreviousyear.Wehavesuccessfullylaunchedournewproductline,whichhasreceivedpositivefeedbackfromcustomers.However,wehaveidentifiedsomeissueswithproductA,whichweareaddressingpromptly.Thankyouforyourcontinuedsupport.Iamconfidentthatourcompanywillcontinuetogrowandachievegreatersuccess.Bestregards,[YourName]GeneralManager8.Dear[Customer'sN